Features
Data-driven decision making for economic prosperity and good governance – part I
By Dr. Ranga Prabodanie
Just as the industrial revolution transformed the agrarian economies to manufacturing economies during 1970s and 1980s, the “data revolution” is expected to transform the world towards a global digital economy within the 21st century. Unlike the coal-fueled industrial revolution, today’s data revolution has opened a fair game allowing all nations, businesses and individuals to harness the relentless tide of data. Today, the production, storage and consumption of digital data has become a virtually unconscious process. Billions of people and devices connected to internet are generating massive amounts of data on people, products, markets, weather, traffic, etc. and the list goes to infinity. Such data in large volume, velocity, variety and complexity known as “big data” together with advances in technologies such as Internet-of-Things (IOT), Artificial Intelligence, Cloud and Edge Computing, Robots and 5G networks have paved the way for the 21st century data revolution. Cost efficiency, scalability and adaptability of these technologies have created an open competitive environment where anyone who take strategic advantage of data by uncovering the hidden insights can reach the heights of success.
Broadly defined, data-driven decision making is the process of collecting and analyzing data and generating insights from data to inform decision making. It’s the philosophy of making decisions based on real data rather than on intuition. This article attempts to rationalize a nation-wide movement to explore data strategically for economic and social development. To establish the context, let’s first take a look at how successful businesses use data smartly to drive their profits.
Data-Driven Business Models
Amazon, the world’s largest online marketplace, which placed its founder Jeff Bezos among the richest in the world, is a typical success story of data-driven decision making. Amazon’s product recommendation algorithms make intelligent predictions on which products each customer would be interested in, based on what the customer have viewed, bought, ranked and reviewed previously. Highly personalized product recommendations are driving Amazon’s profits and sales. By carefully tracking and analyzing every single aspect of customer behavior from mouse-click to product search and purchase, and by integrating the insights generated from such data into their decision making, the company has realized staggering profits and sales over the years.
Coca Cola recently introduced a new flavour Cherry Sprite based on the data recorded on self-service soft drink machines that dispense drinks according to customer specified mix (Bernard Marr – an article on Forbes magazine). They have utilized extensive analysis of sales data to identify trends such as decline in demand for sugary drinks and to optimally combine several factors including price, taste and packaging to match the expectations of local customers in more than 200 countries throughout the world. The company has developed and promoted healthier options such as Minute Maid in response to market intelligence they have generated not only from sales data but those shared on social media.
Uber, which revolutionized, the transportation industry within few years of its inception, is fuelled by data they collect on bookings, trips, travel patterns and behaviors. You may have enjoyed the luxury of picking up an Uber Taxi within few minutes out of the shopping mall or airport. How do they make the taxis available when and where we need them just-in-time? Uber uses historical data on times, days, and locations where the demand occurred and the trips completed to perform extensive analysis which identify areas where the demand can exceed supply. They then inform the drivers to move to such areas well in time to explore the rising demand. Uber uses data extensively in every business function including pricing, driver rating, traffic monitoring, driver guiding, and fake-rides detection.
Ecommerce in Sri Lanka
If we compare those three multinational business models with similar businesses in Sri Lanka, our retailers, soft-drink businesses and taxi services do use information technology, and are not necessarily under-resourced, at least in terms of digital data; but why cannot they stand out from others, cross the national boundaries and make global brands? Supermarket chains such as Keells, Arpico and Cargills collect massive amounts of sales data just as Amazon does. If they properly analyze the data, they can learn more about consumer behaviors and tastes (e.g. fast-moving brands, products bought together, quantities purchased, shopping frequencies, arrival times) and use those insights to offer a unique shopping experience. There was a boom in online shopping during the pandemic lockdowns, but unfortunately, all our retailers had similar ecommerce platforms with same basic functionality and they lacked data-driven innovation. Shoppers have to search, check availability, select and add each item to the cart coping with annoyingly slow web site performance. Reducing search, and thus the transaction cost, is the fundamental concept which drives the success of ecommerce business. If our leading retailers had ever looked at the sales data seriously, they would have known that people usually buy the same brand of milk powder every time and same set of consumer products every week. And who knows, there may be other surprising patterns hidden underneath the heaps of sales data. Simple data-driven innovations such as suggesting or adding customer favorites to the cart automatically can escalate retail sales and profits while saving the customers’ valuable time.
Understanding the Customer
The taxi services in Sri Lanka also have online and mobile booking facilities and all the data on service requests, bookings and completed trips are recorded. If those records are mined using appropriate methods and technology, they could reveal unimaginable insights that would help improve the service. Success in service sector is hugely dependent on understanding the customer. As Coca Cola has always acknowledged, customer tastes vary across continents and they evolve rapidly over time. Hence, acquisition of market intelligence through continuous data collection and analysis is of utmost importance for the fast-moving service sector.
Within the service domain, banking, finance and insurance sector is usually the forerunner in adopting up-to-date technologies. Almost all banks in Sri Lanka have electronic records of customers, accounts, transactions, savings, etc. but what rarely happens is the analysis of those records to generate insights on specific customer groups and their specific needs. Previously unexplored opportunities may arise with emerging trends such as delayed retirement, overseas higher education and online shopping. In such dynamic business environments, data is the primary source of market intelligence and the perfect recipe for understanding the customer.
Data-Driven Governance
It’s not only the profit-seeking businesses which capitalize on the mass influx of data. Forward-looking nations use data to generate intelligence that drive public policy and delivery of public services ensuring transparency and accountability. In developed countries like US and Australia, data-driven predictive analysis is used to estimate and manage the demand for health and aged care services. Emergency services use historical data on emergency calls, locations, response times, etc., for efficient allocation of resources to improve their preparedness and response. Several countries use crime data analysis (dates, locations, types, victims, suspects, etc.) for risk assessment, to improve crime intelligence, and to fight crime more proactively. Simulations based on weather data, hydro-geographical data, emissions and extractions are used for measuring and predicting environmental impacts and informing government policy towards mitigation and conservation.
Data use in Developing Countries
The world bank report on “Big Data in Action for Government” highlights several examples of developing countries adopting data driven decision making to serve their people better. A state government in Brazil has used a mobile app to collect real time data on health care services which enabled them to identify issues such as bribing and to respond timely and efficiently. In Seoul, South Korea, data from taxi services have been used to optimize the nighttime bus service by matching the origins and destinations of the trips. Kenyan government uses a mapping platform to identify areas where there are shortages of education resources. In Mexico, data from student interaction and feedback are analyzed to identify problems and continuously improve the education process. The municipal government of Shanghai has significantly reduced the maintenance cost and service disruptions in their water supply network by monitoring data obtained from sensors installed at various points of the network to identify issues such as leaks. South African government is using data from satellite images and mobile apps to geo-locate households with a view to digitize their census process. In India, data on nightlights captured from satellite images are used to monitor electricity supply. There are countless other examples of governments using widely available technology to collect data on public services, market performance, investments, and other socio-economic indicators. They analyze the data to identify trends, patterns, issues and developments and to predict future events, outcomes and behaviors. The insights and predictions then inform and guide the policy formulation.
Above examples provide evidence that even the developing countries can use data strategically and innovatively for economic development and social well-being. The next part of this article will focus on where we are today as a nation in the path towards the data revolution and where we can be tomorrow.
(The writer is a Senior Lecturer in Wayamba University of Sri Lanka. However, the views and ideas presented are those of the author and do not reflect the policy or position of any institution.)
Features
We handed every child a screen and called it progress. Now what?
SERIES: THE GREAT DIGITAL RETHINK: PART I OF V
The Great Digital Bet
Cast your mind back to the late 1990s. Technology evangelists, in government, in schools, in Silicon Valley boardrooms, were making a very confident prediction: the classroom of the future would be digital, and that future was essentially already here. Wire the schools. Buy the computers. Train the teachers to press the right buttons. And stand back as a generation of turbo-charged, digitally-empowered learners leapfrogs every educational problem ever known to humanity.
It was, to be fair, an intoxicating idea. Who wouldn’t want to modernise education? Who could argue against progress? And so governments around the world, rich and poor, north and south, opened their wallets and signed their contracts. Phase One of the Great Digital Experiment had begun, and very few people were allowed to ask awkward questions.
From Computer Labs to Pocket Supercomputers
Through the 2000s, the experiment scaled up. We moved from shared computer labs to 1:1 device programmes, a laptop or tablet for every child, like some kind of annual prize-giving that never ended. Vendors introduced the irresistibly catchy notion of ‘digital natives,’ a generation supposedly born knowing how to swipe, and, therefore, desperately in need of classrooms that matched their wired-up lives. And, gradually, quietly, commercial platforms began mediating almost everything that happened between a teacher and a student.
The research, even then, was sending mixed signals. OECD data showed that more personal screen time was not automatically producing better learners. Students who used computers heavily in school were not streaking ahead in reading or maths. But these inconvenient findings were absorbed into a simple narrative: the problem was not the technology, it was how teachers were using it. More training. Better platforms. Upgraded hardware. The answer, invariably, was more.
‘The pen is mightier than the keyboard’,
a slogan that turned a psychology study into a revolution in educational policy.
Then the Pandemic Happened
And then came COVID-19, and suddenly every school in the world was forced to discover whether digital education actually worked when it had no analogue alternative. The answer, for most children, was: not very well. Schools closed, screens opened, and learning largely ground to a halt, not because the technology failed, but because education, it turned out, is stubbornly, irreducibly human. What worked was teachers who knew their students, relationships built over time, the unquantifiable texture of a real classroom. A Zoom rectangle, however crisp the resolution, is not a substitute.
The pandemic accelerated digitalisation to a degree nobody had planned for and exposed its limits simultaneously. UNESCO’s own global monitoring report, not exactly a hotbed of anti-technology radicalism, sounded the alarm in 2023, issuing what amounted to a polite institutional apology: technology in education must be a tool that serves learners, not an end in itself. Translation: we may have overdone it.
The Evidence Catches Up
The science, meanwhile, had been accumulating quietly. A widely cited study showed that students who take notes by hand retain and understand information better than those typing on laptops, not because handwriting is some mystical ancient craft, but because the physical slowness forces you to process, summarise and think, while typing tempts you into verbatim transcription. Your fingers race across the keyboard and your brain mostly stays home.
At the scale of entire school systems, OECD analysis of PISA 2022 results, which showed historic declines in reading and mathematics across member countries, drew a striking curve: moderate use of digital devices is associated with better outcomes, but heavy use, especially for leisure during school time, correlates with lower performance. Not a little lower. Substantially lower. And this held true even after accounting for students’ socioeconomic backgrounds. In other words, digital distraction is an equal-opportunity problem.
PISA 2022 also produced some of the most dismal reading and maths scores seen in decades across wealthy nations. Was technology entirely to blame? Almost certainly not. But policymakers looking for something tangible to point at, and something they could actually change before the next election, had found their answer.
The Revolt of the Sensible
Finland, long the world’s favourite education success story, passed legislation in 2025 restricting mobile phone use in schools. Phones are now generally prohibited during lessons unless a teacher grants specific permission. Sweden went further still, announcing a full national ban, phones collected at the start of the school day and returned at dismissal, to take effect in 2026. The Swedes had already begun quietly rolling back their earlier enthusiasm for digital devices in preschools, reintroducing books and handwriting after noticing that children’s reading comprehension was suffering. Australia’s Queensland state had already launched its ‘away for the day’ policy, extending the ban to break times as well as lessons. We do not yet know how other wealthy, technologically advanced countries will respond to this challenge, but they are undoubtedly watching the pioneers of de-digitalisation with close attention.
These are not technophobic, backwards-looking nations. Finland and Sweden sit at the very top of every global education ranking. They have the infrastructure, the teacher quality and the research capacity to make considered decisions. What they have decided, after three decades of enthusiastic investment in digital education, is that smartphones in the hands of children during school hours are doing more harm than good. That is a significant statement from people who know what they are talking about.
The Two-Speed World
Here is where things become genuinely uncomfortable for the international education community. While many rich countries like Finland, Sweden and Australia are scaling back, vast swathes of the world are still scaling up. Across parts of South Asia, Africa and Latin America, and in pockets of the Global North that never quite caught up, governments are signing major contracts for tablet programmes and AI tutoring tools. They are, in good faith, doing what wealthy countries told them to do 30 years ago: invest in technology and watch the learning happen.
The people selling them these systems are not pointing to the Nordic retreat.
The multilateral organisations and development banks financing their ed-tech purchases have been slow to update their models. And so the world is now running two parallel education experiments simultaneously:
some rich countries are de-digitalising, while everyone else is still trying to digitalise in the first place. The disparity is not merely ironic, it raises serious questions about who sets the agenda for global education reform, and whose children bear the cost of getting it wrong. While Finland retreats from the classroom screen, others are still signing the contracts that will fill theirs.
What This Series Is About
Over the next four articles, this column will trace this story across every level of education, from primary classrooms where six-year-olds are learning cursive again in Stockholm, to universities where academics are requiring handwritten examinations partly to outwit AI essay-generators. We will look at the evidence honestly, without either the breathless optimism that launched the digital revolution or the nostalgic panic now driving some of the backlash.
We will also ask the question that international education policy rarely pauses to ask: when the wealthy world discovers that an experiment has not gone quite as planned, who bears the cost of correction, and who is still being sold the original experiment at full price?
De-digitalisation is not a confession. It is, at best, a mid-course correction by systems with the luxury of one. The real question is what we owe the rest of the world, which hasn’t had that luxury yet.
SERIES ROADMAP
Part I: From Ed-Tech Enthusiasm to De-Digitalisation (this article) | Part II: Phones, Pens & Early Literacy in Primary Schools | Part III: Attention, Algorithms & Adolescents in Secondary Education | Part IV: Universities, AI & the Return of the Handwritten Exam | Part V: A Critical Theory of Educational De-Digitalisation
(The writer, a senior Chartered Accountant and professional banker, is Professor at SLIIT, Malabe. The views and opinions expressed in this article are personal.)
Features
Relief without recovery
The escalating conflict in the Middle East is of such magnitude, with loss of life, destruction of cities, and global energy shortages, that it is diverting attention worldwide and in Sri Lanka, from other serious problems. Barely four months ago Sri Lanka experienced a cyclone of epic proportions that caused torrential rains, accompanied by floods and landslides. The immediate displacement exceeded one million people, though the number of deaths was about 640, with around 200 others reported missing. The visual images of entire towns and villages being inundated, with some swept away by floodwaters, evoked an overwhelming humanitarian response from the general population.
When the crisis of displacement was at its height there was a concerted public response. People set up emergency kitchens and volunteer clean up teams fanned out to make flooded homes inhabitable again. Religious institutions, civil society organisations and local communities worked together to assist the displaced. For a brief period the country witnessed a powerful demonstration of social solidarity. The scale of the devastation prompted the government to offer generous aid packages. These included assistance for the rebuilding of damaged houses, support for building new houses, grants for clean up operations and rent payments to displaced families. Welfare centres were also set up for those unable to find temporary housing.
The government also appointed a Presidential Task Force to lead post-cyclone rebuilding efforts. The mandate of the Task Force is to coordinate post-disaster response mechanisms, streamline institutional efforts and ensure the effective implementation of rebuilding programmes in the aftermath of the cyclone. The body comprises a high-level team, led by the Prime Minister, and including cabinet ministers, deputy ministers, provincial-level officials, senior public servants, representing key state institutions, and civil society representatives. It was envisaged that the Task Force would function as the central coordinating authority, working with government agencies and other stakeholders to accelerate recovery initiatives and restore essential services in affected regions.
Demotivated Service
However, four months later a visit to one of the worst of the cyclone affected areas to meet with affected families from five villages revealed that they remained stranded and in a state of limbo. Most of these people had suffered terribly from the cyclone. Some had lost their homes. A few had lost family members. Many had been informed that the land on which they lived had become unsafe and that they would need to relocate. Most of them had received the promised money for clean up and some had received rent payments for two months. However, little had happened beyond this. The longer term process of rebuilding houses, securing land and restoring livelihoods has barely begun. As a result, families who had already endured the trauma of disaster, now face prolonged uncertainty about their future. It seems that once again the promises made by the political leadership has not reached the ground.
A government officer explained that the public service was highly demotivated. According to him, many officials felt that they had too much work piled upon them with too little resources to do much about it. They also believed that they were underpaid for the work they were expected to carry out. In fact, there had even been a call by public officials specially assigned to cyclone relief work to go on strike due to complaints about their conditions of work. This government official appreciated the government leadership’s commitment to non corruption. But he noted the irony that this had also contributed to a demotivation of the public service. This was on the unjustifiable basis that approving and implementing projects more quickly requires an incentive system.
Whether or not this explanation fully captures the situation, it points to an issue that the government needs to address. Disaster recovery requires a proactive public administration. Officials need to reach out to affected communities, provide clear information and help them navigate the complex procedures required to access assistance. At the consultation with cyclone victims this was precisely the concern that people raised. They said that government officers were not proactive in reaching out to them. Many felt they had little engagement with the state and that the government officers did not come to them. This suggests that the government system at the community level could be supported by non-governmental organisations that have the capacity and experience of working with communities at the grassroots.
In situations such as this the government needs to think about ways of motivating public officials to do more rather than less. It needs to identify legitimate incentives that reward initiative and performance. These could include special allowances for those working in disaster affected areas, recognition and promotion for officers who successfully complete relief and reconstruction work, and the provision of additional staff and logistical support so that the workload is manageable. Clear targets and deadlines, with support from the non-governmental sector, can also encourage officials to act more proactively. When government officers feel supported and recognised for the extra effort required, they are more likely to engage actively with affected communities and ensure that assistance reaches those who need it most.
Political Solutions
Under the prevailing circumstances, however, the cyclone victims do not know what to do. The government needs to act on this without further delay. Government policy states that families can receive financial assistance of up to Rs 5 million to build new houses if they have identified the land on which they wish to build. But there is little freehold land available in many of the affected areas. As a result, people cannot show government officials the land they plan to buy and, therefore, cannot access the government’s promised funds. The government needs to address this issue by providing a list of available places for resettlement, both within and outside the area they live in. However, another finding at the meeting was that many cyclone victims whose lands have been declared unsafe do not wish to leave them. Even those who have been told that their land is unstable feel more comfortable remaining where they have lived for many years. Relocating to an unfamiliar area is not an easy decision.
Another problem the victims face is the difficulty of obtaining the documents necessary to receive compensation. Families with missing members cannot prove that their loved ones are no longer alive. Without official confirmation they cannot access property rights or benefits that would normally pass to surviving family members. These are problems that Sri Lanka has faced before in the context of the three decade long internal war. It has set up new legal mechanisms such as the provision of certificates of absence validated by the Office on Missing Persons (OMP) in place of death certificates when individuals remain missing for long periods. The government also needs to be sensitive to the fact that people who are farmers cannot be settled anywhere. Farming is not possible in every location. Access to suitable land and water is essential if farmers are to rebuild their livelihoods. Relocation programmes that fail to take these realities into account risk creating new psychological and economic hardships.
The message from the consultation with cyclone victims is that the government needs to talk more and engage more directly with affected communities. At the same time the political leadership at the highest levels need to resolve the problems that government officers on the ground cannot solve. Issues relating to land availability, legal documentation and livelihood restoration require policy decisions at higher levels. The challenge to the government to address these issues in the context of the Iran war and possible global catastrophe will require a special commitment. Demonstrating that Sri Lanka is a society that considers the wellbeing of all its citizens to be a priority will require not only financial assistance but also a motivated public service and proactive political leadership that reaches out to those still waiting to rebuild their lives.
by Jehan Perera
Features
Supporting Victims: The missing link in combating ragging
A recent panel discussion at the University of Peradeniya examined the implications of the Supreme Court’s judgement on ragging, in which the Court recognised that preventing ragging requires not only criminal penalties imposed after an incident occurs but also systems and processes within universities that enable victims to speak up and receive support. Bringing together perspectives from law, university administration, psychology and students, the discussion sought to understand why ragging continues to persist in Sri Lankan universities despite the existence of legal prohibitions. While the discussion covered legal and institutional dimensions, one theme emerged clearly: addressing ragging requires more than laws and disciplinary rules. It requires institutions that are capable of supporting victims.
Sri Lanka enacted the Prohibition of Ragging and Other Forms of Violence in Educational Institutions Act No. 20 of 1998 following several tragic incidents in universities, during the 1990s. Among the most widely remembered is the death of engineering student S. Varapragash at the University of Peradeniya in 1997. Incidents such as this shocked the country and revealed the consequences of allowing violent forms of student hierarchy to persist. The 1998 Act marked an important legal intervention by recognising ragging as a criminal offence. The law introduced severe penalties for individuals found guilty of engaging in ragging or other forms of violence in educational institutions, including fines and imprisonment.
Despite the existence of this law for nearly three decades, prosecutions under the Act have been extremely rare. Incidents continue to surface across universities although most are not reported. The incidents that do reach university administrations are dealt with internally through disciplinary procedures rather than through the criminal justice system. This suggests that the problem does not lie solely in the absence of legal provisions but also in the ability of victims to come forward and pursue complaints.
The tragic reminders; the cases of Varapragash and Pasindu Hirushan
Varapragash, a first-year engineering student at the University of Peradeniya, was forced by senior students to perform extreme physical exercises as part of ragging, resulting in severe internal injuries and acute renal failure that ultimately led to his death. In 2022, the courts upheld the conviction of one of the perpetrators for abduction and murder. The case illustrates not only the brutality of ragging but also how long and difficult the path to justice can be for victims and their families. Even when victims speak about their experiences, they may not always disclose the full extent of what they have endured. In the case of Varapragash, the judgement records that the victim told his father that he was asked to do dips and sit-ups. Varapragash’s father had testified that it appeared his son was not revealing the exact details of what he had to endure due to shame.
More than two decades after the death of Varapragash, the tragedy of ragging continues. The 2025 Supreme Court judgement arose from the case of Pasindu Hirushan, a 21-year-old student of the University of Sri Jayewardenepura, who sustained devastating head injuries at a fresher’s party, in March 2020, after a tyre sent down the stairs by senior students struck him. He became immobile, was placed on life support, and returned home only months later. If the Varapragash case exposed the deadly consequences of ragging in the 1990s, the Pasindu Hirushan case demonstrates that universities are still failing to prevent serious violence, decades after the enactment of the 1998 Act. It was against this background of continuing institutional failure that the Supreme Court issued its Orders of Court in 2025. Among the key mechanisms emphasised by the judgement is the establishment of Victim Support Committees within universities.
Why do victims need support?
Ragging in universities can take many forms, including verbal humiliation, physical abuse, emotional intimidation and, in some instances, sexual harassment. While all forms of ragging can have serious consequences, incidents involving sexual harassment often present additional barriers for victims who wish to come forward. Victims may hesitate to complain due to weak institutional mechanisms, fear of retaliation, or uncertainty about whether their experiences will be taken seriously. In many cases, those who speak out are confronted with questions that shift attention away from the alleged misconduct and onto their own behaviour: why did s/he continue the conversation?; why did s/he not simply disengage, if the harassment occurred as claimed?; why did s/he remain in the environment?; or did his/her actions somehow encourage the accused’s behaviour? Such responses illustrate how easily victims can be subjected to a second layer of scrutiny when they attempt to report incidents. When individuals anticipate disbelief, minimisation or blame, silence may appear safer than disclosure. In such circumstances, the presence of a trusted institutional body, capable of providing guidance, protection and support, become critically important, highlighting the need for effective Victim Support Committees within universities.
What Victim Support Committees must do
As expected by the Supreme Court, an effective Victim Support Committee should function as a trusted institutional mechanism that places the safety and dignity of victims at the centre of its work. The committee must provide a safe and confidential point of contact through which victims can report incidents of ragging without fear of intimidation or retaliation. It should assist victims in understanding and pursuing available complaint procedures, while also ensuring their immediate protection where there is a risk of continued harassment. Recognising the psychological harm ragging may cause, the committee should facilitate access to counselling and emotional support services. At a practical level, it should also help victims document incidents, record statements, and preserve evidence that may be necessary for disciplinary or legal proceedings. The committee must coordinate with university authorities to ensure that complaints are addressed promptly and responsibly, while maintaining strict confidentiality to protect the identity and well-being of those who come forward. Beyond responding to individual cases, Victim Support Committees should also contribute to broader awareness and prevention efforts, within universities, helping to create an environment where ragging is actively discouraged and students feel safe to report incidents. Without such support, the process of pursuing justice can become overwhelming for individuals who are already dealing with the emotional impact of abuse.
Making Victim Support Committees work
According to the Orders of Court, these committees should include representatives from the academic and non-academic staff, a qualified counsellor and/or clinical psychologist, an independent person, from outside the institution, with experience in law enforcement, health, or social services, and not more than three final-year students, with unblemished academic and disciplinary records, appointed for fixed terms. Further, universities must ensure that committees consist of individuals who possess both expertise and genuine commitment in areas such as student welfare, psychology, gender studies, human rights and law enforcement, in line with the spirit of the Supreme Court’s directions, rather than consisting largely of ex officio positions. If treated as routine administrative positions, rather than responsibilities requiring specialised knowledge, sensitivity and empathy, these committees risk becoming symbolic rather than functional.
Greater transparency in the appointment process could strengthen the credibility of these committees. Universities could invite expressions of interest from individuals with relevant expertise and demonstrated commitment to supporting victims. Such an approach would help ensure that the committees benefit from the knowledge and dedication of those best equipped to fulfil this role.
The Supreme Court judgement also introduces an important safeguard by giving the University Grants Commission (UGC) the authority to appoint members to university-level Victim Support Committees. If exercised with integrity, this provision could help ensure that these committees operate with greater independence. It may also help address a challenge that sometimes arises within institutions, where individuals, with relevant expertise, or strong commitment to addressing issues, such as violence, harassment or student welfare, may not always be included in institutional mechanisms due to internal administrative preferences. External oversight by the UGC could, therefore, create opportunities for such individuals to contribute meaningfully to Victim Support Committees and strengthen their effectiveness.
Ultimately, the success of the recent judgement will depend not only on the directives it issued, the number of committees universities establish, or the number of meetings they convene, or other box-checking exercises, but on how sincerely those directives are implemented and the trust these committees inspire among students and staff. Laws can prohibit ragging, but they cannot by themselves create environments in which victims feel safe to speak. That responsibility lies with institutions. When universities create systems that listen to victims, support them and treat their experiences with seriousness, universities will become places where dignity and learning can coexist.
(Udari Abeyasinghe is attached to the Department of Oral Pathology at the University of Peradeniya)
Kuppi is a politics and pedagogy happening on the margins of the lecture hall that parodies, subverts, and simultaneously reaffirms social hierarchies.
by Udari Abeyasinghe
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