Business
Pioneer hospitality service provider doubles revenue second year running
EuroKitchens Trading & Contracting (Pvt) Ltd. (EKTC), Sri Lanka’s pioneering hospitality solutions provider, is experiencing a strong client-led growth, leading up to a doubling of its annual revenue for the second year in a row as it gears up to establish a stronger regional presence. The company –with its solutions currently being offered in Sri Lanka and the Maldives- attributes this significant increase in demand for its products to its decision to strengthen its workforce by prioritising the hiring of skilled employees and the up skilling of its existing staff.
This increased financial yield cements the company’s position as the market leader in providing only the finest commercial cooking systems and appliances, especially during economically challenging times. However, in holding firm to its commitment to providing clients with comprehensive and A-grade product solutions, EKTC –a subsidiary of PromoLanka Holdings- has taken the decision to invest heavily in its operations; namely the people who run them.
Aside from decidedly recruiting highly-skilled workers, the company has also taken several unconventional initiatives to improve the wellbeing and resourcefulness of its existing employees; be it through offering flexible work options to prioritise a healthy work-life balance, providing training workshops to fuel employee growth, or encouraging team-building exercises to foster a positive workplace culture. These employee-centred moves, the management says, have resulted in a high staff retention rate, leading in turn to an overall improvement in quality of products and services, and satisfied customers as a result.
“The decision we made to invest in employing more talented and passionate subject-matter experts has yielded evidently positive results, and has also contributed towards helping us in improving our processes, allowing us in turn to provide a better customer experience ” said Adil Mansoor, CEO of EKTC. “While we were already in a strategic position to weather the storms of the COVID pandemic and periods of economic instability, these new initiatives have further improved our product and services, and also enabled us to diversify our solutions offering further.”
“As a detail-oriented company, we have always prioritised our operations and processes,” said EKTC General Manager, Thushara Gunawardhana. “We currently work with the most up-to-date, internationally certified project management and design software, so as to ensure that we create only the best possible solutions for our growing client base.
“We also understand fully the market challenges with regards to shortages of manpower and rising costs, and our tailor-made solutions enable our clients to be better prepared to manage this,” he added. “We always take the more efficient and rational approach to driving long term sustainability for our clients.”
More recently, EKTC has broken into new verticals by expanding its portfolio to include industrial laundry solutions. Having laid the groundwork by working with suppliers and on boarding new technical hires, the company has already commenced providing this service to some of Sri Lanka’s largest players in the HORECA segment.As the exclusive distributor for some of the world’s #1 industrial kitchenware brands –namely RATIONAL (Germany), Turbo Air (USA), and Comenda (Italy)-, and supplier of many more internationally reputed names, at present, EKTC is working closely with the country’s leading supermarkets, hotels, restaurants, franchises, and even cloud kitchens, with plans for an even greater expansion of its client base currently underway. Additionally, having now firmly established its presence in Asia and the Middle East, the company is also looking at broadening its international footprint – already making inroads into its next phase of growth. (EKTC news release)
Business
Sri Lanka to build a new tourism workforce to project a stronger national voice
Specialised training programme set to begin
The Sri Lanka Institute of Tourism & Hotel Management (SLITHM) has launched a new initiative that could quietly reshape the country’s tourism industry – the National Tourist Interpreter Training Programme.
The idea, explained by SLITHM Chairman Dheera Hettiarachchi, is simple but important. Sri Lanka does not need to rely only on bigger tourist numbers or louder promotion. It needs to help visitors understand the country better.
“This is where the concept of a tourist interpreter comes in”, he said.
“Unlike traditional tour guides, who mainly explain and show places, interpreters are trained to go deeper. They connect the story behind what visitors see; linking history, culture, environment and local life. In a country like Sri Lanka, where ancient heritage, rich biodiversity and living communities are closely connected, this approach can make a real difference,” Hettiarachchi explained.
The programme itself will run for three months and focus more on field visits and practical learning rather than classroom teaching. It is open to academics and professionals with knowledge in areas such as history, culture, environment and research. Those who complete the course will receive a National Tourist Interpreter Licence from the Sri Lanka Tourism Development Authority, along with a digital badge.
With a course fee of around Rs. 250,000, this is not meant for mass entry. The target is a smaller, more specialised group. These interpreters are expected to work with destination management companies, serving high-end travellers who are looking for meaningful and informed experiences, not just sightseeing.
Speaking further, the SLITHM chairman said: “Globally, this trend is already visible; visitors increasingly expect detailed explanations about nature, conservation and local communities in the destinations they visit. They want to know not just what they are seeing, but why it matters. Sri Lanka has the natural and cultural depth to offer this kind of experience. What has been missing is the structured way of delivering that knowledge. That is where this initiative fits in.”
According to SLITHM, there is also a wider benefit. Visitors who understand a place tend to respect it more. This can reduce damage to sensitive sites and support conservation efforts, creating a better balance between tourism and the environment.
In this context, a new group of trained interpreters could gradually change how Sri Lanka is presented to the outside world. Instead of quick impressions shaped by social media, these interpreters can offer informed, thoughtful accounts of the country, combining knowledge with storytelling.
For a destination long promoted mainly for its beaches and scenery, this shift towards deeper storytelling may be both timely and necessary.
By Sanath Nanayakkare
Business
Savers squeezed by lower returns as liquidity surge eases borrowing costs
A quiet but persistent strain is being felt by Sri Lanka’s savers, particularly retirees and fixed-income households who depend on bank interest to meet daily expenses such as groceries, medicine and utility bills. As deposit rates remain subdued, this segment continues to absorb the impact of a changing monetary environment with little visibility, even as broader conditions begin to ease for borrowers.
The latest economic indicators show that this pressure on savers is unfolding alongside a gradual shift towards lower lending rates and improved liquidity in the banking system.
At the centre of the transition is the Average Weighted Prime Lending Rate (AWPR), which declined to 9.63% in the week ending April 24, 2026, easing by 16 basis points from the previous week. This signals that borrowing costs are beginning to edge down, offering some relief to businesses and individuals reliant on credit.
In practical terms, housing loans, business overdrafts and working capital facilities could become marginally cheaper in the period ahead. However, as banks tend to adjust lending rates cautiously, the full benefit may take time to reach small businesses and ordinary consumers.
In contrast to the relief expected for borrowers, savers are likely to remain under pressure. Deposit rates have not shown a corresponding upward movement, meaning that interest income, a crucial lifeline for many households remains constrained in real terms, especially against the backdrop of rising living costs.
Monetary developments during the week also reflect a careful balancing act by policymakers. Reserve money declined, largely due to a reduction in currency in circulation, which stood at around Rs. 1.79 trillion by April 24. This suggests tighter control over physical cash in the system, possibly aimed at maintaining price stability and managing inflation expectations.
Yet, within the banking system itself, liquidity conditions have eased significantly. Total outstanding market liquidity rose sharply to a surplus of Rs. 199.17 billion, nearly doubling from the previous week. This increase indicates that banks have plenty of cash, which typically encourages lending and places downward pressure on interest rates.
For the public, the implications are mixed and unevenly distributed. Borrowers stand to gain gradually from lower interest rates, and businesses may find credit more accessible as liquidity improves. Consumers could also benefit from increased competition among banks to lend.
But for savers – a significant yet often overlooked segment – the story is different. With deposit returns remaining relatively low, their purchasing power continues to be tested, underscoring a growing divide in how monetary policy outcomes are experienced across society.
By Sanath Nanayakkare
Business
ComBank expands agency banking network to 26 locations
Commercial Bank of Ceylon has expanded its ‘ComBank Shakthi’ Agency Banking network to 26 strategic locations nationwide, adding 22 new outlets to the four pilot sites launched earlier.
The initiative partners with trusted local businesses or individuals who act as bank intermediaries, equipped with specialised POS devices running proprietary software for secure, real-time transactions. Customers can perform cash deposits, withdrawals, fund transfers, balance inquiries, and bill payments closer to home—reducing travel time and cost.
The expansion strengthens financial inclusion for underserved and unbanked communities, particularly in rural areas, and integrates closely with the Bank’s Agriculture and Micro Finance Units (AMFU), leveraging existing community trust. Agency outlets now complement Commercial Bank’s 272 traditional branches, bringing total physical access points to 298.
New locations include Katupotha, Oddusudan, Baduraliya, Vankalai, Akkaraipattu, and Lahugala, among others. The four pilot outlets remain at Tissamaharama, Hambantota, Siyambalanduwa, and Buttala.
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