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Dialog Enterprise Strengthens Data Protection and Cybersecurity with ISO/IEC 27017 and ISO/IEC 27018 Certifications for Cloud and Data Centre Solutions

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Left to right - Saranga Namala, Product Head - Cloud and IDC, Dialog Enterprise | Rajeewa Dantanarayana, Country Head SL - Quality Austria Central Asia Pvt Ltd - Sri Lanka | Amit Patil, Head of Certification & Training - Quality Austria Central Asia Pvt. ltd | Navin Pieris, Group Chief Officer - Dialog Enterprise | Viranga Seneviratne - Head of ICT and Platforms Business – Dialog Enterprise | Anjalika De Silva, Product Integrator - Cloud and Data Center – Dialog Enterprise

Dialog Enterprise, the corporate solutions arm of Dialog Axiata PLC, has successfully achieved ISO/IEC 27017 and ISO/IEC 27018 certifications, reinforcing its commitment to information security and privacy. These certifications, awarded for its cloud and data centre solutions, make Dialog Cloud the only cloud provider in Sri Lanka to hold both, further solidifying its position as a trusted leader in secure, reliable, and privacy-conscious services.

ISO/IEC 27017 and ISO/IEC 27018 are internationally recognised standards that focus on cloud security and the protection of personal data. ISO/IEC 27017 provides guidelines for cloud service providers to ensure that security controls are effectively implemented, while ISO/IEC 27018 focuses on safeguarding the privacy of personal data in cloud computing environments. By achieving these certifications, Dialog Enterprise reinforces its ability to offer industry-leading cloud services that are secure, transparent, and aligned with best practices. These certifications were awarded following a rigorous audit process, validating that Dialog Enterprise’s cloud and data centre services adhere to the highest standards of information security management and privacy protection. This achievement offers stakeholders, including businesses, partners, and clients, the assurance that Dialog Enterprise’s infrastructure is designed to deliver highly secure, resilient, and compliant digital services.

Dialog Enterprise’s cloud portfolio includes Infrastructure-as-a-Service (IaaS) offerings such as virtual machines (VMs) and containers, GPU-ready stacks for high-performance workloads, and a hybrid multi-cloud platform with locally available public cloud services. These capabilities are supported by multi-layered security frameworks, offering enterprises in Sri Lanka a comprehensive and scalable solution for modern IT operations.

“Achieving ISO/IEC 27017 and ISO/IEC 27018 certifications is a significant milestone for Dialog Enterprise. This achievement demonstrates our unwavering commitment to ensuring the highest levels of security and privacy for our customers,” said Navin Pieris, Group Chief Enterprise Officer at Dialog Enterprise. “As businesses continue to embrace digital transformation, we remain dedicated to offering secure, scalable, and efficient cloud services that support their evolving needs.”

Dialog Enterprise’s cloud and data centre solutions are built to support businesses of all sizes, enabling organisations across industries to leverage secure, compliant, and performance-optimised infrastructure. These certifications serve as a testament to Dialog Enterprise’s leadership in delivering trusted digital infrastructure to the Sri Lankan market and beyond.

By securing ISO/IEC 27017 and ISO/IEC 27018 certifications, Dialog Enterprise reaffirms its position as Sri Lanka’s No.1 ICT solutions provider, offering a secure and future-ready foundation for businesses to grow. As a trusted digital transformation partner, Dialog Enterprise empowers local organisations with scalable, compliant, and high-performance infrastructure that enables innovation, competitiveness, and resilience. Businesses that partner with Dialog Enterprise gain access to world-class solutions and expertise tailored to accelerate their digital journey and support sustainable economic growth in Sri Lanka.



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Norochocholai coal-fired power complex seen as facing staggering financial losses

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While the Parliamentary debates were purely focused on missing the calorific value benchmark, the excessive Ash content (21% in the samples tested) is also a reason to reject the shipment, as maximum allowed ash percentage in the tender is 16%. This means even if the tests clear the coal on calorific values, the shipments still must be rejected based on ash content as per tender terms. This fly ash and low moisture will create a massive ecological disaster to the communities in Norachcholai - Withanage

Sri Lanka’s first and largest coal-fired power complex at Norochcholai is staring at mounting financial losses running into millions of rupees as low-quality coal imports, rejected shipments and unusable stockpiles disrupt operations and expose deep flaws in coal procurement, power sector and environmental experts warned yesterday.

Energy sector sources told The Island Financial Review the economic damage has already begun, with rejected coal stocks, delayed payments and declining plant efficiency forcing the system to absorb losses from under-performance, additional handling costs and the risk of turning to more expensive backup generation.

Insiders estimate that continued reliance on sub-standard coal could result in tens of millions of rupees in losses per day, once reduced output, higher fuel burn and maintenance costs are factored in.

At the centre of the controversy is a recent coal shipment procured by the Lanka Coal Company (LCC), which has come under intense scrutiny after laboratory tests reportedly showed ash content of around 21%, far exceeding the 16% maximum allowed under tender conditions.

While parliamentary debate has focused narrowly on whether the coal meets the required calorific value, experts stress that excessive ash alone is sufficient grounds for outright rejection, regardless of calorific performance.

The situation worsened after coal stocks at the Norochcholai Coal-Fired Power Complex were recently rejected, leaving shipments in limbo and payments withheld. Power sector officials say this has resulted in logistical losses, demurrage risks and operational uncertainty, while existing low-quality coal stockpiles continue to deteriorate in storage.

“Coal that does not meet specifications is not just unusable — it becomes a financial liability, a senior electrical engineer said.

High-ash coal reduces boiler efficiency, increases fly ash generation and accelerates wear on ash handling systems, electrostatic precipitators and boilers — translating into higher maintenance costs and forced outages. Industry analysts warn that these hidden costs ultimately find their way into CEB losses or consumer tariffs.

Environmental Scientist Hemantha Withanage warned that accepting or burning such coal would push Norochcholai into a new environmental crisis, with serious consequences for communities in Norochcholai, Puttalam and surrounding areas.

“This is not just about calorific value. High ash coal means significantly more fly ash, Withanage told The Island Financial Review. “With low moisture and excessive ash, particulate matter spreads easily, contaminating air, soil and water. This is a massive ecological threat that will directly affect public health.”

He stressed that fly ash contains toxic heavy metals and fine particulates linked to respiratory illness and long-term environmental degradation. “If tender conditions are ignored, the cost will be paid by communities, not the suppliers, Withanage said.

Critics say the crisis exposes serious weaknesses in coal procurement oversight, with questions now being raised about supplier selection, quality verification and accountability. They argue that repeatedly importing low-quality coal — only to reject it or burn it at reduced efficiency — amounts to systemic mismanagement of public funds.

By Ifham Nizam

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IRCSL launches ambitious mission to transform Sri Lanka’s insurance sector

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Dr. Ajith Raveendra De Mel

In a groundbreaking initiative, Insurance Regulatory Commission of Sri Lanka (IRCSL), announced an ambitious mission aimed at transforming the insurance industry into a cornerstone of national economic resilience and social stability.

To address this, the IRCSL will launch a nationwide education campaign titled “Insurance for All: For a Secure Future,” focusing on enhancing financial literacy across the country said Dr. Ajith Raveendra De Mel, the newly appointed Chairman IRCSL. Few sample events have already commenced last year in Matara, Jaffna and Kilinochchi that have set a strong precedent for future initiatives. “The positive response from participants highlighted the strong need for direct engagement and community-level awareness,” he said.

The IRCSL has also partnered with the Ministry of Education to integrate insurance literacy into the national curriculum, starting as early as Grade 5. This initiative aims to embed core concepts of risk management and financial protection, preparing students for future roles in the insurance industry. Complementing educational efforts, the IRCSL is also hosting an Inter-University Quiz Competition focused on insurance and financial literacy, aiming to engage university students and cultivate future thought leaders in the sector. Additionally, an e-Newsletter will keep stakeholders informed about industry updates and regulatory developments.

Dr. De Mel emphasized that this transformation it is not just about increasing insurance penetration, currently at a mere 1.1%, but about fostering a financially literate society where every citizen, family, and business is shielded from unforeseen risks. He said “Our mission is to cultivate a fully insured, financially literate, and future-ready society. The journey ahead involves profound regulatory, technological, and educational reform to create a modern, transparent, and robust regulatory environment that earns public trust while promoting innovation and sustainable growth in the industry.”

He pointed out the critical need for awareness, noting that many Sri Lankans perceive insurance as complex or exclusive to the wealthy. “We need to change how people think about insurance. Our goal is to make it simple, relatable, and accessible to everyone, particularly in rural and underserved communities,” he explained. The IRCSL will collaborate closely with the Insurance Association of Sri Lanka (IASL), the Sri Lanka Insurance Brokers Association (SLIBA), and the Sri Lanka Insurance Institute (SLII) to ensure that the message of financial preparedness reaches all corners of the nation. As Sri Lanka stands on the brink of an insurance transformation, Dr. De Mel’s vision promises a secure future driven by informed financial decisions and enhanced protection against life’s uncertainties.

The IRCSL is also focusing on digital transformation, enhancing operational excellence within the insurance sector. Key initiatives include establishing a Centralized Motor Insurance Database to improve transparency and efficiency in motor insurance, and advancing health insurance through digital integration, including standardized disease coding and electronic health records.

To ensure global competitiveness, the IRCSL is benchmarking against international best practices. A recent study tour to India has provided valuable insights into implementing risk-based supervision and capital frameworks, as well as developing accessible insurance products for underserved communities.

As the IRCSL approaches its 25th anniversary, it emphasizes the importance of staff development and alignment with other financial regulatory bodies to maintain high professional standards. The upcoming OECD/ADBI Roundtable on Insurance and Retirement Savings in Asia will further position Sri Lanka as a leader in insurance discussions, fostering regional collaboration and innovation.

by Claude Gunasekera

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Sri Lanka’s first public allergy awareness wristbands

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LAUGFS Life Sciences, in collaboration with the Medical Research Institute (MRI), Colombo, has launched Sri Lanka’s first-ever publicly driven allergy awareness wristbands, a groundbreaking initiative aimed at improving patient safety and preparedness in medical emergencies. The wristbands provide essential information about drug sensitivities, allowing healthcare professionals to respond quickly and effectively when time is critical.

The official handover ceremony featured distinguished medical experts, including Dr. Dhanushka Dassanayake, Consultant Immunologist and Head of the Department of Immunology – MRI, Dr. Rajiva De Silva, Senior Consultant Immunologist – MRI and Dr. Prabath Amerasinghe, Deputy Director – MRI, marking a historic milestone in patient care in the country.

Commenting on the initiative, Dr. Rajiv Perera, CEO of LAUGFS Life Sciences, said, we are proud to partner with the Medical Research Institute to launch Sri Lanka’s first-ever publicly driven allergy awareness wristbands. This initiative underscores our commitment to patient-centric healthcare by providing critical information that can save lives during emergencies. We believe that thoughtful collaborations like this can have a meaningful impact on patient safety, and we look forward to expanding the program to cover additional drugs and allergens, further advancing healthcare standards across the country.

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