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SLID’s Women Directors’ Forum convenes panel discussion on Empathetic Leadership in a Time of Crisis

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From L to R: Ms. Lakmini Wijesundera-Co Founder, IronOne Technologies/BoardPac, Ms. Kasthuri Chellaraja Wilson- Group CEO, Hemas Holdings PLC, Dilshan Rodrigo-Director/COO, Hatton National Bank PLC, Ms. Hajar Alafifi- Chairperson, Unilever Sri Lanka, Ms. Chamila Bandara-Director/CEO, Mountain Hawk Express (Pvt) Ltd and Ms. Shiromal Cooray-Managing Director, Jetwing Travels (Pvt) Ltd

The Women Directors’ Forum (WDF) of The Sri Lanka Institute of Directors organized a panel discussion titled “Empathetic Leadership in a Time of Crisis” on 19 November 2021 at the Cinnamon Grand Colombo to discuss and share insights with its members on the virtues of and the need for empathy in leading organizations in times of crises such as the current pandemic. The keynote was delivered by Ms. Hajar Alafifi-Chairperson, Unilever Sri Lanka. Moderated by Dilshan Rodrigo-Director/COO, Hatton National Bank PLC, the panel consisted of Ms. Shiromal Cooray-Managing Director, Jetwing Travels (Pvt) Ltd, Ms. Kasthuri Chellaraja Wilson-Group CEO, Hemas Holdings PLC, Ms. Lakmini Wijesundera-Co Founder, IronOne Technologies/BoardPac and Ms. Chamila Bandara-Director/CEO, Mountain Hawk Express (Pvt) Ltd as well as Ms. Alafifi.

“Empathy goes beyond compassion. Leaders were super-heroes, commanding and controlling with top-down leadership styles until maybe 10 years ago. With the advent of Covid, leaders realized that they now had to pull a different muscle to lead the team and drive business performance. They needed to make their people feel safe and cared for. This required them to exude a completely different leadership style. They had to become human leaders. Empathetic leadership is about doing hard things in a human way. It is not about becoming fluffy or being kind for the sake of being kind. It is about driving performance whilst being human” said Ms. Hajar Alafifi in her keynote address and explained that empathy builds productivity contrary to the belief that empathy is counter productive to business results and performance. She also emphasized that an empathetic leader drives business results by supporting and challenging the team at the same time.

Dilshan Rodrigo citing research conducted said that while 80% of leaders consider themselves empathetic leaders, the staff ratings of these leaders indicate that only 20% of them are actually seen to be empathetic leaders. He also said that during the difficult period due to Covid, he has seen companies operating in good industries not doing well and companies operating in difficult industries doing well due to good leadership, emphasizing that ultimately it is leadership that matters in achieving business performance.

Responding to a question from the moderator on empathetic leadership and how it manifests itself for each of the panelists, Ms. Lakmini Wijesundera said that as a growing company the expectation from the leadership is different to the well-established, well-structured companies. “In our situation, communication with the staff is very important with understanding and empathy towards the team.”

Ms. Kasthuri Chellaraja Wilson sharing her thoughts said that there is a fine line between understanding and sympathy, and that there are things that leaders can understand, acknowledge, and accommodate. Listening and having deeper conversations with the team had helped her to understand her individual team members better.

Ms. Shiromal Cooray emphasized that empathy needs to come from leaders and that it is their duty to instill an empathetic culture in the company. She said that merely having an empathetic leader may not be sufficient and that empathy must be cascaded down the company’s hierarchical lines through many interventions.

Ms. Chamila Bandara mentioned that empathy is a core value in her company and one of 10 leadership attributes. She said that when Covid came about, their leadership team was really put to the test as theirs was an essential service which put the staff at risk given that they had to make deliveries even during the pandemic. She emphasized that empathetic leadership is not only thinking of your employees and putting them first but also about making intelligent and commercially viable decisions. “During a crisis, one needs to be confident of one’s ability as a leader” she added.



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Ceylon Chamber partners with members and relief agencies to deliver Cyclone Ditwah relief

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In response to the devastating impact of Cyclone Ditwah, The Ceylon Chamber of Commerce has been actively supporting national relief and recovery operations in collaboration with the Government of Sri Lanka, key partners, and its members.

As a co-chair of the Sri Lanka Preparedness Partnership (SLPP) alongside the Disaster Management Centre (DMC), the Ceylon Chamber together with Janathakshan, played a central role in coordinating emergency response efforts, ensuring rapid and efficient assistance to affected communities. From 28 November to 6 December 2025, the Chamber mobilised volunteers across the Chamber Secretariat, member companies MAS Capital Pvt. Ltd – Intimates Division, Aitken Spence PLC, and university student groups, contributing more than 190 hours of service and answering over 40,000 emergency assistance requests to support the DMC’s 24-hour Emergency Operations Center.

The Chamber also provided support to the DMC for the Rapid Disaster Needs Assessment (RDNA), assisting with data analysis of calls received and the development of the direct community needs component of the RDNA, which informed government planning and coordination of relief distribution.

With the generous support of its member companies, the Ceylon Chamber facilitated the collection and handing over of financial aid and essential relief items to affected areas. The Chamber is deeply appreciative of Aitken Spence PLC, BASF Lanka (Pvt) Ltd.. CDK Philip Hospital, Central Finance Company PLC, Cinnamon Hotels & Resorts, Devi Trading Company, Eastern Merchants PLC, Emar Pharma Pvt. Ltd., Finagle Lanka Pvt.Ltd., H Connect International Pvt. Ltd., Hemas Manufacturing (Pvt) Ltd., John Keells-Cinnamon Life, John Keells Holdings, John Keells Properties, Lakdhanavi, Lauke Shipping, Oxford College of Business, Perera & Sons, Shanthi Textile, Union Assurance PLC, Union Bank of Colombo PLC, Walkers Tours, Wealthtrust Securities Ltd., and a large number of private donors, both individuals and companies, for heeding the nation’s call, supporting communities and industries hardest hit by Cyclone Ditwah, and contributing to ongoing recovery and rebuilding efforts across the country.

Beyond immediate relief, the Chamber continues to support preparedness initiatives ahead of the North East Monsoon Season 2025, reinforcing resilience and readiness across the country.

“We are deeply grateful to our member companies and volunteers for stepping up in this critical time – demonstrating once again that the private sector has and will continue to play a strong and supportive role in ensuring stability and sustainability for Sri Lanka at all times’, said Krishan Balendra, Chairperson of the Ceylon Chamber.

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Fluctuating fortunes for bourse in the wake of selling pressure

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The CSE kicked off yesterday on a bullish sentiment, but by the middle of the session it turned negative due to heavy selling pressure. Later, though, it returned to positive territory, market analysts said.

There was satisfactory buying pressure latterly, both in retail and institutional entities, following the return to normalcy of economic activities driven by international support for rebuilding the country.

Amid those developments both indices moved upwards. The All Share Price Index went up by 60.33 points while S and P SL20 was up by 11.67 points. Turnover stood at Rs 5.55 billion with nine crossings.

Top seven crossings were: Sunshine Holdings 13.6 million shares crossed to the tune of Rs 462 million and its shares traded at Rs 35, JKH 9.5 million shares crossed for Rs 198 million; its shares traded at Rs 21, Laugfs Gas (Non-Voting) 1.2 million shares crossed for Rs 73.2 million; its shares traded at Rs 61 Tokyo Cement (Non-Voting) 730,000 shares crossed tfor Rs 66.1 million; its shares traded at Rs 87, Commercial Bank 185,000 shares crossed for Rs 37 million and its shares sold at Rs 200, Access Engineering 300,000 shares crossed for Rs 23.1 million; its shares sold at Rs 77 and Laugfs Gas 300,000 shares crossed to the tune of Rs 22.4 million; its shares sold at Rs 73.90.

In the retail market top seven companies that mainly contributed to the turnover were; Colombo Dockyard Rs 485 million (two million shares traded), JKH Rs 468 million (22.4 million shares traded), Dialog Axiata Rs 245 million (8.4 million shares traded), Sunshine Holdings Rs 198 million (5.7 million shares traded), ACL Cables Rs 122 million (481,000 shares traded) and Lanka Credit Business and Finance Rs 108.5 million (11.4 million shares traded). During the day 171 million shares volumes changed hands in 34388 transactions.

It is said that manufacturing sector counters, especially JKH and Sunshine Holdings, led the market while the banking sector also fared reasonably well, especially Commercial Bank. The telecommunication sector, mainly Dialog Axiata, also performed well.

Meanwhile, Cargills Bank is looking to raise Rs 2.5 billion through a rights issue of shares at Rs 8.50 each to support lending activities.

It also will issue 294,200,000 ordinary voting shares at a ratio of 14 new ordinary shares for every 45 existing ordinary shares. The issue is expected to raise Rs 2,500,700,000 in capital, CSE sources said.

Yesterday, the rupee was quoted at Rs 308.95/309/05 to the US dollar in the spot market, weaker from Rs 308.80/90 the previous day, dealers said, while bond yields dropped significantly.

A bond maturing on 15.02.2028 was quoted at 9.05/15 percent, down from 9.15/20 percent.

A bond maturing on 15.09.2029 was quoted at 9.50/52 percent.

A bond maturing on 01.07.2030 was quoted at 9.55/65 percent.

A bond maturing on 15.12.2032 was quoted at 10.20/30 percent, down from 10.25/30 percent.

A bond maturing on 15.06.2035 closed at 10.63/70 percent.

By Hiran H Senewiratne

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HNB tops TAB Global Ranking as “Sri Lanka’s Strongest Bank”

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HNB PLC, the leading private bank in Sri Lanka, has been awarded the title of Strongest Bank in Sri Lanka for 2025 by TAB Global. The recognition was confirmed following the release of the TAB Global World’s 1000 Largest and Strongest Banks Rankings, with the announcement made recently

HNB’s Managing Director / CEO, Damith Pallewatte, stated that the accolade underscores the bank’s unwavering commitment to sustained financial strength and strategic resilience. “This honour shows the resilience and clarity of purpose that guide our institution. Our teams advanced through demanding cycles with discipline and accountability. The recognition confirms the trust placed in us by customers, investors and partners and it reinforces the duty we carry as a leading private bank. We remain fully committed to safeguarding long-term strength while contributing to Sri Lanka’s economic advancement with integrity and resolve.”

HNB achieves a landmark distinction in the 2025 rankings, establishing itself as Sri Lanka’s strongest bank. The assessment highlights HNB’s balance sheet quality, prudent risk discipline and the bank’s consistent ability to maintain stability through varied economic conditions. The ranking places HNB alongside leading global financial institutions acknowledged for sustained strength, institutional reliability and capacity to absorb external shocks.

Foo Boon Ping, President and Managing Editor at TAB Global, stated: “HNB demonstrated strong fundamentals and consistent delivery across multiple stress indicators. The bank’s performance placed it ahead of its domestic peers and aligned it with institutions recognised for structural strength. The ranking reflects measurable outcomes drawn from transparent criteria.”

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