Features
Biggest miscarriage of justice in British history
It is a great shame that many sub-postmasters and sub-postmistresses as well as their spouses went to their graves before their names could be cleared. This is on top of the four who committed suicide and the large number who served long prison sentences. Many families were ruined and bankrupted and do hope those responsible in the Post Office and Fujitsu would face justice.
by Dr Upul Wijayawardhana
Our lives are increasingly dependent on technology, irrespective of whether we like it or not. Computer technology is advancing at such a tremendous pace that anyone who can afford it is in possession of a smartphone, even not-so-expensive ones doing most of the work done by an expensive desktop computer ten to fifteen years ago. In addition, though not fully, Smartphones have replaced cameras, video cameras, torchlights and even magnifying glasses! Computer technology has become so advanced, some consider it to be infallible and we are being pushed towards the era of Artificial Intelligence. However, caution is needed, especially with programmes as they could be affected by bugs, errors and defects (BEDs). This, compounded by machinations of interested parties, has resulted in the “Post Office Horizon scandal” which many call ‘the biggest miscarriage of justice in British history’.
An injustice perpetrated since 1999, was brought to focus by a four-part docudrama produced and broadcast by ITV, commercial broadcaster second only to BBC in the UK. “Mr. Bates vs The Post Office” started broadcast on 1st January and had been watched by over 9 million, many finding it impossible to hold back tears over the plight of sub-postmasters and sub-postmistresses who were treated shabbily, unjustly by the Post Office due to no fault of theirs but due entirely to the problems of a computer system provided by the Japanese tech-giant Fujitsu.
Royal Mail goes back to 1516, when Henry VIII started the British Postal Service, and functioned under the government till 2013 when a part of it was privatised by the Conservatives, mostly due to ideological reasons. Collection and delivery functions were privatised as Royal Mail, in spite of many objecting to the use of the prefix Royal for a private company. The Post Office remained under the government, which encompassed the nationwide network of branches offering a wide range of postal, government and financial services. Post Office is managed by an independent board and Sub-post offices are managed by sub-postmasters or sub-postmistresses. In addition to selling stamps etc., one of the main functions of sub-post offices, before electronic transfer became commonplace, was the payment of state pensions. Therefore, these became the centre of the villages and sub-postmasters/mistresses were held in high esteem.
In 1999, the Post Office introduced the Horizon system, developed by Fujitsu, for accounting and stocktaking, etc. Soon after its introduction, sub-postmasters started complaining about bugs in the system as it falsely reported shortfalls, often running into many thousands of pounds. Some plugged the gap with their own money, as their contracts stated that they were responsible for any shortfalls. Many faced bankruptcies and some lost their livelihoods as the Post Office ignored their protests. When they contacted the Horizon helpline the standard response was “You are the only one facing these problems” which was a blatant lie as the Post Office as well as Fujitsu were aware that many complained.
Between 1999 and 2015 the Post Office, which had prosecution powers without referral to police, prosecuted 700 sub-postmasters and sub-postmistresses and another 283 cases were brought by other bodies including the Crown Prosecution Service. 833 were convicted, some going to prison for false accounting and theft and many were financially ruined. The worst of all was the loss of respect these sub-postmasters/postmistresses commanded. After all, they were pillars of the community who were made to look like fraudsters by the actions of the Post Office and Fujitsu. Some had their children bullied in schools and spat upon! Unable to face the loss of reputation four committed suicide. About a third of the sub-post offices were run by those of Asian origin and there was an element of racism too. A sub-postmaster of Indian background commented that a member of Post Office staff told him: “All the Indians are doing it. They have relatives, so they take the money and send it to them abroad”.
Although it was assured that no one had remote access to the terminals in the sub-post offices, a group of Fujitsu staff had access and the Post Office was aware of it. The docudrama recreated one of these episodes remarkably. A sub-postmaster, a trade union representative, who was invited to Fujitsu headquarters to convince the efficacy of the system was horrified when he found that terminals could be accessed even while postmasters were using them. When he complained about this, Fujitsu denied and all traces of his visit had been erased! Worst was yet to come. A couple of days after his protest, the sub-post office managed by his wife showed a deficit of £44,000 and she faced prosecution!
In spite of many programmes and a book by the journalist Nick Wallis exposing the scandal, nothing very much happened till “Mr Bates vs The Post Office” was broadcast. Perhaps, this illustrates the power of docudrama. After 20 years, campaigners led by Mr Alan Bates, an indefatigable fighter for justice portrayed in the docudrama, won a legal battle to have their cases reconsidered and to date 93 convictions have been overturned. Due to the mounting public pressure after the docudrama, Rishi Sunak announced plans for a general amnesty. Under government plans, victims will be able to sign a form to say they are innocent.
The Post Office Horizon IT Inquiry, led by a retired High Court judge, which started in 2020 was also given a new impetus with the docudrama, the CEO of Fujitsu Europe having to admit that the Horizon system had BEDs from the very beginning! Even more explosive was his declaration that the Post Office was well aware of it. He admitted that it was shameful of the Post Office not to disclose these facts to the sub-postmasters who were taking legal action. What is abhorrent is that the Post Office forced many innocent sub-postmasters and sub-postmistresses to plead guilty to avoid prison sentences; with a further condition attached, that they would not criticize the Horizon system!
This shameful episode reflects very badly on many politicians too. Tony Blair was aware of the problems when he was PM but had instructed not to pursue any action against Fujitsu as it may upset Japan! Sir Ed Davey, the leader of Liberal Democrats and a well-known supporter of Tiger-rump, was the postal affairs minister in the coalition government. He refused to meet Alan Bates but now says he regrets not asking “tougher questions” of Post Office managers. Keir Starmer, the Labour leader. was the director of public prosecutions when some of the prosecutions took place. The heavily criticised former Post Office chief executive, Paula Vennells said she would hand back her CBE, which she received on the recommendation of Theresa May for “services to Post Office”, after a petition calling for its removal gathered more than a million signatures following the telecast of the docudrama.
It is a great shame that many sub-postmasters and sub-postmistresses as well as their spouses went to their graves before their names could be cleared. This is on top of the four who committed suicide and the large number who served long prison sentences. Many families were ruined and bankrupted and do hope those responsible in the Post Office and Fujitsu would face justice.
At last, Fujitsu HQ in Tokyo is also showing an interest, probably to save the reputational damage. The least they can do is to adequately compensate the victims, instead of money draining from the public purse. This gross miscarriage of justice is still a long way off from being remedied.
Features
The challenge of being positive about SAARC
It was a few years back that a former President of Sri Lanka took it on himself to pronounce SAARC ‘dead’. Since then there have been other sections of Sri Lankan opinion that have joined the critics of SAARC and taken the solemn stance that SAARC has indeed died what may be called a natural death.
Their fatalism is understandable. SAARC has failed to meet at heads of government or state level for the past several years to take the SAARC process notably forward. Regional cooperation has more or less been only an appealing idea. No substantive concrete projects have taken off to make the idea a hard reality. ‘Inner paralysis’ seems to be SAARC’s lot. Hence the fatalism in these circles.
However, being one of the worst cash-strapped regions of the world and a teemingly populated one with people virtually left to their devices, what choices do the ‘SAARC Eight’ have other than to try their best to band together and continue with their cooperation efforts, however small they may be?
There is no escaping the mounting debt trap for many of these countries and bankrupt Sri Lanka is a glaring example, but ‘throwing in the towel’ and abandoning themselves entirely to the diktats of the strongest economies and their agencies will prove a ‘living death’ for many countries in the SAARC fold.
The gains may be meagre but giving-up on SAARC cooperation in full would prove self-defeating for the organization and South Asia. Right now, the collective intention ought to be to salvage what the region could from the tenuous cooperative efforts. Moreover, such initiatives could go some distance to generate a degree of goodwill among the Eight and help in sustaining a dialogue process.
Given this backdrop it proved ‘a stich in time’ for the Regional Centre for Strategic Studies (RCSS), Colombo, to recently host the SAARC Secretary General Ambassador Md. Golam Sarwar to a round table discussion on the unifying potential of SAARC and its future possibilities, besides other related issue areas.
Held on June 24th and moderated by RCSS Executive Director and former ambassador Ravinatha Aryasinha, the forum brought together a vibrant, wide ranging audience comprising academicians, diplomats, senior public servants, civil society activists and many others. Following the presentation by Ambassador Golam Sarwar titled, ‘Reigniting SAARC: Achievements, Challenges and the Way Ahead’, a lively Q&A followed.
The above forum could be described as an act of lighting the proverbial ‘candle’ rather than ‘cursing the darkness.’ It surely is a ‘darkness’ that could be seen as daunting considering that the region’s pivotal powers, India and Pakistan, are failing to act in a spirit of accord but are engaged in bitter finger-pointing on a number of questions of vital importance to SAARC.
On the other hand, what is the rest of the region doing to bring the above sides together? It is disappointing that to date the rest of SAARC has failed to launch a major diplomatic drive to bring peace between the feuding regional heavyweights. It needs to act without delay and establish its earnestness and this effort would need to prove SAARC’s staying power in the unfolding months and even years.
In assessing SAARC’s seeming failure local opinion in particular has failed to factor in what could be described as weak leadership. Since Sheikh Mujibur Rahman of Bangladesh, the founding father of SAARC, the region has failed to produce a visionary leader who could advance the SAARC cause with charisma and drive.
Among other reasons, weak leadership accounts considerably for the faltering and stuttering status, as it were, of SAARC. Badly needed are leaders who could go the extra mile, think less of narrow national interests and work diligently towards the collective well being of the region but SAARC’s millions of ordinary people have been made to wait in vain for leaders of such stature. Instead, they have been burdened with politicians who seem to be relishing the apparently moribund state of SAARC.
Looking back, it could be said that it was the dynamic leadership factor that led to the launching of the Non-Aligned Movement and for its sustenance for a few decades. True, it could be seen in some quarters that NAM is no more, but as in the case of SAARC, the former too has been unfortunate to be burdened over the years with politicians who lack the vision and drive to unflaggingly advance the fortunes of the South. NAM and SAARC lack the dynamism and vision of leaders of the stature of Jawaharlal Nehru, for example, to give them the required guidance and intellectual depth.
The reasons are complex for there not being among us currently political leaders with the vision and the steadfast commitment to advance the legitimate interests of the South. However, it could be stated with conviction that the majority of Southern leaders have too easily caved in to the demands of the global North and its financial agencies.
These leaders have failed to see, for instance, that the largely market economy oriented Northern governments would not view with favour a centrist economic model that attaches priority to the interests of the dis-empowered publics of the South. This realization ought to have dawned on the current government in Sri Lanka, for instance, some while ago but it has no choice but to abide by IMF dictates since economic survival at present is unthinkable without the latter’s succour.
Accordingly for SAARC this should be the time for some soul-searching. Priority needs to be attached to ending the feuding between India and Pakistan since at present the material fortunes of the region hinge largely on these regional giants giving peaceful relations among them a try. This is no easy challenge to meet but some daring, visionary diplomacy needs to take hold among the rest of SAARC.
There is some sense in SAARC bringing the peoples of the region together through programs that address their best collective interests. A meeting of minds among SAARC nations could enable SAARC and its agencies to build a region-wide people’s movement for progressive political and economic change that could in turn lead to the region’s political leaders sensitizing themselves more to the neglected needs of their publics.
However, the time is ‘now’ for the initiation of these progressive changes and the voice of SAARC well wishers would need to drown out those of their critics.
Features
OPA seminar examines Sri Lanka’s economic recovery, resilience and growth pathways
A seminar, “Sri Lanka’s Economic Crossroads: Navigating Recovery, Resilience and Growth” was recently held by the Organisation of Professional Associations of Sri Lanka (OPA) at the OPA Auditorium, bringing together economists, OPA members, and professionals from diverse fields for an insightful discussion on Sri Lanka’s economic recovery and future growth prospects.
The event was held under the patronage of Jayantha Gallehewa, President of the OPA, and was jointly organised by the National Issues Committee (NIC) and the Seminars, Workshops and Programmes Committee of the OPA. The event reaffirmed the organisation’s commitment to advancing professional excellence, fostering insightful intellectual engagement, facilitating interdisciplinary knowledge exchange and creating a constructive platform for informed dialogue on issues of national importance.
The panel of speakers comprised Dr. Harsha Aturupane, Lead Economist and Programme Leader for Human Development at the World Bank for Sri Lanka and the Maldives; Dr. Achinthya Koswatta, Senior Lecturer in Economics at the Open University of Sri Lanka, and Anushan Kapilan, Lead Economist at Verité Research.
In his welcome address, the President of the OPA emphasised that Sri Lanka was at a critical juncture in its economic recovery journey where sustained reforms, effective implementation, and collective national commitment are essential to achieving long-term stability, resilience and inclusive growth. He noted that the country had experienced one of the most severe economic crises in its history with the economy contracting by 7.8 percent in 2022 and a further 11.5 percent in 2023, resulting in significant economic and social challenges.
Delivering his introductory remarks Bhanu Wijeyaratne, Vice President of the OPA and Chairman of the National Issues Committee, underscored the need to move beyond short-term economic stabilisation towards a comprehensive agenda of structural transformation. He observed that the economic crisis had revealed deep-rooted weaknesses within the economy, including persistent fiscal pressures, rising public debt, foreign exchange limitations, and insufficient diversification of the export base. He stressed that addressing these challenges through strategic reforms, institutional strengthening and long-term economic planning would be essential to establishing a more resilient and competitive economy.
While acknowledging recent positive developments, including improved inflation management, tourism recovery and signs of economic stabilisation, Wijeyaratne stressed the need to advance reforms aimed at strengthening fiscal discipline, enhancing productivity, improving competitiveness, developing human capital and reinforcing governance and institutional effectiveness.
He further highlighted the important role of professionals, businesses, academia and other stakeholders in contributing to evidence-based dialogue and supporting Sri Lanka’s journey towards a resilient, inclusive and sustainable economic future.
Delivering the keynote presentation, Dr. Harsha Aturupane provided a comprehensive assessment of Sri Lanka’s economic prospects within the broader context of global economic transformation. He argued that Sri Lanka functioned as a small open economy whose performance is significantly influenced by developments in the global marketplace. External factors could not be controlled, and the country must strengthen its domestic capacity and resilience to respond effectively to international economic shifts, he noted.
Tracing the evolution of global economic systems, Dr. Aturupane highlighted the transition from ideological divisions between state-controlled and market-oriented economies towards increasingly pragmatic approaches focused on growth, competitiveness and development. He noted that Sri Lanka’s own economic journey reflects a similar evolution, with contemporary policy debates now centred on practical solutions for sustainable economic progress.
The presentation also examined the transformative impact of globalisation. Dr. Aturupane observed that global economic integration had enabled several East Asian economies, including South Korea, Singapore, Taiwan and Hong Kong, to achieve remarkable economic advancement through export-led growth strategies. Sri Lanka similarly benefited from this process through the expansion of its apparel industry and increased integration into global value chains.
Turning to Sri Lanka’s recovery programme, Dr. Aturupane emphasised that the ongoing stabilisation process should be viewed as a national programme supported by the International Monetary Fund rather than solely as an IMF initiative. He observed that strong worker remittances, improved tourism earnings, enhanced government revenue mobilisation and prudent import management have contributed significantly to economic stabilisation.
Despite this progress, he cautioned that rebuilding foreign exchange reserves and meeting future debt obligations remain major challenges. He underscored the need to strengthen export performance, attract investment and generate sustainable foreign exchange earnings to ensure long-term economic resilience.
The discussion also focused on monetary stability, inflation management and exchange-rate policy. Dr. Aturupane stressed that maintaining price stability was fundamental to sustainable growth and household welfare, while sound monetary policy remains essential for preserving economic confidence.
Looking beyond stabilisation, he argued that Sri Lanka must transition towards a broader economic transformation agenda. Sustainable growth, he noted, will depend on expanding productive capacity through investment, technological advancement, innovation, skills development and structural reforms.
Among the key constraints identified was the high cost of energy, which continues to affect competitiveness and investment attractiveness. Dr. Aturupane emphasised the importance of improving efficiency and affordability within the energy sector to enhance Sri Lanka’s business environment.
He further highlighted the social dimensions of the crisis, noting the rise in poverty and economic vulnerability among households. Strengthening social protection systems and ensuring inclusive growth, he argued, must remain central components of the national development agenda.
Another critical challenge identified was Sri Lanka’s demographic transition. With an ageing population, outward migration and evolving labour market dynamics, the country is increasingly confronting labour shortages in several sectors. Dr. Aturupane suggested that greater automation, increased labour-force participation and strategic workforce planning would be necessary to address these emerging realities.
Concluding his presentation, he emphasised the need to improve governance, strengthen institutions, enhance competitiveness and create an enabling environment for private sector investment. Sri Lanka’s future success, he noted, will depend on its ability to move decisively beyond crisis management towards a development model founded on resilience, innovation, productivity and inclusive growth.
Dr. Achinthya Koswatta reiterated the importance of policy consistency and predictability in fostering investment and industrial development. She observed that frequent policy changes create uncertainty and discourage long-term investment decisions, whereas stable and coherent policy frameworks build confidence and support sustainable economic transformation.
Meanwhile, Anushan Kapilan highlighted the substantial progress achieved in restoring macroeconomic stability following the recent crisis. He noted significant improvements in fiscal performance, including increased government revenue, reduced reliance on debt financing and a historically low fiscal deficit.
He further observed that public debt levels are declining faster than anticipated, economic growth has exceeded expectations and inflation has been brought under control more rapidly than forecast. Nevertheless, he cautioned that the recovery remains uneven, particularly within the industrial sector and that many households have yet to experience a meaningful improvement in living standards.
The seminar was expertly coordinated by Eng. Chamil Edirimuni, Vice President of the OPA and Chairman of the Seminars, Workshops and Programmes Committee, while the technical moderation and interactive discussion session were facilitated by Bhanu Wijeyaratne, Vice President of the OPA and Chairman of the National Issues Committee.
The event was attended by Tisara De Silva, President-Elect of the OPA, Eng. Ravi Rupasinghe, General Secretary, Past Presidents, members of the Executive Council, representatives of the General Forum and professionals representing a wide range of disciplines.
The seminar concluded with a vibrant exchange of ideas and perspectives, reaffirming the importance of evidence-based policy dialogue, institutional collaboration and collective national commitment in advancing Sri Lanka’s economic recovery, resilience and sustainable growth.
Features
Her roots run deep in Sri Lanka
Yes, for UK-based presenter and artiste Samantha Kay, home is where the heart – and the roots – are. And her roots run deep in Sri Lanka.
In an exclusive interview with The Island, Samantha says “I’m proud to be Sri Lankan. My mum is from Kandy and my dad is from Colombo, so Sri Lanka has always held a very special place in my heart.
“Whenever I visit Sri Lanka, I love spending time on the beautiful south coast, especially Hikkaduwa and Mirissa. It’s somewhere I always feel connected to my roots and completely at peace.”
Now living in Bournemouth, on the south coast of England, where, she says, she is lucky to be close to some of the UK’s most beautiful beaches, including the iconic Sandbanks, Samantha has built a career that refuses to fit into one box.
She is a radio presenter, podcast host, singer-songwriter, personal trainer and life coach.
“I genuinely love the variety because every role allows me to connect with people and, hopefully, make a positive difference in someone’s day.”
Of course, music has taken her far.
One of her proudest achievements, she says, was releasing a song with 90s music icon Angie Brown, which reached No. 9 in the UK Club Charts.
She also reached the final stages of The X Factor and performed at Wembley Stadium in front of thousands.
Beyond music, Samantha competed in bikini bodybuilding across the UK, winning several titles. “It taught me discipline, resilience and self-belief,” she recalls.
Today, her focus is on radio, podcasting and coaching women. Her podcast encourages people to live life on their own terms rather than feeling pressured to follow society’s expectations.
Says Samantha: “Whether someone is single, changing careers, travelling solo or simply trying to find their purpose, I want them to know that it’s never too late to create a life that feels authentic. If you’ve ever felt like you don’t fit into the box, maybe you were never meant to.”
Samantha Kay also spent a year in Dubai, performing at five-star hotels, including FIVE, and coaching at the iconic outdoor gym on Palm Jumeirah.
“I taught strength and conditioning classes, and hosted wellness retreats, combining my passion for music, health and inspiring others.”
However, with family matters calling her back to the UK, she made the choice to return. “Family comes first,” she says.
Looking ahead, Samantha plans to grow her radio and podcast work, release more music, and expand her wellness retreats.
“My biggest passion is helping people, especially women, build confidence and believe in themselves,” she says.
“Wherever my career takes me, I hope to continue inspiring others to live with courage, kindness and authenticity, while never forgetting my Sri Lankan roots.”
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