Business
Dialog Axiata wins TM Forum Award for Excellence in AI, Data & Insights
Dialog Axiata PLC, Sri Lanka’s premier connectivity provider, clinched a coveted TM Forum 2021 Excellence Award, that recognises outstanding achievements in Digital Transformation across Communications Service Providers (CSPs), Solutions Developers and Innovators globally.
Dialog was selected as joint winners alongside the combine of China Unicom & Huawei, in the AI, Data and Insights category, emerging ahead of a shortlist of global leaders in Digital Transformation including Verizon & Bell, Amdocs, and Cosmote & Intracom. The AI, Data and Insights Award shortlisted and recognised companies that leveraged Advanced Analytics and AI capabilities to deliver superior customer experience and operational efficiency.
In line with its Brand ethos of delivering ‘The Future.Today’, Dialog’s ’Analytics at the Edge’ programme, utilising advanced Analytics and cutting-edge technology, enabled the company to scale analytics capability from 16 central resources to a team spanning more than 100 and tripling the analytics contribution to overall business performance. The initiative was further supported by Axiata Digital Labs (ADL), the Digital Innovation and Software Development unit of the Axiata Group Berhad, with their expertise in analytics and resource augmentation.
Commenting on the achievement Lasantha Theverapperuma, Group Chief Operating Officer of Dialog Axiata PLC said, “We are both honoured and humbled by this global accolade from TM Forum. We set out to democratize the use of data analytics across the organisation through our ‘Analytics at the Edge’ programme. We are pleased to have been recognised for our efforts of evolving into a data-driven corporate by embedding Analytics DNA in our workforce to efficiently solve business problems and provide exceptional customer experience across multiple business verticals.”
Previously, Dialog won a TM Forum Excellence Award in 2020 under the Customer Experience and Trust category, which recognised the Company for creating and managing complex digital services to deliver greater customer experiences, build trust and loyalty, and ensure business growth. Dialog, the Sri Lanka Subsidiary of the Axiata Group is the country’s leading connectivity provider serving over 16.9 million customers with cutting edge mobile communications services and covering over 1.6 Million households with Television services in addition to Fixed connectivity. Dialog is a 7 times winner at the Global Mobile (GLOMO) Awards of the GSM Association.
TM Forum is the global telecommunications association of service providers and their respective suppliers in the industry and has a membership of 850 companies from 180 countries. The global telecommunications industry generates over two trillion in revenue and has a customer base that exceeds 5 billion subscribers.
Business
Sampath Bank’s strong results boost investor confidence
The latest earnings report for Sampath Bank PLC (SAMP), analysed by First Capital Research (FCR), firmly supports a positive outlook among investors. The research firm has stuck with its “MAINTAIN BUY” recommendation , setting optimistic targets: a Fair Value of LKR 165.00 for 2025 and LKR 175.00 for 2026. This signals strong belief that the bank is managing the economy’s recovery successfully.
The key reason for this optimism is the bank’s shift towards aggressive, yet smart, growth. Even as interest rates dropped across the market, which usually makes loan income (Net Interest Income) harder to earn, Sampath Bank saw its total loans jump by a huge 30.2% compared to last year. This means the bank lent out a lot more money, increasing its loan book to LKR 1.1 Trillion. This strong lending, which covers trade finance, leasing, and regular term loans, shows the bank is actively helping businesses and people spend and invest as the economy recovers.
In addition to loans, the bank has found a major new source of income from fees and commissions, which surged by 42.6% year-over-year. This money comes from services like card usage, trade activities, and digital banking transactions. This shift makes the bank less reliant on just interest rates, giving it a more stable and higher-profit way to earn money.
Importantly, this growth hasn’t weakened the bank’s foundations. Sampath Bank is managing its funding costs better, partly by improving its low-cost current and savings account (CASA) ratio to 34.5%. Moreover, the quality of its loans is getting better, with bad loans (Stage 3) dropping to 3.77% and the money set aside to cover potential losses rising to a careful 60.25%.
Even with the new, higher capital requirements for systemically important banks, the bank remains very strong, keeping its capital and cash buffers robust and well above the minimum standards.
In short, while the estimated profit for 2025 was adjusted slightly, the bank’s excellent performance and strong strategy overshadow this minor change. Sampath Bank is viewed as a sound stock with high growth potential , offering investors attractive total returns over the next two years.
By Sanath Nanayakkare
Business
ADB approves $200 million to improve water and food security in North Central Sri Lanka
The Asian Development Bank (ADB) has approved a $200 million loan to support the ongoing Mahaweli Development Program, Sri Lanka’s largest multiuse water resources development initiative.
The program aims to transfer excess water from the Mahaweli River to the drier northern and northwestern parts of Sri Lanka. The Mahaweli Water Security Investment Program Stage 2 Project will directly benefit more than 35,600 farming households in the North Central Province by strengthening agriculture sector resilience and enhancing food security.
ADB leads the joint cofinancing effort for the project, which is expected to mobilize $60 million from the OPEC Fund for International Development and $42 million from the International Fund for Agricultural Development, in addition to the ADB financing.
“While Sri Lanka has reduced food insecurity, it remains a development challenge for the country,” said ADB Country Director for Sri Lanka Takafumi Kadono. “Higher agricultural productivity and crop diversification are necessary to achieve food security, and adequate water resources and disaster-resilient irrigation systems are key.”
The project will complete the government’s North Central Province Canal (NCPC) irrigation infrastructure, which is expected to irrigate about 14,912 hectares (ha) of paddy fields and provide reliable irrigated water for commercial agriculture development (CAD). It will help complete the construction of tunnels and open and covered canals. The project will also establish a supervisory control and data acquisition system to improve NCPC operations. Once completed, the NCPC will connect the Moragahakanda Reservoir to the reservoirs of Huruluwewa, Manankattiya, Eruwewa, and Mahakanadarawa.
Sri Lanka was hit by Cyclone Ditwah in late November, resulting in the country’s worst flood in two decades and the deadliest natural hazard since the 2004 tsunami. The disaster damaged over 160,000 ha of paddy fields along with nearly 96,000 ha of other crops and 13,500 ha of vegetables.
Business
ComBank to further empower women-led enterprises with NCGIL
The Commercial Bank of Ceylon has reaffirmed its long-standing commitment to advancing women’s empowerment and financial inclusion, by partnering with the National Credit Guarantee Institution Limited (NCGIL) as a Participating Shareholder Institution (PSI) in the newly introduced ‘Liya Shakthi’ credit guarantee scheme, designed to support women-led enterprises across Sri Lanka.
The operational launch of the scheme was marked by the handover of the first loan registration at Commercial Bank’s Head Office recently, symbolising a key step in broadening access to finance for women entrepreneurs.
Representing Commercial Bank at the event were Mithila Shyamini, Assistant General Manager – Personal Banking, Malika De Silva, Senior Manager – Development Credit Department, and Chathura Dilshan, Executive Officer of the Department. The National Credit Guarantee Institution was represented by Jude Fernando, Chief Executive Officer, and Eranjana Chandradasa, Manager-Guarantee Administration.
‘Liya Shakthi’ is a credit guarantee product introduced by the NCGIL to facilitate greater access to financing for women-led Micro, Small, and Medium Enterprises (MSMEs) that possess viable business models and sound repayment capacity but lack adequate collateral to secure traditional bank loans.
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