Business
Sysco LABS’ Managing Director, Shanil Fernando Emphasizes HR’s Role in Retaining Local Talent
Shanil Fernando, Co-Founder and Managing Director of Sysco LABS Sri Lanka, recently spoke at the ‘Employing Tomorrow’s HR Today: The CEO’s Perspective’ panel discussion organized by the Association of HR Professionals Sri Lanka (AHRP).Representing the ICT industry, Shanil shared his insights on retaining and developing talent, unique people initiatives at Sysco LABS, and how emerging technologies like AI are transforming HR processes.
An industry veteran with more than 25 years of experience in technology and innovation, Shanil highlighted the importance of HR’s role in transforming the workplace into a sanctuary that gives employees peace of mind to do their best work. Speaking about people challenges, he focused on the local tech industry’s current issue of attrition and emphasized the necessity for crafting a sound employee engagement and retention strategy that addresses both financial and mental well-being.
Alluding to the present economic crisis, he said: “The country’s key industries, including technology, are experiencing significant attrition at the moment. Collectively, retaining talent has become a major challenge. The primary reason for this migration is the socioeconomic impact of the current economic crisis. In order to mitigate this, the economic situation must be addressed urgently. High public taxes will also compound the problem. The government must take the necessary steps to reduce the burden put on the private sector by introducing significant reforms to non–performing State-Owned Enterprises, avoiding public funds being used to keep loss-making SOEs afloat. Privatization or listing such enterprises on the stock exchange will allow them to be scrutinized in the same manner as a well-run private company, ensuring true transparency and accountability. As organizations, what we can do is build mechanisms that insulate employees, as much as possible, from the impact of the current economic crisis. For example, if the company is at an advantage as a FOREX generator, they can share this advantage equitably with their employees.”
Shanil emphasized the importance of transforming modern-day HR professionals into strategic business partners who are creative, innovative and able to proactively deliver solutions. Elaborating on vital steps taken at Sysco LABS, to transform its people operations to be more strategic in identifying talent needs, he said: “We are a strong, culture-oriented company. The pandemic dampened our culture efforts in the last 2 years, but we’re now focused on rejuvenating this culture and HR must be a flexible change agent that works together with other business functions to enhance the workplace experience for everyone. At Sysco LABS, every associate is allocated an HR Business Partner who will support them throughout their entire journey at the company and ensure all their needs are met. This enables us to deliver a more wholesome work experience to our associates.”
Shanil also spoke about how emerging technologies like Artificial Intelligence (AI) can transform the HR function, noting that AI creates opportunities for greater efficiency and more intelligent decision-making. He suggested that HR leaders must adopt AI as it gives businesses a critical edge when gauging future talent needs and understanding how to better create a compelling people experience.
Summing up the impact of initiatives implemented at Sysco LABS, Shanil said, “Sysco LABS is impacting a Fortune 100 company and a trillion-dollar, global industry from here in Sri Lanka. Our people are our most precious resource, and we strive to make the workplace a sanctuary for all of them. We want our associates to feel supported and cared for, with our initiatives driving engagement and camaraderie reflecting that. It’s these initiatives that have enabled us to maintain a purpose-driven, world-class workspace exposing our associates to global experiences and opportunities.”
By Ifham Nizam
Australian High Commissioner to Sri Lanka Matthew Duckworth described Omega Traders’ latest investment in a modern dhal-processing facility as a strong example of how cross-border supply chains can translate into productive investment, local value addition and new business opportunities in Sri Lanka.
The investment, which adds a 150-metric-tonne-per-eight-hour-day processing capacity to Omega Traders’ operations, marks a significant expansion of the company’s manufacturing footprint as it celebrates 45 years in Sri Lanka’s food commodity industry.
Speaking at the inauguration of the new Lentil and Orid Dhal Processing Factory in Wattala, last Friday, H.C. Duckworth said the facility represented more than an increase in production capacity, pointing to the wider economic value created when Australian agricultural production is connected with Sri Lankan processing and distribution.
‘This facility is not operating on its own. It is part of a long supply chain and a trade partnership between Sri Lanka and Australia, Duckworth said.
His comments placed the Omega Traders’ investment within a broader commercial context: Australia brings agricultural production and established export capabilities, while Sri Lanka provides processing capacity, labour, market access and opportunities for further value addition.
The investment comes as Sri Lanka continues to look towards greater domestic processing and value-added manufacturing rather than relying solely on the import and distribution of finished commodities.
Dr. (Mrs.) Siddhika G. Senaratne, Director General/CEO of the Sri Lanka Standards Institution (SLSI), who attended the inauguration as Guest of Honour, highlighted the importance of quality assurance in food processing and the role of standards in maintaining confidence across the supply chain.
The facility is equipped with new-generation cleaning, processing, sorting and quality-control machinery, including advanced colour-sorting technology, automated systems and an in-house quality-control laboratory.
The additional capacity will support Omega Traders’ three principal Mysoor Dhal brands — Rainbow Jumbo Dhal, Komas Dhal and Rozanna Dhal — which serve different segments of the Sri Lankan market.
But the investment also has a distinctly local agricultural dimension.
Through its Orid Dhal operation, Omega Traders plans to source locally grown black matpe from Sri Lankan farmers and process it at the new facility.
That creates a domestic value chain linking farmers to industrial processing and consumers, while potentially increasing demand for locally produced agricultural commodities.
Duckworth said this type of business partnership could generate benefits for both countries.
‘Australia produces some of the world’s best agricultural products and we are very efficient and very capable at trading them. But that alone is not going to bring success to Australia. Just as building a factory like this is not going to bring success to Sri Lanka, he said.
‘It’s when we bring these entities together that our products produced in Australia can be processed in excellence here in Sri Lanka that enables this to be a success, the H.C. explained.
The investment therefore combines two complementary supply streams: imported agricultural commodities, including Australian-origin products, and locally produced black matpe for the Orid Dhal operation.
For Sri Lanka, the business significance extends beyond Omega Traders itself. Increased processing capacity creates demand for logistics, packaging, distribution, services and agricultural inputs, while supporting employment within the food-processing ecosystem.
HR-led transformation places people, culture and business performance at the heart of the organisation
Ideal Motors (Pvt) Ltd,has achieved a significant milestone by securing multiple prestigious workplace and organisational culture accolades in 2026, reinforcing its position as an employer of choice in Sri Lanka’s automotive sector.
Among its latest achievements, Ideal Motors has been recognised as one of the 20 Great Workplaces for Young Talent in Sri Lanka 2026, ranked No. 1 and awarded the Gold Medal in the Small and Medium category of Best Workplaces™ in Sri Lanka 2026, and ranked No. 18 among Best Workplaces™ in Asia in the Medium Scale category—the highest-ranked Sri Lankan organisation in the category. The company also received Industry Excellence for Workplace Culture – Trading Industry.
The Young Talent recognition was presented at the Great Place To Work® CXO Forum 2026 held on 10 September 2026 at Cinnamon Life, Colombo. The recognition followed an evaluation of more than 100 certified organisations and highlights workplaces that create meaningful opportunities for employees under 35 to develop, contribute and grow.
At the Best Workplaces™ in Sri Lanka Awards Gala 2026, held on 11 September 2026 at Cinnamon Life, Colombo, Ideal Motors achieved another historic milestone by entering the Best Workplaces Sri Lanka list for the first time and securing the No. 1 Gold Medal in the Small and Medium category. The company also achieved No. 18 in Best Workplaces™ in Asia, reflecting the strength of its workplace culture beyond Sri Lanka.
These achievements represent more than a collection of awards. They reflect the transformation taking place within Ideal Motors, where people, culture and business performance are increasingly viewed as interconnected drivers of sustainable growth.
Over the past few years, the organisation’s HR function has evolved from a predominantly administrative role into a strategic business partner, with greater emphasis on employee experience, capability development, engagement, performance, communication, wellbeing, diversity and inclusion, and data-driven HR practices.
The Automobile Association of Ceylon (AAC) conducted a seat belt safety awareness programme in front of its headquarters and along Galle Face Centre Road, encouraging motorists and passengers to make seat belt use a habit on every journey.
AAC staff, working alongside officers of the Sri Lanka Police Traffic Division, distributed specially designed hanging tags and stickers to drivers. The material carries a clear reminder that seat belts protect drivers as well as passengers in both the front and rear seats.
The public awareness drive was held ahead of the requirement taking effect on 20 September 2026, under which seat belt use becomes mandatory for every occupant of a vehicle travelling on an expressway.
AAC emphasized that the regulation should be understood as a life-saving measure rather than only a legal obligation. Wearing a seat belt can help prevent occupants from being thrown inside or from a vehicle during a collision and can lessen the severity of injuries.
The Association said road safety legislation must be supported by sustained public education, visible enforcement and responsible behaviour by all road users. The participation of the Traffic Police helped the campaign reach motorists directly in a busy part of central Colombo.
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