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SLID’s Women Directors’ Forum convenes panel discussion on Empathetic Leadership in a Time of Crisis

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From L to R: Ms. Lakmini Wijesundera-Co Founder, IronOne Technologies/BoardPac, Ms. Kasthuri Chellaraja Wilson- Group CEO, Hemas Holdings PLC, Dilshan Rodrigo-Director/COO, Hatton National Bank PLC, Ms. Hajar Alafifi- Chairperson, Unilever Sri Lanka, Ms. Chamila Bandara-Director/CEO, Mountain Hawk Express (Pvt) Ltd and Ms. Shiromal Cooray-Managing Director, Jetwing Travels (Pvt) Ltd

The Women Directors’ Forum (WDF) of The Sri Lanka Institute of Directors organized a panel discussion titled “Empathetic Leadership in a Time of Crisis” on 19 November 2021 at the Cinnamon Grand Colombo to discuss and share insights with its members on the virtues of and the need for empathy in leading organizations in times of crises such as the current pandemic. The keynote was delivered by Ms. Hajar Alafifi-Chairperson, Unilever Sri Lanka. Moderated by Dilshan Rodrigo-Director/COO, Hatton National Bank PLC, the panel consisted of Ms. Shiromal Cooray-Managing Director, Jetwing Travels (Pvt) Ltd, Ms. Kasthuri Chellaraja Wilson-Group CEO, Hemas Holdings PLC, Ms. Lakmini Wijesundera-Co Founder, IronOne Technologies/BoardPac and Ms. Chamila Bandara-Director/CEO, Mountain Hawk Express (Pvt) Ltd as well as Ms. Alafifi.

“Empathy goes beyond compassion. Leaders were super-heroes, commanding and controlling with top-down leadership styles until maybe 10 years ago. With the advent of Covid, leaders realized that they now had to pull a different muscle to lead the team and drive business performance. They needed to make their people feel safe and cared for. This required them to exude a completely different leadership style. They had to become human leaders. Empathetic leadership is about doing hard things in a human way. It is not about becoming fluffy or being kind for the sake of being kind. It is about driving performance whilst being human” said Ms. Hajar Alafifi in her keynote address and explained that empathy builds productivity contrary to the belief that empathy is counter productive to business results and performance. She also emphasized that an empathetic leader drives business results by supporting and challenging the team at the same time.

Dilshan Rodrigo citing research conducted said that while 80% of leaders consider themselves empathetic leaders, the staff ratings of these leaders indicate that only 20% of them are actually seen to be empathetic leaders. He also said that during the difficult period due to Covid, he has seen companies operating in good industries not doing well and companies operating in difficult industries doing well due to good leadership, emphasizing that ultimately it is leadership that matters in achieving business performance.

Responding to a question from the moderator on empathetic leadership and how it manifests itself for each of the panelists, Ms. Lakmini Wijesundera said that as a growing company the expectation from the leadership is different to the well-established, well-structured companies. “In our situation, communication with the staff is very important with understanding and empathy towards the team.”

Ms. Kasthuri Chellaraja Wilson sharing her thoughts said that there is a fine line between understanding and sympathy, and that there are things that leaders can understand, acknowledge, and accommodate. Listening and having deeper conversations with the team had helped her to understand her individual team members better.

Ms. Shiromal Cooray emphasized that empathy needs to come from leaders and that it is their duty to instill an empathetic culture in the company. She said that merely having an empathetic leader may not be sufficient and that empathy must be cascaded down the company’s hierarchical lines through many interventions.

Ms. Chamila Bandara mentioned that empathy is a core value in her company and one of 10 leadership attributes. She said that when Covid came about, their leadership team was really put to the test as theirs was an essential service which put the staff at risk given that they had to make deliveries even during the pandemic. She emphasized that empathetic leadership is not only thinking of your employees and putting them first but also about making intelligent and commercially viable decisions. “During a crisis, one needs to be confident of one’s ability as a leader” she added.



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Major investment push in Sri Lanka’s solar economy

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Ashish Khanna

Sri Lanka’s renewable energy sector is poised for a significant investment surge as the International Solar Alliance (ISA) moves to operationalise a comprehensive Country Partnership Strategy (CPS), positioning the island as a key emerging hub for solar deployment and green financing in South Asia.

A high-level ISA delegation led by Director General Ashish Khanna is currently in Colombo (April 6–9), engaging with policymakers, multilateral lenders, and private sector stakeholders to fast-track a pipeline of solar projects exceeding 4 gigawatts (GW) under the Renewable Energy Project Development Plan (2025–2030).

From Policy to Projects: Unlocking Capital Flows

At the heart of the mission is a decisive shift from policy frameworks to bankable project execution. The CPS outlines a multi-year roadmap aimed at mobilising private capital, strengthening regulatory systems, and accelerating project approvals—long seen as a bottleneck in Sri Lanka’s energy sector.

Energy Minister Eng. Kumara Jayakody emphasised that the strategy provides “clarity across the solar value chain,” particularly in investment mobilisation and regulatory alignment. For investors, this signals reduced risk and improved predictability—two critical factors for scaling infrastructure financing.

Industry analysts note that Sri Lanka’s solar ambitions could unlock billions of dollars in investments over the next decade, especially as global funds pivot toward climate-aligned assets in emerging markets.

A key commercial opportunity emerging from the ISA mission is the focus on floating solar projects and battery energy storage systems (BESS). These segments are expected to attract both foreign direct investment (FDI) and technology partnerships.

Floating solar, in particular, offers Sri Lanka a competitive advantage due to its extensive reservoir network. Coupled with battery storage integration, it enhances grid stability—an essential requirement as renewable penetration increases.

The mission includes a dedicated Floating Solar Workshop aimed at accelerating project readiness, indicating near-term opportunities for engineering firms, developers, and financiers.

University-Industry Linkages to Drive Green Jobs

A landmark Memorandum of Understanding (MoU) to establish a Solar Technology Application Resource Centre (STAR-C) at the University of Moratuwa is expected to strengthen local technical capacity and innovation.

Beyond academia, the initiative is designed to support testing, certification, and workforce development—critical for creating a domestic solar ecosystem. This move aligns with broader efforts to localise value chains and reduce dependence on imported expertise.

Khanna highlighted that the STAR-C would play a pivotal role in job creation and skills development, reinforcing the economic multiplier effect of renewable energy investments.

Sri Lanka’s push toward solar is also driven by macroeconomic imperatives. With global fossil fuel prices remaining volatile, the country’s heavy reliance on imports has strained public finances.

Solar energy, which has already surpassed 1 GW in installed capacity, is expected to contribute nearly 75% of emissions reductions under Sri Lanka’s Nationally Determined Contributions (NDC 3.0) for 2026–2035.

More importantly, it offers a pathway to reduce foreign exchange outflows and enhance energy security—key priorities as the country navigates post-crisis economic recovery.

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DevPro Guarantee Limited (DevPro) and Affno Virtual Market (Pvt) Limited (AVM) recently entered into a partnership to launch a cloud-based Software-as-a-Service (SaaS) digital marketplace platform “Green Tape Agri Exchange’ to uplift smallholder farmers/ producers in the spice value chain by connecting them with end buyers.

Smallholder farmers are the backbone of Sri Lanka’s agriculture sector, managing nearly 80% of the nation’s farmland and producing about 80% of nation’s food production. They are essential to food security, rural employment, and economic stability. However, poverty among smallholder farmers is a persistent rural crisis. Recent studies have highlighted the depth of this issue with approximately 82% of the country’s poor being concentrated in rural areas where agriculture remains the primary livelihood.

Due to inefficient marketing systems – poor market access, inadequate storage facilities and a lack of information on market prices – smallholder farmers often receive less than the optimal market prices which considerably limit their ability to expand operations, improve productivity and achieve scale.

Speaking on the partnership, DevPro’s Executive Director Chamindry Saparamadu said ‘as an organization committed to building a sustainable agriculture sector, we are pleased to collaborate with AVM to explore means to address market barriers through digital innovation. Our ultimate objective is to empower smallholder farmers and strengthen the local economy by creating a transparent and sustainable supply chain’. The CEO/ Managing Director of AVM Suren Kannangara said ‘we are excited to partner with DevPro to digitally transform the agricultural value chain. Green Tape Agri Exchange represents a scalable, data-driven model to digitize fragmented markets, improving price discovery, reducing intermediaries, and creating predictable, quality-driven market access for both farmers and buyers.

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Nestlé brands NESCAFÉ and MAGGI triumph at SLIM-KANTAR People’s Awards 2026 for fifth consecutive year

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Nestlé’s household favourites continued their winning streak at the SLIMKANTAR People’s Awards 2026, taking home two awards this year. NESCAFÉ was voted People’s Hot Beverage Brand of the Year while MAGGI emerged as the joint-winner for People’s Snack Brand of the Year respectively for the fifth consecutive year. Organized by the Sri Lanka Institute of Marketing (SLIM), the SLIM-KANTAR People’s Awards is widely considered as one of the most prestigious awards ceremonies in the country, rewarding brands and personalities that are closest to the hearts of Sri Lankans.

Loved by Sri Lankans for its distinct aroma and rich taste, NESCAFÉ is made with the goodness of 100% pure coffee beans to create great coffee experiences that make life better. Made using Sri Lankan spices and the finest ingredients, the tasty goodness of MAGGI noodles has been a household favourite by Sri Lankans for over 40 years.

Sharing his thoughts, Bernie Stefan, Chairman and Managing Director of Nestlé Lanka said “The People’s Awards hold special meaning for us as they are shaped entirely by consumer choice. Being recognised for the fifth consecutive year for NESCAFÉ as Hot Beverage Brand of the Year and MAGGI as Snack Brand of the Year reflects the enduring trust Sri Lankan consumers place in our brands – trust that has been built over generations during our 120‑year journey in Sri Lanka. This recognition belongs to our teams, whose commitment to quality and understanding local tastes continues to earn the confidence of consumers. We are grateful for this continued support and remain focused on serving Sri Lankan households with tasty and nutritious products”.

Guided by its purpose of ‘unlocking the power of food to enhance quality of life for everyone, today and for generations to come’, Nestlé Lanka has been enriching Sri Lankan lives for 120 years, nourishing generations with tasty, and nutritious products across the country. The company remains committed to supporting healthier families, empowered communities, and a greener planet. Nestlé Lanka manufactures over 90% of its products locally at its state‑of‑the‑art factory in Kurunegala, upholding the highest standards of safety and quality.

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