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Sheraton Colombo Hotel welcomes guests to a new era of hospitality

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Rahul Maini GM Sheraton Colombo Hotel

The stunning new Sheraton Colombo Hotel, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands opened its doors recently. Strategically situated in the central hub of Colombo’s business and shopping district, the new 320-room hotel boasts the brand’s signature warm hospitality amidst a beautifully designed property. With over two decades as an experienced hospitality professional with a passion for operational excellence and guest engagement, Sheraton Colombo Hotel General Manager Rahul Maini shares insights into the hotel’s signature experiences and commitment to providing superior hospitality.

Q: What inspired Colombo as the location of the new Sheraton Hotel, and how does it contribute to the overall guest experience?

Marriott International as a brand is growing globally, increasing its presence across various countries and continents. The company has also been expanding its footprint specifically within Sri Lanka, having witnessed strong growth and positive response for existing hotels in the country. For instance, Weligama Bay Marriott Resort & Spa was the first property launched here, followed by Sheraton Kosgoda Resort & Spa, Courtyard by Marriott Colombo, and now the new Sheraton Colombo Hotel – representing Marriott’s fourth hotel in total and second Sheraton-branded property.

The rationale behind opening an additional Sheraton hotel in Colombo is timing, as we believe current conditions make it an optimal opportunity to cater to rising tourists and business travellers by providing world-class accommodation and meetings infrastructure. Sri Lanka has been recording month-on-month increases in tourist arrivals since 2023, a momentum expected to continue in 2024. Moreover, the government’s tourism promotion initiatives across source markets such as India, China and Europe will further boost demand. Marriott International has been steadily increasing its competitive presence and offerings in Sri Lanka during this period via compelling brands including Sheraton that exemplify world-class service.

Q: Can you elaborate on the world-renowned Sheraton experience and any signature services that guests can look forward to at Sheraton Colombo Hotel?

The Sheraton experience draws inspiration from the public square and is built upon the brand’s passion point, which centres around Sheraton’s design and guest experience strategies. These elements are seamlessly integrated to create an environment that works in harmony, strengthening the brand’s vision of being the world’s gathering place.

When we speak about Sheraton, it is about a place that welcomes the world. There are numerous features to explore, one of which is the Community Table. This table is designed with the idea of making Sheraton a world’s gathering place, where people come together to celebrate special occasions, build connections, and engage in meaningful interactions.

In addition to the Community Table, we have a range of activities that we are planning to include in our services. These activities aim to enhance the overall guest experience. For instance, we will have special community days where locally inspired artists will be invited to showcase their talents, welcoming both hotel guests and neighbours from the community to enjoy these unique experiences.

We aim to provide a distinctive array of local experiences to our guests, going beyond our dining area catering to a wide range of regional, Asian and international cuisines. A special section dedicated to showcasing the rich and diverse flavours of Sri Lankan cuisine, will enable guests to immerse themselves in local culinary delights.

Q: How does the hotel cater to the needs of business travellers, and what facilities are available for corporate events or conferences?

Our Marriott Bonvoy loyalty program is today regarded as the world’s largest travel program. Our services are also designed to cater to the needs of our corporate clientele.

A noteworthy offering for our busy corporate guests is the recently launched Mobile Key. Designed for individuals engrossed in meetings and seeking minimal time at the reception desk, the service supports mobile check-ins. Rooms are pre-blocked and pre-booked based on the arrival date, enabling guests to use their mobile devices to directly access their rooms, bypassing the traditional reception counter.

For our Marriott Bonvoy members, the Sheraton Club Lounge on the 21st floor provides an exclusive space ideal for meetings with clients or business partners. The secluded environment offers special boardrooms and kiosks, ensuring a private setting.



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Business

NTB emerges stronger with clean books and capital muscle, signalling upside potential

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Nations Trust Bank PLC (NTB) is emerging as a well-capitalised bank with cleaner books and a resilient earnings profile, positioning itself for a stronger growth phase in the coming years, according to First Capital Research.At a time when investor confidence in frontier markets is often dictated by balance sheet strength and earnings visibility, NTB appears to be ticking both boxes, according to the research firm’s earnings update of the bank.

The bank closed 2025 with a net profit of LKR 19.3 billion, reflecting a steady recovery trajectory despite residual macroeconomic pressures. More importantly, beneath the headline numbers lies a more compelling story: NTB’s core earnings engine is gaining strength. The distortion caused by one-off impairment reversals in previous periods has now faded, allowing a clearer view of the bank’s underlying performance. On this basis, recurring earnings have expanded sharply, pointing to a structurally improved operating model.

First Capital notes that NTB’s financial position remains robust, underpinned by capital ratios comfortably above regulatory thresholds. With a total capital ratio exceeding 20% and liquidity coverage ratios well above minimum requirements, the bank has built significant buffers to withstand external shocks. This strength is particularly relevant in a post-crisis environment where financial institutions are expected to prioritise resilience over aggressive expansion.

Equally noteworthy is the improvement in asset quality. NTB’s Stage 3 loan ratio has declined to below 1%, reflecting a healthier loan book and prudent risk management practices. This marks a significant turnaround from the stress levels seen during the height of the economic crisis, and suggests that the bank has successfully navigated the most challenging phase of credit deterioration.

While loan growth surged in 2025 as economic activity rebounded, a moderation is expected over the next two years. However, this slowdown should not be interpreted negatively. Instead, it signals a return to more sustainable credit expansion aligned with macroeconomic realities. NTB is still projected to outperform system-wide credit growth, supported in part by strategic initiatives such as the anticipated acquisition of the retail banking operations of HSBC in Sri Lanka.

This acquisition, expected to be completed in 2026, could prove to be a pivotal development. It is likely to strengthen NTB’s position in the premium retail segment while significantly boosting fee and commission-based income streams. In an environment where net interest margins are under pressure due to rising funding costs, diversification into non-interest income becomes increasingly critical.

Indeed, margin compression remains one of the key challenges facing the banking sector. NTB has not been immune, with higher deposit costs, particularly from fixed deposits, outpacing growth in interest income. Yet, the bank’s ability to maintain profitability despite these pressures underscores the resilience of its business model.

Looking ahead, First Capital forecasts NTB’s net profit to rise to LKR 23.9 billion in 2026 and LKR 27.2 billion in 2027. While these projections reflect a more measured macroeconomic outlook, they also point to steady and sustainable earnings growth.

From an investor’s standpoint, the valuation story adds another layer of appeal. NTB continues to trade at relatively low multiples despite delivering returns on equity exceeding 20%. This disconnect between market valuation and underlying performance suggests potential for a re-rating as confidence in the banking sector strengthens.

Hence, NTB’s evolution mirrors the broader recovery of Sri Lanka’s financial system—but with a notable edge. Its strong capital base, improving asset quality, and growing earnings visibility position it as one of the more compelling banking counters in the market today.

By Sanath Nanayakkare

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International cast of La Bamba arrives in Colombo

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City of Dreams Sri Lanka and John Keells Foundation present a West End Musical, Opening on Friday.

Five members of the international cast of La Bamba! The Song of Veracruz arrived last week at Bandaranaike International Airport in Katunayake, ahead of the highly anticipated West End–licensed production in Colombo.

The visiting performers, Madalena Alberto, Eduardo Enríkez, Joseph Hewlett, Mychele LeBrun, and Charlotte Dos Santos Chabi, are marking their first visit to Sri Lanka and will celebrate the Sri Lankan New Year during their stay.

Following their arrival, the international artists will begin intensive rehearsals alongside the Sri Lankan cast, bringing together a dynamic blend of global and local talent. The collaborative process is expected to add depth and vibrancy to the West End–licensed musical, known for its rich storytelling, Latin rhythms, and high-energy choreography.

The production, directed and produced by London-based theatre producer Paul Morrissey, is a West End–licensed musical that brings together world-class performers, 7 live musicians, and a technical and creative crew of over 40 members. The musical has enjoyed successful runs internationally, delighting audiences across the UK, Europe, and North America with its vibrant blend of music and performances.

La Bamba! The Song of Veracruz is presented by City of Dreams Sri Lanka and John Keells Foundation. Audiences can experience this spectacular production from 24th to 27th April at The Forum, City of Dreams Sri Lanka.

Tickets are available via www.cinnamonboxoffice.com and the hotline +94 71 711 8111, with a 15% early-bird discount for Nations Trust Bank American Express and Mastercard Credit Card holders.

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Petroleum Dealers Association says commission cuts may disrupt dealer network

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The Petroleum Dealers’ Association has urgently appealed to President Anura Kumara Dissanayake regarding a revised commission structure introduced by the Ceylon Petroleum Corporation (CPC) via Circular No. 1109 on 25 February 2025, effective 1 March 2025. The new system replaces the traditional percentage-based model with a tiered, capped rate per litre.

The Association warns that the reduced income fails to cover staff salaries, loan repayments, and operational costs—threatening the viability of 98% of individually or family-run dealers. Many cooperative-run stations may close, impacting employment and fuel supply networks. The change was made without prior consultation.

A broader structural imbalance exists: CPC operates under a cost-recovery model, retaining margin flexibility, while dealers absorb all costs within fixed earnings. By contrast, private fuel companies in Sri Lanka still pay dealers ~3% of sales, offering more sustainable income. Additionally, dealers must remit VAT on centrally-set fuel prices and purchase stock on a cash basis, increasing working capital needs without corresponding income growth.

The Association requests an expert committee, including their representatives, to develop a fair, sustainable solution. Without policy reform, financial pressure may disrupt the dealer network and national fuel availability.

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