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Mass adoption of National Fuel Pass is testament to Sri Lanka’s digital maturity – FITIS

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With great crises comes even greater opportunity for growth, as witnessed in Sri Lanka over the last two months alone. As the country cautiously emerges from the crippling fuel crisis of July, many attribute the quick adoption of the National Fuel Pass QR code system for easing the situation. In a landmark move towards increased digital maturity by the Ministry of Power and Energy -under the leadership of Minister, Kanchana Wijesekera-, on August 1, 2022 Sri Lanka officially commenced the total implementation of the QR code system for fuel rationing for all motorists; simultaneously negating other ineffective manual systems which attempted to overcome the critical challenge previously.

As of September 19, a total of 6,272,385 consumers across the country had registered to receive fuel in this way, with 34,444,886 transactions made island-wide during the seven week period since inception – testament to not just the capacity to problem-solve, but also the practicality, efficiency, and convenience technological platforms can bring.Credit is also due to MillenniumIT ESP, a member of the Digital Services chapter of FITIS, for the successful implementation of the National fuel pass in partnership with Dialog who is a member of the Communication chapter of FITIS, a news release issued on the QR code system said.

‘’Of the nine million smart phone users in Sri Lanka – of which 7.9 million are on social media, six million consumers to date have signed up for the QR code fuel pass system. The success of the system has been reflected in the easing of fuel queues and an increase in accountability at stations, but is also vindication for those calling for increased national tech literacy in a fast-evolving global digital landscape,’’ the release said.

“While QR codes have been put to use previously (in national efforts to contact trace during the height of the COVID-19 pandemic and LankaQR, for instance), this has been its most successful implementation since.”

It explained that when compared to other Asia Pacific emerging markets, Sri Lanka has proven to exhibit strength in connectivity, digital marketing, investment in digital initiatives, as well as the ability to adopt quickly. Market digital transformation in Sri Lanka has been recorded at 36% of the country’s total population, in comparison to India and Bangladesh which has been recorded at around 29% and 28% respectively.

‘’In fact, according to a 2018 McKinsey report titled “Unlocking Sri Lanka’s Digital Capacity,” in an analysis of about 50 Sri Lankan companies across multiple industries, it was found that the country’s overall Digital Quotient score of 35 places it slightly higher than the global median of 33. However, Sri Lanka still lags behind when placed individually against more developed countries, though holding the potential to come up to par with its global counterparts,’’ the release said.

It added that another indication is the country’s quick adoption and move towards cashless, online payment platforms over the past few years. For example, solely through the JustPay (by LankaPay – a member of the Digital Services Chapter of FITIS) payment platform, and in the last 12 months alone, an approximate 13 million transactions have been recorded, together carrying a hefty value totalling LKR 55 billion.

“Other locally implemented digital payment platforms such as WEBXPAY, Orel Pay, PayHere, HelaPay, FriMi, IPay and PayMaster, all members of the Digital Services Chapter of FITIS, have facilitated considerable ease, flexibility, and acceleration in transactions to the country’s citizens by positively transforming the way in which we make and receive payments. Additionally, the endorsement of ride-hailing and grocery-buying apps such as Pickme also attest to the country’s digital readiness,’’ the release said.

“There are various other tech platforms built locally that could make us more efficient and save us time to best use them on most productive activities that could directly contribute towards building a better country for our future generation,” said the Vice president Mr. Omar Sahib Digital Services of FITIS.

The proven capacity of Sri Lanka’s citizens to move forward digitally should form the basis of incentive towards greater digital priorities. However, it is not enough that we merely create platforms that promote digital citizenry. National efforts should also synchronously be taken to explore new approaches and solutions, lay down enabling protective frameworks, and also provide incentives to encourage digital prioritisation across both private and government sectors, the release said.

The Federation of Information Technology Industry Sri Lanka (FITIS) was set up in 1996 with purpose of giving a much-needed focal point for ICT industry in Sri Lanka. Today, FITIS is the apex body of ICT industry in the country covering all major industry segments as Hardware Chapter, Software Chapter, Education Training Chapter, Communication Chapter, Digital Service Chapter, Professional Chapter, Office Automation Chapter and Professional Consultants Chapter.



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ADB approves support to strengthen power sector reforms in Sri Lanka

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The Asian Development Bank (ADB) has approved a $100 million policy-based loan to further support Sri Lanka in strengthening its power sector. This financing builds on earlier initiatives to establish a more stable and financially sustainable power sector.

This second subprogram of ADB’s Power Sector Reforms and Financial Sustainability Program will accelerate the unbundling of the Ceylon Electricity Board (CEB) into independent successor companies for generation, transmission, system operation, and distribution, as mandated by the Electricity Act of 2024 and its 2025 amendment. The phased approach ensures a structured transition, ensuring progress in reform actions and prioritizing financial sustainability.

“Sri Lanka has made important progress in stabilizing its economy and strengthening its fiscal position. A well-functioning power sector is vital for the country’s continued recovery and sustainable growth,” said ADB Country Director for Sri Lanka Takafumi Kadono. “ADB is committed to supporting Sri Lanka’s long-term development and advancing key reforms in the power sector. This initiative will enhance power sector governance, foster private sector participation, and accelerate renewable energy development to drive sustainable recovery, resilience, and inclusive growth.”

To improve financial sustainability, the program will help implement cost-reflective tariffs and a comprehensive debt restructuring plan for the CEB. It will support the new independent successor companies in transparent allocation of existing debts. This will continue to strengthen their financial viability, enhance creditworthiness, and enable these companies to operate on a more sustainable footing.

The program also aims to strengthen renewable energy development and private sector participation by enhancing transparency and supporting power sector entities that are financially sustainable. It will enable competitive procurement for large-scale renewable energy projects and identified priority generation schemes, while upholding strong environmental standards.

Promoting gender equality and social inclusion is integral to the program. Energy sector agencies have implemented annual women’s leadership programs, adopted inclusive policies, and launched feedback mechanisms to ensure equitable participation of female consumers and entrepreneurs. The program includes targeted support for vulnerable groups, such as maintaining lifeline tariffs and implementing measures to soften the impact of tariff adjustments and sector reforms.

ADB will provide an additional $2.5 million technical assistance grant from its Technical Assistance Special Fund to support program implementation, build the capacity of successor companies, and help develop their business plans and power system development plans.

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Union Assurance becomes first insurer to earn the YouTube Silver Play Button

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Union Assurance, Sri Lanka’s longest-standing private Life Insurer, has achieved a milestone in its digitalisation journey by being awarded the YouTube Silver Play Button, recognising the Company for surpassing 100,000 subscribers on its official channel. This achievement marks a first in Sri Lanka’s Insurance industry, across both Life and General Insurance, and underscores Union Assurance’s pioneering role in digital engagement.

This accomplishment reflects the Company’s unwavering commitment to making Life Insurance accessible, simplified, and engaging for all Sri Lankans. Through innovative content strategies, Union Assurance has successfully transformed complex Insurance concepts into relatable, informative, and inspiring narratives that empower individuals to protect what matters most; health, wealth, family, and future.

Receiving the Silver Play Button is more than a symbolic accolade; it is a testament to the strength and credibility of Union Assurance’s digital presence. In an era where trust and transparency define brand loyalty, this recognition validates the company’s ability to create content that resonates deeply with a growing audience. It enhances the brand’s authority, reinforces its visibility across digital platforms, and further solidifies Union Assurance as a leader in customer engagement.

Celebrating this achievement, Mahen Gunarathna, the Chief Marketing Officer at Union Assurance stated: “This milestone is a testament to the trust and engagement of our audience and reflects our dedication to innovation, transparency, and customer-centric communication.

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LOLC Finance Factoring powers business growth

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Deepamalie Abhayawardane, Head of Factoring at LOLC Finance PLC

LOLC Finance PLC, the largest non-banking financial institution in Sri Lanka, brings to light the significant role of its Factoring Business Unit in providing indispensable financial solutions to businesses across the country. With a robust network of over 200 branches, LOLC Finance Factoring offers distinctive support to enterprises, ranging from small-scale entrepreneurs to corporate giants.

In light of the recent economic challenges, LOLC Finance Factoring emerged as a lifeline for most businesses, ensuring continuous liquidity to navigate through turbulent times. By facilitating seamless transactions through online platforms and expediting payments, the company played a pivotal role in sustaining essential services, including supermarkets and pharmaceuticals.

Deepamalie Abhaywardane, Head of Factoring at LOLC Finance PLC, emphasized the increasing relevance of factoring in today’s economy. “As economic conditions become more stringent, factoring emerges as the most sought-after financial product for businesses across various sectors. It offers a win-win solution by providing upfront cash up to 85% of the credit sale to suppliers while allowing end-users/buyers better settlement period.”

One of the standout features of LOLC Finance Factoring is its hassle-free application process. Unlike traditional bank loans that require collateral, LOLC Factoring extends credit facilities without such obligations. Furthermore, LOLC Finance Factoring relieves business entities of the burden of receivable management and debt collection. Through nominal service fees, businesses can outsource these tasks, allowing them to focus on core operations while ensuring efficient cash flow management.

For businesses seeking Shariah-compliant factoring solutions, LOLC Al-Falaah’s Wakalah Future-Cash Today offers an efficient and participatory financing model that meets both financial needs and ethical principles. Understanding the diverse challenges faced by businesses, LOLC Finance Factoring deliver tailored solutions that enhance cash flow, reduce credit risk, and support sustainable growth. Working together with LOLC Al-Falaah ensures access to a transparent, well-structured receivable management solution strengthened by the credibility and trust of Sri Lanka’s largest NBFI, LOLC Finance.

The clientele of LOLC Finance Factoring spans into various industries, including manufacturing, trading, transportation, healthcare, textiles, plantations, and other services, all contributing significantly to Sri Lanka’s economic growth. By empowering businesses with accessible and convenient working capital solutions, LOLC Finance’s Factoring arm plays a vital role in fostering economic development and prosperity of the country.

In the upcoming quarter, LOLC Finance Factoring remains committed to delivering innovative financial solutions tailored to meet the evolving needs of businesses. As Sri Lanka’s economic landscape continues to develop, LOLC Finance Factoring stands ready to support enterprises on their journey towards growth and success.

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