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Sysco LABS’ Managing Director, Shanil Fernando Emphasizes HR’s Role in Retaining Local Talent

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Shanil Fernando, Co-Founder and Managing Director of Sysco LABS Sri Lanka, recently spoke at the ‘Employing Tomorrow’s HR Today: The CEO’s Perspective’ panel discussion organized by the Association of HR Professionals Sri Lanka (AHRP).Representing the ICT industry, Shanil shared his insights on retaining and developing talent, unique people initiatives at Sysco LABS, and how emerging technologies like AI are transforming HR processes.

An industry veteran with more than 25 years of experience in technology and innovation, Shanil highlighted the importance of HR’s role in transforming the workplace into a sanctuary that gives employees peace of mind to do their best work. Speaking about people challenges, he focused on the local tech industry’s current issue of attrition and emphasized the necessity for crafting a sound employee engagement and retention strategy that addresses both financial and mental well-being.

Alluding to the present economic crisis, he said: “The country’s key industries, including technology, are experiencing significant attrition at the moment. Collectively, retaining talent has become a major challenge. The primary reason for this migration is the socioeconomic impact of the current economic crisis. In order to mitigate this, the economic situation must be addressed urgently. High public taxes will also compound the problem. The government must take the necessary steps to reduce the burden put on the private sector by introducing significant reforms to non–performing State-Owned Enterprises, avoiding public funds being used to keep loss-making SOEs afloat. Privatization or listing such enterprises on the stock exchange will allow them to be scrutinized in the same manner as a well-run private company, ensuring true transparency and accountability. As organizations, what we can do is build mechanisms that insulate employees, as much as possible, from the impact of the current economic crisis. For example, if the company is at an advantage as a FOREX generator, they can share this advantage equitably with their employees.”

Shanil emphasized the importance of transforming modern-day HR professionals into strategic business partners who are creative, innovative and able to proactively deliver solutions. Elaborating on vital steps taken at Sysco LABS, to transform its people operations to be more strategic in identifying talent needs, he said: “We are a strong, culture-oriented company. The pandemic dampened our culture efforts in the last 2 years, but we’re now focused on rejuvenating this culture and HR must be a flexible change agent that works together with other business functions to enhance the workplace experience for everyone. At Sysco LABS, every associate is allocated an HR Business Partner who will support them throughout their entire journey at the company and ensure all their needs are met. This enables us to deliver a more wholesome work experience to our associates.”

Shanil also spoke about how emerging technologies like Artificial Intelligence (AI) can transform the HR function, noting that AI creates opportunities for greater efficiency and more intelligent decision-making. He suggested that HR leaders must adopt AI as it gives businesses a critical edge when gauging future talent needs and understanding how to better create a compelling people experience.

Summing up the impact of initiatives implemented at Sysco LABS, Shanil said, “Sysco LABS is impacting a Fortune 100 company and a trillion-dollar, global industry from here in Sri Lanka. Our people are our most precious resource, and we strive to make the workplace a sanctuary for all of them. We want our associates to feel supported and cared for, with our initiatives driving engagement and camaraderie reflecting that. It’s these initiatives that have enabled us to maintain a purpose-driven, world-class workspace exposing our associates to global experiences and opportunities.”



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From Mt. Fuji to Sri Pada: Lessons from a father-son climb

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by SK Samaranayake

For Daham Gunasena, reaching the summit of Mt. Fuji with his 12-year-old son was not the end of the journey but the beginning of a different kind of lesson.

Gunasena, Director – Commercial at SPAR Sri Lanka and a senior business leader, academic and Chartered Accountant, spent nearly 12 hours on August 19 climbing Japan’s highest mountain with his son, Methum. After eight hours of climbing, the pair reached the 3,776-metre summit before beginning a demanding four-hour descent to Fujinomiya 5th Station.

“The summit was only halfway,” Gunasena reflected, describing the experience as a lesson in preparation, perseverance and responsibility.

Their journey began two days earlier with a trial excursion to the 6th Station and the volcanic landscape around Mt. Hoei. The experience allowed Gunasena to assess the altitude, terrain, weather and equipment before deciding whether his son was ready for the summit attempt.

The climb itself reinforced the value of taking one step at a time. Rather than focusing on the distant summit, father and son concentrated on the next marker, the next few steps and short periods of rest.

Reaching the summit brought another lesson. After taking photographs and celebrating, they still had four hours of descent ahead of them over loose volcanic terrain.

“Reaching the top was an achievement. Returning safely was success,” Gunasena said.

The experience also prompted him to reflect on how Japan manages Mt. Fuji, including visitor education, digital information, sanitation, transport, safety and environmental protection.

Having climbed Sri Pada 12 times last year and five times so far this year, Gunasena sees opportunities to apply some of these principles in Sri Lanka without compromising the mountain’s unique pilgrimage traditions.

He suggested a comprehensive digital platform for Sri Pada providing information on weather, congestion, transport, sanitation, first aid and emergencies, while educating foreign visitors about its religious significance.

For Gunasena, however, the most enduring lesson was personal: a mountain can teach what lectures cannot—through preparation, perseverance, respect for nature and the shared experience of taking each step together.

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FLIR, Marlbo promote smarter industrial maintenance

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Sri Lankan industries are being encouraged to adopt advanced condition monitoring technologies to detect equipment problems before they develop into costly failures, as global technology company FLIR and its local partner Marlbo Trading Company strengthen their collaboration.

The companies brought together industry professionals at a technical seminar held on August 20 at Taj Samudra, Colombo, focusing on the use of thermography and acoustic imaging to reduce unplanned downtime, improve energy efficiency and lower maintenance costs.

Organised by Marlbo under the theme “Condition Monitoring Using Thermography and Acoustic Imaging for Measurable ROI,” the seminar highlighted the growing importance of proactive and predictive maintenance in improving equipment reliability and operational efficiency.

FLIR Sales Director – Instrumentation, India, Bhaskar Lala, and APAC Condition Monitoring Specialist David Gambarte shared their expertise on the latest diagnostic technologies and their practical industrial applications.

Thermal imaging can identify abnormal heat patterns linked to electrical and mechanical faults, while acoustic imaging can detect problems that may go unnoticed during routine inspections.

The technology is particularly useful in identifying compressed-air leaks, which can cause significant energy losses and increase operating costs.

Shevon Liyanage, Engineer – Measuring Instruments at Marlbo, also shared insights into applying condition monitoring technologies in the Sri Lankan industrial environment.

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Lumbini Tea Valley wins intl award for Singharaja Wirytips

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Chaminda Jayawardana receiving the award

Lumbini Tea Valley Ceylon won an award for its Singharaja Wirytips at The Leafies: International Tea Awards held in London in 2024, marking another international recognition for the Sri Lankan tea producer.

The award comes as the company marks two decades of direct exports, with its premium and organic Ceylon teas now reaching 35 countries across six continents.

Established in 1984, Lumbini Tea Valley began its direct export drive after Chaminda Jayawardana joined the family business in 2000 alongside his father, Dayapala Jayawardana. The initiative materialised in 2006 with the company’s first direct shipment—a 15-kilogram consignment of Flowery Broken Orange Pekoe (FBOP) tea to the United States.

Since then, the company has expanded its direct-export operations, which now account for around 20% of its total manufacturing output. Following its transition to organic production, approximately half of its organic tea output is exported directly by the company.

Its key export markets include Japan, the United States, France, the Netherlands, Switzerland and Australia, with direct shipments now reaching 35 countries.

The company said its direct-export model would continue to expand amid growing international demand for traceable, single-origin Ceylon tea, with premium and organic grades at the centre of its export strategy.

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