Business
COVID–19 is accelerating the technology takeover
– Shanil Fernando, Co-founder & Managing Director, Sysco LABS
The COVID-19 pandemic has revealed a great deal of vulnerabilities, and technology has proved to be an invaluable tool. Be it e-education, work from home tools, or essential services, our reliance on technology has deepened during the pandemic.
The Four Stages of Pandemic Behavior
The patterns of altered behavio

chools closed, work from home (WFH) and maintain social distancing. Then, we adapt to the virus, and return to more normal lives having developed a deeper understanding of how to live with the virus. Finally, after a vaccine is discovered, scaled and distributed, our behavior can return to how it was.
r can be divided into four stages. The Danger Zone is the period when the country goes into lockdown to try to contain the virus and flatten the curve. What follows is the New Normal; when countries try to open up a little while continuing to keep s
We have seen the reactions of different companies, and can predict certain trends: (Diagram 1)
The first group of companies are completely unable to operate in the danger zone, such as companies in the travel, hospitality and ride sharing industries. These companies have suffered predominantly because they rely on direct services to people.
Companies with low long-term stickiness prop themselves up during the pandemic by creating a simple business that addresses new needs. They take advantage large companies’ struggle to react effectively. Ultimately, these companies lose market share due to a lack of customer experience. Larger players also catch up eventually.
Businesses with high stickiness see increased patronage during lockdown, and only a small drop afterwards. Ultimately, the momentum gained through new customers may allow them to continue to grow their customer base, even after the lockdown ends.
The biggest successes though are the new outliers whose business is based on changing consumer behaviors. Once behavior has been changed, they feel comfortable continuing to operate that way post-lockdown.
Two Sri Lankan companies that succeeded in this environment are PickMe Delivery and oDoc. oDoc, a company that provides telemedicine software, saw a 374% increase in new customer registrations during the lockdown period in March growing at 10% per day. They became the official telemedicine provider for the government of Sri Lanka and released an online COVID-19 symptoms checker. The adoption of video-based consultations has increased, and some patients may now prefer this convenience.
Business
Resilience amidst geopolitical headwinds: Sampath Bank posts Rs 6.2 bn PAT in Q1 2026
Sampath Bank reported Total Operating Income of Rs 28.5 Bn for the quarter ended 31st March 2026, supported by steady growth in Net Interest Income (up 5%) and Net Fee and Commission Income (up 28%) year-on-year.
Notwithstanding this performance, Profit After Tax (PAT) declined by 26% to Rs 6.2 Bn, due to significantly higher impairment provisions of Rs 4.5 Bn recognised in response to the continued expansion of the loan book and taking into account the evolving geopolitical conditions. Additionally, one-off gains from the disposal of Treasury Bills and Bonds moderated to Rs 0.7 Bn in 2026, a decrease of Rs 2.0 Bn compared to the elevated levels recorded in the previous year.
The Bank’s total asset base crossed the Rs 2 Tn milestone for the first time, representing a significant achievement supported by strong loan growth of Rs 127 Bn in the first quarter of 2026.
The Sampath Group delivered a Profit Before Tax (PBT) of Rs 9.4 Bn and a Profit After Tax of Rs 6.8 Bn for the quarter ended 31st March 2026.
Fund Based Income
The Bank reported total interest income of Rs 46.5 Bn, reflecting year-on-year growth of 6%. This increase was primarily driven by the expansion of the loan portfolio during the reporting period and in the latter part of the previous year, compared to the negative loan growth recorded in the corresponding period of the previous year, as well as an upward movement in the Average Weighted Prime Lending Rate (AWPLR).
Interest expense for the quarter also increased by 6% to Rs 26.4 Bn, reflecting growth in both deposit and borrowing portfolios. As a result, Net Interest Income (NII) stood at Rs 20.1 Bn, an increase of 5% compared to the corresponding quarter of the previous year.
The Net Interest Margin (NIM) contracted marginally by 2 basis points to 4.09%, from 4.11% reported for 2025. This decline was primarily attributable to lower yields across the Bank’s investment portfolio, reflecting reduced rates in the Government Securities portfolio compared to the previous period.
Non-Fund Based Income
During the three-month period ended 31st March 2026, the Bank’s total non-fund based income declined marginally by 4% to Rs 8.3 Bn, mainly due to a decrease in capital gains from the sale of Treasury bills and bonds. Capital gains declined from Rs 2.7 Bn in 1Q 2025 to Rs 0.7 Bn in 1Q 2026, representing a year-on-year decline of 75%.
Net fee and commission income, driven by credit expansion, higher trade volumes and increased card usage, recorded a robust growth of 28% across all income channels, reaching Rs 6.1 Bn by the end of the quarter.
Business
CAHM – 7 Star Junior Chef Competition Season 01’s Grand Finale
The Grand Finale of the CAHM – 7 Star Junior Chef Competition – Season 01 was successfully held on 9th of May at the CAHM premises, SLIIT Main Campus, Malabe, celebrating the talent, creativity and passion of young aspiring chefs from across Sri Lanka.
Organised by the Colombo Academy of Hospitality Management (CAHM) at SLIIT, with 7 Star by Serendib Flour Mills as Title Sponsor, the national-level competition provided students aged 13 to 16 with a platform to explore culinary arts, gain practical exposure and discover future opportunities in hospitality.
The Colombo Academy of Hospitality Management (CAHM), Sri Lanka’s largest private hospitality, foods, tourism, and events education provider, in partnership with the William Angliss Institute, (RTO – 3045) Australia and operating within the SLIIT premises Malabe. Through this partnership, CAHM delivers internationally competitive training in culinary arts, offering students an exceptional learning experience that prepares them for opportunities in Sri Lanka and on the global stage.
The competition’s journey began with an encouraging islandwide response, attracting over 5,000 inquiries from aspiring participants, parents and schoolteachers, with over 1,400 applications submitted. Following a careful evaluation process, 204 applicants were shortlisted for the competition, progressing through structured rounds that offered hands-on culinary exposure, industry insights and preparatory guidance, before the final 10 contestants were selected to compete at the Grand Finale.
Following several competitive rounds, 10 finalists secured their places at the Grand Finale. The finalists were Bareerah Bariq of Muslim Ladies College Colombo 04, Nikhel Venuk Elisha of St Joseph’s College Colombo 10, Anooshka Vigneswaran of Girls High School Kandy, Prabhasha Muthubhashini Gunawardhana of Kalutara Balika Vidyalaya, Shamha Nazim of Ilma International Girls’ School Colombo 05, Sithuki Siyansa Methsandi of Buddhist Ladies College Colombo 07, Sandaruwani Nisansala of Moratu Maha Vidyalaya Senuth Insanda of Nalanda College Colombo 10, Pinidu Senuranga Fernando of Boys’ Model School Malabe, and Poorna Bandara Tennakoon of Royal International School Kurunegala.
Business
Mahogany Masterpieces launches new digital flagship
Mahogany Masterpieces (Pvt) Ltd, Sri Lanka’s pre-eminent luxury solid wood furniture house and turnkey interior solutions provider, today announces the launch of its new digital flagship at www.mahogany.lk, alongside the introduction of what the company believes to be the most sophisticated AI Concierge deployed by any luxury brand in Sri Lanka.
The launch marks a defining chapter in the brand’s fifty-two-year history: a company founded on uncompromising craft, now presenting itself to the world with a digital presence that matches the standard of its showroom. The new website consolidates for the first time the full breadth of what Mahogany Masterpieces offers; bespoke solid wood furniture across beds, dining, lounge, and occasional collections; end-to-end interior solutions from concept to completion; the pioneering Furniture Spa restoration and care service; and a 46-year export programme now serving 16 countries.
Sri Lanka’s Most Sophisticated Luxury AI Concierge
The centrepiece of the new digital experience is the MM AI Concierge. A custom-built, brand-trained conversational assistant deployed natively across the website. Available at any hour and on any page, the Concierge carries deep knowledge of Mahogany Masterpieces’ full product range, materials, finishes, interior services, export capabilities, and brand heritage. It responds with the warmth and precision of the MM showroom team, handling enquiries about the Piano Finish, custom fabrication timelines, Furniture Spa services, and interior projects around the clock.
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