Connect with us

Business

Commercial Bank Bangladesh redefines online banking with omni-channel ‘CBC Digital’

Published

on

Commercial Bank Bangladesh, Commercial Bank of Ceylon’s largest overseas operation, has transformed the online banking experience it offers customers with the launch of ‘CBC Digital’ – the Bank’s single omni-channel online banking platform.

Akin to ‘ComBank Digital’ implemented in Sri Lanka in 2020, ‘CBC Digital’ represents a synergy of the Bank’s web and mobile applications to offer a range of digital banking services from basic account inquiries, payments and transfers, bill payment options for business users, multiple payments options via file uploads, group payments, and other functionalities.

‘CBC Digital’ is operable as a web application and as a mobile application with native apps compatible with iOS, Android, and Huawei mobile devices, and complies with international standards and best practices adopted to provide utmost user security, the Bank said.

The Bank said it will migrate its existing online users to the new platform. Among other advantages, customers can self-register on the app, settle utility bills and Commercial Bank credit card balances, transfer funds between the Bank and other bank accounts and open fixed deposits and redeem them, all without any paperwork, which will also contribute towards a greener environment.

Commenting on the launch of this platform, Commercial Bank Managing Director and Group Chief Executive Officer S Renganathan said: “This is yet another milestone in Commercial Bank’s digital transformation. It enables our customers in Bangladesh to seamlessly access our products and services, in most cases, without the assistance of a bank agent. This user-friendly platform was launched to simplify online banking, improve user convenience and enable customers to manage their finances swiftly and securely, even on the go. With its host of customisable options, we envision that ‘CBC Digital’ will provide a new digital banking experience.”

‘CBC Digital’ will especially improve card-related functions, including cash advances, bill settlement, and bill payments. Users can also request for cash margin loans and overdrafts, download a copy of their account statements in PDF form, personalise and rename accounts, manage functions such as beneficiary registration and template creation, set transaction limits via the platform and benefit from its enhanced alert module by customising login and transaction alerts.

Commercial Bank currently has banking operations in Sri Lanka and Bangladesh and a subsidiary in the Maldives, and said it aims to provide a single digital platform to customers across markets, giving them a unified digital banking experience.

A leader in tech-based products and services, the Commercial Bank of Ceylon was recognised as the Best Digital Bank in Sri Lanka by the Global Economics Magazine of the UK in 2021, won the award for the ‘Best Digital Transformation in Banking’ from the Business Tabloid Magazine of the UK and was presented the ‘Banking and Financial Services’ Category Award by the Sri Lanka Association for Software Services Companies (SLASSCOM) for its case study on robotic process automation (RPA). ‘ComBank Digital’ is also among the top five apps in the iOS rating list.

Commercial Bank entered Bangladesh in July 2003 with the acquisition of the Bangladesh operations of Credit Agricole Indosuez (CAI), its first ever acquisition of a banking operation. The French multi-national bank operated two branches and two booths in Bangladesh at that time. Over the 19 years that followed, the Commercial Bank of Ceylon Bangladesh operation has established itself above other regional banks operating in the country with 11 branches, six SME Centres and two Offshore Banking Units.

Sri Lanka’s first 100% carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively, Commercial Bank operates a network of 268 branches and 938 automated machines in Sri Lanka. Commercial Bank is the largest lender to Sri Lanka’s SME sector and is a leader in digital innovation in the country’s Banking sector.



Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

Sri Lanka sets bold target to slash cash use, seeks unified Fintech regulator

Published

on

Channa de Silva, Chairman of the Fintech Forum, Sri Lanka

The inaugural Sri Lanka Fintech Summit 2025 concluded with industry leaders and regulators establishing two critical national priorities: a bold target to reduce physical cash usage and a push for consolidated regulatory oversight.

In a key decision, participants set a clear three-year goal to lower the ratio of cash in circulation to GDP from 4.5% to 3.5%. The strategy will focus on digitizing high-cash sectors like transport, utilities, and SME payments, while expanding digital access through post offices and cooperatives.

For the long-term health of the ecosystem, stakeholders agreed to lobby for the creation of a single, unified regulatory authority dedicated to fintech oversight. This aims to streamline approvals and provide clearer guidance for innovators.

“Our members needed to leave with concrete action points,” said Channa de Silva, Chairman of the Fintech Forum, Sri Lanka. The summit, designed as a series of closed-door roundtables with regulators including the Central Bank, produced actionable frameworks. “It was about defining KPIs, setting targets, and giving the industry a shared direction,” de Silva explained.

The outcomes signal a concerted shift from discussion to execution, aiming to build a more inclusive, efficient, and secure digital financial economy for Sri Lanka.

By Sanath Nanayakkare ✍️

Continue Reading

Business

Kukus Group plans 18 outlets across three distinct Sri Lankan hospitality concepts

Published

on

Lakmini Gurusinghe and Randila Gunasinghe

A new force in Sri Lanka’s food industry, Kukus Group, is gaining momentum with a clear vision to deliver authentic cuisine, high hygiene standards, and affordability. Founded by young entrepreneurs Nadeera Senanayaka, Lakmini Gurusinghe, and Randila Gunasinghe, the group has successfully launched its pilot outlet and is now preparing for a significant nationwide expansion.

The inaugural  in Kotte has served as a successful proof of concept. Operating for five months, this modern street-food outlet has garnered a strong customer response, confirming market demand and providing the confidence to fund the group’s ambitious growth strategy.

The inaugural in Kotte

“The positive reception has been overwhelming and has solidified our plans,” said Lakmini Gurusinghe and Randila Gunasinghe. “Our Kotte outlet is the operational model we will replicate – ensuring consistent quality, disciplined operations, and excellent service across all future locations.”

The group’s expansion strategy is built on three distinct thematic brands:

Kukus Street: Targeting young urban customers, these outlets offer a vibrant, casual dining experience with a menu of Sri Lankan rice and curry, kottu, snacks, and BBQ, with most meals priced under Rs. 1,500. Services include dine-in, takeaway, and delivery.

Kukus Beach: Planned for coastal areas, beginning in the South, this concept will feature an urban-style beach restaurant and pub designed for relaxed social dining.

Kukus Bioscope: Celebrating Sri Lanka’s cinematic heritage, this dedicated restaurant concept will create a nostalgic cultural space inspired by the golden eras of Sinhala cinema, with the first outlet slated for Colombo.

The immediate plan includes transforming the flagship Kotte location into Kukus Pub & Bar, pending regulatory approvals. The long-term vision is to develop 18 outlets nationwide: 10 Kukus Street locations, 5 Kukus Beach venues, and 3 Kukus Bioscope establishments.

“Kukus Group is more than a hospitality brand; it’s a celebration of Sri Lankan flavors and culture,” the founders concluded. “Our mission is to build trusted, recognizable brands that connect deeply with communities and offer lasting cultural value alongside authentic cuisine. We are dynamic and excited to proceed with this strategic expansion,” they said.

By Sanath Nanayakkare

Continue Reading

Business

Fcode Labs marks seven years with awards night

Published

on

The Fcode Labs team at Awards Night 2025

Fcode Labs marked its seventh anniversary by hosting its annual Awards Night 2025 at Waters Edge, celebrating team achievements and reinforcing its organizational values.

The event featured keynote addresses from Co-Founders & CEOs Buddhishan Manamperi and Tharindu Malawaraarachchi, who reflected on the company’s annual progress and future strategy. Chief Operating Officer Pamaljith Harshapriya outlined operational priorities for the next phase of growth.

Awards were presented across three key categories. Prabhanu Gunaweera and Dushan Pramod received Customer Excellence awards for partner collaboration. Performance Excellence awards were granted to Munsira Mansoor, Thusara Wanigathunga, Thushan De Silva, Adithya Narasinghe, Avantha Dissanayake, Amanda Janmaweera, Sithika Guruge, and Sandali Gunawardena. The Value-Based Behaviour awards were given to Thilina Hewagama, Udara Sembukuttiarachchi, and Kavindu Dhananjaya for exemplifying company values.

Continue Reading

Trending