Business
Dialog’s “genie Business” Hosts the First Transaction in Sri Lanka at the inauguration launch of India’s Unified Payment Interface (UPI)
In a ground-breaking and historic virtual launch, India’s Unified Payment Interface (UPI) made its official debut in Sri Lanka in partnership with LankaPay, where Dialog’s Fintech solution, genie business proudly conducted the inaugural UPI transaction in the presence of the President of Sri Lanka, His Excellency Ranil Wickramasinghe, Prime Minister of India, His Excellency Narendra Modi, and Prime Minister of Mauritius, His Excellency Pravind Jugnauth.
India’s UPI is a real-time payment system that enables Indian users to link multiple bank accounts and conduct seamless fund transfers and transactions using UPI powered applications. Sri Lankan businesses big or small can now embrace the opportunity to accept payments from UPI powered applications. This integration not only ensures smooth transactions but will also enhance the growth of Indian Tourism. With increased accessibility to Indian markets, businesses in Sri Lanka can capitalize on new avenues for expansion and collaboration, fostering greater economic resilience and prosperity.
Dr. Kenneth De Zilwa, Chairman of LankaPay (Pvt) Ltd said “At LankaPay, we’re thrilled to mark a significant milestone in our global journey through our collaboration with the NPCI International Payments Limited. We’re pleased to see genie Business Fintech Solutions by Dialog Finance PLC taking the initiative to be amongst the first 12 acquirers in the country to accept UPI transactions.
Anticipating rapid growth, we plan to onboard approximately 10,000 merchants for UPI payments within three weeks, reaching 65,000 by March 2024. This global partnership with UPI and our business partners genie Business, Fintech Solutions by Dialog Finance PLC not only benefits tourists, SMEs, MSMEs but also lays the foundation for the future enabling Sri Lanka and LankaPay to expand into trade and investment banking products in phase 2. Thereby, contributing to the revenue growth of the multiple sectors, and industries, creating new business models, and in doing so fostering deeper economic ties between Sri Lanka and India.”
Commenting, Renuka Fernando, Chairperson of Dialog Finance PLC said, “We are honoured to conduct the first transaction in Sri Lanka at the inauguration launch of UPI. This ground-breaking initiative will not only enable a wider range of businesses to participate in the digital financial system but brings us closer to our mission at Dialog Fintech to bring financial inclusivity and access to finance for the MSME sector”.
She further added, “At genie Business, we go beyond enabling seamless digital transactions, but also provide crucial tools such as working capital loans and multi-currency options to all businesses. We are not just a payment solution, but a growth partner, supporting to elevate Sri Lankan businesses to stay ahead of an ever-evolving market. Further, we thank all our business partners, including Taj Samudra Colombo, Ministry of Crab, The Bayleaf, Shoulders by Harpos, Harpos Pizza outlets, King of the Mambo by Galle Face Hotel and The Station Restaurant who readily supported this initiative at their hotspots to enable Indian customers to pay using UPI”.
UPI payments are now available at Dialog Experience Centres, including Bandaranaike International Airport and Dialog Iconic Experience Centre in Colombo 02 in addition to the aforementioned tourist hot spots.
genie Business, powered by Dialog Axiata and Dialog Finance PLC, is more than just a payment solution; it’s a trusted partner in growth and success. This all-encompassing platform provides not only the convenience of contactless QR payments from Lanka QR and international networks, Tap and Pay Card acceptance, Payment Links, Multi Currency internet payments, and online transactions, but also empowers businesses with essential tools like E-shops, working capital loans and banking services. Download genie Business app via Google Play Store & Apple App Store to enrol as a genie Business merchant.
Business
The Ceylon Chamber’s Commercial Document Registration Division expands export support
The Commercial Documents Registration Division (CDRD) of The Ceylon Chamber of Commerce has expanded its export support services with the introduction of the Free Sale Letter for Pharmaceuticals, providing Sri Lankan pharmaceutical manufacturers and exporters with an additional document certification service to support their export processes and compliance requirements in international markets.
The new service expands CDRD’s portfolio of trade documentation solutions, which includes Certificates of Origin and the certification of key commercial documents required by overseas buyers, customs authorities, and regulatory bodies. These services assist exporters across sectors by helping ensure their documentation meets applicable requirements for international trade.
Established in 1925 as one of the authorised institutions to issue Certificates of Origin in Sri Lanka, CDRD has supported the country’s international trade for nearly a century. Today, the Division provides certification and verification services to exporters, manufacturers, freight forwarders, logistics providers, and other trade stakeholders, supporting businesses in meeting documentation requirements for global markets.
In addition to pharmaceutical certification, CDRD facilitates the certification of Commercial Invoices, Packing Lists, Price Lists, Health Certificates, Phytosanitary Certificates, Certificates of Analysis, Bills of Lading, Survey Reports, Beneficiary Certificates, and other export-related documents. The Division also issues Free Sale Letters and Surveyor Appointment Letters, while supporting exporters through the Ministry of Foreign Affairs’ Electronic Document Attestation System (e-DAS), enabling secure and efficient document authentication.
Through established processes, digital solutions, and its e-service platform, CDRD continues to enhance the efficiency and accessibility of trade documentation services. Available 24/7 and 365 days of the year, the platform enables exporters to submit and manage documentation requirements conveniently while ensuring that certified documents meet internationally accepted requirements. By providing reliable documentation support and adapting its services to changing trade needs, the Division assists Sri Lankan businesses in managing export requirements and accessing international markets.
For more information on obtaining commercial document registration services, contact Achala via achala@chamber.lk / 0115588886
Business
Siyapatha Finance unveils newest branch in Bandarawela
Siyapatha Finance PLC recently expanded its island-wide footprint with the successful inauguration of its 64th branch in Bandarawela. Strategically located in scenic hill town in the Badulla District, the latest branch offers convenient and wider access to tailored, customer-centric financial solutions.
The branch was ceremoniously declared open by Siyapatha Finance PLC Chief Executive Officer (CEO) Mathisha Hewavitharana, joined by Chief Operating Officer (COO)Rajeev De Silva, Ms.D.M. Dewmi Tharindi, a student of Bandarawela Dharmapala Vidyalaya who won the Under-18 Girls’ 3,000m event at the Junior National Athletics Championship, the Senior Management and staff members as well as Traffic OIC Kandasami, Trade Association Secretary Sunanda Rathnayaka, representatives of the government and private banks and insurance companies and well-wishers.
Sharing his thoughts, Siyapatha Finance PLC CEO Mathisha Hewavitharana remarked: “We are deeply honoured to be of service to the people of Bandarawela. Opening this branch is a pivotal step in our 2026 expansion strategy and a reflection of our commitment to strengthen our presence in Sri Lanka. It is a region that showcases potential for greater economic development primarily through the country’s traditional agricultural practices. We look forward to reaching as many different communities as possible in the coming years.”
The Bandarawela branch offers a comprehensive product portfolio including leasing, fixed deposits, gold financing, business loans, personal loans, fast draft, and factoring to Smart Pay, the Company’s bill payment facility. With a thorough understanding about the current socio-economic dynamics of the region, the well-trained team at the newest branch is dedicated to providing flexible financial solutions to aspiring individuals as well as small and medium-scale enterprises (SMEs).
Business
Dialog recognised as Sri Lanka’s Most Loved Service and Telecommunications Brand for third consecutive year
Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, has once again been recognised as Sri Lanka’s Most Loved Brand in the Service and Telecommunications sectors, while also ranking among the top Corporate Brands in the LMD Brands Annual. Marking its third consecutive year at the top of both categories, the recognition reflects the company’s commitment to enriching Sri Lankan lives and enterprises through technology, while creating value for customers, communities and the nation.
The accolades were awarded through the LMD Brands Annual survey, conducted independently by PepperCube Consultants on behalf of Media Services. Based on responses from 400 readers across Sri Lanka, representing a broad demographic and geographic mix, the survey identified the brands that resonated most strongly with consumers in terms of trust, loyalty and brand affinity.
Lasantha Theverapperuma, Group Chief Marketing Officer of Dialog Axiata PLC said, “Being recognised as Sri Lanka’s Most Loved Brand across both the Service and Telecommunications sectors is a meaningful endorsement of the trust and confidence that Sri Lankans continue to place in Dialog. This recognition reflects our commitment to understanding and serving the evolving needs of our customers while expanding access to digital connectivity, services and opportunities. As we continue to innovate and grow, we remain focused on creating value for communities and supporting Sri Lanka’s digital and socioeconomic progress.”
The recognition also reflects Dialog’s continued focus on innovation, customer-centricity and investments that support Sri Lanka’s digital future, including expanded 5G connectivity, AI-powered digital experiences and broader access to digital services.
Beyond connectivity, Dialog continues to support communities, livelihoods and the environment through initiatives such as Govi Mithuru, which provides AI-driven agricultural advisory services to over one million farmers, and Shishyadhara, which has enabled subsidy distribution to more than 450,000 underprivileged students. The company also continues to advance its Net Zero 2050 ambition through energy optimisation, renewable energy adoption and the expansion of solar-powered network infrastructure.
Further underscoring the brand’s standing among Sri Lankan consumers, Dialog was also recognised as the ‘Service Brand of the Year’ for the fifth time and the ‘Telecommunication Brand of the Year’ for the 15th consecutive year at the SLIM-KANTAR People’s Awards 2026.
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