Business
Your AIA Insurance policy at your fingertips, with the all new AIA Customer Portal
Asia’s leading insurer, AIA, is proud to announce the launch of the all-new AIA Customer Portal, a one stop digital solution to access and manage your AIA polices anytime, anywhere. This revamped and improved version of the previous portal enables AIA’s customers to have full online access to their insurance policy, payment details, claims information and much more.
The new Customer Portal which is more secure and uses the latest technology is tri-lingual and allows customers more control of their policies. It is a fast and convenient real time platform that enables customers to connect with AIA with ease. Customers can use this platform to pay premiums, check policy status, access policy details and initiate service requests all from the safety and comfort of their homes. So, no more having to visit AIA offices or spend time on the phone with the call centre- All their policy information is now at their fingertips. The new portal has been designed to work seamlessly with mobile phones, tablets and personal computers.
The new Customer Portal also serves to make agent interactions with customers more efficient while creating a platform for easier engagement. It reduces wait times at service touchpoints while enabling faster processing speeds and easy access to customer information. At the end of the day it saves time, increases convenience and makes customer service more efficient and accurate, benefiting the customers and ensuring a smooth experience for them.
Business
CBSL and Australia’s S4IE programme partner to advance digital financial literacy for MSMEs
The Central Bank of Sri Lanka (CBSL) has entered into a Memorandum of Understanding (MoU) with Australia’s Skills for an Inclusive Economy (S4IE) programme to launch a pilot initiative aimed at enhancing digital financial literacy among micro, small, and medium enterprises (MSMEs). Recognised as a vital engine of Sri Lanka’s economic recovery and inclusive development, MSMEs stand to benefit from targeted interventions designed to improve access to finance, strengthen institutional coordination, and foster a more supportive enabling environment.
The pilot will test evidence-based approaches, the outcomes of which will inform future policy design and programming. CBSL intends to scale successful measures in collaboration with national and international partners.
Commenting on the partnership, Dr. P. Nandalal Weerasinghe, Governor of the Central Bank of Sri Lanka, stated: “This initiative reflects CBSL’s dedication to practical, evidence-based solutions. The pilot enables us to test and refine methodologies that can be expanded over time to deliver sustainable outcomes for MSMEs across the country.”
His Excellency Matthew Duckworth, Australian High Commissioner to Sri Lanka, emphasied the program’s long-term vision: “Australia is pleased to partner with the Central Bank of Sri Lanka on this initiative. From the outset, our focus has been on building systems and partnerships that are both sustainable and scalable, ensuring benefits extend well beyond the pilot phase.”
The initiative aligns with broader efforts to promote inclusive economic growth and strengthen institutional capacity. It reflects Australia’s ongoing partnership with Sri Lanka in support of reforms that advance economic stability, resilience, and shared prosperity.
Representing the Australian High Commission, Zoe Kidd, First Secretary (Development), and R. Sivasuthan, Senior Programme Officer, reaffirmed Australia’s commitment to close collaboration with CBSL. Their aim is to ensure the pilot yields actionable insights and sustainable outcomes, with a clear pathway toward future scaling.
Business
Higher power costs and a weakening rupee set to strain Sri Lankan kitchen budgets
Adding to the existing pressures, the Public Utilities Commission of Sri Lanka (PUCSL) has approved a revision of electricity tariffs for the second quarter of 2026, effective from today for users who consume over 180 electricity units. This increase arrives just as the Sri Lankan rupee faces renewed pressure, having recorded a 3.6% depreciation against the US dollar year-to-date. The convergence of a weaker currency and higher power costs creates renewed pressure on the cost of living.
For the average Sri Lankan household, this policy shift is not just a line item on a utility bill; it is a catalyst for a broader inflationary trend. Even before this revision, headline inflation had already shown signs of a sharp ascent, with the Colombo Consumer Price Index (CCPI) surging to 5.4% in April 2026, a stark jump from the 2.2% recorded only a month prior.
This statistical climb is most painfully visible at the local marketplace. At the Narahenpita Economic Centre, the cost of essentials has become highly volatile: beans have climbed to Rs. 700/kg, while carrots have reached Rs. 400/kg. The protein basket is equally strained, with Kelawalla fish priced at Rs. 2,980/kg. With the new electricity tariffs taking effect, the food manufacturing industry now faces fresh overheads for processing, refrigeration, and packaging. These increased costs will inevitably trickle down to the retail shelf, threatening to push these prices even higher.
While global energy markets offered a brief moment of relief with Brent crude prices dipping by over $6 per barrel last week, the domestic impact of a depreciating rupee means that the cost of imported fuel and raw materials remains high.
This invisible pressure, combined with the visible hike in electricity rates, leaves little room for families to breathe.
Despite these immediate challenges, the broader economic framework shows pockets of resilience, according to the Central Bank’s economic indicators. Industrial production in food and apparel grew steadily earlier this year, and the government recorded a notable budget surplus of Rs. 169.7 billion in the first two months of 2026.
However, as the nation moves into the second quarter, the strength of this fiscal discipline will be tested against the lived reality of its citizens. As the new rates come into effect from today, Sri Lankans are left to wait and see just how much further their kitchen budgets can be stretched.
By Sanath Nanayakkare
Business
Janashakthi Finance relocates Nugegoda branch
Janashakthi Finance PLC, a member of JXG (Janashakthi Group), has relocated its Nugegoda Branch to a more accessible and customer-friendly location at No. 136/5, S. De S. Jayasinghe Mawatha, Nugegoda, further strengthening its commitment to convenience and service excellence.
Situated in the heart of one of Colombo’s busiest urban centres, the new premises offer improved accessibility and enhanced facilities, enabling customers to engage with the Company’s services in a more comfortable and efficient environment.
The branch continues to provide a comprehensive range of financial solutions, including deposits, savings accounts, leasing, gold loans, alternative finance solutions, corporate and SME financing and other tailored financial services designed to meet both individual and business needs.
Speaking at the opening, Sithambaram Sri Ganendran, Chief Executive Officer of Janashakthi Finance PLC said, “Customer convenience and accessibility remain central to our branch strategy. Nugegoda is a vibrant and densely populated commercial hub, and this relocation allows us to enhance service delivery while providing an improved experience for our valued customers. We remain committed to supporting the financial aspirations of individuals and businesses within the community”.
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