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DIMO reigns supreme at Mercedes-Benz Service Excellence – Regional Award Ceremony

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DIMO has once again earned the prestigious “General Distributor Award” by Mercedes-Benz AG, outperforming others in the region, in the General Distributor category, at the recently held Mercedes-Benz Service Excellence – Regional Award Ceremony.   DIMO has created new standards in regional service excellence by gaining a higher Customer Satisfaction Index and Net Promoter Scores. This resulted in DIMO receiving the best Service Excellence Award ranking among the General Distributors in the region.

Mercedes-Benz Service Excellence – Regional Award Ceremony also recognised Hirun Koralage, Amantha Yapa and Sahinda Wasalathanthrige – three members of DIMO’s Mercedes-Benz Service Facility, as “Top Service Advisers of the Year” in the region.  These recipients are selected based on several criteria and they have once again raised the bar in Service Excellence and have demonstrated their superior professionalism and commitment in serving their customers, which has earned them this incredible accolade.

 DIMO Chairman & Managing Director Ranjith Pandithage stated “Our constant winning streak portrays that DIMO is the only trustworthy place for Mercedes-Benz vehicles in Sri Lanka. This also demonstrates DIMO’s passion towards ensuring maximum customer delight, while keeping in line with our purpose of fuelling dreams and aspirations of the communities we serve in. Our team constantly strives to provide peace of mind to our customers, with the promise of best service for their beloved three-pointed star.”

 This phenomenal accomplishment further showcases DIMO’s focus on creating and delivering exceptional customer service, even during the challenging times similar to the COVID-19 pandemic. The continuous success at the Mercedes-Benz Service Excellence – Regional Award ceremonies solidifies DIMO’s commitment to delivering the best in terms of service and experience, to its customers.

 DIMO believes that continuous technical training supplemented with knowledge shared by Mercedes-Benz certified trainers plays an integral part in delivering a pleasant and a luxurious journey for the customer. DIMO’s investments on software, special tools and equipment recommended by Mercedes-Benz AG always guarantee the best quality of service, at each customer contact point.

DIMO also adheres rigorously to all Mercedes-Benz repair processes and guidelines to ensure that every vehicle repaired or serviced at DIMO 800, is attended to with the utmost care and efficiency, as it is the only Mercedes-Benz AG authorised Service Centre in Sri Lanka, fully equipped with the latest technology and technical experts, catering to all Mercedes-Benz vehicles.

The trust placed on DIMO for the past eight decades is not only a constant reassurance to its clientele and valued Principals such as Mercedes-Benz AG, but also a testament to the fact that DIMO is committed to provide reliable and trustworthy service, of the highest quality, making it the true home of Mercedes-Benz in Sri Lanka.



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HNB partners IDEAL Motors to drive financial freedom through vehicle leasing solutions

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HNB, Senior Vice President/Head of Retail Banking, Kanchana Karunagama and Director of Legal & Corporate Affairs, Nimisha Welgama sharing the MoU, alongside the representatives from both organizations

HNB PLC, the leading private bank in Sri Lanka, has partnered with IDEAL Motors (Pvt) Limited to provide customers with attractive leasing solutions for brand-new vehicles & generators .

The partnership introduces a range of benefits designed to support individuals, entrepreneurs, and businesses seeking reliable vehicle and power solutions. Through this collaboration, customers can access structured lease facilities, special interest rates, free life insurance coverage, and attractive discounts through HNB General Insurance.

Commenting on the partnership, HNB, Senior Vice President/ Head of Retail Banking, Kanchana Karunagama, said, “At HNB, we believe that the right financial support can help people and businesses move forward with greater confidence. This partnership with IDEAL Motors shows our commitment to creating meaningful solutions that make vehicle and power investments more accessible, while helping our customers achieve their personal and business aspirations. By combining HNB’s financial expertise with IDEAL Motors’ industry capabilities, we are creating opportunities that support the ambitions of Sri Lankans and contribute towards a stronger, more connected economy.”

Customers purchasing vehicles through IDEAL Motors will also benefit from exclusive offers including free registration, and discounts on Bolero Maxx Pik-Up, Alfa Plus Load Carrier, Mahindra Pik-Up Single Cab, Mahindra Pik Up Double Cab, XUV 3XO vehicles, creating greater value throughout their ownership journey.

IDEAL Motors (Pvt) Limited, Director Legal and Corporate Affairs, Nimesha Welgama, said, “Our collaboration with HNB represents a shared commitment to supporting Sri Lankans in achieving greater financial independence through accessible ownership solutions. By combining IDEAL Motors’ mobility and power solutions with HNB’s financial expertise, we aim to empower individuals and businesses with opportunities that contribute to economic progress and community development. This partnership highlights our vision of creating lasting value by enabling customers to confidently invest in their future.”

With IDEAL Motors recognised for its diverse portfolio of automotive and power solutions, and HNB’s extensive expertise in financial services, the partnership aims to provide a seamless experience from selection to ownership, supported by flexible financing options and customer focused solutions.

The partnership further strengthens HNB’s commitment to supporting economic progress by providing financial solutions that enable customers to invest in personal mobility, commercial growth, and business continuity. Through collaborations with leading industry partners, HNB continues to expand opportunities for Sri Lankans while delivering a banking experience built around accessibility, trust, and value.

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Sri Lanka Insurance Corporation General and the Ministry of Education committed to protect Sri Lanka’s schoolchildren

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Sri Lanka Insurance Corporation General Ltd (SLICGL) and the Ministry of Education, Higher Education and Vocational Education share a commitment to protect Sri Lanka’s children throughout their school education. The pledge is delivered through the Suraksha Student Insurance Scheme, which protects over 4 million school children.

The Government of Sri Lanka, through the Ministry of Education, Higher Education and Vocational Education, provides the Suraksha Student Insurance Scheme free of charge to schoolchildren throughout the country. SLICGL is proud to partner with the Ministry in delivering this national initiative, which helps safeguard students against the financial impact of unforeseen circumstances.

Eligible students include those aged 5-21 years in Grades 1-13 from government schools, government-approved private schools, and Pirivena education, as well as students aged 4-21 years in assisted special schools.

The scheme provides hospitalisation, outpatient and critical illness cover, as well as personal accident cover for permanent and temporary disability, together with a life insurance benefit for children from low-income families on the death of a parent. Cover applies to incidents within and outside school premises.

For a child, an illness or accident can be far more than a temporary setback. It can place added pressure on a family and, in some circumstances, disrupt schooling. Suraksha acts as a safety net, giving children and their families greater peace of mind and helping them stay in school despite life’s uncertainties. The scheme is easily accessible through SLICGL’s islandwide network of 200 branches and customer service centres.

Children’s Day is a celebration of hope, the hope for every child to have the opportunity to learn, grow and build a better future. Celebrating children also means protection, not for a single day but for every day they spend in the classroom.

Commemorating Children’s Day, SLICGL extended support towards the educational needs of children at an underprivileged school. The project highlighted the company’s belief in protecting the future not only by being supportive when the unexpected happens, but also in helping create an environment in which children can learn, grow and fulfil their potential.

As Sri Lanka’s National Insurer, SLICGL’s role goes further than protecting people against risk. It is also about contributing to a stronger, safer and more resilient country as children’s education, wellbeing and aspirations contribute directly to help build the journey ahead.

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Vietjet launches Hanoi to Prague route via Almaty, expanding to Central Asia and Europe

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Inaugural celebrations for the new Prague to Almaty and Prague to Hanoi services mark an important milestone in Vietjet’s intercontinental network expansion

Vietjet, which already flies between Colombo and Ho Chi Minh City, has officially launched new services connecting Hanoi with Almaty, Kazakhstan, and Prague, Czech Republic, as well as Almaty with Prague, expanding its intercontinental network and marking its entry into the European Union. The new air links offer more affordable travel options while fostering greater tourism, trade and cultural exchange between Asia and Europe.

For Sri Lanka, the new routes widen the network that Vietjet is building out of Colombo. The airline has operated non-stop flights between Colombo and Ho Chi Minh City since August 2026, three times a week on Tuesdays, Thursdays and Saturdays, while its new Ho Chi Minh City to Maldives service via Colombo is scheduled to begin on 5 December 2026. With Hanoi now linked to Central Asia and Europe, Sri Lankan travellers have a growing choice of destinations reachable through Vietjet’s extensive network.

The inauguration ceremonies took place at Almaty International Airport and Václav Havel Airport Prague on 10 October, amid a warm welcome from local leaders, residents and visitors. The inaugural flights were greeted with traditional water cannon salutes and performances showcasing local cultural heritage, marking the beginning of new journeys connecting the three regions and welcoming international travellers to Vietnam. Passengers on the inaugural flights also received commemorative gifts from Vietjet and the airports, adding a special touch to their journeys.

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