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Sri Lanka Retail Forum 2023 highlights strategies for navigating economic crisis in retail sector

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The Sri Lanka Retailers’ Association (SLRA), the apex body of organised retail in Sri Lanka, recently concluded the annual Sri Lanka Retail Forum under the theme ‘Redefining Retail: Future Proofing the Forward Journey’. The Forum was opened by Murali Prakash, President of SLRA, who addressed the importance of navigating the challenges faced by the retail industry and the imperative need to foster constructive dialogue by multiple experts from varying fields in the retails sector, on leveraging emerging trends, technology and navigating the prevailing economic crisis.

Ganaka Herath, Managing Partner of McKinsey & Company in Sri Lanka, who was the Guest Speaker at the Forum, spoke extensively about macro-economic trends, impacts of the various economic shocks on the industry and what the future could hold for retail sector.

As the retail sector is one of the most impacted by the prevailing crisis, the Forum was designed and implemented to facilitate urgent dialogue on leveraging all plausible courses through current turbulent economic conditions. It also explored global macro trends and how they can be best utilised in a national context and saw multiple discussions on sustainable operations to help ensure industry stability and growth.

The first session of the Forum was a panel discussion under the theme of ‘Delivering Value in Inflationary Times’, which explored strategies such as pricing and managing consumer behaviour against a backdrop of the significant surge in living costs.

The panel consisted of Karthik Hebsur, Partner at McKinsey & Company India; Ms. Dilini Jayasuriya, Founder/Executive Director at Breakthrough Business Intelligence (Pvt) Ltd.; Kamal Dole, Founder/Managing Director of Celcius Luxury Bedding and Affiliated Companies; and Kumar de Silva, Chief Executive Officer of SPAR Sri Lanka. The session was moderated by Channa Gunawardana, Chief Executive Officer, Dankotuwa Porcelain PLC.

The second session of the Forum was a discussion under the theme ‘Leveraging Tech for Retail Excellence’ which looked at how the national retail industry and global trends such as technology and applications can help influence and improve marketing, talent, and service delivery. The session was opened by Foreign Guest Speaker Lu Yao, Chief Commercial Officer of Daraz Group, who discussed the many facets of Daraz, and how the company leverages technology within its operations.

The panel which followed consisted of Chalinda Abeykoon, Managing Partner of nVentures; Ahamed Ur Rahaman, Chief Operating Officer of DHL Global Forwarding Sri Lanka; and Janik Jayasuriya, Chief Executive Officer of Celeste Daily. The session was moderated by Ms. Sanjini Munawara, Regional Head – South Asia, ADA Sri Lanka.

The third component of the Forum was a rapid-fire session with panellists from various sectors of the retail industry who shared experiences and insights garnered during the COVID-19 pandemic and the economic crisis that followed.

The panel included Fouzul Hameed, Managing Director of Envoy London & Hameedia Group Infiyaz M. Ali, Chief Executive Officer of Healthguard Pharmacy Ltd.; Charitha Subasinghe, President – Retail at John Keells Holdings PLC; Rajiv Meewakkala, Chief Executive Officer of Lion Brewery (Ceylon) PLC; and Shanil Perera, Director – Marketing at Singer Sri Lanka PLC.

The fourth and final session of the Forum was a chat with a panel of experts, on the future of retail in Sri Lanka and delved into insightful topics and helped create a possible roadmap for the future and sustainability of the Sri Lankan retail industry.

The panel consisted of Rakhil Fernando, Managing Director of Daraz Sri Lanka; Dimantha Seneviratne, Director/Chief Executive Officer of National Development Bank PLC, Ms. Avanthi Colombage, Country Manager (Sri Lanka and Maldives) at VISA Inc.; Shalin Balasuriya, Co-Founder of Spa Ceylon; and Shamal Gunawardene, Director, Sales and Commercial at Coca-Cola Beverages Sri Lanka. The session was moderated by Murali Prakash, President of SLRA.



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David Pieris Group expands global footprint with investment in Dubai-based Navire Logistics

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The David Pieris Group continues to strengthen its international presence with the acquisition of 50% ownership in Navire Logistics Services L.L.C, (www.navirelogistics.com) a reputed logistics company based in Dubai and Oman. This strategic move marks a significant milestone in the Group’s journey towards expanding its operations beyond Sri Lanka and positioning itself in the international markets.

In Sri Lanka, the Group’s logistics arm, D P Logistics (Private) Limited (DPL), has already established itself as a comprehensive logistics solutions provider — covering warehousing, transportation, freight forwarding, project logistics, inland distribution and custom house brokering.

DPL currently ranks among the top ten players in warehousing and 3PL operations and holds one of the largest container fleets amongst the logistics companies in the country. Despite operating in a highly fragmented freight forwarding market, DPL continues to capture a growing share, reinforcing its reputation as one of the very few local companies with expertise across all logistics disciplines.

David Pieris Group also acquired in 2022, Pulsar Shipping Agencies (Pvt.) Limited, the shipping arm of Expolanka Holdings PLC to expand its Logistics & Shipping Cluster into ship agency, husbandry services and marine logistics.

Leveraging this strong domestic foundation, DPL has now extended its capabilities to the international stage through its partnership with Navire Logistics Services L.L.C. The company’s expertise in custom house brokering, freight forwarding, cargo consolidation, warehousing, and transport solutions will be integrated into Navire Logistics’ operations, enhancing service quality and efficiency across the Middle East and South Asia.

The investment also extends to operations in Oman through a fully owned subsidiary, with further expansion plans already underway to establish operations in Saudi Arabia, Thailand, and India — strengthening the Group’s regional logistics network.

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HNB strengthens national response to Cyclone Ditwah

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HNB Managing Director / CEO, Damith Pallewatte, hands over the donation to Secretary to the President Dr Nandika Sanath Kumanayake , HNB Chief Operating Officer Sanjay Wijemanne is also in the picture

HNB PLC has contributed of Rs. 100 million towards the Rebuild Sri Lanka Fund, reinforcing its commitment to national recovery efforts following the devastation caused by Cyclone Ditwah.

“On behalf of HNB, I wish to convey our solidarity with all our fellow Sri Lankans, especially those severely affected by Cyclone Ditwah. As a home-grown institution, our connection to the communities we serve runs deep. Many of our customers and colleagues have been directly or indirectly affected, and we are committed to standing with them during this difficult time and supporting them as they rebuild.”

“HNB’s contribution to the Rebuild Sri Lanka Fund is a sign of our commitment to this collective mission. We recognize that this is going to be a long and challenging process, but we stand ready and committed to support both the immediate and long-term recovery effort,” HNB Managing Director/ CEO, Damith Pallewatte stated.

Complementing its direct financial support to the Fund, HNB has also launched a nationwide disaster relief initiative as the first phase of a broader, coordinated response from the bank.

As part of the program, the Bank donated over 2,500 essential relief and nutrition packages to support displaced families, with the consignments formally handed over to the Sri Lanka Army to ensure structured, transparent, and equitable distribution across the impacted areas of Kandy, Gampaha, Kaduwela, and Hanwella, while separate packages were provided to affected employees to strengthen their personal recovery.

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ComBank ranked No 1 in Business Today’s Top 40 for 2024–25

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Sharhan Muhseen, Chairman, and Sanath Manatunge, Managing Director/CEO of Commercial Bank

The Commercial Bank of Ceylon has been ranked No 1 in the Business Today Top 40 for 2024–25, reaffirming its position as Sri Lanka’s best-performing bank and one of the country’s top five strongest corporate entities for the 17th consecutive year.

Business Today assigned the Bank an aggregate score of 37.65, placing it at the top of its latest ranking of leading Sri Lankan enterprises.

In its presentation of the rankings, Business Today described Commercial Bank as “a beacon of resilience and renewal after a defining year,” noting that 2024 was shaped by strategic transformation, disciplined execution, and unwavering commitment to long-term sustainable growth. The publication recognised the Bank’s strength across key business lines, its deepened customer focus, and a performance trajectory that reinforced its reputation as Sri Lanka’s most resilient and customer-centric financial institution.

Reflecting on the ranking, Mr Sanath Manatunge, Managing Director/CEO of Commercial Bank said: “Being ranked No 1 in the Business Today Top 40 is a powerful endorsement of the discipline, resilience and purpose with which we steered the Bank through a year of tough conditions and decisive transformation. Our performance in 2024 was defined by navigating turbulence without losing sight of our priorities: strengthening fundamentals, supporting customers, and preparing the institution for long-term growth. This ranking is not merely an award; it is confirmation that our strategy is delivering results and that the Bank is firmly positioned to contribute to national progress with renewed confidence.”

Business Today also highlighted the Bank’s record-breaking financial performance during the year. The magazine quoted Mr Sharhan Muhseen, Chairman of Commercial Bank as saying that the Bank had delivered the highest profits in its history, and attributing this outcome to a disciplined focus on efficiency, digital innovation, and customer-centred transformation. These qualities, the publication stated, enabled the Bank to strengthen its market position and make meaningful contributions to economic recovery.

Among the milestones recognised were an equity capital infusion of Rs. 22.54 billion through a rights issue and the raising of Rs. 20 billion in Tier II capital via a debenture issue.

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