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Cinnamon Grove – Establishing Excellence in Elderly Care

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Taking elderly care as their primary mission, this establishment managed by the Wickramarachchi family which started off as a relatively small family funded venture has now managed considerable odds and within an incredibly short time frame of ten years, established themselves as the benchmark in elderly care in Sri Lanka.

Recognised globally for their reputation built on excellent service, innovation, quality and outstanding staff training and development, they have attracted clients from across the globe.

One of their main focus points is on Dementia Care and Training. Although Sri Lanka may be known for its natural beauty and ancient attractions, it is now recognised as a regional center of excellence for Dementia care, as stated by officials and medical professionals from Japan during their visit to the facility in 2018.

Sri Lanka currently has no set Dementia care or elderly care standards, therefore, rapid staff recruitment and intensive training had to be undertaken from inception to ensure their goal of operating to western standards wasn’t compromised. Staff is carefully selected and their policy has been never to hire from third parties as they have their own recruitment and training processes in place.

When a new staff member is recruited, the training period can extend up to 6 months until they are fully able to carry out the duties independently at the care home. Most of their staff is NVQ 3 level certified in caregiving.

Constant staff training and hand-over sessions take place throughout the month to keep staff motivated to ensure a streamline operation is in place. Staff are constantly monitored and supervised on a daily basis and staff appraisals are carried out annually by the management.

Having worked in the United Kingdom before setting up this facility in Bandaragama, one of the biggest challenges the management has faced is to constantly supervise their staff. The management provides incentives on a monthly basis along with holiday bonuses geared towards motivating the staff.

Cinnamon Grove has collaborated with educational institutions in keeping up with new trends and they also work with schools and colleges that offer foreign qualifications and diplomas in caregiving as a site for practical training. Currently they are working with the Australasian Academy who’ve already had several batches of students complete their practical training at Cinnamon Grove.

Their first resident at the facility was a Canadian citizen with severe Alzheimer’s disease. Although she was not accepted at several facilities in Canada and Sri Lanka, they managed to settle her quickly into the home and 2 years later, her stable condition was testament to the high quality specialized care offered by the facility. Since then, they’ve had many challenging individuals suffering from Dementia that they’ve managed to settle within a period of 6 – 12 months. It was evident that the calm surroundings and lush gardens together with the dedicated care extended to the residents.

The typical day of a resident at Cinnamon Grove is an interesting one! Residents are not left inside their rooms for long periods unless they insist on doing so. Some of them are quite feisty and have a mind of their own. They have two activity sessions every day. One in the morning which starts off with a light exercise session followed by an interactive session where each individual gets to participate either in a physical activity or one that is more mentally stimulating such as a game, a quiz, arts and crafts or a discussion.

Some days it may be a debate or discussion where they will get into two groups and discuss a certain topic. They also conduct an evening activity session followed by afternoon tea, which can be a continuation of the morning discussion or a mix of board games, throwing games or singing and dancing. Even those with a failing memory do have a good long-term memory and are therefore able to actively participate in these sessions. These activities that their staff plan regularly play a huge role in keeping residents stimulated, active and healthy. All these activities help in slowing the deterioration of those suffering from Dementia.

The organisation works closely with doctors to whom they provide as much information necessary in order for them to prescribe the right medication especially for those with a failing memory. Unlike when dealing with a normal illness, it is very helpful for a doctor to be briefed with an accurate account of the individual condition when it comes to those elderly residents who suffer from Dementia. Its vital residents get the correct medicines and correct dosages at the correct time to keep the condition such as Dementia under control.

Qualified staff dispenses medication and follow a strict regime in administering the medication which is checked, supervised and signed off each time a resident is given medicine. Most medical professionals have praised their system of medicine administration as it becomes very easy for doctors to prescribe and understand the condition of the individual. Cinnamon Grove’s timely medicine administration system helps residents to get the right medication at the right time in order to keep them well and maintain a better quality of life.

When it comes to serving meals, nutritionally balanced diets are offered to residents through careful planning. The menu planning process takes into account residents’ preferences, physical condition and medical history at all times.

With the rise in inflation the cost of food products has skyrocketed during the past 12- 18 months; yet, they have never compromised on the quality and the nutritional value of the food served at Cinnamon Grove.

Residents of the home celebrate their birthdays and all local special festivals with traditional customs taken into consideration making them feel at home by engaging them in all those events. (News release)



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Sri Lanka’s tourism paradox: More visitors, less money

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Sri Lanka’s tourism industry is posting arrival numbers that many destinations would envy, yet it is increasingly troubled by a disconcerting trend: the country is welcoming record numbers of visitors, but tourism earnings are struggling to keep pace.

In May, Sri Lanka recorded its highest-ever monthly increase in tourist arrivals, welcoming 145,745 visitors, a 10% rise from a year earlier. However, tourism revenue fell 5.1% year-on-year to US$155.7 million, according to official data. For the first five months of 2026, earnings declined 12% to US$1.36 billion, despite continued growth in arrivals.

“These figures highlight a growing challenge for a country that depends heavily on tourism as a source of foreign exchange: attracting more tourists is no longer enough. The bigger question is how much they spend once they arrive,” a leading hotelier told The Island Financial Review.

“After being battered by the 2019 Easter Sunday attacks, the COVID-19 pandemic, and the 2022 economic crisis, Sri Lanka recorded a historic 2.36 million visitors in 2025. Authorities are now targeting 3 million arrivals in 2026. But beneath those anticipated numbers lies a more complicated story,” he said.

Elaborating further, he noted: “Tourism revenue reached roughly US$3.2 billion in 2025; only marginally higher than the previous year, despite a 15% jump in arrivals. More tellingly, earnings remain significantly below the levels achieved in 2018, when visitor numbers were comparable. So, the decline in average tourist spending has become impossible to ignore.”

According to official surveys, average daily tourist expenditure has been revised downward to approximately US$148 per day, compared with previous estimates exceeding US$170.

Referring to this trend, he added: “Destinations such as the Maldives attract substantially higher per-visitor spending through luxury tourism, premium experiences, and high-end accommodation. The debate should increasingly revolve around whether Sri Lanka is pursuing the right tourism model.”

For years, the country focused on boosting arrival numbers through aggressive marketing campaigns, Instagram influencer partnerships, and social media promotions. As a result, Sri Lanka may now be attracting too many budget-conscious travellers while failing to draw those seeking immersive, higher-value experiences rooted in the nation’s natural and cultural assets. “Are we grappling with the tension between ‘high-volume tourism’ and ‘high-value tourism’?” he asked. “Sri Lanka must encourage longer stays, diversify experiences beyond beaches and cultural sites, and develop premium offerings in wellness, eco-tourism, adventure, luxury rail, culinary, and wildlife sectors if it hopes to increase per-visitor spending.”

An inbound travel operator concurred, stating that the future should depend less on bringing in more people and more on attracting the right mix of travellers.

Against this backdrop, Sri Lanka appears to be intensifying efforts in key source markets. One of the most notable initiatives took place recently in Moscow, where Deputy Tourism Minister Prof. Ruwan Ranasinghe led a delegation to the sixth “Let’s Travel International Tourism Forum.” Discussions with Russian officials focused on direct flights, simplified visa procedures, destination promotion, and stronger bilateral tourism cooperation.

Russian travellers have become increasingly important to Sri Lanka’s tourism sector. Russia consistently ranks among the island’s top source markets, alongside India and the United Kingdom. In early 2026 alone, tens of thousands of Russian visitors arrived in Sri Lanka, underscoring the market’s growing significance. The Moscow forum also signalled a broader strategy: expanding beyond traditional hubs and reaching travellers across multiple Russian regions.

“The island’s beaches, wildlife reserves, ancient cities, tea-country landscapes, and wellness traditions already provide a strong foundation, and Sri Lanka has largely solved the problem of attracting visitors. Its next challenge is more difficult: transforming a popular destination into a high-value one. That will require investment in infrastructure, premium tourism products, transport connectivity, destination management, and visitor experiences that encourage travellers to spend more and stay longer,” the inbound operator said.

Tourism Minister Vijitha Herath recently told parliament that the current revenue figures reflect more accurate measurement methodologies rather than a collapse in spending. Referring to this, the hotelier said,” While that may be a technically valid assertion, it does little to mask a far more pressing reality: Sri Lanka is no longer attracting the high-spending travellers it once did. The data, when viewed alongside declining average daily expenditure and stagnant overall earnings, points to a structural shift in the country’s visitor profile, one that favours volume over value. Until Sri Lanka recalibrates its tourism strategy to prioritise quality over quantity, it risks becoming a destination that everyone visits but few truly invest in.”

By Sanath Nanayakkare

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Climate resilience now central to Sri Lanka’s economic future, investors told

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The high level climate forum in progress.

Climate resilience is no longer an environmental concern on the periphery of policymaking but a critical economic imperative that will determine Sri Lanka’s future competitiveness, export performance, investment attractiveness and long-term growth prospects, leading development agencies and private-sector leaders warned at a high-level forum titled Sri Lanka Climate Summit in Colombo recently.

With climate shocks becoming increasingly frequent and costly, experts said that Sri Lanka must urgently strengthen climate-resilient infrastructure, reform key utility sectors, modernise its data systems and improve access to global climate financing if it hopes to sustain economic recovery and attract investment.

The discussion brought together representatives from multilateral institutions, development agencies and the private sector, who argued that climate adaptation should be viewed not as a financial burden but as one of the largest economic opportunities available to emerging economies.

Addressing the forum, Asian Development Bank (ADB) Country Director for Sri Lanka, Shannon Cowlin, said countries with stronger economic fundamentals are better positioned to absorb climate shocks and recover faster.

“Climate resilience is not only about infrastructure. It is also about macroeconomic resilience. Countries that maintain sound economic management can respond more effectively when disasters occur,” she said.

Referring to Sri Lanka’s recent response to Cyclone Ditwa, Cowlin noted that the country’s economic reforms and recovery programme had significantly improved its ability to manage the disaster compared with previous years.

The ADB highlighted the importance of ongoing reforms in the energy and water sectors, particularly efforts to establish cost-reflective tariffs that would enable utilities to maintain and upgrade critical infrastructure.

“We cannot expect financially distressed utilities to invest adequately in resilience,” she cautioned.

The bank is currently preparing emergency assistance financing to support post-cyclone recovery efforts while embedding internationally recognised “Build Back Better” principles into reconstruction programmes.

Rather than merely restoring damaged assets, future investments will focus on strengthening roads, drainage systems and other public infrastructure to withstand increasingly severe weather events.

Dilmah chairman and Chief Executive Officer Dilhan Fernando warned that climate change represents a direct threat to Sri Lanka’s export competitiveness, especially for premium products such as Ceylon Tea and Ceylon Cinnamon.

“Adaptation is simply another word for survival,” Fernando said.

He observed that rising temperatures, changing rainfall patterns and increasingly unpredictable weather events are beginning to challenge the environmental conditions that have historically given Sri Lankan agricultural products their global reputation.

“The planet has already warmed by more than 1.3 degrees Celsius. Scientists project warming levels approaching three degrees, which would create environmental conditions not experienced for millions of years, he said.

Fernando warned that climate pressures could significantly affect both production volumes and product quality in the tea sector.

“We speak about achieving 400 million kilograms of tea production. Given the climate extremes we are witnessing today, we need to question whether such targets remain realistic in the long term,” he said.

He also highlighted a growing commercial challenge emerging from international markets.

The European Union’s new sustainability and supply-chain regulations are expected to impose stricter environmental compliance requirements on exporters, potentially affecting market access for companies unable to demonstrate sustainable production practices.

“These developments are not simply regulatory requirements. They represent a structural transformation in global trade and consumer expectations,” Fernando said.

However, he argued that businesses should approach climate adaptation as a strategic growth opportunity rather than a compliance exercise.

By Ifham Nizam

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Sri Lanka Insurance Corporation General Limited honoured

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Sri Lanka Insurance Corporation General Limited (SLICGL), the nation’s trusted leader in general insurance, has been recognised as Sri Lanka’s No. 1 Most Loved General Insurance Brand in 2026.

The prestigious honour, awarded by LMD – The Voice of Business, demonstrates the deep trust, confidence, and lasting relationships customers continue to place in SLICGL. It is clear evidence of the company’s continued commitment to service excellence, innovation, and reliability in protecting lives and businesses throughout the country.

As SLICGL continues to command the industry, it remains dedicated to protecting lives, supporting communities, and delivering trusted insurance solutions nationwide. The achievement also celebrates the dedication of employees, sales teams, business partners, and stakeholders whose collective efforts have strengthened the brand and nurtured long‑term customer relationships.

The recognition reinforces SLICGL’s position as the country’s leading force in the insurance sector, motivating the organisation to enhance products, services, and customer experiences, maintaining the highest standards for all touchpoints.

Today, the bond thrives on consistent delivery. SLICGL remains the undisputed market leader in Sri Lanka’s general insurance industry, with a 20.2% market share and a Gross Written Premium of Rs. 30.3 billion in 2025. During the year, the company settled Rs. 12.3 billion in insurance claims and benefits, including in the aftermath of Cyclone Ditwah, standing by policyholders when it mattered most. Its motor solutions arm, Motor Plus, retained its place as the country’s number one motor insurer.

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