News
New Abans customer centre
Abans has unveiled a new and improved service hub at flagship Service Centre, Wellawatta with real-time Google My Business assistance as a part of its ongoing interactive online expansion.A press release said: The leader in consumer electronics has revamped its service hub at their flagship service centre in Wellawatte, incorporating the latest in modern technology.
The ‘Quick Service’ option, wherein adept technicians attend to repairs over the counter, has been introduced with the hopes of reducing customers’ fuel costs and providing a quick and efficient aftersales service. Consumers can enjoy a cup of coffee, read a magazine or watch TV at the new customer service centre, while their appliances are serviced on the spot by a proficient technician. The Quick Service delivers high-quality aftersales services in the shortest possible time, using only genuine spare parts.
A dedicated spare parts counter, from which customers can buy genuine spare parts, is also in the pipeline. Abans is the trusted service partner for many of the world’s leading brands including LG, Haier, Philips, Mitsubishi, Hoover, Electrolux, Panasonic, JVC, Harman Kardon, Midea, Elba and many more. It is the sole agent for LG spare parts and spare parts of other reputed brands are available at exclusive prices for attractive discounts.
Abans Service Centre’s revamped online platform is based on extensive research and careful study of customer behaviour, preferences and overall experience. The traditional method of reporting an issue involves the customer having to call in.
However, the newly introduced online platform allows customers to request services, make secure payments and receive multilingual chat support online. The new work model is highly time efficient, without compromising on quality. Customers can still request guidance and feedback the old-fashioned way, over the phone via their dedicated hotline 011 5555 888.
Abans Service is dedicated to setting a new benchmark in the service industry by building its reputation through uncompromising quality and superior customer care. The Abans Service team strives towards an efficient and effective service, constantly adding new services, improving existing services and keeping technicians up to date on technological advancements with continuous training, in order to guarantee customer satisfaction.
Call 011 5555 888 to inquire about services or visit service locations in Wellawatte, Dambulla, Galle, Matara, Kandy, Anuradhapura, Gampaha, Ratnapura, Batticaloa, Ampara, Vavuniya, Jaffna, Puttalam, Negombo, Hambantota and Badulla to experience unparalleled service.
News
Cabinet nod to increase the number of new automated passenger clearance gates at the Bandaranayake International Airport to 12
Approval of the Cabinet of Ministers was granted at their meeting held on 19.05.2025 to purchase four (04) automated passenger clearance gates for Bandaranayake International Airport.
In addition, it is expected to extend the automated passenger clearance gates facility so far given only to the Sri Lankans
parallel to the e – passport issuance system to be introduced in the year 2027 also to the foreigners who travel to and from this country.
Furthermore, considering also the number of air passengers rapidly increasing with the fast – forwarding business and tourism field, the appropriateness to increase the total automated passenger clearance gates up to twelve (12) in number has been recognized.
Accordingly, the Cabinet of Ministers, approved the resolution furnished by the Minister of Public Security and Parliamentary Affairs to initiate the procurement and installation of 12
automated passenger clearance gates altogether with the already approved four (04) and another eight (08) automated passenger clearance gates adhering to the formal procurement procedure
Based on the observations submitted by the Task Force on Prevention of Money Laundering and Financing for Terrorism, approval of the Cabinet of Ministers was granted at their meeting held on 18.12.2024 to amend the Trust Ordinance No. 9 of 1917 including amendments proposed by the Financial
Intelligence Unit of the Central Bank of Sri Lanka.
Accordingly, clearance of the Attorney General has been granted for the Trust (Amendment) Draft Bill formulated by the Legal Draftsman.
Therefore, the Cabinet of Ministers approved the resolution furnished by the Minister of Justice and National Integration
to publish the said draft bill in the government gazette notification and thereby, submit the same to the Parliament for its concurrence.
Action was taken to provide a fuel relief for the fuel consumers during the months of April, May and June of 2026 to redress by minimizing the impact caused to the day today life of the citizens of this country as well as the entire economy due to the price hike of petroleum fuel in the global market resulting from the war situation in the Middle East.
Government mediation is essential for minimizing the impact on the day to today life of citizens in this country due to that war situation not being ended further. Therefore, it has been planned to redress on the sale price for Auto Diesel and Industrial Diesel for a period of 03 months by the Government to provide relief to the public as well as to maintain the prices at a bearable level to the consumers without escalating the fuel prices in this country compared to the escalation of fuel prices
in the international market.
Therefore, the Cabinet of Ministers granted approval for the resolution furnished by the President in his capacity as the Minister of Finance, Planning and Economic Development to
allocate provisions subject to the monthly limitations respectively as rupees 15 billion for the month of October, rupees 13.5 billion for the month of November and rupees 12.15 billion for the month of December to provide the said relief
Cabinet nod to increase the number of new automated passenger clearance gates at the Bandaranayake International Airport to 12
Draft Bill for amending the Trust Ordinance
Implementing further relief programme to Public sffected by the Middle East conflict situation
Establishment of a Spectrum Management and Monitoring System and a Quality of Service and Quality of Experience System for the Telecommunications Regulatory Commission of Sri Lanka
Appointment of a Committee for the Restitution of Sri Lankan Cultural Heritage Held Abroad
Ten-Year National Action Plan on the Social Protection Sector (2026–2035)
‘Dates have the highest sugar content to fight Coronavirus’
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