Business
HNB ranked among Top 1,000 World Banks 2021 once again
Sri Lanka’s largest retail bank, HNB PLC, achieved another important milestone in its transformation journey, after once again securing its ranking in the prestigious UK- based The Banker Magazine’s Top 1,000 World Banks for the fifth consecutive year.
The magazine is the world’s premier banking and finance resource, providing global financial intelligence since 1926. The Banker’s Top 1000 World Banks ranking has set industry benchmarks since 1970, providing comprehensive intelligence about the health and wealth of the banking sector.
“Over the past year, global and local economic networks have been challenged with unprecedented intensity. In an environment of crisis and constrained economic activity, the impetus for strategic responses that support customers while leveraging technology to deliver banking products and services in new, innovative and – above all – efficient – ways has grown even greater.
“We are proud that HNB demonstrated leadership in each of these areas while being resilient under extremely challenging conditions. This sustainable performance, financial strength and stability helped us to once again earn our place among the Top 1,000 world banks for the fifth consecutive year. This achievement stands as further validation of our team’s unwavering commitment to excellence,” HNB Managing Director/CEO Jonathan Alles said.
Notwithstanding the challenging macro conditions, the bank continued to progress on its ambitious transformation journey. HNB’s pivot to digitally-enabled products and services continued to gather momentum, as the bank provided customers with convenient, comprehensive and secure options to transact remotely.
HNB experienced unprecedented growth, especially in the digital payment sector, as Sri Lankans switched to digital banking channels.
Notably, during the past year, the bank also supported the Central Bank of Sri Lanka (CBSL) to promote the ‘Rata Purama LANKA QR’ campaign across various locations to raise awareness and encourage the public towards cashless payments.
Having already linked LANKA QR to its digital payment app HNB SOLO, the bank was among other financial institutions and telecommunication partners in joining efforts to make cashless QR-code based payments the standard for mobile phones and digital payments countrywide, in moving towards a cashless and digitally-savvy Sri Lanka.
Being a true partner in progress, HNB adopted a proactive approach in providing essential support to its network of retail, corporate and Small and Medium Enterprise (SME) clients negatively impacted by the COVID pandemic through moratoriums and working capital finance.
Moreover, to finance a grassroots revival of the Sri Lankan economy, the bank launched a COVID relief fund to provide working capital loans at a concessionary interest rate directly to the bank’s substantial portfolio of SME customers. The bank also provided grants to 200 micro entrepreneurs to revive their businesses.
With 252 customer centres across the country, HNB is one of Sri Lanka’s largest, most technologically innovative banks. The bank recorded the highest capital levels and the best non-performing loan ratio amongst peer banks as at end of first quarter 2021. HNB has a national rating of AA- (lka) by Fitch Ratings (Lanka) Ltd.
HNB was also declared as the Best Retail Bank in Sri Lanka for the 11th time at the Asian Banker Awards 2020, in recognition of its sustainable growth and continuous improvements in processes, products and services amidst a challenging macroeconomic environment.
The bank is also ranked among the Top 3 corporates in Sri Lanka by Business Today and among Sri Lanka’s Top 10 Most Admired Companies by the Chartered Institute of Management Accountants (CIMA) and International Chamber of Commerce, Sri Lanka (ICCSL
Business
The Ceylon Chamber’s Commercial Document Registration Division expands export support
The Commercial Documents Registration Division (CDRD) of The Ceylon Chamber of Commerce has expanded its export support services with the introduction of the Free Sale Letter for Pharmaceuticals, providing Sri Lankan pharmaceutical manufacturers and exporters with an additional document certification service to support their export processes and compliance requirements in international markets.
The new service expands CDRD’s portfolio of trade documentation solutions, which includes Certificates of Origin and the certification of key commercial documents required by overseas buyers, customs authorities, and regulatory bodies. These services assist exporters across sectors by helping ensure their documentation meets applicable requirements for international trade.
Established in 1925 as one of the authorised institutions to issue Certificates of Origin in Sri Lanka, CDRD has supported the country’s international trade for nearly a century. Today, the Division provides certification and verification services to exporters, manufacturers, freight forwarders, logistics providers, and other trade stakeholders, supporting businesses in meeting documentation requirements for global markets.
In addition to pharmaceutical certification, CDRD facilitates the certification of Commercial Invoices, Packing Lists, Price Lists, Health Certificates, Phytosanitary Certificates, Certificates of Analysis, Bills of Lading, Survey Reports, Beneficiary Certificates, and other export-related documents. The Division also issues Free Sale Letters and Surveyor Appointment Letters, while supporting exporters through the Ministry of Foreign Affairs’ Electronic Document Attestation System (e-DAS), enabling secure and efficient document authentication.
Through established processes, digital solutions, and its e-service platform, CDRD continues to enhance the efficiency and accessibility of trade documentation services. Available 24/7 and 365 days of the year, the platform enables exporters to submit and manage documentation requirements conveniently while ensuring that certified documents meet internationally accepted requirements. By providing reliable documentation support and adapting its services to changing trade needs, the Division assists Sri Lankan businesses in managing export requirements and accessing international markets.
For more information on obtaining commercial document registration services, contact Achala via achala@chamber.lk / 0115588886
Business
Siyapatha Finance unveils newest branch in Bandarawela
Siyapatha Finance PLC recently expanded its island-wide footprint with the successful inauguration of its 64th branch in Bandarawela. Strategically located in scenic hill town in the Badulla District, the latest branch offers convenient and wider access to tailored, customer-centric financial solutions.
The branch was ceremoniously declared open by Siyapatha Finance PLC Chief Executive Officer (CEO) Mathisha Hewavitharana, joined by Chief Operating Officer (COO)Rajeev De Silva, Ms.D.M. Dewmi Tharindi, a student of Bandarawela Dharmapala Vidyalaya who won the Under-18 Girls’ 3,000m event at the Junior National Athletics Championship, the Senior Management and staff members as well as Traffic OIC Kandasami, Trade Association Secretary Sunanda Rathnayaka, representatives of the government and private banks and insurance companies and well-wishers.
Sharing his thoughts, Siyapatha Finance PLC CEO Mathisha Hewavitharana remarked: “We are deeply honoured to be of service to the people of Bandarawela. Opening this branch is a pivotal step in our 2026 expansion strategy and a reflection of our commitment to strengthen our presence in Sri Lanka. It is a region that showcases potential for greater economic development primarily through the country’s traditional agricultural practices. We look forward to reaching as many different communities as possible in the coming years.”
The Bandarawela branch offers a comprehensive product portfolio including leasing, fixed deposits, gold financing, business loans, personal loans, fast draft, and factoring to Smart Pay, the Company’s bill payment facility. With a thorough understanding about the current socio-economic dynamics of the region, the well-trained team at the newest branch is dedicated to providing flexible financial solutions to aspiring individuals as well as small and medium-scale enterprises (SMEs).
Business
Dialog recognised as Sri Lanka’s Most Loved Service and Telecommunications Brand for third consecutive year
Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, has once again been recognised as Sri Lanka’s Most Loved Brand in the Service and Telecommunications sectors, while also ranking among the top Corporate Brands in the LMD Brands Annual. Marking its third consecutive year at the top of both categories, the recognition reflects the company’s commitment to enriching Sri Lankan lives and enterprises through technology, while creating value for customers, communities and the nation.
The accolades were awarded through the LMD Brands Annual survey, conducted independently by PepperCube Consultants on behalf of Media Services. Based on responses from 400 readers across Sri Lanka, representing a broad demographic and geographic mix, the survey identified the brands that resonated most strongly with consumers in terms of trust, loyalty and brand affinity.
Lasantha Theverapperuma, Group Chief Marketing Officer of Dialog Axiata PLC said, “Being recognised as Sri Lanka’s Most Loved Brand across both the Service and Telecommunications sectors is a meaningful endorsement of the trust and confidence that Sri Lankans continue to place in Dialog. This recognition reflects our commitment to understanding and serving the evolving needs of our customers while expanding access to digital connectivity, services and opportunities. As we continue to innovate and grow, we remain focused on creating value for communities and supporting Sri Lanka’s digital and socioeconomic progress.”
The recognition also reflects Dialog’s continued focus on innovation, customer-centricity and investments that support Sri Lanka’s digital future, including expanded 5G connectivity, AI-powered digital experiences and broader access to digital services.
Beyond connectivity, Dialog continues to support communities, livelihoods and the environment through initiatives such as Govi Mithuru, which provides AI-driven agricultural advisory services to over one million farmers, and Shishyadhara, which has enabled subsidy distribution to more than 450,000 underprivileged students. The company also continues to advance its Net Zero 2050 ambition through energy optimisation, renewable energy adoption and the expansion of solar-powered network infrastructure.
Further underscoring the brand’s standing among Sri Lankan consumers, Dialog was also recognised as the ‘Service Brand of the Year’ for the fifth time and the ‘Telecommunication Brand of the Year’ for the 15th consecutive year at the SLIM-KANTAR People’s Awards 2026.
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