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Understanding informal remittances during a crisis: Experience from Sri Lanka

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IPS Policy Insights

by Dr Bilesha Weeraratne, Piyumi Ranadewa and Manisha Weeraddana, January 2024

Remittances carry vast economic implications for recipient countries at both macro and micro levels. The choice to send remittances through formal channels such as banks, registered money transfer operators, and online platforms, as opposed to informal avenues like Hawala/Undiyal operators or family networks, plays a pivotal role in achieving positive outcomes for migrants, their families, and the broader society of these nations.

The recent foreign currency crisis and subsequent economic downturn in Sri Lanka, partly linked to the decrease in remittance inflows, underscore the increased importance of understanding remittance channels, especially during crises. However, gaining an understanding of the market for informal remittances is hampered by the intrinsically hidden nature of such activities, which has led towards limited data availability. By recognising these gaps in the existing literature, this study aims to bridge the knowledge deficit by delving into the realm of informal remittances, focusing on the use of informal remitting channels in Sri Lanka during an economic crisis. The study relies on qualitative data while utilising a thematic approach towards data analysis in presenting empirical evidence addressing two specific research:

1) What are the characteristics of the informal remittance channels used by Sri Lankans?

2) What are the implications of informal remittances on the economic crisis in Sri Lanka?

The study derives information from a range of sources, such as extensive desk research and qualitative data collected via 19 key Informant Interviews. The interviewees represent migration-related stakeholders (the IOM, State Ministry of Foreign Employment Promotions & Market Diversification and Sri Lanka Bureau of Foreign Employment), five remittance-related stakeholders (the Central Bank, private and public sector banks and financial institutions), three researchers, seven migrant workers ( three low skilled and four high skilled) currently working in the UAE, Japan, Malaysia, and Saudi Arabia, engaged in domestic work, technical, government or banking sector etc. Qualitative data were also collected from respondents with experience regarding outward informal remittances. The determination of the sample size was based on reaching the point of saturation, where no new information emerged in subsequent interviews. Furthermore, the sample composition was guided by employing the maximum variation sampling technique. To focus on remitting behaviours surrounding informal channels during times of crisis, data were collected between May and August 2022.

Findings

Prior to the economic crisis, formal channels effectively channelled remittances, but the widening cost disparity amid the crisis drew more workers towards informal sectors.

While using informal channels raises concerns such as potential misuse for criminal activities and economic penalties, individual risks are overrated, with a low likelihood of negative outcomes.

The regulatory framework for remittances varies across countries, reflecting local needs and conceptualisations.

Factors influencing channel choice include cost, transaction speed, and no transaction limitations, convenience, accessibility, and anonymity.

Hawala/Undiyal systems emerged as widely used informal channels, especially among low-skilled migrants. Trust and confidence in these unregulated systems minimised the perceived risks.

For irregular migrants, the added benefit of anonymity in informal channels has shown to be particularly advantageous.

During the economic downturn, trust in the regulatory framework diminished due to new policies, pushing workers towards informal channels.

Using formal channels persisted among those aware of legal requirements and with access to digital platforms.

Some high-skilled workers explored alternatives like cryptocurrencies.

Exchange rate volatility, rupee depreciation, and increased control over remittances steer migrants towards informal channels during crises.

Recommendations

As informal channels gain widespread popularity, controlling their usage becomes a considerable challenge. The study outlined the following recommendations to provide a comprehensive understanding of the intricate dynamics associated with informal remittances and contribute to effective measures for managing their impact.

Enhancing awareness:

About personal and national consequences of informal channels.

How to distinguish between formal and informal operators.

Enforcement of regulations pertaining to informal remittances.

Lowering the cost of remittances through formal channels and aligning exchange rates with market rates.

Shifting formal channels from rules-based to risk-based approaches in implementing documentary and identification requirements within KYC policies.

Tailoring incentives for formal channels to cater to the specific needs of migrant groups and ensuring that migrants are well-informed about potential benefits of formal channels.

Removing national and international barriers hindering access to formal channels.

This policy insight was prepared by IPS researchers Dr Bilesha Weeraratne (bilesha@ips.lk), Piyumi Ranadewa and Manisha Weeraddana based on findings from a study on ‘Understanding Informal  Remittances During a Crisis: Experience from  Sri Lanka’ authored by Dr Bilesha Weeraratne, Thilini Bandara & Thisuri Ekanayake under The South Asia Centre for Labour Mobility and Migrants (SALAM) project conducted by IPS. For more policy insights from IPS, visit: https://www.ips.lk/publications/policy-insights/.



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At Asia’s crossroads, Sri Lanka must decide how it will join the future

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The first official meeting was the Governors’ Business Session, and it was chaired by the President of Uzbekistan, Shavkat Mirziyoyev, as host of the annual meeting. Pic courtesy: Ministry of Finance , Kingdom of Tonga

In the ancient Silk Road city of Samarkand, where merchants once connected civilisations through trade and ideas, a new conversation unfolded from 3–6 May at the 59th Annual Meetings of the Asian Development Bank.Political leaders, central bank governors, investors, innovators and development partners gathered under a compelling theme: “Crossroads of Progress: Advancing the Region’s Connected Future.”

The message resonating across the forum was unmistakable. Asia and the Pacific are entering a decisive decade in which connectivity, technology and regional cooperation will shape economic power and social resilience. Supply chains are being redesigned. Artificial intelligence is transforming productivity. Energy systems are becoming increasingly interconnected. Financing models are evolving to accommodate climate pressures and development needs. Countries that move quickly and cohesively are likely to benefit from this transformation. Those trapped in internal fragmentation risk falling behind.

The Annual Meetings demonstrated that the future envisioned by the ADB is no longer theoretical. Across the region, governments are already repositioning themselves to participate in a more integrated Asian economy. Discussions focused heavily on cross-border infrastructure, digital innovation, energy interconnection, sustainable finance and regional policy harmonisation.

One recurring theme was that “integration is power.” In an era marked by geopolitical uncertainty and economic disruption, regional cooperation is increasingly viewed as the foundation of resilience. From trade corridors and logistics systems to energy-sharing mechanisms such as the ASEAN Power Grid, policymakers emphasised that countries can no longer afford to operate in isolation.

The conversations in Samarkand also reflected how development itself is being redefined. Data, digital infrastructure and artificial intelligence are becoming as important as roads, ports and airports. Governments across Asia are already deploying AI-enabled public services, fintech systems, smart agriculture and real-time disaster response technologies to improve efficiency and social inclusion.

Equally important was the recognition that public financing alone will not be enough to meet the region’s ambitions. The ADB repeatedly stressed the need for innovative financing mechanisms capable of mobilising private capital while strengthening domestic fiscal systems. Climate adaptation, energy transition and infrastructure expansion will require development finance that is scalable, catalytic and capable of attracting long-term investor confidence.

For Sri Lanka, the discussions carried particular significance.

Having emerged from one of the gravest economic crises in its post-independence history, Sri Lanka today stands at a delicate juncture. The country possesses many of the advantages needed to participate meaningfully in Asia’s next growth phase: strategic geographic positioning, human capital, maritime access and longstanding relationships with multilateral institutions such as the ADB. Yet the gap between potential and preparedness remains considerable.

While many Asian economies appear to have moved toward greater institutional maturity and long-term policy coordination, Sri Lanka continues to wrestle with recurring political instability, governance concerns, debt restructuring pressures and inconsistencies in economic policymaking. Questions surrounding legal processes, public sector reforms and policy continuity continue to affect investor confidence and national coherence.

The challenge facing Sri Lanka is therefore not merely economic. It is fundamentally institutional and political.

The larger Asian story unfolding in Samarkand was one of countries aligning national purpose with regional opportunity. Whether through digital transformation, energy integration or climate financing, many nations appear increasingly focused on continuity, coordination and long-term execution. Sri Lanka, by contrast, still appears engaged in resolving foundational questions about governance, accountability and economic direction.

This does not diminish the country’s prospects. Rather, it highlights the urgency of reform and policy harmonisation if Sri Lanka is to become a meaningful participant in the region’s connected future.

The ADB’s vision for Asia is ultimately centered on resilience through cooperation. It is a vision in which countries strengthen themselves not in isolation, but through deeper engagement with regional systems of trade, finance, energy and technology. For Sri Lanka, this presents both an opportunity and a warning.

The opportunity lies in leveraging multilateral partnerships, embracing digital modernisation, strengthening institutional credibility and integrating more deeply into emerging regional networks. The warning is that Asia’s transformation is accelerating. Countries unable to build stable governance structures and coherent development strategies may struggle to capture its benefits.

Samarkand itself offered a symbolic reminder of this reality. Historically, it flourished because it connected worlds. Today, Asia is once again building new networks of connection – digital, financial, infrastructural and geopolitical.

The question confronting Sri Lanka is whether it can align its political will and economic resilience quickly enough to travel alongside the region’s next decade of growth rather than watch it from the margins.

By Sanath Nanayakkare

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CBSL and Australia’s S4IE programme partner to advance digital financial literacy for MSMEs

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Dr. P. Nandalal Weerasinghe, Governor of the Central Bank of Sri Lanka, and Matthew Duckworth, Australian High Commissioner to Sri Lanka, at the signing of the Memorandum of Understanding

The Central Bank of Sri Lanka (CBSL) has entered into a Memorandum of Understanding (MoU) with Australia’s Skills for an Inclusive Economy (S4IE) programme to launch a pilot initiative aimed at enhancing digital financial literacy among micro, small, and medium enterprises (MSMEs). Recognised as a vital engine of Sri Lanka’s economic recovery and inclusive development, MSMEs stand to benefit from targeted interventions designed to improve access to finance, strengthen institutional coordination, and foster a more supportive enabling environment.

The pilot will test evidence-based approaches, the outcomes of which will inform future policy design and programming. CBSL intends to scale successful measures in collaboration with national and international partners.

Commenting on the partnership, Dr. P. Nandalal Weerasinghe, Governor of the Central Bank of Sri Lanka, stated: “This initiative reflects CBSL’s dedication to practical, evidence-based solutions. The pilot enables us to test and refine methodologies that can be expanded over time to deliver sustainable outcomes for MSMEs across the country.”

His Excellency Matthew Duckworth, Australian High Commissioner to Sri Lanka, emphasied the program’s long-term vision: “Australia is pleased to partner with the Central Bank of Sri Lanka on this initiative. From the outset, our focus has been on building systems and partnerships that are both sustainable and scalable, ensuring benefits extend well beyond the pilot phase.”

The initiative aligns with broader efforts to promote inclusive economic growth and strengthen institutional capacity. It reflects Australia’s ongoing partnership with Sri Lanka in support of reforms that advance economic stability, resilience, and shared prosperity.

Representing the Australian High Commission, Zoe Kidd, First Secretary (Development), and R. Sivasuthan, Senior Programme Officer, reaffirmed Australia’s commitment to close collaboration with CBSL. Their aim is to ensure the pilot yields actionable insights and sustainable outcomes, with a clear pathway toward future scaling.

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Higher power costs and a weakening rupee set to strain Sri Lankan kitchen budgets

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Adding to the existing pressures, the Public Utilities Commission of Sri Lanka (PUCSL) has approved a revision of electricity tariffs for the second quarter of 2026, effective from today for users who consume over 180 electricity units. This increase arrives just as the Sri Lankan rupee faces renewed pressure, having recorded a 3.6% depreciation against the US dollar year-to-date. The convergence of a weaker currency and higher power costs creates renewed pressure on the cost of living.

For the average Sri Lankan household, this policy shift is not just a line item on a utility bill; it is a catalyst for a broader inflationary trend. Even before this revision, headline inflation had already shown signs of a sharp ascent, with the Colombo Consumer Price Index (CCPI) surging to 5.4% in April 2026, a stark jump from the 2.2% recorded only a month prior.

This statistical climb is most painfully visible at the local marketplace. At the Narahenpita Economic Centre, the cost of essentials has become highly volatile: beans have climbed to Rs. 700/kg, while carrots have reached Rs. 400/kg. The protein basket is equally strained, with Kelawalla fish priced at Rs. 2,980/kg. With the new electricity tariffs taking effect, the food manufacturing industry now faces fresh overheads for processing, refrigeration, and packaging. These increased costs will inevitably trickle down to the retail shelf, threatening to push these prices even higher.

While global energy markets offered a brief moment of relief with Brent crude prices dipping by over $6 per barrel last week, the domestic impact of a depreciating rupee means that the cost of imported fuel and raw materials remains high.

This invisible pressure, combined with the visible hike in electricity rates, leaves little room for families to breathe.

Despite these immediate challenges, the broader economic framework shows pockets of resilience, according to the Central Bank’s economic indicators. Industrial production in food and apparel grew steadily earlier this year, and the government recorded a notable budget surplus of Rs. 169.7 billion in the first two months of 2026.

However, as the nation moves into the second quarter, the strength of this fiscal discipline will be tested against the lived reality of its citizens. As the new rates come into effect from today, Sri Lankans are left to wait and see just how much further their kitchen budgets can be stretched.

By Sanath Nanayakkare

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