Business
Union Assurance becomes first in industry to launch roundbreaking e-MER and digital medical records to automate underwriting
Life Insurance trailblazer, Union Assurance, has demonstrated its innovative spirit by launching the e-MER (Electronic Medical Examination Report) and digital medical records, becoming the first in the Sri Lankan Life Insurance industry to introduce this breakthrough initiative. It was introduced with top healthcare provider Durdans Hospital, following the signing of a memorandum of understanding (MoU) on the 10th of April, 2023.
The e-MER and digital medical records are expected to significantly expedite the insurance policy issuance process, reducing it to just 15 minutes, which traditionally involves a laborious procedure that spans an average of one and a half working days.
This integration of technology and digital solutions will not only streamline the process but also greatly enhance convenience by facilitating seamless interaction between customers and healthcare providers.
The initiative will result in several benefits. It will enhance the privacy and security of customer data, enable safer and more reliable medical examinations, and promote legible, complete, and accurate documentation. Furthermore, underwriters will have medical records at their fingertips. A complete view of an applicant’s medical history enables Union Assurance to create more comprehensive and granular risk assessments for applicants, facilitating enhanced underwriting risk classification.
Furthermore, in line with the Company’s ‘Go Green’ initiative, this process is designed to be paperless, resulting in substantial time saving for underwriters which enables them to focus more on substandard risks.
Chief Executive Officer of Union Assurance, Jude Gomes, noted that this initiative heralds stronger links between the insurance and medical domains. He emphasized that it marks yet another milestone in the Company’s pursuit of digital supremacy and the simplification of Insurance. “It also aligns with our vision to offer a new-age insurance experience, underpinned by a strong emphasis on convenience, ease, and seamless performance,” he added.
Chief Technical Officer/Specified Officer of Union Assurance, Rumesh Modarage, who pioneered the automation process, said the e-MER and digital medical records have game-changing implications with a new benchmark for the industry. He added, Union Assurance will continue to deploy such digital innovations to enhance the customer experience and elevate service standards to new heights.
Business
Janashakthi Finance relocates Nugegoda branch to enhance customer convenience and accessibility
Janashakthi Finance PLC, a member of JXG (Janashakthi Group), has relocated its Nugegoda Branch to a more accessible and customer-friendly location at No. 136/5, S. De S. Jayasinghe Mawatha, Nugegoda, further strengthening its commitment to convenience and service excellence.
Situated in the heart of one of Colombo’s busiest urban centres, the new premises offer improved accessibility and enhanced facilities, enabling customers to engage with the Company’s services in a more comfortable and efficient environment.
The branch continues to provide a comprehensive range of financial solutions, including deposits, savings accounts, leasing, gold loans, alternative finance solutions, corporate and SME financing and other tailored financial services designed to meet both individual and business needs.
Nugegoda is a vibrant and densely populated commercial hub, and this relocation allows us to enhance service delivery while providing an improved experience for our valued customers.
Business
Electricity tariff hike raises questions over fuel pricing transparency
The much discussed latest electricity tariff debate has taken a controversial turn, with senior power sector officials and independent energy analysts questioning whether opaque fuel pricing mechanisms are artificially inflating the cost of electricity generation while shielding politically sensitive petroleum losses.
At the centre of the controversy is the widening gap between diesel pricing and the steep increases imposed on Heavy Fuel Oil (HFO) and naphtha — two fuels heavily used by the Ceylon Electricity Board (CEB)� for thermal power generation.
Energy analysts argue that while electricity tariffs are officially calculated on a “cost reflective” basis, the fuel pricing structure feeding into those calculations appears far from transparent.
A senior CEB official told The Island Financial Review that the present fuel pricing pattern raises “serious economic and policy concerns.”
“The entire electricity tariff framework is built on the assumption that fuel supplied to the power sector reflects actual import costs. But if fuel pricing itself is distorted, then tariff calculations become distorted too,” the official said.
According to CEB operational data reviewed by sector analysts, the utility regularly consumes nearly two-and-a-half times more HFO than diesel for thermal generation. Yet recent fuel revisions saw diesel prices rise only marginally — despite allegations that diesel cargoes had been procured at extraordinarily high dollar values.
Industry analysts pointed out that diesel imported at around USD 286 per barrel resulted in only about a Rs. 10 domestic price increase, while HFO prices surged by nearly Rs. 42 per litre and naphtha by around Rs. 34 — increases estimated at roughly 25 percent.
“This creates the impression that losses on diesel are being absorbed by overpricing HFO and naphtha,” an energy economist said.
“If CPC is maintaining artificially low diesel prices for political or inflation management reasons, the burden appears to be transferred to electricity consumers through thermal generation costs.”
The analyst noted that because the CEB relies heavily on HFO for regular dispatch operations, even relatively small increases in HFO pricing can translate into billions of rupees in additional annual generation costs.
In dollar terms, the implications are substantial.
Power sector officials estimate that every major upward revision in HFO pricing adds several billion rupees to annual generation expenditure, particularly during periods of low hydro availability. Given the depreciation pressures on the rupee and the dollar-denominated nature of fuel imports, the resulting tariff burden on consumers becomes even more severe.
A second senior CEB official expressed concern that institutional checks and balances within the energy sector appeared to be weakening.
“There is growing concern within the industry that the electricity sector regulator is no longer functioning with the level of independence expected of it,” the official said, referring to the Public Utilities Commission of Sri Lanka (PUCSL).
“The regulator’s responsibility is to independently scrutinise cost submissions, fuel assumptions and tariff calculations. But many in the sector now feel there is inadequate challenge or verification of the numbers being presented.”
The official warned that if regulatory independence is perceived to be compromised, public confidence in tariff revisions could deteriorate further.
A senior engineer attached to the CEB said the issue goes beyond tariff formulas.
“What is missing is cost transparency. There is no publicly accessible breakdown showing actual landed fuel costs, financing charges, hedging exposure, exchange losses, or refinery margins. Without that, nobody can independently verify whether the fuel pricing is truly cost reflective.”
Analysts also questioned the apparent disparity between crude oil acquisition costs and refined fuel pricing adjustments.
“If crude was purchased at almost the same price range, why are HFO and naphtha seeing disproportionate hikes while diesel remains comparatively protected?” one analyst asked.
Several observers believe the answer may lie in broader political and financial calculations.
Keeping diesel prices artificially low helps contain inflationary pressure across transport, logistics and food supply chains. However, critics say it may also help suppress scrutiny over controversial diesel procurements carried out at elevated international prices.
Energy sector sources further alleged that maintaining a lower diesel benchmark may also indirectly soften calculations linked to the long-running coal procurement controversy, where comparative generation cost modelling often references diesel-based thermal pricing.
“This has major political implications because lower diesel benchmarks can influence public perception regarding coal generation economics,” an analyst said.
By Ifham Nizam
Business
BETSS.COM powers Sri Lanka’s horse racing with landmark three-year sponsorship
BETSS.COM, the digital platform of Sporting Star, is ushering Sri Lanka’s horse racing into a new era through a landmark three-year title sponsorship of the BetSS Governor’s Cup and BetSS Queen’s Cup.
This long-term commitment by Sports Entertainment Services (Pvt) Ltd, operators of BETSS.COM, marks a significant step in elevating two of the country’s most prestigious racing events—enhancing their visibility, engagement, and relevance in a digitally connected world. As a brand positioned as a “Patron of Elite Sri Lankan Sports & Heritage,” BETSS.COM continues to support and transform iconic sporting platforms that carry deep cultural significance.
The Governor’s Cup and Queen’s Cup are the flagship “blue riband” races of the Nuwara Eliya Racecourse and remain central to the town’s April holiday season—where sport, fashion, and highland tourism converge. Horse racing was first introduced to Sri Lanka in the 1840s by Mr. John Baker, brother of the renowned explorer Samuel Baker, who established a training course for imported English thoroughbreds in the hills of Nuwara Eliya. The inaugural race at the Nuwara Eliya Racecourse was held in 1875, organised by the Nuwara Eliya Gymkhana Club. In 1910, the then Governor of Ceylon, Sir Henry Edward McCallum, inaugurated the prestigious Governor’s Cup and Queen’s Cup. Now in its 153rd year of racing, the event stands as an enduring symbol of Sri Lanka’s rich thoroughbred heritage.
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