Business
Seylan Bank Upgrades Online Transaction Security for All Cards

Becomes one of the first banks to obtain EMV Three Domain Secure (3DS) protocol 2.0
Seylan Bank, the Bank with a Heart, announced the enhancement of its online transaction security protocol to EMV 3DS 2.0 for both Issuing and Acquiring stages, becoming one of the first banks in Sri Lanka to do so. This upgrade will ensure superior fraud prevention ability and a seamless customer check-out experience for Seylan customers on their Master and Visa card-based transactions.
At present, transactions increasingly take place through digital touchpoints, ranging from computers, smartphones, tabs and various Internet-of-things (IoT) devices such as Alexa and Google Home. While this transition makes payment activities faster and more convenient, opening up more opportunities for engagement, it also requires intense security processes for fraud detection, authentication and authorization of transactions.
With client security at the forefront of its core deliverables, Seylan Bank continuously ensures that processes and protocols are updated to best suit the evolving transaction behaviour of customers. As such, the Bank had already enabled all its Cards with the Three Domain Secure (3DS) protocol previously. This authenticates Cardholders when they perform card-not-present (CNP) transactions such as online payments on e-commerce websites using Credit and Debit cards. The upgrade to 3DS 2.0 will further secure the customers in their card transactions ensuring better customer experience resulting in fewer false declines and reduced stepped-up authentication.
Commenting on the latest upgrade, Ruchith Liyanage – Head of Cards of Seylan Bank stated, “We take pride in being one of the first leading banks to upgrade to 3DS 2.0, which validates our commitment to ensure customer safety, while providing convenient banking services. The biggest challenge banks face at present is to offer the right mix of technology and security that can detect fraudulent activity and minimize false declines. The combination of enhanced data exchange and risk-based authentication will reduce CNP fraud as well as make Seylan Cards a card that is easier to transact with. As a result, our customers will have to face no hesitation in using the card in any payment touchpoint.”
The new and improved version of 3DS adds several upgrades to the existing version. The secured data sharing between the bank and merchants helps to make better informed authentication and authorization decisions, which will increase authorization rates and reduce CNP fraud. The new version also expands the safety network to the mobile app and IoT devices. The mobile friendly protocol is an important feature as mobile commerce continues to grow rapidly. In addition, EMV 3DS requires more secure and user-friendly authenticators such as one-time passwords (OTPs) and can also utilise biometrics, instead of static passwords that are security threats. It also complies with the multifactor authentication for CNP transactions that is increasingly required in a number of countries across the globe, making Seylan Cards compliant in several regions in the world.
Seylan Bank, the Bank with a Heart, operates with a vision to offer the ultimate banking experience to its valued customers through cutting-edge technology, innovative products, and best-in-class services. The Bank has a growing clientele of SMEs, Retail and Corporate Customers, and has over 540 access points across the country. Seylan Bank has been endorsed as a financially stable organization with performance excellence across the board by Fitch Ratings, with the bank’s national long-term rating revised to ‘A’(lka).
Business
BOC secures ‘SLIM Kantar People’s Banking Services Brand of the Year 2025’

Reinforcing its position as a leader in Sri Lanka’s banking sector, Bank of Ceylon (BOC) has been once again named the ‘SLIM Kantar People’s Banking Services Brand of the Year’ at the SLIM Kantar People’s Awards 2025. This recognition, based on consumer preferences, highlights the bank’s role in Sri Lanka’s financial sector and its strong relationship with customers.
The SLIM Kantar People’s Awards, one of the most anticipated corporate events in Sri Lanka, is an accolade that directly reflects the voice of the people. Organised by the Sri Lanka Institute of Marketing (SLIM) and backed by an independent survey conducted by Kantar, the awards recognise brands and personalities that have established strong connections with Sri Lankan consumers. BOC’s repeated success in securing this award shows its continued trust and significance in the lives of millions.
As a financial institution that has played a key role in the country’s economic stability and growth , BOC continues to focus on digital banking, good governance, financial inclusion, and sustainability. Its efforts to improve financial literacy, promote savings and entrepreneurship, and support the SME sector have strengthened its position as a trusted financial partner.
Commenting on the achievement, the Chief Marketing Officer of Bank of Ceylon Sameera D Liyanage stated, “Winning the ˜People’s Banking Services Brand of the Year at the SLIM Kantar People’s Awards once again is a testament to the unwavering trust our customers place in Bank of Ceylon. This recognition reinforces our commitment to delivering innovative, accessible, and customer-centric banking solutions that empower individuals, businesses, and communities across Sri Lanka. As we continue this journey of excellence, we remain dedicated to shaping the future of banking with trust, resilience, and service at our core”
The bank attributes this latest recognition to the support of its customers and stakeholders. Expressing gratitude, BOC reaffirmed its vow to deliver banking solutions while maintaining a customer-focused approach. As it continues to adapt to technological advancements and market changes, BOC is focused on economic stability and financial well-being for all Sri Lankans.
For over 85 years, Bank of Ceylon has been a cornerstone of Sri Lanka’s financial landscape, connecting individuals and businesses to global opportunities. BOC’s extensive network with over 2,300 touch points spread across the nation, ensures that bank’s customers have convenient access to a wide range of financial services. Moreover BOC was ranked as the only Sri Lankan Bank among the Top 1000 World Banks 2024 and the Banker of the Year 2021,2023 and 2024 by The Banker Magazine UK, The Number 1 Banking Brand in Sri Lanka by Brand Finance Lanka. Internationally, Bank of Ceylon has established a strong presence in key locations such as a Subsidiary in London, UK; branches in Male and Hulhumalé in the Maldives; Chennai, India; and the Seychelles.(BOC)
Business
Sysco LABS concludes first edition of ‘Mentor Mash’ mentorship program

Sysco LABS recently concluded the first edition of ‘Mentor Mash’, an internal mentorship initiative designed to foster learning and professional development among colleagues. Over the course of six months, 26 mentor-mentee pairs engaged in structured mentorship, focusing on knowledge-sharing, career guidance and professional growth.
Speaking on the initiative, Rehan Anthonis, Senior Director – People Operations said: “At Sysco LABS, we recognize that the foundation of a strong workforce lies in continuous learning and development. The ‘Mentor Mash’ program was designed to provide colleagues with structured opportunities to gain insights, refine their skills and receive guidance from experienced professionals within the company. By fostering an environment where knowledge-sharing is prioritized, we are equipping our teams to drive innovation and excel as technology leaders.”
Sysco LABS remains committed to creating opportunities for internal learning, mentorship, and professional development, ensuring that colleagues are well-equipped to contribute meaningfully to company growth.
Business
Aitken Spence Institute of Hotel Management strengthens hospitality workforce with latest graduates

Aitken Spence Institute of Hotel Management, a key initiative of Aitken Spence Hotels’ Learning and Development arm, held its latest graduation ceremony at Heritance Ahungalla, marking another milestone in its mission to develop skilled professionals for the hospitality industry. Established in 2007 as part of the company’s strategic Corporate Social Responsibility (CSR) initiative, the institute operates with the support of the TUI Care Foundation, ensuring students receive world-class training and career opportunities.
With Hotel Schools in Ahungalla and Dambulla, the institute offers training in Food & Beverage, Housekeeping, and Professional Cookery through a five-month program that integrates classroom learning with practical industry experience. Since its inception, over 800 students have graduated, many securing employment within Aitken Spence Hotels or furthering their studies.
The 2025 graduating class comprised 90 students, with those from Ahungalla specialising in Food & Beverage and Housekeeping, while Kandalama graduates focused on Food & Beverage and Professional Cookery. The event was attended by graduates, their families, and senior representatives from Aitken Spence Hotels, including Susith Jayawickrama, Joint Managing Director of Aitken Spence Hotel Managements (Pvt) Ltd, Suresh Muttiah, Group Chief Human Resources Officer, and Maheesha Ratnayaka, COO of the Sri Lanka Hotel Sector.
Speaking at the event, Susith Jayawickrama emphasised the programme’s role in shaping the industry’s future workforce. “By equipping young professionals with the necessary skills and real-world exposure, we are not only enhancing their career prospects but also strengthening Sri Lanka’s hospitality sector,” he stated.
A notable highlight of the ceremony was the presence of Ms. Dagmar Wöhrl, Member of the Board of Trustees at the TUI Care Foundation, an organisation that has played a pivotal role in supporting the initiative. With assistance from the TUI Academy in collaboration with the Sustainable Hospitality Alliance, students receive comprehensive support, including accommodation, meals, uniforms, and a stipend during their training. The TUI Care Foundation is an independent charitable organization founded by TUI, one of the world’s leading tourism businesses and is dedicated to harnessing the positive impact of tourism to protect the natural environment and empower communities in travel destinations
More than 75% of graduates are expected to transition into roles within Aitken Spence Hotels, reinforcing the institute’s commitment to bridging the skills gap in the hospitality industry. This year’s ceremony once again highlighted the institute’s dedication to providing structured career pathways for aspiring hospitality professionals in Sri Lanka.
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