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My Life-Changing Training in Japan

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LESSONS FROM MY CAREER: SYNTHESISING MANAGEMENT THEORY WITH PRACTICE – PART 8

It was a selection by chance. I had barely completed my first year at the Ceylon Tyre Corporation when an opportunity arose to follow a three-month course in Japan. This course was for Industrial Engineers in Manufacturing organisations. As the Industrial Engineer at the Tyre Corporation it suited me well. I applied with much hope. But only to be informed that three years of service at the corporation is required to be entitled to a fellowship.

This was an internal rule at the corporation. My assistant applied and was selected, but some procedural delays prevented him from being selected for the final stage. The following year, he applied again, but something went wrong and he missed out again. I applied the following year because I had now completed three years. I was selected, and I ensured that there would be no slip-ups until the last step.

There seems to be some merit in the saying, “Your time must come.” It came for me, although I felt so sorry for my assistant, who missed it twice. The course was on “Industrial and Systems Engineering”. I was very glad to find that the other participant from Sri Lanka, was known to me at State Engineering Corporation. The course was organised by the Asian Productivity Organisation (APO) and implemented by the Association for Overseas Technical Scholarship (AOTS).

The APO was formed in 1961 as an intergovernmental organisation of Asian countries after it was noted that Asia’s productivity was very low compared to the West. Defining its role as a disseminator of productivity concepts and tools to play a catch-up game, the APO is very active and has been playing its role effectively.

Precise pre-departure preparation

The pre-departure documents were unbelievably precise. I had never come across such precision. This was a lesson even before departure. The documents included details such as what we must do just after baggage clearance on arrival at Narita airport. It included unique baggage tags, too. There was a map of the airport, a map of how we could find the limousine bus counter, and details of how much it would cost and how long the bus journey would take to the City Air Terminal (CAT) in downtown Tokyo.

Once we got to the CAT, we had to open another map which showed precisely where to find the taxi stand. Finally, there was another small slip we needed to give the taxi driver after getting into the taxi. It was all in Japanese, indicating our final destination, “Ajia Kaikan”, the Asia Centre Hotel. No words were needed. There were instructions about how to cash money at the airport and even suggesting the amount to be cashed. You can imagine how smooth the arrival was.

At check-in at the hotel, there was another packet including some preliminary instructions about the course, the weather forecast for the week, and a map showing the important places in the vicinity, such as restaurants, supermarkets, small grocery shops, coin laundries, post office, etc. All this made me resolve to do everything in the future with a similar high level of precision and demanded all my future subordinates to do the same.

Having arrived past midnight on a Saturday, my Sri Lankan colleague and I thought we would have a nap in the afternoon and then go for a walk in the vicinity. We were in deep slumber when the bed suddenly shook, and I felt dizzy. I jumped out and called my colleague, who had experienced a similar shaking. When we looked out of the window, everything seemed normal.

We went back to sleep and, going for a walk later, we found some pieces of ceiling plaster had come out, but everything looked normal. The streets were perfectly normal, and there were no signs of panic. Since Japan was famous for earthquakes, we just brushed it aside as probably a daily occurrence!

Responding to the earthquake

The next morning, we went to the lobby earlier than expected. That was to be the rendezvous for the APO officials to meet us. Reading the papers, we were shocked to find pictures of broken bridges, twisted highways, and major disruptions. There had, in fact, been an earthquake, but fortunately, it was far away from Tokyo.

The APO officials arrived and informed us that many resource persons arriving for the opening ceremony would not make it in time because of the disruptions, but they would use alternative routes and be present by afternoon. Therefore, the opening ceremony was rescheduled for the afternoon, and we began our lectures on the dot at 0900 am that day.

It was like giving us our first lesson: punctuality will be maintained whatever the disruption is. In contrast, I was involved in organising a seminar by Japanese experts at the Trans Asia Hotel in Colombo (now Cinnamon Lakeside), and even half an hour after the start time, only half the participants had arrived. The Japanese were uneasy and asked me what the delay was. I had to sheepishly say that it was raining outside, hence the delay in the arrival of participants.

College students volunteering to clean railway station toilets on Sundays

In Japan, even an earthquake was not a reason to delay, but in Sri Lanka, light rain is an excuse for a delay. We must change this habit rather than repeating “Sri Lanka time, no?” I have done my part: five minutes after the start of a meeting, I would lock the room door. I was always able to start meetings on the dot.

The Asian group

Although our group of about 20 participants were from the APO member countries in Asia, our cultures differed. Those of us from the former British colonies such as India, Sri Lanka, Singapore and Hong Kong were always dressed in office attire, formal in behaviour and manners; the Philippines and the Thai participants were more casual, perhaps due to the American influence. The Indians were more boastful and were show-offs, while the others, even with superior knowledge, were more humble. Studying the behaviours of the participants was itself a good sociological study. Despite these differences, we gelled well and often went out in the evenings and weekends.

The culture shock

The most striking feature of Japan was its widespread cleanliness and the Japanese obsession with it. Any country can be clean, but the difference here is that everyone cleans. Every place, every road, and every toilet was spotless. Their slogan was “Everybody is a janitor”. We, too, were taught the basics in an introductory video on cleanliness. If you use any facility in common areas, you are expected to clean the place so that the next user will find it very clean.

I have watched with amazement how the cleaning staff cleans the common toilets in Japan. It was not just a superficial cleaning; they would squat on the floor near the toilet bowl and carry out a thorough cleaning. In the hotel restaurant, every chair and table legs were cleaned daily to remove the marks made by the shoes. The concept was “bring it back to the original condition”. It was fascinating to watch. Every telephone in our training facility and the hotel rooms smelt of disinfectant. Cleanliness and hygiene were a high priority.

The politeness was terrific. It was a concept of respecting the other person and making him comfortable. This “other person gets priority” concept meant that you would never pour a drink for yourself first; you first pour for the other person. It is an endless list stemming from their culture of “Omotenashi“; selfless service to the other person. I was told that this culture of selflessly serving others and the obsession with cleanliness came from a synthesis of Shintoism and Buddhism. The Shinto influenced Japan long before Buddhism pervaded many areas of the Japanese culture, including their respect for nature and their detestation of waste.

The alien registration

All foreigners are “aliens,” and although I was quite amused by the term, we had no alternative but to register at the Alien Registration Office. I suppose it was to ensure that all long—and medium-stay foreigners were properly documented. It became necessary when we opened bank accounts, too.

The technology shock

Everything in Japan ran on advanced technology. Even the hotel bathrooms were high-tech. You had to figure out how to buy train tickets in an unmanned subway station. There were microcomputers for every two students during the course, and all the lectures, exercises and demonstrations were on these. The two of us from Sri Lanka had never seen such small computers before, let alone known how to use them.

The first exercise was one of three assignments: prepare a programme to rank a given set of marks, improve the execution time of a given programme, and make a beautiful design on the computer. Most students from South Asian countries and India were familiar with these microcomputers, but we were clueless. We decided to design the Singapore Airlines logo by programming line by line. That was all we could do. It worked, and we won competition number three, much to the chagrin of the Indian counterparts who challenged that it was not an original design. The challenge was overruled. Very soon, we were able to use these computers successfully.

A week after the course started, my Sri Lankan colleague and I were comparing Japan and Sri Lanka, wondering how long it would take to catch up with Japan of 1980. Perhaps 25 years, said my colleague. It is 45 years now, and we are nowhere near.

The next episode will continue with lessons in Japan.

by Sunil. G. Wijesinha



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Inescapable need to deal with the past

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by Jehan Perera

The sudden reemergence of two major incidents from the past, that had become peripheral to the concerns of people today, has jolted the national polity and come to its centre stage.  These are the interview by former president Ranil Wickremesinghe with the Al Jazeera television station that elicited the Batalanda issue and now the sanctioning of three former military commanders of the Sri Lankan armed forces and an LTTE commander, who switched sides and joined the government.  The key lesson that these two incidents give is that allegations of mass crimes, whether they arise nationally or internationally, have to be dealt with at some time or the other.  If they are not, they continue to fester beneath the surface until they rise again in a most unexpected way and when they may be more difficult to deal with.

In the case of the Batalanda interrogation site, the sudden reemergence of issues that seemed buried in the past has given rise to conjecture.  The Batalanda issue, which goes back 37 years, was never totally off the radar.  But after the last of the commission reports of the JVP period had been published over two decades ago, this matter was no longer at the forefront of public consciousness.  Most of those in the younger generations who were too young to know what happened at that time, or born afterwards, would scarcely have any idea of what happened at Batalanda.  But once the issue of human rights violations surfaced on Al Jazeera television they have come to occupy centre stage. From the day the former president gave his fateful interview there are commentaries on it both in the mainstream media and on social media.

There seems to be a sustained effort to keep the issue alive.  The issues of Batalanda provide good fodder to politicians who are campaigning for election at the forthcoming Local Government elections on May 6.  It is notable that the publicity on what transpired at Batalanda provides a way in which the outcome of the forthcoming local government elections in the worst affected parts of the country may be swayed.  The problem is that the main contesting political parties are liable to be accused of participation in the JVP insurrection or its suppression or both.  This may account for the widening of the scope of the allegations to include other sites such as Matale.

POLITICAL IMPERATIVES

The emergence at this time of the human rights violations and war crimes that took place during the LTTE war have their own political reasons, though these are external. The pursuit of truth and accountability must be universal and free from political motivations. Justice cannot be applied selectively. While human rights violations and war crimes call for universal standards that are applicable to all including those being committed at this time in Gaza and Ukraine, political imperatives influence what is surfaced.  The sanctioning of the four military commanders by the UK government has been justified by the UK government minister concerned as being the fulfilment of an election pledge that he had made to his constituents.  It is notable that the countries at the forefront of justice for Sri Lanka have large Tamil Diasporas that act as vote banks. It usually takes long time to prosecute human rights violations internationally whether it be in South America or East Timor and diasporas have the staying power and resources to keep going on.

 In its response to the sanctions placed on the military commanders, the government’s position is that such unilateral decisions by foreign government are not helpful and complicate the task of national reconciliation.  It has faced criticism for its restrained response, with some expecting a more forceful rebuttal against the international community. However, the NPP government is not the first to have had to face such problems.  The sanctioning of military commanders and even of former presidents has taken place during the periods of previous governments.   One of the former commanders who has been sanctioned by the UK government at this time was also sanctioned by the US government in 2020.  This was followed by the Canadian government which sanctioned two former presidents in 2023.  Neither of the two governments in power at that time took visibly stronger stands.

In addition, resolutions on Sri Lanka have been a regular occurrence and have been passed over the Sri Lankan government’s opposition since 2012.  Apart from the very first vote that took place in 2009 when the government promised to take necessary action to deal with the human rights violations of the past, and won that vote, the government has lost every succeeding vote with the margins of defeat becoming bigger and bigger.  This process has now culminated in an evidence gathering unit being set up in Geneva to collect evidence of human rights violations in Sri Lanka that is on offer to international governments to use.  This is not a safe situation for Sri Lankan leaders to be in as they can be taken before international courts in foreign countries. It is important for Sri Lanka’s sovereignty and dignity as a country that this trend comes to an end.

COMPREHENSIVE SOLUTION

A peaceful future for Sri Lanka requires a multi-dimensional approach that addresses the root causes of conflict while fostering reconciliation, justice, and inclusive development. So far the government’s response to the international pressures is to indicate that it will strengthen the internal mechanisms already in place like the Office on Missing Persons and in addition to set up a truth and reconciliation commission.   The difficulty that the government will face is to obtain a national consensus behind this truth and reconciliation commission.  Tamil parties and victims’ groups in particular have voiced scepticism about the value of this mechanism. They have seen commissions come and commissions go. Sinhalese nationalist parties are also highly critical of the need for such commissions.  As the Nawaz Commission appointed to identify the recommendations of previous commissions observed, “Our island nation has had a surfeit of commissions. Many witnesses who testified before this commission narrated their disappointment of going before previous commissions and achieving nothing in return.”

Former minister Prof G L Peiris has written a detailed critique of the proposed truth and reconciliation law that the previous government prepared but did not present to parliament.

In his critique, Prof Peiris had drawn from the South African truth and reconciliation commission which is the best known and most thoroughly implemented one in the world.  He points out that the South African commission had a mandate to cover the entire country and not only some parts of it like the Sri Lankan law proposes.  The need for a Sri Lankan truth and reconciliation commission to cover the entire country and not only the north and east is clear in the reemergence of the Batalanda issue.  Serious human rights violations have occurred in all parts of the country, and to those from all ethnic and religious communities, and not only in the north and east.

Dealing with the past can only be successful in the context of a “system change” in which there is mutual agreement about the future.  The longer this is delayed, the more scepticism will grow among victims and the broader public about the government’s commitment to a solution. The important feature of the South African commission was that it was part of a larger political process aimed to build national consensus through a long and strenuous process of consultations.  The ultimate goal of the South African reconciliation process was a comprehensive political settlement that included power-sharing between racial groups and accountability measures that facilitated healing for all sides. If Sri Lanka is to achieve genuine reconciliation, it is necessary to learn from these experiences and take decisive steps to address past injustices in a manner that fosters lasting national unity.  A peaceful Sri Lanka is possible if the government, opposition and people commit to truth, justice and inclusivity.

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Unleashing Minds: From oppression to liberation

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“Private tuition centres, private schools, and institutions offering degree programmes for a fee all play a significant role in deepening the disparities between different social classes.”

By Anushka Kahandagamage

Education should be genuinely ‘free’—not just in the sense of being free from privatisation, but also in a way that empowers students by freeing them from oppressive structures. It should provide them with the knowledge and tools necessary to think critically, question the status quo, and ultimately liberate themselves from oppressive systems.

Education as an oppressive structure

Education should empower students to think critically, challenge oppression, and envision a more just and equal world. However, in its current state, education often operates as a mechanism of oppression rather than liberation. Instead of fostering independent thinking and change, the education system tends to reinforce the existing power dynamics and social hierarchies. It often upholds the status quo by teaching conformity and compliance rather than critical inquiry and transformation. This results in the reproduction of various inequalities, including economic, racial, and social disparities, further entrenching divisions within society. As a result, instead of being a force for personal and societal empowerment, education inadvertently perpetuates the very systems that contribute to injustice and inequality.

Education sustaining the class structure

Due to the widespread privatisation of education, the system continues to reinforce and sustain existing class structures. Private tuition centres, private schools, and institutions offering degree programmes for a fee all play a significant role in deepening the disparities between different social classes. These private entities often cater to the more affluent segments of society, granting them access to superior education and resources. In contrast, students from less privileged backgrounds are left with fewer opportunities and limited access to quality education, exacerbating the divide between the wealthy and the underprivileged. This growing gap in educational access not only limits social mobility but also perpetuates a cycle where the privileged continue to secure better opportunities while the less fortunate struggle to break free from the constraints of their socio-economic status.

Gender Oppression

Education subtly perpetuates gender oppression in society by reinforcing stereotypes, promoting gender insensitivity, and failing to create a gender-sensitive education system. And some of the policymakers do perpetuate this gender insensitive education by misinforming people. In a recent press conference, one of the former members of Parliament, Wimal Weerawansa, accused gender studies of spreading a ‘disease’ among students. In the year 2025, we are still hearing such absurdities discouraging gender studies. It is troubling and perplexing to hear such outdated and regressive views being voiced by public figures, particularly at a time when societies, worldwide, are increasingly embracing diversity and inclusion. These comments not only undermine the importance of gender studies as an academic field but also reinforce harmful stereotypes that marginalise individuals who do not fit into traditional gender roles. As we move forward in an era of greater social progress, such antiquated views only serve to hinder the ongoing work of fostering equality and understanding for all people, regardless of gender identity.

Students, whether in schools or universities, are often immersed in an educational discourse where gender is treated as something external, rather than an essential aspect of their everyday lives. In this framework, gender is framed as a concern primarily for “non-males,” which marginalises the broader societal impact of gender issues. This perspective fails to recognise that gender dynamics affect everyone, regardless of their gender identity, and that understanding and addressing gender inequality is crucial for all individuals in society.

A poignant example of this issue can be seen in the recent troubling case of sexual abuse involving a medical doctor. The public discussion surrounding the incident, particularly the media’s decision to disclose the victim’s confidential statement, is deeply concerning. This lack of respect for privacy and sensitivity highlights the pervasive disregard for gender issues in society.

What makes this situation even more alarming is that such media behaviour is not an isolated incident, but rather reflects a broader pattern in a society where gender sensitivity is often dismissed or ignored. In many circles, advocating for gender equality and sensitivity is stigmatised, and is even seen as a ‘disease’ or a disruptive force to the status quo. This attitude contributes to a culture where harmful gender stereotypes persist, and where important conversations about gender equity are sidelined or distorted. Ultimately, this reflects the deeper societal need for an education system that is more attuned to gender sensitivity, recognising its critical role in shaping the world students will inherit and navigate.

To break free from these gender hierarchies there should be, among other things, a gender sensitive education system, which does not limit gender studies to a semester or a mere subject.

Ragging

The inequality that persists in class and regional power structures (Colombo and non-Colombo division) creeps into universities. While ragging is popularly seen as an act of integrating freshers into the system, its roots lie in the deeply divided class and ethno-religious divisions within society.

In certain faculties, senior students may ask junior female students to wear certain fabrics typically worn at home (cheetta dresses) and braid their hair into two plaits, while male students are required to wear white, long-sleeved shirts without belts. Both men and women must wear bathroom slippers. These actions are framed as efforts to make everyone equal, free from class divisions. However, these gendered and ethicised practices stem from unequal and oppressive class structures in society and are gradually infiltrating university culture as mechanisms of oppression.The inequality that persists in gradually makes its way into academic institutions, particularly universities.

These practices are ostensibly intended to create a sense of uniformity and equality among students, removing visible markers of class distinction. However, what is overlooked is that these actions stem from deeply ingrained and unequal social structures that are inherently oppressive. Instead of fostering equality, they reinforce a system where hierarchical power dynamics in the society—rooted in class, gender, and region—are confronted with oppression and violence which is embedded in ragging, creating another system of oppression.

Uncritical Students

In Sri Lanka, and in many other countries across the region, it is common for university students to address their lecturers as ‘Sir’ and ‘Madam.’ This practice is not just a matter of politeness, but rather a reflection of deeply ingrained societal norms that date back to the feudal and colonial eras. The use of these titles reinforces a hierarchical structure within the educational system, where authority is unquestioned, and students are expected to show deference to their professors.

Historically, during colonial rule, the education system was structured around European models, which often emphasised rigid social distinctions and the authority of those in power. The titles ‘Sir’ and ‘Madam’ served to uphold this structure, positioning lecturers as figures of authority who were to be respected and rarely challenged. Even after the end of colonial rule, these practices continued to permeate the education system, becoming normalised as part of the culture.

This practice perpetuates a culture of obedience and respect for authority that discourages critical thinking and active questioning. In this context, students are conditioned to see their lecturers as figures of unquestionable authority, discouraging dialogue, dissent, or challenging the status quo. This hierarchical dynamic can limit intellectual growth and discourage students from engaging in open, critical discussions that could lead to progressive change within both academia and society at large.

Unleashing minds

The transformation of these structures lies in the hands of multiple parties, including academics, students, society, and policymakers. Policymakers must create and enforce policies that discourage the privatisation of education, ensure equal access for all students, regardless of class dynamics, gender, etc. Education should be regarded as a fundamental right, not a privilege available only to a select few. Such policies should also actively promote gender equality and inclusivity, addressing the barriers that prevent women, LGBTQ+ individuals, and other marginalised genders from accessing and succeeding in education. Practices that perpetuate gender inequality, such as sexism, discrimination, or gender-based violence, need to be addressed head-on. Institutions must prioritise gender studies and sensitivity training to cultivate an environment of respect and understanding, where all students, regardless of gender, feel safe and valued.

At the same time, the micro-ecosystems of hierarchy within institutions—such as maintaining outdated power structures and social divisions—must be thoroughly examined and challenged. Universities must foster environments where critical thinking, mutual respect, and inclusivity—across both class and gender—are prioritised. By creating spaces where all minds can flourish, free from the constraints of entrenched hierarchies, we can build a more equitable and intellectually vibrant educational system—one that truly unleashes the potential of all students, regardless of their social background.

(Anushka Kahandagamage is the General Secretary of the Colombo Institute for Human Sciences)

Kuppi is a politics and pedagogy happening on the margins of the lecture hall that parodies, subverts, and simultaneously reaffirms social hierarchies.

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New vision for bassist Benjy

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It’s a known fact that whenever bassist Benjy Ranabahu booms into action he literally lights up the stage, and the exciting news I have for music lovers, this week, is that Benjy is coming up with a new vision.

One thought that this exciting bassist may give the music scene a layoff, after his return from the Seychelles early this year.

At that point in time, he indicated to us that he hasn’t quit the music scene, but that he would like to take a break from the showbiz setup.

“I’m taking things easy at the moment…just need to relax and then decide what my future plans would be,” he said.

However, the good news is that Benjy’s future plans would materialise sooner than one thought.

Yes, Benjy is putting together his own band, with a vision to give music lovers something different, something dynamic.

He has already got the lineup to do the needful, he says, and the guys are now working on their repertoire.

The five-piece lineup will include lead, rhythm, bass, keyboards and drums and the plus factor, said Benjy, is that they all sing.

A female vocalist has also been added to this setup, said Benjy.

“She is relatively new to the scene, but with a trained voice, and that means we have something new to offer music lovers.”

The setup met last week and had a frank discussion on how they intend taking on the music scene and everyone seems excited to get on stage and do the needful, Benjy added.

Benjy went on to say that they are now spending their time rehearsing as they are very keen to gel as a team, because their skills and personalities fit together well.

“The guys I’ve got are all extremely talented and skillful in their profession and they have been around for quite a while, performing as professionals, both here and abroad.”

Benjy himself has performed with several top bands in the past and also had his own band – Aquarius.

Aquarius had quite a few foreign contracts, as well, performing in Europe and in the Middle East, and Benjy is now ready to do it again!

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