Business
Dialog Axiata Upgrades its Official Website to Support Inclusive Online Journeys
Dialog Axiata PLC, Sri Lanka’s premier connectivity provider, upgraded its official website – dialog.lk, by redesigning it to be more accessible and user-friendly for Persons with Disabilities (PWDs), underscoring the Company’s unwavering commitment to inclusivity.
With accessibility and inclusion at the core of this website upgrade, dialog.lk will now include features such as screen reader compatibility, accessible colour schemes for those with colour blindness, alternative text for images and multimedia content, responsive design, clear and simple language, user-friendly navigation and assistive technology support. These features will allow the website to cater to the varied needs of individuals with disabilities including those with vision impairments, motor impairments, cognitive and development challenges, Attention Deficit Hyperactivity Disorder (ADHD) and individuals who are epileptic.
In line with the United Nations Sustainable Development Goals, specifically Goal 9 – Build Resilient infrastructure, Promote inclusive and sustainable industrialization and foster innovation, the company aims to ensure PWDs have equal access to Dialog’s services, with the upgraded website being the first phase of the Company’s comprehensive roadmap to revamping all of its digital touchpoints.
Commenting, Sugath Wasantha de Silva, Hon. President, Sri Lanka Council of Vision Impaired Graduates said, “I am happy to see Dialog making an effort to make their services accessible to persons with disabilities. Dialog’s dedication to ensuring that people with disabilities can independently engage with their services through their website is a significant step towards a more equitable world. This also sets a remarkable example of empathy and responsible corporate citizenship”.
Commenting, Asanga Priyadarshana, Head of Sustainability and Group Chief of Risk and Compliance of Dialog Axiata PLC said, “We are proud to upgrade dialog.lk, prioritising inclusivity for Persons with Disabilities. This marks a significant step in our commitment to ensuring equal access to our services. With features such as screen reader compatibility, accessible color schemes, and assistive technology support, we aim to cater to diverse needs. This initiative aligns with our broader inclusivity agenda, echoing our dedication to empowering all individuals, including those with disabilities, through accessible and user-friendly digital experiences”.
This announcement follows a range of notable initiatives by Dialog, including the Ratmalana Audiology Centre and Jaffna Speech Therapy Centre, which act as Centres of Excellence for hearing and speech issues and have been supporting communities since 2007. Another initiative, Deaftawk, is an app designed to help bridge the communication gap between the deaf community, by allowing users to connect with Sign Language interpreters in real time.
Business
Middle East tensions may hit tourism and energy sectors
Escalating geopolitical tensions in the Middle East involving Iran are beginning to raise concerns here, with analysts warning that the fallout could affect not only the island’s tourism industry but also its energy sector.
Tourism stakeholders say the first signs of a slowdown in visitor arrivals have begun to emerge as airlines and travel operators adjust to disruptions across key Middle Eastern aviation corridors.
According to Harsha Suriyapperuma, Chairman of the Sri Lanka Tourism Development Authority, the current tensions could temporarily influence travel flows mainly due to disruptions affecting major transit hubs in the Gulf region.
A significant share of travellers heading to Sri Lanka from Europe and other long-haul destinations transit through aviation hubs such as Dubai, Doha and Abu Dhabi.
Industry analysts say that when geopolitical tensions escalate in the Middle East, airlines often revise flight paths, cancel services or adjust schedules due to security concerns and airspace restrictions, which can slow tourism flows to destinations like Sri Lanka.
According to a Tourism industry leader, global travel demand is highly sensitive to geopolitical developments affecting major aviation corridors.
He noted that disruptions to Middle Eastern airspace could result in longer travel routes, higher airline operating costs and increased airfares, which may influence the travel decisions of tourists planning long-haul holidays.
At the same time, economists and energy analysts warn that the conflict could also create ripple effects in global energy markets.
Sri Lanka is heavily dependent on imported fuel, and any instability in the Middle East — particularly involving a major oil producer like Iran — could push global crude oil prices upward.
Energy sector sources said rising oil prices would increase the cost of fuel imports and place additional pressure on the country’s foreign exchange reserves.
Higher global oil prices could also raise operational costs in the power generation sector, particularly for thermal power plants operated by the Ceylon Electricity Board, which relies on fuel and coal imports to meet electricity demand.
Analysts say increased fuel costs could eventually translate into higher electricity generation costs and additional financial pressure on the national power utility.
The tourism sector had entered 2026 on a strong recovery trajectory after attracting more than two million visitors last year, with authorities targeting three million arrivals this year.
However, industry experts caution that prolonged geopolitical instability in the Middle East could slow the momentum of Sri Lanka’s tourism recovery while simultaneously creating new challenges for the country’s energy sector.
Despite these emerging risks, officials remain cautiously optimistic that the impact will be temporary if tensions in the region stabilise in the coming weeks.
They stress that Sri Lanka continues to be viewed internationally as a safe and attractive destination, while authorities are closely monitoring developments in global energy markets and aviation networks.
By Ifham Nizam
Business
NDB raises Sri Lanka’s largest Basel III-Compliant Thematic Bond
National Development Bank PLC (NDB/ the Bank) recently announced that it successfully raised LKR 16.0 billion through the issuance of Basel III-compliant Tier II Rated Unsecured Subordinated Redeemable GSS+ Bonds (the GSS+ Bonds), to be listed on the Colombo Stock Exchange (CSE). This issuance marks a major milestone in thematic fundraising within Sri Lanka’s capital markets landscape, signaling the country’s growing progress in the increasingly important segment of sustainable finance.
The GSS+ Bonds issue opened on 10 March 2026 and was oversubscribed within the same day, demonstrating strong demand from both retail and institutional investors. This response reaffirms the confidence investors place in NDB and its overall financial strength and stability. The issuance of the GSS+ Bonds reflects the Bank’s strong environmental and social considerations embedded in its lending practices. For many years, NDB has maintained a robust Environmental and Social Management System (ESMS) ensuring that funds are directed toward environmentally and socially responsible projects and causes.
NDB’s GSS+ Bonds will be deployed to finance eligible Green (including Blue), Social, Sustainability, and Sustainability-Linked projects, supporting environmentally responsible, socially impactful, and sustainable economic development.
Business
HNB General Insurance fastest in reaching LKR 11 Bn. revenue (GWP) within 10 years of operations
HNB General Insurance Limited (HNBGI) announced its financial results for the year ended 31 December 2025, marking a milestone year of accelerated growth, strengthened financial resilience, and sustained business momentum.
The Company recorded a Gross Written Premium (GWP) of LKR 11.0 billion for 2025, reflecting a robust 21% growth compared to LKR 9.1 billion in 2024. This performance significantly outpaced the industry’s growth of 15%, demonstrating the Company’s strong competitive positioning, disciplined execution, and continued customer confidence. With this achievement, HNBGI becomes the first general insurer in Sri Lanka to reach the LKR 11 billion GWP milestone within ten years of operations. The Company also improved its market position, moving up to 6th place from 7th in Sri Lanka’s general insurance sector.
The Fire segment emerged as a standout contributor with a 27% growth, reaching LKR 2.4 billion, while the Motor portfolio grew by 25% to LKR 6.0 billion. Marine recorded a steady 16% increase to LKR 378 million, and the Miscellaneous segment contributed LKR 2.2 billion. The broad-based growth across segments reflects HNB General Insurance’s balanced portfolio, effective distribution reach, and strong customer confidence.
The Company demonstrated its unwavering commitment to customers through timely and efficient claims management, committing LKR 2.5 billion towards Ditwa cyclone-related claims. In addition, a further LKR 4.7 billion was paid in claims across all other segments during the year, underscoring the Company’s financial strength and reliability in times of need.
The Company’s financial strength further consolidated during the year, with Total Assets growing by a significant 31% to LKR 13.38 billion, while Funds Under Management increased by 9% to LKR 6.74 billion. The Capital Adequacy Ratio remained well above regulatory requirements at 190%, reflecting a solid capital base to support future growth.
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