Business
Consumer Insights Drive Nations Trust Bank’s Digital Banking Upgrade
Nations Trust Bank has launched its next generation of digital banking services through the Nations Direct Mobile Banking App and online banking services, which was enhanced based on the Bank’s own consumer insights. The latest release includes a suite of customer centric banking solutions with improved UI/UX, latest technology and security to provide customers a simple, secure and seamless Omnichannel banking journey.
Randil Boteju, Senior Vice President of Digital Banking and Acquisition at Nations Trust Bank commented on the Bank’s vision to reimagine banking in the digital world. “At Nations Trust Bank, we are constantly looking for the most effective and seamless ways to integrate banking into the everyday life of our customers. To identify what works best for them, we directly asked them for real-time feedback and mapped out their pain points across the digital banking journey. I commend our Nations team who have used these valuable insights, together with the Bank’s robust technology, to offer a practical solution that meets the customer’s various banking needs digitally, all in one place.”
Eliminating the hassle of having to recall multiple usernames and password combinations, the new Single Sign On feature allows customers to use one username and password combination across all of the Bank’s digital banking products. Additionally, the Multiple Login option will let customers log into more than one device at the same time. The improved user interface on the new app is also paired with reduced steps and streamlined processes to complete transactions that now includes the Scheduled Payment Facility, enabling recurring Fund Transfers, Bill Payments and Card Payments.
“This new Digital Banking platform marks a significant milestone in our journey towards digitalization. Having a digital ecosystem in place will enable our customers and stakeholders to do their banking efficiently and safely. Also, our approach to building products and services by listening to our customers and their needs will in return benefit the same users and provide a convenient banking experience,” commented Hemantha Gunetilleke, Director/Chief Executive Officer at Nations Trust Bank.
While the revamped Nations Direct Mobile Banking app and online banking services gives customers the power to take control of their financial goals, customers can also opt for live Chat Bot via the digital banking services.
The new High Risk Verification process through two factor authentication, secured with Biometrics and the Bank’s certification in ISO/IEC 27001:2013 Information Security Management Systems (ISMS) best practices, ensures customer’s Data security and Privacy.
Customers can now experience a seamless digital banking journey by downloading the new Nations Direct Mobile Banking App on Google Play Store, Apple App Store or Huawei AppGallery, and obtain a wide range of banking services via the mobile App instead of walking into a branch.
Nations Trust Bank PLC serves a diverse range of customers across Consumer, Commercial and Corporate segments through an island wide network of 96 branches. The bank is focused on digital empowerment through cutting-edge digital banking technologies, and pioneered FriMi, Sri Lanka’s leading digital banking experience. Nations Trust Bank PLC is an issuer and sole acquirer of American Express Cards in Sri Lanka with market leadership in the premium segments.
Business
Sri Lanka’s midnight fuel price hike sparks frustrations amidst claims of broken assurances
The government’s decision to raise fuel prices at midnight on March 9 has drawn criticism from observers who say the move contradicts earlier assurances that prices would remain stable for at least a month due to sufficient reserves already imported.
The surprise revision in fuel prices has triggered public concern and renewed debate over the government’s fuel pricing policy, with critics accusing authorities of misleading the public about the stability of supply and prices.
Officials had earlier sought to calm fears of potential shortages or sudden price increases, insisting that the country had adequate fuel stocks secured through prior imports. However, the latest price hike has raised questions about the reliability of those assurances.
Economic analysts say the development reflects the continuing vulnerability of Sri Lanka’s fuel market to global price volatility and geopolitical tensions affecting energy supply chains.
Aminda Methsila Perera, an economics professor at Wayamba University of Sri Lanka, said the latest move raises broader questions about the transparency of the government’s pricing strategy.
“The question arises whether the government is following a grey-market policy in this regard,” Prof. Perera said, suggesting that the manner in which prices are adjusted may not fully reflect a transparent or predictable formula.
Meanwhile, directors of the state-run Ceylon Petroleum Corporation (CPC) defended the decision, saying the increase was a pre-emptive measure aimed at cushioning the country from steeper price shocks in the near future.
A CPC director argued yesterday that implementing a moderate price revision now would allow authorities to manage potential increases more effectively should the international situation deteriorate further.
Meanwhile, an analyst said that the move was intended to preserve the financial stability of the CPC and its bottom line although President AKD had said in parliament that the Treasury had enough funds to mitigate global shocks.
However, they say the abrupt nature of the midnight announcement risks undermining public confidence, particularly after repeated assurances that prices would remain unchanged in the short term.
With global energy markets remaining volatile, analysts warn that further price adjustments cannot be ruled out if international crude prices continue to climb or if regional supply disruptions intensify.
Meanwhile, an economist said that with the unfolding scenario, many Sri Lankans already grappling with the rising cost of living, have been tossed to the fire from the frying pan.
By Sanath Nanayakkare
Business
Women-only screening of “Gahanu Lamai” for International Women’s Day 2026
In celebration of International Women’s Day 2026, Havelock City Mall (HCM) hosted what is believed to be one of Sri Lanka’s first women-only cinema screenings, presenting a culturally significant and deeply meaningful tribute to womanhood.
Held at Scope Cinemas, Havelock City Mall, the exclusive event featured a complimentary screening of the iconic Sri Lankan film Gahanu Lamai, and welcomed an audience comprising corporate invitees, celebrities, female staff of Havelock City Mall, and winners of a special social media contest.
The occasion was further distinguished by the presence of Dr. Ranee Jayamaha, Chairperson of Overseas Realty (Ceylon) PLC, who graced the event and added significance to this special celebration.
Guests arrived dressed in purple, the internationally recognised symbol of dignity, solidarity, and justice, reinforcing the spirit and symbolism of the occasion. Through the screening of Gahanu Lamai—the acclaimed work of the late Dr. Sumitra Peiris, Sri Lanka’s first female film director—Havelock City Mall created a platform for reflection on the enduring cultural and contemporary relevance of women’s stories.
Commenting on the initiative, Mrs. Avanthie De Zoysa, Assistant General Manager of Havelock City Mall, stated:
“As a female manager of this organization, I am incredibly proud of this initiative. It is a heartfelt gesture of appreciation for the women who contribute so tirelessly to their families, to our society, and to the country at large. We wanted to provide a space that wasn’t just about celebration, but about acknowledging the profound impact women have in every sphere of life.”
Business
Novus Technologies joins LankaPay Technovation Awards 2026 as Platinum Sponsor
Novus Technologies has announced its partnership as the Platinum Sponsor for the LankaPay Technovation Awards 2026, reaffirming its commitment to driving innovation, financial inclusion, and the future of fintech in Sri Lanka.
Organised by LankaPay (Private) Limited, the LankaPay Technovation Awards has emerged as a premier industry platform recognising institutions that are spearheading digital transformation across the country.
The initiative celebrates banks, financial institutions, and technology providers that are enhancing customer experience through secure, efficient, and inclusive digital payment solutions.
Industry analysts note that the awards have played a pivotal role in strengthening Sri Lanka’s fintech ecosystem by encouraging competition, innovation, and collaboration among stakeholders.
Over the years, the platform has highlighted advancements in real-time payments, mobile banking, and integrated digital financial services, supporting the broader national agenda of building a digitally empowered economy.
Novus Technologies, a leading technology solutions provider to the banking and financial services sector, said its sponsorship reflects its long-standing dedication to accelerating the adoption of digital financial services and enhancing technological capabilities across the industry.
“As Sri Lanka continues its digital transformation journey, it is vital that we collectively foster innovation while ensuring security and inclusivity within the financial ecosystem,” a spokesperson for Novus Technologies said.
“Supporting initiatives such as the LankaPay Technovation Awards aligns with our mission to enable next-generation fintech solutions that empower institutions and customers alike.”
The awards ceremony is expected to bring together senior banking executives, fintech leaders, policymakers, and technology innovators, offering a platform to recognise excellence and share insights on emerging trends shaping the future of digital finance in Sri Lanka.
Novus Technologies is a forward-thinking technology solutions provider specialising in delivering innovative, secure, and scalable solutions to the banking and financial services industry.
With a strong focus on digital transformation, system integration, and next-generation fintech solutions, the company continues to play a key role in shaping Sri Lanka’s rapidly evolving digital landscape.
By Ifham Nizam
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