Business
How we overcame multiple crises: DialTex MD
By Hiran Senewiratne and
Sanath Nanayakkare
DialTex, a majority-owned subsidiary of Ahlers AG, Germany, has been operating in the Katunayake Export Promotion Zone (KEPZ) since November 1979. It is a pioneer company in the KEPZ which has attracted Foreign Direct Investment (FDI) to the country’s apparel sector. DialTex has produced jackets and trousers for the past 43-plus years while venturing into Jeans and Chinos in 2000. All their manufacturing is done in-house at the Katunayake plant, which also has a state-of-the-art washing plant.
DialTex produces around two million pieces per year and their buyers have mainly been their parent company in Germany. However, since the Covid-19 health crisis, the Company started looking at other markets, mainly the US and Middle East. Sean Umagiliya, Managing Director at DialTex, recently gave an interview to the financial media, where he explained how DialTex delivers high quality and exquisite craftsmanship to its international customers at a competitive price, the focus it has placed on sustainability practices and employee wellbeing, and the Company’s future plans for growth, among other things. The following are some excerpts from the interview.
Q. How has DialTex improved on customer satisfaction for its steady growth, over the years?
DialTex is completely customer-centric. That’s our strength. We believe that our customers have a voice in the company’s direction, and, therefore, we take that into account. That’s how we have established long-term relationships with them. Our buyers have complimented us for our quality and craftsmanship which are delivered at a competitive price. We focus on giving them the best experience, from Concept to Launch. We keep abreast of all the modern fashion trends, and consumer behaviour, and we collaborate with our customers to deliver a high-quality product, accordingly. Furthermore, we have enhanced our sustainability practices to ensure responsible use of resources, leaving no room for any environmentally harmful processes. To achieve this objective, we use more sustainable raw materials, and environmentally friendly manufacturing techniques.
Q. How did the company navigate the Covid- 19 crisis and the simultaneous foreign currency shortage on the domestic front?
I think that expecting the worst was helpful in navigating the crisis. There was no rule book to follow. Every day was different, and we had to just think out of the box in steering the ship. From stocking up on fuel, addressing our worker grievances, ensuring their wellbeing, keeping our customers at ease, working with the government, and continuing to deliver the orders, at the expected pace, were all very challenging. But all that made us see a way through it and keep our operations afloat. The dollar crisis didn’t have a major impact on us, except for some of our local suppliers who had liquidity issues. We managed to support them from our reserves so that they could continue to supply and service us. We also kept a constant dialogue going with the government to keep it informed of our priorities.
Q. What are the lessons you learned from your crisis response?
The crisis taught us that we are capable of being agile and flexible in addressing any potential issues and that was the most important lesson we learned. We needed to act fast and make quick decisions. The analogy was a speedboat vs. an oil tanker. We couldn’t apply just one way of working, to all our customers. We became more financially lean and adept at discretionary spending. We became more conscious of the changing business landscape and built an awareness to face the unseen events, in the future. The situation also taught us the great importance of having clear and candid communication with all our stakeholders and keeping them thoroughly informed of the ground situation. All in all, the crisis transformed us in a way we never imagined before.
Q. How helpful was your German connection at this crucial time?
Our German partners, and colleagues, were very empathetic and supportive towards us to overcome this situation. They could have easily switched production to safeguard their supply chain, but they trusted us to deliver, as promised, and didn’t abandon us. They were there for us at these very difficult times and I am grateful to them for their support.
Q. Can Sri Lanka do more to establish similar strong business partnerships with global partners?
Of course, we can capitalize on partnerships like that. We need to improve our image, in the International community, especially in the ease of doing business. For this, political and economic stability are essential. Also, we need to ensure the competence and commitment of our workforce. They have the right skill set, but we need to keep on improving them, in line with changing industry trends. Although Sri Lanka is in an advantageous geographic location, we need to earn international repute for good governance, ethical practices, mutually beneficial free trade agreements, preferential access to our imports to different markets, etc.
Q. How is Sri Lanka viewed by international apparel import markets?
Definitely, our number one positive attribute, in their eyes, is the high quality we deliver. Our manufacturing experience, and innovations, are also admired by them. Our cost is competitive, but our products are not the cheapest in the market as we don’t compromise quality with price.
Q. What anti-inflationary measures have you taken?
We have optimized our worker productivity, through various incentive schemes, which has had a positive impact on our cost of production. Now we are looking at utilizing renewable energy sources for power generation to cut down our energy cost and pass the benefit on to our customers.
Q. Can you list a few things you have done for the wellbeing of your workforce during the difficult time?
We paid them an immediate monthly crisis allowance, starting in April 2022. We made one-off payments to our workforce, depending on the monthly targets they achieved. They were given counselling services for free, along with enhanced medical benefits. They are provided with free meals and transportation. Free housing is made available for workers from distant areas. Also, there was a scheme to grant loans for individuals that face critical personal situations at any time.
Q. Vision of the MD is important because it sets the direction and strategy for the company. On a final note, can you enlighten us on that?
I think that this year [2023] will mainly be about survival. But we are looking to go beyond survival and invest in new technologies, and innovations, in order to enter new markets, with our unique offerings. This year, we will be showing greater interest in the Indian and Middle East markets, considering the opportunities that are on offer.
Business
Real economic data isn’t in a report: It’s on a bargain table
If you want to understand Sri Lanka’s economy, don’t start with reports from the Ministry of Finance or the Central Bank. Go instead to a crowded clothing sale on the outskirts of Colombo.
In places like Nugegoda, Nawala, and Maharagama, temporary year-end sales have sprung up everywhere. They draw large crowds – not just bargain hunters, but families carefully planning every rupee. People arrive with SMS alerts on their phones and fixed budgets in their minds. This is not casual shopping. It is a public display of resilience, a tableau of how people are coping.
Tables are set up in parking lots and open halls, clothes spilling from cardboard boxes. When new stock arrives, hands reach in immediately – young and old, men and women – searching for the right size, the least faded colour, the smallest flaw that justifies the price. Everyone is heard negotiating, not with desperation, but with a quiet, shared dignity.
“Look at the prices in the malls, then look here,” says a middle-aged mother shopping for school uniforms in Maharagama. “This isn’t shopping for enjoyment. This is about managing life.” Food prices have already stretched her household budget thin. Here, she can buy trousers for half the usual price.
Women, often the household’s purchasing managers, move with determined efficiency. Men are just as involved – checking stiches, comparing prices, trying shirts over their own clothes. Inflation, here, wears the same face on everyone.
Bright banners promise “Trendy Styles!”, but most shoppers know better. These are last season’s clothes, cleared out to make room for next year’s stock. Still, no one feels embarrassment. “New” now simply means something you didn’t own before; the label matters far less than the price.
Not all items are discounted equally. Essentials – work trousers, denims, track pants – are only slightly cheaper. Sellers know these will sell regardless. The steepest discounts are reserved for the items people can almost afford to skip.
This is economic data you won’t find in official reports. Here, inflation is measured in real time. A young man studies a shirt’s price tag and calculates how many days of work it represents. Friends debate whether a slight fade is a fair trade for the price. Every transaction is a careful calculation.
Year-end sales have always existed. But since the economic crisis, they have taken on a new, grim significance. They offer a slight reprieve to households learning to steadily lower their aspirations. While the government speaks of fiscal discipline and a steady Treasury, everyday life remains a tightrope walk.
The Central Bank measures inflation in percentages. On the streets of Kiribathgoda, it is measured in trade-offs: one item instead of two; buying now or waiting for the Avurudu season; choosing need over want, again and again.
As evening falls, the crowds thin. The tables are left rumpled, hangers scattered like fallen leaves. Yet these spaces tell a story more powerful than any quarterly report – a story of business ingenuity, household struggle, and an economy where every single purchase is weighed with immense care.
In that careful weighing lies a quiet, unsettling truth. No matter what is said about replenished reserves or balanced budgets, these bargain tables – if they could speak – would tell the nation’s most heart-rending story. And they do, to anyone who chooses to listen.
By Sanath Nanayakkare
Business
Global economy poised for growth in 2026, says Goldman Sachs, despite uneven job recovery
The global economy is forecast to expand by a “sturdy” 2.8% in 2026, exceeding consensus expectations, according to the latest Macro Outlook report from Goldman Sachs Research. This optimistic projection highlights a resilient recovery trajectory across major economies, albeit with significant regional variations and a persistent disconnect with labour market strength.
Goldman Sachs economists are most bullish on the United States, expecting GDP growth to accelerate to 2.6%, substantially above consensus estimates. This optimism stems from anticipated tax cuts, easier financial conditions, and a reduced economic drag from tariffs. The report notes that consumers will receive approximately an extra $100 billion in tax refunds in the first half of next year, providing a front-loaded stimulus. A rebound from the past government shutdown is also expected to contribute to what chief economist Jan Hatzius predicts will be “especially strong GDP growth in the first half” of 2026.
China’s economy is projected to grow by 4.8%, underpinned by robust manufacturing and export performance. However, economists caution that parts of the domestic economy continue to show weakness. In the euro area, growth is forecast at a modest 1.3%, supported by fiscal stimulus in Germany and strong growth in Spain, despite the region’s longer-term structural challenges.
A key concern outlined in the report is the stagnant global labour market. Job growth across all major developed economies has fallen well below pre-pandemic 2019 rates. Hatzius links this weakness partly to a sharp downturn in immigration, which has slowed labour force growth, with the disconnect being most pronounced in the United States.
While artificial intelligence (AI) dominates technological discourse, Goldman Sachs economists believe its broad productivity benefits across the wider economy are still several years away, with impacts so far largely confined to the tech sector.
Business
India trains Sri Lankan gem and jewellery artisans in landmark capacity-building programme
A 20-member delegation of professionals from Sri Lanka’s Gem and Jewellery sector visited India from 1–20 December 2025 to participate in a specialised Training and Capacity Building Programme. The delegation represented the gemstone cutting and polishing segments of Sri Lanka’s Gem and Jewellery industry.
The programme was organised pursuant to the announcement made by Prime Minister of India, Narendra Modi, during his visit to Sri Lanka in April 2025, under which India committed to offering 700 customised training slots annually for Sri Lankan professionals as part of ongoing bilateral capacity-building cooperation.
The 20-day training programme was conducted by the Government of India at the Indian Institute of Gem & Jewellery, Jaipur, Rajasthan. The curriculum comprised a comprehensive set of technical and thematic sessions covering the entire Gem and Jewellery value chain. Key modules included cleaving and sawing, pre-forming, shaping, cutting and faceting, polishing, quality assessment, and industry interactions, aimed at strengthening practical skills and enhancing design and production capabilities.
As part of the experiential learning component, the participants undertook site visits to leading gemstone manufacturing units, gaining first-hand exposure to contemporary production technologies, design development processes, and modern retail practices within India’s Gem and Jewellery ecosystem.
The specialised training programme contributed meaningfully to strengthening professional competencies, promoting knowledge exchange, and deepening institutional and industry linkages in the Gem and Jewellery sector between India and Sri Lanka, reflecting the continued commitment of both countries to capacity building and people-centric economic cooperation.
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