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Memories of “Dusty” Miller of the Colombo Commercial Company

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Colombo Commercial Company engineering workshop

by ACB Pethiyagoda

The Business (Acquisition) Act No. 35 of 1971 enabled the then government to take over any business undertaking. One of the intended purposes was to have complete control over their commercial activities and thereby ensure that rightful dues to the country earned from exports and other trading activities internationally were brought in.

That was an urgent need then as the country was in dire need of every dollar and pound sterling (for short called FOREX) as other sources such as foreign aid and loans were woefully short or had dried up. That was the beneficial side of the exercise but what was detrimental was that men with long and valuable commercial experience in the organizations taken over were at times replaced by incompetent political stooges.

In 1976 The Colombo Commercial Company (CCC) with its office in Acland House, 25, Lillie Street, Colombo 2 and branches in Badulla, Hatton, Kandapola, Kandy and Ratnapura was taken over. Its Principal’s office was in Mincing Lane, London and according to the Ferguson’s Directory of 1965 the Company dealt in Estate Management, Fertilizers, Tea, Insurance, Mechanical and Electrical Engineering, Building construction and were Agents and Distributors of products of about 50 foreign companies.

Google reveals that the company was founded in London with John Burn an engineer who was born in Aberdeen setting up its branch in Colombo. “Burn had gained considerable experience since 1848 opened up his business in Colombo on premises purchased, namely Acland House and grounds covering 13 acres at Slave Island, which was formerly the mess of the Ceylon Rifle Regiment. During the early years the Company’s progress, the Slave Island Mills handled coffee, tea and artificial manures.”

The company’s stature then was such that it even had, “A very neat and well struck copper token.” On its obverse was “The Colombo Commercial Co. Limited 1876” with an embossed tea plant and on the reverse “Slave Island Mills” with two sprigs of orange leaves. Each of the 500 tokens struck were brass, “round in shape, 29.9 mm in diameter each weighing 8.05 grams.”

Acland House (now Visumpaya) when first taken over by Government was refurbished and used by it as a guest house for high visiting official dignitaries. The stately two stories building was large by any standard, no wonder having been an Army Mess, with the ground floor used as CCC’s office.

Memories go back to early 1960 when the writer was interviewed by A.W. Halstead, Head of the Estates Department, who was later replaced by Kenneth Ratwatte as a Director. The writer was first appointed as Junior Assistant Superintendent of Mooloya Estate, two years later Senior Assistant Superintendent and another two years later Acting Superintendent of Mayfield Estate — the first Ceylonese in that position. Soon after, progression lead to manage Braemore and thereafter Mayfield Estate.

Visits by superintendents to the offices of their Agents were then mostly on ‘summons’ and those often resulted in a dressing down; these were rare and for very serious offences only. The writer, to the somewhat surprise of the Directors, Managers and Assistants often made unexpected visits to Acland House to consult Kumar Paul, Nirmala Ranasinghe, Brian Tranchel and Peter Dardart, manager of the Tea Department to pick their brains and improve the quality of teas he produced. Information on market trends was also sought — all efforts being made to improve the profitability of the property in his charge — cost cutting exercise having been exhausted.

Profitability then was the only way to keep at times even offensive correspondence from Principals and Agents to the barest minimum and ensure advancement in the company. The ultimate beneficiary, of course, was the country itself selling its produce at optimum prices and bringing in scarce foreign exchange to import essentials such as rice, sugar, petroleum products etc.

These visits to Colombo and reciprocal visits by the Tea Department’s Executives to the Estates paid handsomely as the quotes below show:

“The Tea Department offer congratulations on you producing a tea as good as this…….”

“The prices realized for the BOPS of these two Invoices are the highest obtained by Braemore during the past few years and we are writing this letter to convey our appreciation to you and your staff on this achievements. ” “This is one of the best invoices we have ever seen from Mayfield Estate and it is the unanimousopinion of the members of the Tea Department that this Invoice is better than Bogawanthalawa Inv. 25”

The work ethic then was different from now in many spheres of employment, positive results only were the criteria recognized. Hence, these laudatory messages were read, reread as the joy and satisfaction was greater than most anything else. The achievements were solely due to planning and execution over long days in the tea fields ensuring good agricultural practices and leaf standards followed by equally long nights in the factories monitoring each and every stage of manufacture from evening to next morning. Within the Company, between companies and even at the bars at Radella, Talawakelle and Agras Clubs excellence in results were recognized by fellow planters with a few jokes and jibes thrown in.

Two months ago about thirty of Colombo Commercial Co’s Old Crocks, many accompanied by their wives got together for their annual dinner organized by Asoka Gopallawa and Shanthi Wijesundera. Many of the reminiscences were of the time – roughly in the mid years of the nineteen hundreds when CCC was accepted as one of the best private sector organizations in the country. Practically everyone had something to relate about his experiences with Mr. E W Miller, the money minded and shrewd Englishman who took over the Company in London in 1961 by some clever maneuvering and came to Colombo as if carried by a whirlwind.

He was unconventional in talk, dress and manners to a point that many and old fashioned brow was raised or a jaw dropped and some of the owners of those parts of the body feared they would next find themselves on the beach or cart road – jobless. Many of them were the highly paid Europeans with palatial accommodation, overseas leave, children’s education allowances etc, who were eventually replaced by Miller with equally competent Ceylonese with significant financial advantage to himself.

He (Dusty in conversations other than in his presence), virtually turned the Company upside down from its conservative and staid business etiquette and practices to such unconventional methods which shocked many within and outside the Company. For instance he would himself drive to a Branch Office or Department or an estate in the Agency unannounced when at that time even Auditors gave two weeks notice and enquired whether the dates were convenient to the Superintendent! Dusty talked straight and he appreciated unvarnished replies If one got on with him skies were the limit because he could be generous and friendly. The opposite situation was also very well known!

The writer’s first meeting with Miller is still fresh in his mind when as an Assistant Superintendent he was appointed Acting Superintendent of Mayfield (the first Ceylonese in that position) as an urgent stop gap arrangement. On ‘taking over’ the property from the Superintendent, who was induced by Miller to retire, the writer within the first few days found the estate in a king sized mess. However. the five bedroom bungalow with wall to wall carpeting and tastefully furnished looked like something out of the “Home and Garden” magazine. Obviously the wife was a better manager of property than the Superintendent! In these circumstances grappling with the many, many problems who arrives? Miller, his wife and business buddy giving one day’s notice.

The evening of their arrival was nothing but a hot tin roof the writer was walking on as the visitors (except the lady) were obviously gauging their host in a mildly patronizing way at times – they drank numerous whiskeys and the host a pint of beer. The main topics of discussion were local politics a general election being due, and the state of the property.

Questions were fended off somewhat firmly by declaring that the only politics that concerned their host was his welfare and if the visitors were good enough to call over in a month’s time an educated opinion on the state of the property and some solutions to its problems would be given as he had hardly time to take proper stock of the situation.

On reflection later on in the night, left to his own thoughts, he thought it was `kaput’ for him and it would have been prudent to have indulged the visitors. Next morning, while waiting for the men for breakfast, the writer and the lady were making small talk the writer said he thought he had mishandled the previous evening. To his great surprise and even greater relief she said Dusty thought their host was straight, cautious and would deliver the goods. That he did in due course, and it was kosher with Dusty making an unexpected ex gratis payment for a successful Act and a handsome wedding gift two years later.

There’s good and bad even among the sharpest businessmen — Dusty Miller was one of them, the former characteristic being a bit more pronounced.

(This article was first published in this newspaper in June 2009)



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Features

Proactive peacemaking becomes a paramount need

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Wasting wars: Some war-displaced people in Lebanon. BBC

It may be some time before the full impact of food inflation is felt in the West. Until such time the world would continue to keep itself in suspense over whether the Trump administration is in earnest when it seeks to convey the impression that it is backing a negotiated solution in West Asia.

As is usually the case, consumer stress would be one of the final determinants of political change. To the degree to which the average US consumer somehow ‘muddles through’ and puts the food on the table, to the same extent would the Republican sections of the US public in particular be tolerant of the Trump administration’s inconsistent handling of the West Asian war and the main issues stemming from it. That is, there would be no grave popular disaffection and a demand for political change in the short term.

However, the indications are that the Trump administration’s support base is suffering some erosion in the wake of the current economic crisis. While reports indicate that Democratic sections are firming-up their opposition to the political centre, Republican support for Trump is also showing signs of waning, we are given to understand.

The above developments are probably why Trump is on record as having given Israeli Prime Minister Benjamin Netanyahu a ‘dressing down’ recently on his seeming intransigence on the question of giving negotiations a chance in West Asia. The show of displeasure could be really aimed by Trump at containing the impatience of the American public.

However, the current ground situation in the Middle East, particularly the uncontained bloodshed, is likely to impress on the thinking sections of the world that more than temporary political change is needed in West Asia and the US.

A well thought out political solution that addresses all the contentious issues at the heart of the Middle East conflict is what enlightened opinion would demand, and very rightly. Right now, the ‘peace efforts’ initiated by the Trump administration give the impression of being piecemeal solutions at best.

There have been, of course, numerous initiatives in the past aimed at bringing permanent peace to the Middle East. These failed mainly because they did not address in full the root causes of the conflict.

At bottom the Middle East conflict is mainly about race and religious hate bred by socio-economic and material inequalities. For instance, if the Palestinian people were not displaced and deprived of land occupied by them at the time of the founding of the Israeli state, ethnic enmities would not have grown to the current unmanageable proportions.

When addressing the above questions, though, it must be remembered that the Israelis too were a displaced people who were entitled to land and a state of their own in the Middle East. Basically, out of these seemingly irreconcilable and conflicting demands have grown the Middle East imbroglio.

Middle East peace is considerably about reconciling these demands and arriving at a solution that would ensure the creation of two states that would opt for peaceful co-existence thereafter.

As long as the US does not see the need for a non-partisan solution that addresses the needs of both ethnicities and religions and goes all-out, as it were, to have it implemented, the Middle East would continue to bleed.

However, staunching the blood flow through the creation of two states would be only half the job done, though a very important part of it. More pernicious, pervasive and difficult to remedy are the inter-ethnic and inter-religious hatreds that have been unleashed over the decades.

However, if substantial, long-lasting peace is to be fostered in the region the latter ‘demons’ would need to be exorcised from the hearts and minds of the communities concerned. No doubt an uphill task but one that must be undertaken by those who wish the region well.

The UN would need to put its ‘best foot forward’ in such undertakings but it is time that it dawned on the international community and other caring quarters that Middle East peace, and all other such uphill challenges, require proactive peacemaking on the part of all civilized sections for their effective management. That is, public involvement in peacemaking too is a must.

Since hatreds are harboured in the human consciousness the enmities embedded in the latter need to be managed and defused judiciously alongside other undertakings in a peace process. In the case of West Asia, such enmities could be even spread globe-wide besides being multi-dimensional. For instance, it ought to be thought-provoking that Iran is insistent on a peace initiative that would also include Lebanon.

Besides security considerations it is also ethnic and religious affiliations that account for Iran making this demand. For instance, the Shias are a numerically important religious community in Lebanon and they provide a significant number of Hizbollah fighters, who are in a vital sense carrying out a ‘proxy war’ for Iran. It also needs to be factored in that Iran is a Shia-majority country.

Thus trans-border religious affiliations could add to the complexities and enormity of ethno-religious conflicts. However, the task of managing centuries-long enmities needs to be launched and prodded on with by peacemakers since a downing of arms alone would not guarantee substantive peace.

It is not realized sufficiently that the process of ending hatreds begins with mutual apologies by antagonists to a conflict for the harm inflicted on each other. This would be anathema in some ears but there is no getting away from the requirement. It is the vital first step to permanent peace anywhere.

In fact there could be no reconciliation worth speaking of without such mutual apologies. It is a point worth re-iterating in these times when even the government of Sri Lanka is voicing the need for national reconciliation. Well, without the words, ‘I am sorry’, there could be no permanent end to enmities – they would do well to remember.

The above requirements may not go down very well with governments, but they resonate in the hearts and minds of most people, since they are inheritors of religious traditions of some kind.

This is a principal reason why peacemaking works well when publics too are involved in them. The effectiveness of such campaigns increases several fold when they have a Mahatma Gandhi or a Jawaharlal Nehru at their helm. A strong proactive involvement by the public in peace could lead to the emergence of such leaders at some point in these campaigns.

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Dialog Brings Sri Lanka’s Largest Digital Vesak Experience to Matara

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From left to right: Hon. Saroja Savithri Paulraj, Hon. Sunil Handunnetti, and Lasantha Theverapperuma experience the Dialog 5G Ultra-powered VR tours.

Official Digital Partner of the 2026 ‘Dakshina Prabha’ National Vesak Zone

Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, collaborated with the Ministry of Buddha Sasana, Religious and Cultural Affairs to bring one of Sri Lanka’s largest and most technologically advanced Vesak experiences to the ‘Dakshina Prabha’ National Vesak Zone. The three-day celebration, in Matara attracted more than hundred thousand visitors, who engaged with a series of innovative digital activities powered by Dialog 5G Ultra, including Artificial Intelligence (AI) and Virtual Reality (VR) experiences, digital pandols and a Data Dansala. The opening ceremony was attended by Hon. Sunil Handunnetti, Minister of Industry and Entrepreneurship Development and Hon. Saroja Savithri Paulraj, Minister of Women and Child Affairs, along with distinguished guests and Dialog’s senior management.

One of the key attractions at the venue was the Dialog 5G Ultra-powered Virtual Reality (VR) experience, which attracted more than 35,000 participants. The activation enabled devotees to virtually visit and pay homage to sacred Buddhist sites, including the Jaya Sri Maha Bodhi in India and the Atamasthana in Anuradhapura, directly from the Vesak zone in Matara.

Visitors receive complimentary mobile data through Dialog’s QR-powered Data Dansala.

Dialog also conducted an AI Digital Vesak Greeting Card Competition from 21 May to 01 June 2026, attracting numerous entries from across the country. The shortlisted designs were showcased across 20 large LED screens throughout the venue and across Matara City, and were also made available for download via mobile devices. Further, through the use of AI, traditional Jathaka Katha were reimagined in a digital format, demonstrating how technology can be used to preserve and enhance cultural and religious heritage. Together, these initiatives blended traditional Vesak celebrations with emerging technologies, offering visitors a unique and immersive way to engage with Vesak traditions.

 Extending the spirit of Vesak through connectivity, Dialog conducted a special Data Dansala powered by its QR Reload platform, enabling visitors to receive complimentary mobile data by scanning QR codes placed across the venue. In addition to the Matara National Vesak Zone, similar Data Dansala activations were also conducted at the Gangaramaya and Bauddhaloka Vesak zones in Colombo.Visitors also had the opportunity to create personalised Vesak-themed digital photos through an AI Photo Booth, generating AI-enhanced portraits using their own photographs and adding a contemporary digital element to the Vesak celebrations.

Visitors watch AI-generated Jathaka Katha

Commenting on the initiative, Hon. Sunil Handunnetti, Minister of Industry and Entrepreneurship Development, said, “The 2026 Dakshina Prabha Vesak Festival marked the first time AI-powered digital innovations were incorporated into a National Vesak Festival in Sri Lanka. Presenting Buddhist stories and teachings through technology created a new and engaging way for visitors to connect with these traditions. We thank Dialog for supporting this initiative and for working closely with us to bring our vision to life. Their contribution played an important role in making this first-of-its-kind event a reality.”

 Lasantha Theverapperuma, Group Chief Marketing Officer of Dialog Axiata PLC said, “We thank the Government of Sri Lanka for the opportunity to support the 2026 Dakshina Prabha National Vesak Festival and for embracing technology as part of this year’s celebrations. As the Official Digital Partner, we were privileged to contribute through our Dialog 5G Ultra and AI capabilities, creating new ways for visitors to engage with Vesak traditions while preserving their cultural significance for future generations.”

Beyond supporting the National Vesak Zone in Matara, Dialog also enhanced the Gangaramaya and Bauddhaloka Vesak zones through a range of digital activations during the Vesak season. The company additionally continued its sustainability initiatives, including the Thirasara Aloka Poojawa, which illuminated rural places of worship through solar-powered lighting solutions.

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Beauty, elegance and talent…for women

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Universal Woman is an international pageant focused on “beauty, elegance, and talent” for women, positioning itself as a platform to shape global ambassadors. The 2026 edition will be held in Cambodia, and Sri Lanka will be there, as well.

According to reports coming my way, contestants, at the international event, will work with industry trailblazers, under international standards.

Sri Lankan supermodel, runway and pageant trainer Chulpadmendra Kumarapathirana, is the National Director for Universal Woman Sri Lanka 2026.

With over two decades in the industry, Chula was crowned Miss Sri Lanka 2006, and has since shaped the next generation of titleholders through her Colombo-based Chulpadmendra Catwalk Studio, widely regarded as one of the country’s leading modelling academies.

The team behind Universal Woman Sri Lanka 2026

A former host of Derana Miss Sri Lanka for Miss World 2008 and a judge for Miss Universe Sri Lanka 2025, Chula now serves as National Director for Universal Woman Sri Lanka 2026, leading the franchise’s search for Sri Lanka’s delegate to the international final in Cambodia.

Applications for Universal Woman Sri Lanka 2026 are being taken, via WhatsApp: 077 659 4994, says Chula.

The judging panel for Universal Woman Sri Lanka 2026 includes Senaka De Silva, Pageant Aesthetic Advisor & Chairperson of the Judging Panel, Angela Seneviratne, Caroline Jurie, Rozelle Plunkett, and Suraj Mapa.

Universal Woman Sri Lanka 2026 officially began its journey with a first round of auditions, held in Colombo, marking the start of an exciting new chapter in Sri Lanka’s pageant industry.

Launching the first round of auditions

The platform aims to empower women while selecting an intelligent, confident, and inspiring representative to compete at the Universal Woman International Pageant 2026 in Cambodia, this September.

Universal Woman Sri Lanka now moves forward with the vision of creating one of the country’s most prestigious and empowering pageants while preparing to crown a queen who will proudly represent Sri Lanka on the international stage.

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