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Six Job Offers Within Two Weeks

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CONFESSIONS OF A GLOBAL GYPSY

Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca

Job Hunting in Sri Lanka

At the beginning of 1985 spring season, I moved from the United Kingdom to Sri Lanka to launch the second stage of my career in hospitality management. I was 31-years old and had gained versatile experiences over 14 years. Also, a variety of qualifications, including a master’s degree in International Hotel Management from the University of Surrey. I was ambitious and optimistic.

However, I was somewhat disappointed that I could not find a suitable management position with an international hotel chain in another country. Having worked and researched in over 16 five-star British hotels focusing on food and beverage management and operations for my master’s dissertation, I decided that my ideal next job should be as the Food & Beverage Manager of a large, five-star international hotel. I also dreamt of becoming the General Manager of such a hotel by the age 34.

Having considered the advice by a senior hotelier who interviewed me in London, I decided to go back to Sri Lanka and attempt to join a five-star international hotel in my own contry prior to launching my international hotel management career. My previous job positions in Sri Lanka were as a part-time trainee in 10 organizations during my college years, then as an Executive Chef of two well-known resorts, as the Manager of a couple of small hotels, as the Manager-Operations of John Keells/Walker Tours hotels, as well as a Senior Lecturer of the Ceylon Hotel School.

In addition, I had gained short work and training experiences in England, Scotland, Italy, Switzerland, Hong Kong and Singapore. In terms of international hotel chains, I was briefly exposed to hotels managed by Trust House Forte, Hyatt, InterContinential, Holiday Inn, Taj, Hilton, Savoy Group, etc. I assumed that my efforts to build an interesting resume would impress my prospective employers.

On my first morning in Sri Lanka after two years, I embarked on an early morning two-hour walk in Colombo. That was nostalgic as well as energizing. While walking, I was thinking of my next steps in finding a suitable management position. I decided to write to all five internationally branded five-star hotels in Colombo (Le Meridien, Ramada Renaissance, InterContinental, Oberoi and Taj) that afternoon and then follow up with telephone calls.

As I returned home in time for breakfast with the family, my father-in-law, Captain Wicks told me, “Good news, Chandi. Some people have already heard that you are back in Sri Lanka. Three of the best known Sri Lankan hoteliers called and wanted to meet you as soon as possible to discuss job opportunities.” Two of them – Malin Hapugoda (Hapu) and Bobby Adams were my former bosses and the third, Prasanna Jayawardene (PJ) was equally respected in Sri Lanka as an innovative hotelier. I was naturally impressed and proud to feel that I was already in demand. Before calling three of them, I sent my resume to the five five-star hotels in Colombo.

Vice Principal – Ceylon Hotel School

I was then saddened to hear that my last boss in Sri Lanka, before leaving for England, Pearl Heenatigala, was seriously ill and in hospital. She was the Director/Principal of the Ceylon Hotel School (CHS) and always treated me like the son she never had. She was my favourite boss. I rushed to the hospital and quickly realized that Mrs. Heenatigala was terminally ill.

Seated by her bedside, I was surprised that the focus of her conersation was not about her condition, but about my future career. While I was struggling to hold my tears, she said with some difficulty, “Dear Chandi, as you know, I identified you as a potential Vice Principal for CHS after your Master’s. That position is yours if you are still interested. However, consider all other offers first. I personally think that you would do well in a dynamic international hotel chain.” That was our last meeting.

Food & Beverage Analyst – Galadari Meridien

Stefan Pfeiffer, the German national who was the first General Manager of the Galadari Meridien Hotel contacted me, before my departure from Sri Lanka in 1983. I knew him when he was the General Manager of Hotel Lanka Oberoi in the late 1970s. He returned to Sri Lanka during the pre-opening year of the Galadari, the only hotel in Sri Lanka to open with 500 five-star rooms. Although I never worked with him, he was keen that after my studies in England I join the Galadari.

As we agreed to keep in touch, I called him. He immediately offered me a middle management position as the Food & Beverage Analyst at the Galadari which I did not accept. I told him that my aim was to become the Food & Beverage Manager of a five-star internationally branded hotel. This was a position held only by Europeans in such hotels in Sri Lanka, up to that point.

Mr. Pfeiffer said, “Chandi, my Executive Assistant Manager (deputy to the General Manager), Mr. Garoute also works as the Food & Beverage Manager. When he finishes his three-year contract next year, he may return to France. After that, let’s talk again and look at possibilities. As the Meridien hotel chain is owned by Air France, they prefer a Frenchman for this top post.” We decided to keep the options open. In later years I joined Le Meridien twice, in Sri Lanka as the Food & Beverage Manager/Director and in Jamaica as the General Manager. If there is a will, the way can be found.

Training Manager / Operations Analyst – Hotel Lanka Oberoi

The new Indian General Manager of Lanka Oberoi was impressed with my resume. “Our Training Manager, is about to go on 12 months special leave to work at Dubai International Hotel. You will be ideal for that post” he said. When I asked him what would happen if their training manager returns in 12 months, he said that, “at that point we may consider you for a new senior management position we are planning to create – Operations Analyst.” I did not like the uncertainty of that offer, and did not accept it in 1985. Four years later, Oberoi hired me as an expatriate Food and Beverage Manager in Iraq.

Hotel Opening Manager – Coral Gardens Hotel

When I returned the call of Malin Hapugoda (Hapu), then the General Manager/Director for Ceylon Holiday Resorts Limited, and a former boss of mine, he reminded me of an offer he made to me the day before I left Sri Lanka two years ago. “The new Coral Gardens Hotel will be opened in a few months with 156 rooms. I would like you to open this four-star hotel as the Manager. The job is yours.”

I was most grateful to Hapu for such an offer, and told him that I will get back to him with a final decision in a week. Eventually, while considering another offer with a better designation and salary and benefit package, I reluctantly decided not to accept this offer. Hapu kept in touch with me, and 21 years later offered me the post of Chief Executive Officer of Aitken Spence Hotels in Oman. He was the Managing Director of that company then. I eventually did a short consulting assignment for that great company.

Deputy General Manager – Mount Lavinia Hotel

When I called Prasanna Jayawardena (PJ) then General Manager of Mount Lavinia Hotel (MLH), he was very convincing. “Chandana, I want you as my deputy. The sky is the limit for you at MLH. Can you come to meet the owner tomorrow?” he said and confirmed an appointment, with the Chairman of the company – Mr. U. K. Edmond and his second son, Sanath Ukwatte who was understudying his legendary father.

Built in 1806 initially as the British Governor’s residence, Mount Lavinia Hotel is the most historic and significant resort hotel in Sri Lanka. From the time I as a small kid attended a wedding there, I fell in love with this iconic hotel. My third trainee job and the first internship in the hospitality industry was there during the 1972/1973 tourist season. I was a trainee waiter there when It was Mount Lavinia Hyatt.

Mr. U. K. Edmond was one of those humble Southerners who came to Colombo and built significant businesses in the mid-20th century Ceylon. He was a great visionary business icon who ventured into railway catering, brewing and then the hotel business. Meeting him was a great pleasure. He was very observant and a good listener, but did not ask any questions from me during the interview. His son, Sanath, who had just returned after his business education in USA, asked me a few questions.

PJ then gave a glowing recommendation about me in Sinhala. PJ said, “This is the Sri Lankan with the highest academic qualification in hotel management. He is also a hands-on practical person. Chandana will be undoubtedly a big asset to our hotel.” That was enough for Mr. Edmond, who then asked his first question, “When can you begin work at my hotel?”

At that point, I told him that I have a few offers and a few more interviews. His response was decisive and quick, “No problem. Go to all those interviews and check the best offers they make. We will pay you more.” With that open offer, the interview ended. I did not accept their offer in 1985, but after considering two more offers, I eventually joined MLH to succeed PJ as the General Manager five years later.

General Manager – The Lodge and The Village

When I called my former boss at the John Keells corporate office, Bobby Adams told me of a position the largest group of companies in Sri Lanka had created six months previously. Bobby was the Director, Operations of this largest hotel chain in Sri Lanka. They were looking for a General Manager to manage their two largest hotels – The Lodge and the Village in Habarana in North Central Sri Lanka. Although he did not serve on the selection committee, I suspected that the Group Chairman, Mark Bostock, had strongly favoured my appointment. He was very fond of me and had arranged my first overseas training in England, his homeland, when I was a young 25-year old hotel manager in 1979.

I was determined to earn a five-figure monthly salary which was very high in Sri Lanka in the mid-1980s. After the final interview, I had to meet a main board member and the group’s Head of Finance, Mr. V. Kailasapillai. In an annoyed voice he asked me, “Chandana, why do you ask for such a high salary? What you are demanding is three times more than what we paid you in 1981.” After a little negotiation, he laughed and said, “OK, Chandana, let’s settle for Rs. 10,000 a month. Final offer”. We shook hands. Next day, I packed my bags and was chauffeur-driven 111 miles from Colombo to reach my new home in Habarana.

Habarana Resort Complex

The Lodge (now branded five-star Cinnamon Lodge Habarana) and The Village (now branded four-star Habarana Village by Cinnamon), are two of the best hotels in Sri Lanka. The 40-acre landscaped resort complex is surrounded by nature, water, forest, and wild life (with elephants, serpent eagles, kingfishers and monkeys etc.). Over 2,000 trees, the lake front and a fully-operational farm enhance a totally unique guest experience.

On a day when all 260 rooms in both hotels were full, my team provided hospitality and meals to 1,000 people – 520 guests, 120 tourist drivers, 360 employees and the family members of senior managers, who also lived in the resort complex. We worked hard, played hard, and looked after our guests, always aiming to exceed their expectations. We had very happy domestic customers as well – free accommodation and free meals to 90% of the employees, and lots of sports and recreational facilities for employees (football, volleyball, cricket, indoor games etc.). In Habarana, I felt like a mayor of a small town.

Having worked at the John Keells corporate office for a year in the early 1980s I was familiar with the Habarana Resort Complex. As the General Manager, I did a lot of public relations — with guests, tour leaders, drivers, associates and local communities. On my first day in the new job, I hosted a group of 12 British travel agents who were on a seven-day familiarisation tour of Sri Lanka.Over dinner, we became very friendly. One of them said, “You seem to know a lot about Habarana. How long have you lived in this beautiful place?” When I answered accurately as “One day” they refused to believe me.

After some laughter and wine, a female tour leader challenged me: “OK, if you started this job just today, what was your last job?” She was winking at her colleagues and giggling. I thought for a few seconds, and said truthfully, “my previous job was a part-time banquet waiter at the Dorchester in London.” The whole group laughed loud and shouted in unison, “Chandi, you are a bloody liar!”



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Sri Lanka’s new govt.: Early promise, growing concerns

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President Anura Kumara Dissanayake’s demeanour, body language, and speaking style appear to have changed noticeably in recent weeks, a visible sign of embarrassment. The most likely reason is a stark contradiction between what he once publicly criticised and analysed so forcefully, and what his government is actually doing today. His own recent speeches seem to reflect that contradiction, sometimes coming across as confused and inconsistent. This is becoming widely known, not just through social media, YouTube, and television discussions, but also through speeches on the floor of Parliament itself.

Doing exactly what the previous government did

What is now becoming clear is that instead of doing things the way the President promised, his government is simply carrying on with what the previous administration, particularly Ranil Wickremesinghe’s government, was already doing. Critically, some of the most senior positions in the state, positions that demand the most experienced and capable officers, are being filled by people who are loyal to the JVP/NPP party but lack the relevant qualifications and track record.

Such politically motivated appointments have already taken place across various government ministries, some state corporations, the Central Bank, the Treasury, and at multiple levels of the public service. There have also been forced resignations, bans on resignations, and transfers of officials.

What makes this particularly serious is that President Dissanayake has had to come to Parliament repeatedly to defend and “clean up” the reputations of officials he himself appointed. This looks, at times, like a painful and almost theatrical exercise.

The coal procurement scandal, and a laughable inquiry

The controversy around the country’s coal power supply has now clearly exposed a massive disaster: shady tenders, damage to the Norochcholai power plant, rising electricity bills due to increased diesel use to compensate, a shortage of diesel, higher diesel prices, and serious environmental damage. This is a wide and well-documented catastrophe.

Yet, when a commission was appointed to investigate, the government announced it would look into events going back to 2009, which many have called an absurd joke, clearly designed to deflect blame rather than find answers.

The Treasury scandal, 10 suspicious transactions

At the Treasury, what was initially presented as a single transaction, is alleged to involve 10 transactions, and it is plainly a case of fraud. A genuine mistake might happen once or twice. As one commentator said sarcastically, “If a mistake can happen 10 times, it must be a very talented hand.” These explanations are being treated as pure comedy.

Attempts to justify all of this have sometimes turned threatening. A speech made on May 1st by Tilvin Silva is a case in point, crude and menacing in tone.

Is the government losing its grip?

Former Minister Patali Champika has said the government is now suffering from a phobia of loss of power, meaning it is struggling to govern effectively. Other commentators have noted that the NPP/JVP may have taken on a burden too heavy to carry. Political cartoons have depicted the NPP’s crown loaded with coal, financial irregularities, and political appointments, bending under the weight.

The problem with appointing loyalists over qualified professionals

Appointing own supporters to senior positions is not itself unusual in politics. But it becomes a betrayal of public trust when those appointed lack the basic qualifications or relevant experience for the roles they are given.

A clear example is the appointment of the Treasury Secretary, someone who was visible at virtually every NPP election campaign event, but whose qualifications and exposure/experiences may not match the demands of such a critical position. Even if someone has a doctorate or professorship, the key question is whether those qualifications are relevant to the role, and whether that person has the experience/exposure to lead a team of seasoned professionals.

By contrast, even someone without formal academic credentials can succeed if they have the right skills and surround themselves with advisors with relevant exposure. The real failure is when loyalty to a political party overrides all other considerations, that is a fundamental betrayal of responsibility.

The problem is not unique to this government. In 2015, the appointment of Arjuna Mahendran as Central Bank Governor was a similar blunder. His tenure ended in scandal involving insider dealing and bond market manipulation. However, in that case, the funds involved were frozen and later confiscated by the following government, however legally questionable that process was.

The current Treasury losses, by contrast, may be unrecoverable. Critics say getting that money back would be next to impossible.

The broader damage: Demoralisation of capable officials

When loyalists are placed above competent career officials in key positions, it demoralises the best public servants. Some begin to comply in fear; others lose motivation entirely. The professional hierarchy breaks down. Junior officials start looking over their shoulders instead of doing their jobs. This collective dysfunction is ultimately what destroys governments.

Sri Lanka’s pattern: every government falls

This pattern is deeply familiar in Sri Lankan history. The SWRD Bandaranaike government, which swept to power in 1956 on a wave of popular support, had declined badly by 1959. The coalition government, which came to power reducing the opposition to eight seats, lost in 1977, and, in turn, the UNP, which came in on a landslide, in 1977, crushing the SLFP to just eight seats, suffered a similar fate by 1994.

Mahinda Rajapaksa came to power in 2005 by the narrowest of margins, in part because the LTTE manipulated the Northern vote against Ranil Wickremesinghe. But he was re-elected in 2010 on the strength of ending the war against the LTTE. Still, by 2015, he was voted out, because the benefits of winning the war were never truly delivered to ordinary people, and because large-scale corruption had taken root in the meantime. Gotabaya Rajapaksa didn’t even last long enough to see his term end.

Now, this government, too, is showing early signs of the same decline.

The ideological contradiction at the heart of the NPP

There is another challenge: though the JVP presents itself as a left-wing, Marxist-socialist party, many of those who joined the broader NPP coalition, businesspeople, academics, professionals, do not hold such ideological views. Balancing a left-leaning party with a centre-right coalition is extremely difficult. The inevitable tension between the two pulls the government in opposite directions.

The silver lining, however, is that this has produced a growing class of “floating voters”, people not permanently tied to any party, and that is actually healthy for democracy. It keeps governments accountable. Independent election commissions and civil society organisations have a major role to play in informing these voters objectively.

In more developed democracies, voters receive detailed candidate profiles and well-researched information alongside their ballot papers, including, for example, independent expert analyses of referendum questions like drug legalisation. Sri Lanka is still far from that standard. Here, many people vote the same way as their parents. In other countries, five family members might each vote differently without it being a scandal.

Three key ministries, under the President himself, all in trouble

President Dissanayake currently holds three of the most powerful portfolios himself: Defence, Digital Technology, and Finance. All three are now widely seen as performing poorly. Many commentators say the President has “failed” visibly in all three areas. The justifications offered for these failures have themselves become confused, contradictory, and, at times, just plain pitiable.

The overall picture is one of a government that looks helpless, reduced to making excuses and whining from the podium.

A cautious hope for recovery

There are still nearly three years left in this government’s term. There is time to course-correct, if they act quickly. We sincerely hope the government manages to shed this sense of helplessness and confusion, and finds a way to truly serve the country.

(The writer, a senior Chartered Accountant and professional banker, is Professor at SLIIT, Malabe. The views and opinions expressed in this article are personal.)

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Cricket and the National Interest

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The appointment of former minister Eran Wickremaratne to chair the Sri Lanka Cricket Transformation Committee is significant for more than the future of cricket. It signals a possible shift in the culture of governance even as it offers Sri Lankan cricket a fighting possibility to get out of the doldrums of failure. There have been glorious patches for the national cricket team since the epochal 1996 World Cup triumph. But these patches of brightness have been few and far between and virtually non-existent over the past decade. At the centre of this disaster has been the failures of governance within Sri Lanka Cricket which are not unlike the larger failures of governance within the country itself. The appointment of a new reform oriented committee therefore carries significance beyond cricket. It reflects the wider challenge facing the country which is to restore trust in public institutions for better management.

The appointment of Eran Wickremaratne brings a professional administrator with a proven track record into the cricket arena. He has several strengths that many of his immediate predecessors lacked. Before the ascent of the present government leadership to positions of power, Eran Wickremaratne was among the handful of government ministers who did not have allegations of corruption attached to their names. His reputation for financial professionalism and integrity has remained intact over many years in public life. With him in the Cricket Transformation Committee are also respected former cricketers Kumar Sangakkara, Roshan Mahanama and Sidath Wettimuny together with professionals from legal and business backgrounds. They have been tasked with introducing structural reforms and improving transparency and accountability within cricket administration.

A second reason for this appointment to be significant is that this is possibly the first occasion on which the NPP government has reached out to someone associated with the opposition to obtain assistance in an area of national importance. The commitment to bipartisanship has been a constant demand from politically non-partisan civic groups and political analysts. They have voiced the opinion that the government needs to be more inclusive in its choice of appointments to decision making authorities. The NPP government’s practice so far has largely been to limit appointments to those within the ruling party or those considered loyalists even at the cost of proven expertise. The government’s decision in this case therefore marks a potentially important departure.

National Interest

There are areas of public life where national interest should transcend party divisions and cricket, beloved of the people, is one of them. Sri Lanka cannot afford to continue treating every institution as an arena for political competition when institutions themselves are in crisis and public confidence has become fragile. It is therefore unfortunate that when the government has moved positively in the direction of drawing on expertise from outside its own ranks there should be a negative response from sections of the opposition. This is indicative of the absence of a culture of bipartisanship even on issues that concern the national interest. The SJB, of which the newly appointed cricket committee chairman was a member objected on the grounds that politicians should not hold positions in sports administration and asked him to resign from the party. There is a need to recognise the distinction between partisan political control and the temporary use of experienced administrators to carry out reform and institutional restructuring. In other countries those in politics often join academia and civil society on a temporary basis and vice versa.

More disturbing has been the insidious campaign carried out against the new cricket committee and its chairman on the grounds of religious affiliation. This is an unacceptable denial of the reality that Sri Lanka is a plural, multi ethnic and multi religious society. The interim committee reflects this diversity to a reasonable extent. The country’s long history of ethnic conflict should have taught all political actors the dangers of mobilising communal prejudice for short term political gain. Sri Lanka paid a very heavy price for decades of mistrust and division. It would be tragic if even cricket administration became another arena for communal suspicion and hostility. The present government represents an important departure from the sectarian rhetoric that was employed by previous governments. They have repeatedly pledged to protect the equal rights of all citizens and not permit discrimination or extremism in any form.

The recent international peace march in Sri Lanka led by the Venerable Bhikkhu Thich Paññākāra from Vietnam with its message of loving kindness and mindfulness to all resonated strongly with the masses of people as seen by the crowds who thronged the roadsides to obtain blessings and show respect. This message stands in contrast to the sectarian resentment manifested by those who seek to use the cricket appointments as a weapon to attack the government at the present time. The challenges before the Sri Lanka Cricket Transformation Committee parallel the larger challenges before the government in developing the national economy and respecting ethnic and religious diversity. Plugging the leaks and restoring systems will take time and effort. It cannot be done overnight and it cannot succeed without public patience and support.

New Recognition

There is also a need for realism. The appointment of Eran Wickremaratne and the new committee does not guarantee success. Reforming deeply flawed institutions is always difficult. Besides, Sri Lanka is a small country with a relatively small population compared to many other cricket playing nations. It is also a country still recovering from the economic breakdown of 2022 which pushed the majority of people into hardship and severely weakened public institutions. The country continues to face unprecedented challenges including the damage caused by Cyclone Ditwah and the wider global economic uncertainties linked to conflict in the Middle East. Under these difficult circumstances Sri Lanka has fewer resources than many larger countries to devote to both cricket and economic development.

When resources are scarce they cannot be wasted through corruption or incompetence. Drawing upon the strengths of all those who are competent for the tasks at hand regardless of party affiliation or ethnic or religious identity is necessary if improvement is to come sooner rather than later. The burden of rebuilding the country cannot rest only on the government. The crisis facing the country is too deep for any single party or government to solve alone. National recovery requires capable individuals from across society and from different sectors such as business and civil society to work together in areas where the national interest transcends party politics. There is also a responsibility on opposition political parties to support initiatives that are politically neutral and genuinely in the national interest. Not every issue needs to become a partisan battle.

Sri Lanka cricket occupies a special place in the national consciousness. At its best it once united the country and gave Sri Lankans a sense of pride and international recognition. Restoring integrity and professionalism to cricket administration can therefore become part of the larger task of national renewal. The appointment of Eran Wickremaratne and the new committee, while it does not guarantee success, is a sign that the political leadership and people of the country may be beginning to mature in their approach to governance. In recognising the need for competence, integrity and bipartisan cooperation and extending it beyond cricket into other areas of national life, Sri Lanka may find the way towards more stable and successful governance..

by Jehan Perera

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From Dhaka to Sri Lanka, three wheels that drive our economies

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Court vacation this year came with an unexpected lesson, not from a courtroom but from the streets of Dhaka — a city that moves, quite literally, on three wheels.

Above the traffic, a modern metro line glides past concrete pillars and crowded rooftops. It is efficient, clean and frequently cited as a symbol of progress in Bangladesh. For a visitor from Sri Lanka, it inevitably brings to mind our own abandoned light rail plans — a project debated, politicised and ultimately set aside.

But Dhaka’s real story is not in the air. It is on the ground.

Beneath the elevated tracks, the streets belong to three-wheelers. Known locally as CNGs, they cluster at junctions, line the edges of markets and pour into narrow roads that larger vehicles avoid. Even with a functioning rail system, these three-wheelers remain the city’s most dependable form of everyday transport.

Within hours of arriving, their importance becomes obvious. The train may take you across the city, but the journey does not end there. The last mile — often the most complicated part — belongs entirely to the three-wheeler. It is the vehicle that gets you home, to a meeting or simply through streets that no bus route properly serves.

There is a rhythm to using them. A destination is mentioned, a price is suggested and a brief negotiation follows. Then the ride begins, edging into traffic that feels permanently compressed. Drivers move with instinct, adjusting routes and squeezing through gaps with a confidence built over years.

It is not polished. But it works.

And that is where the comparison with Sri Lanka becomes less about what we lack and more about what we already have.

Back home, the three-wheeler has long been part of daily life — so familiar that it is often discussed only in terms of its problems. There are frequent complaints about fares, refusals or the absence of meters. More recently, the industry itself has become entangled in politics — from fuel subsidies to regulatory debates, from election-time promises to periodic crackdowns.

In that process, the conversation has shifted. The three-wheeler is often treated as a problem to be managed, rather than a service to be strengthened.

Yet, seen through the experience of Dhaka, Sri Lanka’s system begins to look far more settled — and, in many ways, ahead.

There is a growing structure in place. Meters, while not perfect, are widely recognised. Ride-hailing apps have added transparency and reduced uncertainty for passengers. There are clearer expectations on both sides — driver and commuter alike. Even small details, such as designated parking areas in parts of Colombo or the increasing standard of vehicles, point to an industry slowly moving towards professionalism.

Just as importantly, there is a human element that remains intact.

In Sri Lanka, a three-wheeler ride is rarely just a transaction. Drivers talk. They offer directions, comment on the day’s news, or share local knowledge. The ride becomes part of the social fabric, not just a means of getting from one point to another.

In Dhaka, the scale of the city leaves less room for that. The interaction is quicker, more direct, shaped by urgency. The service is essential, but it is under constant pressure.

What stands out, across both countries, is that the three-wheeler is not a temporary or outdated mode of transport. It is a necessity in dense, fast-growing Asian cities — one that fills gaps no rail or bus system can fully address.

Large infrastructure projects, like light rail, are important. They bring efficiency and long-term capacity. But they cannot replace the flexibility of a three-wheeler. They cannot reach into narrow streets, respond instantly to demand or provide that crucial last-mile connection.

That is why, even in a city that has invested heavily in modern rail, Dhaka still runs on three wheels.

For Sri Lanka, the lesson is not simply about what could have been built, but about what should be better managed and valued.

The three-wheeler industry does not need to be politicised at every turn. It needs steady regulation — clear fare systems, proper licensing, safety standards — alongside encouragement and recognition. It needs to be seen as part of the solution to urban transport, not as a side issue.

Because for thousands of drivers, it is a livelihood. And for millions of passengers, it is the most immediate and reliable form of mobility.

The tuk-tuk may not feature in grand policy speeches or infrastructure blueprints. It does not run on elevated tracks or attract international attention. But on the ground, where daily life unfolds, it continues to do what larger systems often struggle to do — show up, adapt and keep moving.

And after watching Dhaka’s streets — crowded, relentless, yet functioning — that small, three-wheeled vehicle feels less like something to argue over and more like something to get right.

(The writer is an Attorney-at-Law with over a decade of experience specialising in civil law, a former Board Member of the Office of Missing Persons and a former Legal Director of the Central Cultural Fund. He holds an LLM in International Business Law)

 

by Sampath Perera recently in Dhaka, Bangladesh 

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