Features
STARTING OFF WITH A BANG! – Part 34
CONFESSIONS OF A GLOBAL GYPSY
By Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca
Having started as the new Food & Beverage Manager and Executive Chef of Hotel Ceysands on October 1, 1977, I was on a fast track to re-organize my departments. As I had exactly one month to organize the re-opening of these departments, I had no time to waste. I worked around the clock and went to my apartment only to get
four or five hours of sleep well past midnight every day. Having gained two years’ experience in a similar position at Coral Gardens Hotel, I felt fully prepared for my new job.
A Hotel in two Towns
The location of Hotel Ceysands was unique. A hotel on a beach strip located between sea water and fresh water was romantic and provided a lot of opportunities for a variety of water sports. All guest areas were on the river bank on the sea side in the town of Bentota. The ancient name of this town was derived from a mythical story which claims a demon named ‘Bem’ ruled the ‘tota’ or river bank.
All employee areas, the main entrance to the hotel property and the security post were on the river bank on the land side in another town – Aluthgama (new town). This town had a small center with some interesting shops, a bustling local market and a busy bus station. Although not as beautiful as Bentota, Aluthgama was active and generally hectic. The most famous attraction near this town is the famous Buddhist temple – Kande Vihara (temple on the hill). It was built in the year 1734 and has been formally recognised by the government as an archaeological site.
The architecture of Hotel Ceysands was not as grand as its neighbour – Bentota Beach Hotel, but was designed to suit the shape of the available land. A major challenge for the new managing agents – Walkers Tours and the hotel re-opening management team was that the poor interior design had no clear concept. During the short period of time available to restart the tourist season in 1977, only some urgent work was done, enough to create a more welcoming first impression. The major refurbishing was planned after six months, during the 1978 tourist off season.

Learning Complex Cultures
I spent a short time to quickly familiarize myself with the culture of the area, that of the company which owned Ceysands – Ceylinco Limited and new managing agents – Walkers Tours and their owner – John Keells Group.
Ceylinco was a well-established group of companies, led by its second generation of owners headed by Mr. Lalith Kotelawala as the Chairman. He had built the renamed Ceylinco into a major company (in later years expanded to have over 500 subsidiary companies). Their head office was at the then tallest building in Sri Lanka – Ceylinco House in Colombo. Ceylinco owned and operated three hotels – Ceylinco Hotel in Colombo with the famous 14th floor restaurant Akasa Kade, San Michele Island Resort by Bolgoda Lake and Hotel Ceysands.
In 1977, a majority of the management team of Ceysands were managers previously recruited by Ceylinco, and whose loyalty was clearly with Ceylinco Group. These managers included the Hotel Manager – Alan Silva, Boats & Maintenance Manager – Mendis, and the Executive Housekeeper – Malini Kotelawala (an aunt of the Chairman and a cousin of the third Prime Minister of Ceylon – General Sir John Kotelawala). The General Manager of the hotel, Captain Wicks, a senior executive of Walkers Tours had a challenge. He realized that he must gradually encourage the loyalty and support of these managers who were used to a different style of leadership. Not everybody liked too many changes.
Two years later, in 1979, I befriended Mr. Lalith Kotelawala and his wife, Sicille who occasionally stayed at Hotel Swanee which they loved. I was the Manager of that Keells hotel at that time. In 1981, by then, as a corporate executive, I took over the management of Ceylinco Hotel on behalf of John Keells group and re-organized the hotel. Mr. Lalith Kotelawala once told me that, “It is best that my company relies on professionals in your business to manage our hotels.”

Walkers Tours, then the leading tour operator and hotel management company was founded in 1969. A visionary businessman and lawyer, Mr. Sriyantha Senaratne had been the Managing Director since 1971. When Walkers Tours was acquired by John Keells Group of companies in 1972, he continued in that position. Captain Wicks enjoyed reporting to him. I met Mr. Senaratne once at Hotel Ceysands during our pre re-opening period. I had a brief chat with this soft-spoken gentleman. I was impressed to hear that it was he who led the commencement of the Habarana Village hotel project. He was also passionate about tourism development in the Maldives. I was pleased when the new uniforms, material and supplies arrived with the logo. It was very similar to opening of a new hotel.
John Keells Group, the owning company of Walkers Tours was founded in Ceylon by Britishers in the 1870s. It was initially set up as a manufacturer of tea and essential foods. During the 1970s after the then socialist government nationalized tea estates, the company mainly focused on new opportunities in tourism. Under the leadership of then Chairman Mark Bostock, John Keells became a diverse group of companies. He once told a group of executives including me, that in the early 1970s, he was invited to a meeting by then Prime Minister of Sri Lanka who initiated the nationalizing of tea estates. He said, “The Madam Prime Minister told me that tea is not the only business one can do when a rich company has a multi-talented and experienced team. Mrs. B. planted some seeds in my mind!” Today, John Keells Holdings PLC (JKH) is Sri Lanka’s largest listed company on the Colombo Stock Exchange. It is also the undisputed leader of the tourism and hospitality industries in the country.
Planning, Developing, and Training
In my planning work I focused mainly on human resources, new menus, supplies, logistics (in coordination with the boat department), food and beverage controls. Filling all job vacancies in the kitchen, restaurant and bars, plus arranging on the job training for new employees was a top priority. As time was limited, I did some quick ‘train the trainer’ sessions for all the supervisors in my departments. After that, I directed them to devote considerable amount of time in training the new recruits. I spent time checking their skills after the training.
Before the new management took over the hotel, Ceysands did not have many large buffet products. Based on tour groups requests, I re-trained the kitchen brigade to prepare large buffets for all dinners. To strengthen the kitchen, I personally selected two excellent kitchen interns from the Ceylon Hotel School. These students – Mallawarchchi and Lokuge were only a few years younger to me. They both were eager to acquire knowledge and dreamt of becoming Executive Chefs in the future. I became their mentor and inspiration. They were a great addition to my team. Two of them helped in my efforts to re-train the kitchen brigade which included highly experienced cooks and newcomers.
I devoted a considerable amount of time to do all menu planning, requisitioning, seasoning all main courses, doing all buffet decorations and arrangements, as well as all the à la carte cooking. My background in visual art including sculpture continued to be useful in culinary arts. I made sure that appropriate assistants under-studied me on all these tasks. The experience I gained at the Coral Gardens Hotels helped me to build good team spirit among the kitchen brigade and the young teams who worked at the restaurant and bars. We worked very hard and felt that we were fully ready to re-open the hotel by the end of October, 1977.

Coach loads of tourists arrived on Walkers Tours buses soon after the tourist season began in early November, 1977. As predicted, the occupancy shot up to 100% within days. Being managed by the largest tour operator of the island meant that the hotel management team did not have to worry about any marketing and sales. Captain Wicks was a little worried that something would go wrong as we hardly had enough time to train all the new employees.
My strategy of recruiting very young service employees with big smiles and great attitudes, rather than experienced employees from other hotels, worked well. One can train employees basic service skills fairly quickly, but no one can be trained to smile and have the right service attitude. The tourists and tour leaders loved our service staff and the quality and variety of food we presented. We certainly commenced the season with a bang!
Captain Wicks was impressed with the performances of my teams during season commencement and said, “Chandana, you are a breath of fresh air.” That was motivating. I soon became his right-hand man. We brainstormed about the entertainment and activities calendar to coordinate with the seven-dinner buffet package I had developed.
As most of our guests stayed at Ceysands for two weeks, it was essential that we provided a wide variety of entertainment and activities. I learnt a lot from Captain Wicks about organization, logistics and public relations, and he learnt from me about hospitality operations. We both were quick learners. Alan was supportive of our innovative ideas and plans. At the age 23, I was the youngest among seven departmental heads and executives of Ceysands, but was the most experienced in terms of hospitality operations. Captain Wicks was 20 years older than me and Allan was 15 years older than me.
“I am told by the European tour leaders that the perfect resort is where the management team works and plays while making the guests happy” Captain Wicks told Alan and me. “Of course, Captain, that is right. Let’s make Ceysands the most active hotel in the south coast of Sri Lanka!”, I contributed optimism to the vision. The team agreed on that goal.
Features
Rebuilding the country requires consultation
A positive feature of the government that is emerging is its responsiveness to public opinion. The manner in which it has been responding to the furore over the Grade 6 English Reader, in which a weblink to a gay dating site was inserted, has been constructive. Government leaders have taken pains to explain the mishap and reassure everyone concerned that it was not meant to be there and would be removed. They have been meeting religious prelates, educationists and community leaders. In a context where public trust in institutions has been badly eroded over many years, such responsiveness matters. It signals that the government sees itself as accountable to society, including to parents, teachers, and those concerned about the values transmitted through the school system.
This incident also appears to have strengthened unity within the government. The attempt by some opposition politicians and gender misogynists to pin responsibility for this lapse on Prime Minister Dr Harini Amarasuriya, who is also the Minister of Education, has prompted other senior members of the government to come to her defence. This is contrary to speculation that the powerful JVP component of the government is unhappy with the prime minister. More importantly, it demonstrates an understanding within the government that individual ministers should not be scapegoated for systemic shortcomings. Effective governance depends on collective responsibility and solidarity within the leadership, especially during moments of public controversy.
The continuing important role of the prime minister in the government is evident in her meetings with international dignitaries and also in addressing the general public. Last week she chaired the inaugural meeting of the Presidential Task Force to Rebuild Sri Lanka in the aftermath of Cyclone Ditwah. The composition of the task force once again reflects the responsiveness of the government to public opinion. Unlike previous mechanisms set up by governments, which were either all male or without ethnic minority representation, this one includes both, and also includes civil society representation. Decision-making bodies in which there is diversity are more likely to command public legitimacy.
Task Force
The Presidential Task Force to Rebuild Sri Lanka overlooks eight committees to manage different aspects of the recovery, each headed by a sector minister. These committees will focus on Needs Assessment, Restoration of Public Infrastructure, Housing, Local Economies and Livelihoods, Social Infrastructure, Finance and Funding, Data and Information Systems, and Public Communication. This structure appears comprehensive and well designed. However, experience from post-disaster reconstruction in countries such as Indonesia and Sri Lanka after the 2004 tsunami suggests that institutional design alone does not guarantee success. What matters equally is how far these committees engage with those on the ground and remain open to feedback that may complicate, slow down, or even challenge initial plans.
An option that the task force might wish to consider is to develop a linkage with civil society groups with expertise in the areas that the task force is expected to work. The CSO Collective for Emergency Relief has set up several committees that could be linked to the committees supervised by the task force. Such linkages would not weaken the government’s authority but strengthen it by grounding policy in lived realities. Recent findings emphasise the idea of “co-production”, where state and society jointly shape solutions in which sustainable outcomes often emerge when communities are treated not as passive beneficiaries but as partners in problem-solving.
Cyclone Ditwah destroyed more than physical infrastructure. It also destroyed communities. Some were swallowed by landslides and floods, while many others will need to be moved from their homes as they live in areas vulnerable to future disasters. The trauma of displacement is not merely material but social and psychological. Moving communities to new locations requires careful planning. It is not simply a matter of providing people with houses. They need to be relocated to locations and in a manner that permits communities to live together and to have livelihoods. This will require consultation with those who are displaced. Post-disaster evaluations have acknowledged that relocation schemes imposed without community consent often fail, leading to abandonment of new settlements or the emergence of new forms of marginalisation. Even today, abandoned tsunami housing is to be seen in various places that were affected by the 2004 tsunami.
Malaiyaha Tamils
The large-scale reconstruction that needs to take place in parts of the country most severely affected by Cyclone Ditwah also brings an opportunity to deal with the special problems of the Malaiyaha Tamil population. These are people of recent Indian origin who were unjustly treated at the time of Independence and denied rights of citizenship such as land ownership and the vote. This has been a festering problem and a blot on the conscience of the country. The need to resettle people living in those parts of the hill country which are vulnerable to landslides is an opportunity to do justice by the Malaiyaha Tamil community. Technocratic solutions such as high-rise apartments or English-style townhouses that have or are being contemplated may be cost-effective, but may also be culturally inappropriate and socially disruptive. The task is not simply to build houses but to rebuild communities.
The resettlement of people who have lost their homes and communities requires consultation with them. In the same manner, the education reform programme, of which the textbook controversy is only a small part, too needs to be discussed with concerned stakeholders including school teachers and university faculty. Opening up for discussion does not mean giving up one’s own position or values. Rather, it means recognising that better solutions emerge when different perspectives are heard and negotiated. Consultation takes time and can be frustrating, particularly in contexts of crisis where pressure for quick results is intense. However, solutions developed with stakeholder participation are more resilient and less costly in the long run.
Rebuilding after Cyclone Ditwah, addressing historical injustices faced by the Malaiyaha Tamil community, advancing education reform, changing the electoral system to hold provincial elections without further delay and other challenges facing the government, including national reconciliation, all require dialogue across differences and patience with disagreement. Opening up for discussion is not to give up on one’s own position or values, but to listen, to learn, and to arrive at solutions that have wider acceptance. Consultation needs to be treated as an investment in sustainability and legitimacy and not as an obstacle to rapid decisionmaking. Addressing the problems together, especially engagement with affected parties and those who work with them, offers the best chance of rebuilding not only physical infrastructure but also trust between the government and people in the year ahead.
by Jehan Perera
Features
PSTA: Terrorism without terror continues
When the government appointed a committee, led by Rienzie Arsekularatne, Senior President’s Counsel, to draft a new law to replace the Prevention of Terrorism Act (PTA), as promised by the ruling NPP, the writer, in an article published in this journal in July 2025, expressed optimism that, given Arsekularatne’s experience in criminal justice, he would be able to address issues from the perspectives of the State, criminal justice, human rights, suspects, accused, activists, and victims. The draft Protection of the State from Terrorism Act (PSTA), produced by the Committee, has been sharply criticised by individuals and organisations who expected a better outcome that aligns with modern criminal justice and human rights principles.
This article is limited to a discussion of the definition of terrorism. As the writer explained previously, the dangers of an overly broad definition go beyond conviction and increased punishment. Special laws on terrorism allow deviations from standard laws in areas such as preventive detention, arrest, administrative detention, restrictions on judicial decisions regarding bail, lengthy pre-trial detention, the use of confessions, superadded punishments, such as confiscation of property and cancellation of professional licences, banning organisations, and restrictions on publications, among others. The misuse of such laws is not uncommon. Drastic legislation, such as the PTA and emergency regulations, although intended to be used to curb intense violence and deal with emergencies, has been exploited to suppress political opposition.
International Standards
The writer’s basic premise is that, for an act to come within the definition of terrorism, it must either involve “terror” or a “state of intense or overwhelming fear” or be committed to achieve an objective of an individual or organisation that uses “terror” or a “state of intense or overwhelming fear” to realise its aims. The UN General Assembly has accepted that the threshold for a possible general offence of terrorism is the provocation of “a state of terror” (Resolution 60/43). The Parliamentary Assembly of the Council of Europe has taken a similar view, using the phrase “to create a climate of terror.”
In his 2023 report on the implementation of the UN Global Counter-Terrorism Strategy, the Secretary-General warned that vague and overly broad definitions of terrorism in domestic law, often lacking adequate safeguards, violate the principle of legality under international human rights law. He noted that such laws lead to heavy-handed, ineffective, and counterproductive counter-terrorism practices and are frequently misused to target civil society actors and human rights defenders by labelling them as terrorists to obstruct their work.
The United Nations Office on Drugs and Crime (UNODC) has stressed in its Handbook on Criminal Justice Responses to Terrorism that definitions of terrorist acts must use precise and unambiguous language, narrowly define punishable conduct and clearly distinguish it from non-punishable behaviour or offences subject to other penalties. The handbook was developed over several months by a team of international experts, including the writer, and was finalised at a workshop in Vienna.
Anti-Terrorism Bill, 2023
A five-member Bench of the Supreme Court that examined the Anti-Terrorism Bill, 2023, agreed with the petitioners that the definition of terrorism in the Bill was too broad and infringed Article 12(1) of the Constitution, and recommended that an exemption (“carve out”) similar to that used in New Zealand under which “the fact that a person engages in any protest, advocacy, or dissent, or engages in any strike, lockout, or other industrial action, is not, by itself, a sufficient basis for inferring that the person” committed the wrongful acts that would otherwise constitute terrorism.
While recognising the Court’s finding that the definition was too broad, the writer argued, in his previous article, that the political, administrative, and law enforcement cultures of the country concerned are crucial factors to consider. Countries such as New Zealand are well ahead of developing nations, where the risk of misuse is higher, and, therefore, definitions should be narrower, with broader and more precise exemptions. How such a “carve out” would play out in practice is uncertain.
In the Supreme Court, it was submitted that for an act to constitute an offence, under a special law on terrorism, there must be terror unleashed in the commission of the act, or it must be carried out in pursuance of the object of an organisation that uses terror to achieve its objectives. In general, only acts that aim at creating “terror” or a “state of intense or overwhelming fear” should come under the definition of terrorism. There can be terrorism-related acts without violence, for example, when a member of an extremist organisation remotely sabotages an electronic, automated or computerised system in pursuance of the organisation’s goal. But when the same act is committed by, say, a whizz-kid without such a connection, that would be illegal and should be punished, but not under a special law on terrorism. In its determination of the Bill, the Court did not address this submission.
PSTA Proposal
Proposed section 3(1) of the PSTA reads:
Any person who, intentionally or knowingly, commits any act which causes a consequence specified in subsection (2), for the purpose of-
(a) provoking a state of terror;
(b) intimidating the public or any section of the public;
(c) compelling the Government of Sri Lanka, or any other Government, or an international organisation, to do or to abstain from doing any act; or
(d) propagating war, or violating territorial integrity or infringing the sovereignty of Sri Lanka or any other sovereign country, commits the offence of terrorism.
The consequences listed in sub-section (2) include: death; hurt; hostage-taking; abduction or kidnapping; serious damage to any place of public use, any public property, any public or private transportation system or any infrastructure facility or environment; robbery, extortion or theft of public or private property; serious risk to the health and safety of the public or a section of the public; serious obstruction or damage to, or interference with, any electronic or automated or computerised system or network or cyber environment of domains assigned to, or websites registered with such domains assigned to Sri Lanka; destruction of, or serious damage to, religious or cultural property; serious obstruction or damage to, or interference with any electronic, analogue, digital or other wire-linked or wireless transmission system, including signal transmission and any other frequency-based transmission system; without lawful authority, importing, exporting, manufacturing, collecting, obtaining, supplying, trafficking, possessing or using firearms, offensive weapons, ammunition, explosives, articles or things used in the manufacture of explosives or combustible or corrosive substances and biological, chemical, electric, electronic or nuclear weapons, other nuclear explosive devices, nuclear material, radioactive substances, or radiation-emitting devices.
Under section 3(5), “any person who commits an act which constitutes an offence under the nine international treaties on terrorism, ratified by Sri Lanka, also commits the offence of terrorism.” No one would contest that.
The New Zealand “carve-out” is found in sub-section (4): “The fact that a person engages in any protest, advocacy or dissent or engages in any strike, lockout or other industrial action, is not by itself a sufficient basis for inferring that such person (a) commits or attempts, abets, conspires, or prepares to commit the act with the intention or knowledge specified in subsection (1); or (b) is intending to cause or knowingly causes an outcome specified in subsection (2).”
While the Arsekularatne Committee has proposed, including the New Zealand “carve out”, it has ignored a crucial qualification in section 5(2) of that country’s Terrorism Suppression Act, that for an act to be considered a terrorist act, it must be carried out for one or more purposes that are or include advancing “an ideological, political, or religious cause”, with the intention of either intimidating a population or coercing or forcing a government or an international organisation to do or abstain from doing any act.
When the Committee was appointed, the Human Rights Commission of Sri Lanka opined that any new offence with respect to “terrorism” should contain a specific and narrow definition of terrorism, such as the following: “Any person who by the use of force or violence unlawfully targets the civilian population or a segment of the civilian population with the intent to spread fear among such population or segment thereof in furtherance of a political, ideological, or religious cause commits the offence of terrorism”.
The writer submits that, rather than bringing in the requirement of “a political, ideological, or religious cause”, it would be prudent to qualify proposed section 3(1) by the requirement that only acts that aim at creating “terror” or a “state of intense or overwhelming fear” or are carried out to achieve a goal of an individual or organisation that employs “terror” or a “state of intense or overwhelming fear” to attain its objectives should come under the definition of terrorism. Such a threshold is recognised internationally; no “carve out” is then needed, and the concerns of the Human Rights Commission would also be addressed.
by Dr. Jayampathy Wickramaratne
President’s Counsel
Features
ROCK meets REGGAE 2026
We generally have in our midst the famous JAYASRI twins, Rohitha and Rohan, who are based in Austria but make it a point to entertain their fans in Sri Lanka on a regular basis.
Well, rock and reggae fans get ready for a major happening on 28th February (Oops, a special day where I’m concerned!) as the much-awaited ROCK meets REGGAE event booms into action at the Nelum Pokuna outdoor theatre.
It was seven years ago, in 2019, that the last ROCK meets REGGAE concert was held in Colombo, and then the Covid scene cropped up.

Chitral Somapala with BLACK MAJESTY
This year’s event will feature our rock star Chitral Somapala with the Australian Rock+Metal band BLACK MAJESTY, and the reggae twins Rohitha and Rohan Jayalath with the original JAYASRI – the full band, with seven members from Vienna, Austria.
According to Rohitha, the JAYASRI outfit is enthusiastically looking forward to entertaining music lovers here with their brand of music.
Their playlist for 28th February will consist of the songs they do at festivals in Europe, as well as originals, and also English and Sinhala hits, and selected covers.
Says Rohitha: “We have put up a great team, here in Sri Lanka, to give this event an international setting and maintain high standards, and this will be a great experience for our Sri Lankan music lovers … not only for Rock and Reggae fans. Yes, there will be some opening acts, and many surprises, as well.”

Rohitha, Chitral and Rohan: Big scene at ROCK meets REGGAE
Rohitha and Rohan also conveyed their love and festive blessings to everyone in Sri Lanka, stating “This Christmas was different as our country faced a catastrophic situation and, indeed, it’s a great time to help and share the real love of Jesus Christ by helping the poor, the needy and the homeless people. Let’s RISE UP as a great nation in 2026.”
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