Business
Fitch Ratings affirms National Long-Term Rating of Dialog Axiata at ‘AAA (lka)’, Outlook Stable
The affirmation and Stable Outlook reflect Fitch’s view that Dialog will be able to maintain a credit profile commensurate with a ‘AAA(lka)’ rating in the next 12-18 months, despite lower demand for telecom services, escalating costs and a significant increase in the company’s debt amid the Sri Lankan rupee’s devaluation.
Dialog’s rating is driven by its Standalone Credit Profile (SCP) of ‘aaa(lka)’, which reflects its market leadership across mobile, pay-TV and home-broadband (HBB) segments, better execution and network capability and a solid financial profile, offset to an extent by the high exposure of its revenue to the weak Sri Lankan market.
KEY RATING DRIVERS Weak Demand in 2023: We expect Dialog’s revenue growth to slow to around 10% in 2023, from 25% in 2022, amid weakening consumer spending. Consumers are increasingly prioritising essential needs, such as food and medicine, as real income has plunged following the currency depreciation and unprecedently high inflation. Dialog faced pressure on subscriber numbers and usage minutes in 2022. Telecom operators raised voice and data tariffs by 20% and pay-TV by 25% in 2022 to pass through the escalating costs, reducing the services’ affordability.
We believe the recent increases in telecom taxes would also discourage demand as consumers now have to pay 38% tax on voice and 20% on data. Sri Lanka currently has one of the highest telecom tax structures in Asia. To mitigate its domestic market exposure, Dialog is increasingly focusing on its international businesses and enterprise clients, who are somewhat immune to the local environment. The contribution from the international business climbed to 23% in 2022, from 16%17% earlier.
Market Leadership: Dialog is the domestic market leader across mobile, pay-TV and HBB segments. The competition within the mobile segment has intensified in recent months amid the falling demand, with some of the smaller operators aggressively cutting prices. However, we do not believe such a strategy is sustainable as the smaller telcos do not have the network capability, service quality or the financial strength to compete with operators such as Dialog.
Low Profitability: We expect Dialog’s EBITDA margin to improve to around 30%32% over 2023-2024 from 28% in 2022, benefitting from the recent tariff hikes and cost rationalisation measures. Dialog’s EBITDA margin contracted by 12 percentage points in 2022 amid the high inflation and currency depreciation. Around 52% of Dialog’s direct costs are in foreign currency (FC) compared with only 30% of its revenue, exposing the company to currency volatility.
Dialog expects to streamline its costs by consolidating its facilities, optimising its network and rationalising overheads, but we do not believe this will be sufficient to improve margins to the 39%-40% levels before 2022. The low realisation of the recent tariff hikes amid the drop in usage and increased contribution from the lowmargin international business would also mean margins would remain in the low-tomid 30s range in the next few years.
High Foreign-Currency Debt: Around 91% of Dialog’s outstanding debt was in FC at end-2022. The depreciation of the rupee by almost 80% in 2022 materially increased Dialog’s FC debt exposure, while it had to raise more FC debt to fund capex amid the FC shortage in Sri Lanka. We do not believe Dialog’s current FC revenue is sufficient to meet its FC debt obligations, but the company does not have any FC debt repayments due in the next 24 months. Dialog has USD41 million in FC deposits to meet its FC interest costs of around USD12 million per year.
Balance-Sheet Restructuring: Dialog is planning to manage its currency exposure by reducing the FC debt to less than 50% of its outstanding debt by end-2023. It is considering asset monetisation and alternative funding arrangements with existing lenders to achieve a more balanced funding mix. The higher debt stock also raised Dialog’s EBITDA net leverage to 1.3x in 2022, from 0.4x in 2021. We expect leverage to remain around 1.0x until there is a sustainable recovery in margins.
Positive FCF from 2024: We expect Dialog to generate negative free cash flow (FCF) in 2023 amid low profitability and high capex. Dialog’s capex has risen due to the currency devaluation as most of the equipment is imported. Therefore, we expect capex intensity to rise to around 27% of revenue in the next few years from around 23% earlier. Capex will be spent mostly on mobile and fixed-data capacity expansion to cater to the growing demand. Dialog’s FCF should turn positive from 2024, once EBITDA margins gradually recover.
Support from Strong Parent: Our assessment of ‘Medium’ legal and strategic support incentive from its stronger parent, Axiata Group Berhad, would result in a potential two-notch uplift to its rating if its SCP were to weaken, according to our Parent and Subsidiary Linkage Rating Criteria. Axiata guaranteed around 45% of Dialog’s debt as of end-2022. The subsidiary makes a reasonably material financial contribution to the parent, with moderate long-term growth potential. The operational support incentive is ‘Weak’ due to minimal operating synergies with the parent.
Sector Outlook Deteriorating: Fitch expects the average 2023 net debt/EBITDA ratio for Dialog and fixed-line leader Sri Lanka Telecom PLC (SLT, A(lka)/Stable) to weaken to 1.4x in 2023 (2022E: 1.2x) amid weak margins and high capex. We expect sector revenue growth to slow to 8% in 2023 (2022E: 15%), while theaverage 2023 EBITDA margin for SLT and Dialog will remain flat at 32% (2021: 38% and 2022E: 32%) amid low usage and high costs.
Business
Nestlé Lanka marks 120 years of nourishing Sri Lankan families and livelihoods
Nestlé Lanka Limited this year marks 120 years of operations in Sri Lanka, highlighting a century-long presence that has extended beyond food manufacturing to supporting farmers, communities, youth employment and environmental sustainability.
Established in 1906, the company has grown into one of Sri Lanka’s leading food and beverage manufacturers, today producing more than 90% of the products it sells locally. Over the decades, Nestlé Lanka has built a strong domestic footprint through local sourcing, long-term farmer partnerships and continued investment in manufacturing.
Through widely recognised brands such as Nestomalt, Milo and Maggi, the company has become a familiar presence in Sri Lankan households, offering products designed to meet local nutritional needs. Many of its products are fortified with micronutrients aimed at improving dietary intake, while brands such as Milo and Nestomalt have also supported youth sports and active lifestyles in the country.

Nestlé Lanka’s engagement with local agriculture has also played a role in strengthening rural livelihoods. The company works closely with dairy and coconut farmers, providing technical assistance, skills development and reliable market access as part of its responsible sourcing efforts.
The company has also expanded programmes aimed at improving youth employability. Through the “Nestlé Needs YOUth” initiative, young Sri Lankans are provided with access to training, learning and career opportunities. Partnerships with organisations such as BConnected have also helped promote inclusive employment opportunities for people with disabilities.
Sustainability has become an increasingly central focus of the company’s operations. Nestlé Lanka’s manufacturing facility in Kurunegala operates on 100% renewable electricity, while a biomass boiler commissioned in 2024 has helped reduce carbon emissions from manufacturing. The company aims to achieve net-zero carbon emissions by 2050.
Efforts to reduce environmental impact have also extended to packaging. Nestlé Lanka pioneered the shift from plastic to paper straws in aseptic beverage cartons in 2019 and supported the establishment of Sri Lanka’s first recycling plant for such cartons. The company aims to become fully plastic neutral by 2026.
Chairman and Managing Director Bernie Stefan said the milestone reflects the long-standing trust Sri Lankan consumers have placed in the company and the partnerships it has built across the country over generations.
By Sanath Nanayakkare
Business
Over a century of Business History goes to the National Archives
The Ceylon Chamber of Commerce has formally handed over its historical records to the National Archives Department of Sri Lanka, placing over a century of the nation’s commercial history into the care of the country’s official custodians of heritage.
The historical archive being handed over spans from the Chamber’s founding in 1839 to 1973, and includes correspondence, meeting minutes, reports, ledgers, and publications that chronicle the development of trade, enterprise, and industry in Sri Lanka. Together, these records provide a rare and detailed account of how the island’s economy evolved and how its business community helped shape national progress.
The Ceylon Chamber of Commerce was established on 25 March 1839 on the principle that the interests of commerce and trade are best advanced when merchants unite and cooperate in matters affecting the common good. At the time, Ceylon was among the earliest regions in Asia to establish a chamber of commerce, alongside counterparts in Bengal, Bombay, Madras, Canton, Penang, and Singapore.
From its earliest years, the Chamber played a central role in organising and guiding trade. It played a central role in establishing and growing the export economy built on commodities such as coffee, cinnamon, coconut oil, tea, and rubber, and hosted the island’s renowned tea and rubber auctions. It also developed rules and standards for trading practices, helping create an environment of trust and reliability that enabled Sri Lanka’s commerce to thrive.
Business
Ceylinco Life’s 2024 Annual Report wins prestigious double honours
Ceylinco Life has secured two prestigious accolades for its 2024 Annual Report, reaffirming the Company’s leadership in transparent, accountable and sustainability-driven corporate reporting.
At the Association of Chartered Certified Accountants (ACCA) Sri Lanka Sustainability Reporting Awards, Ceylinco Life emerged winner in the ‘Other Financial Services’ category for the second time. Organised by the ACCA, one of the world’s most respected professional accounting bodies, the awards are assessed against globally accepted sustainability and reporting standards rather than local benchmarks, lending them strong international credibility. The recognition underscores Ceylinco Life’s sustained commitment to setting new benchmarks in sustainability reporting within Sri Lanka’s corporate sector.
The Company’s reporting excellence was also recognised at the TAGS Awards 2025 presented by the Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka). Ceylinco Life was ranked among the Top 10 Integrated Reports in Sri Lanka and received the Silver Award in the Insurance Companies category for entities with Gross Premium above Rs. 10 billion. The TAGS Awards evaluate annual reports on the pillars of Transparency, Accountability, Governance and Sustainability, and are widely regarded as Sri Lanka’s benchmark for corporate reporting excellence.
Commenting on the significance of the recognitions, Ceylinco Life Senior Executive Director/ Chief Financial Officer Mr Palitha Jayawardena said these awards validate the Company’s disciplined approach to transparency, governance and sustainability. “Our integrated reporting journey is not only about compliance; it is about clearly demonstrating how we create and protect value over the long term. Being recognised both by the ACCA and by CA Sri Lanka affirms that our reporting standards meet the highest expectations and reflect the depth of our commitment to responsible and sustainable business practices,” he said.
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