Business
K9 Outsourcing unleashes potential of the Sri Lankan work force
On a mission to empower the Sri Lankan workforce, K9 Outsourcing, a member of the Ceilao Logistics Group Pvt Ltd and based in Australia, transcends geographical boundaries with innovation and technological supremacy at its forefront.
“We are a talent acquiring partner, offering talented, dedicated staff from Sri Lanka to ensure maximum efficiency with minimum cost, no matter where the location is,” states its broad vision in an era when the world is on a growth trajectory in the sphere of digitalisation.
Managing Director, K9 Outsourcing, Anuja Fernando, who recently migrated to Australia, said “I’m extremely proud to build bridges, strengthen bilateral agreements, and create opportunities for the Australian diaspora to support their fellow Sri Lankans”.
The Covid-19 pandemic has created opportunities in the Sri Lankan marketplace. Given the current scenario, all businesses across the globe are on the quest to remain financially viable and operationally sustainable. Managing costs during this global crisis is critical. While many businesses were forced to reduce employment, K9 Outsourcing has been established to provide cost effective, dedicated Sri Lankan talent to the Australian market while supporting sustainable employment opportunities to Sri Lankans. With a highly skilled workforce and a cost-competitive business environment, Sri Lanka is emerging as a hidden gem for outsourcing.
“K9 outsourcing is a network built, with carefully chosen individuals who are motivated by goals and driven by results. Whether you are on a hunt for outgoing and qualified sales staff to engage in your workforce or searching for a network of professionals for your team, we have them all”, Fernando added.
K9 Outsourcing makes working from home viable with facilities ranging from dedicated workspaces, best ergonomic chairs, laptops, 24/7 WIFI with dedicated phone lines, ambient lighting, 8hrs UPS, and headsets provided in addition to attractive remuneration.
Ensuring professionalism in all areas, the K9 team is knit together with a force of individuals who have over 30+ years of experience individually in the corporate business environment engaging in diversified trades. The powerful collaboration provides a multi-faceted range of business strategies in areas of leadership, marketing, communications, customer sales and services, talent management, human resources and management.
Sri Lanka offers a unique mix of extremely low costs, in fact among the lowest anywhere, combined with a highly educated, English-speaking population with sophisticated technical skills, and a business environment and infrastructure that are superior to most low-cost countries.
Before the Covid-19 pandemic, working from home for many, seemed like a perk limited to freelancers and not a privilege accessible to others. Yet, K9 has optimised on the current trend with almost all services being forced to digitise, making it the go-to platform for broader prospective career pathways in the progressive future.
The first IT and BPO companies established operations in Sri Lanka as far back as the 1980s. Today, more than 300 IT and BPO companies have operations in Sri Lanka, more than 60,000 people hold IT or BPO jobs, and the sector generates more than $400 million in exports. Several well-known international firms such as HSBC, IFS, Motorola, HP subsidiary MphasiS, RR Donnelley, and WNS have established R&D, IT, and BPO centres in Sri Lanka.
Business
Commercial Bank scales up ADB credit line to empower Jaffna SMEs
By Sanath Nanayakkare
Continuing its mission to drive inclusive economic recovery and empower Sri Lanka’s grassroots business sector, the Commercial Bank of Ceylon PLC has actively accelerated the disbursement of the Asian Development Bank’s (ADB) Enhancing Small and Medium-Sized Enterprises Finance Project line of credit.
As Sri Lanka’s premier private sector lender, Commercial Bank drives regional development by bridging financial gaps outside the Western Province. Jaffna and the broader Northern Province remain pivotal focus areas due to their immense potential for industrial regeneration, vibrant agricultural output, and entrepreneurial resilience in the post-crisis economic landscape.
Directing targeted, affordable financing enables local enterprises to overcome historical financing barriers, expand production capacity, and stimulate employment across regional supply chains.

Quality at the Source: ADB Country Director Shannon Cowlin inspects a bottle of premium sesame oil at the New V.S.P. Gingelly Oil factory floor in Jaffna. Working capital facilities extended through Commercial Bank under the ADB line of credit enable manufacturers like Harish Industries to meet growing wholesale and retail demand across Sri Lanka while securing long-term economic resilience.
The dedicated credit scheme offers affordable interest rates to help small and medium-sized enterprises (SMEs) rebound from recent macroeconomic shocks, maintain employment stability, and build long-term sustainability. Designed to target underserved segments, the funding line prioritizes viable enterprises located outside the Colombo district, women-owned and women-led businesses, and ventures incorporating strong climate finance components. Eligible sectors span manufacturing, agriculture, animal husbandry, technology, tourism, and direct export industries.
A standout beneficiary showcasing the transformative impact of this regional focus is Harish Industries, a flourishing manufacturing firm located within the purview of Commercial Bank’s Manipay branch in Jaffna. Owned and operated by proprietor Ponnuchamy Prabakaran, Harish Industries manufactures premium sesame oil under the popular brand name “New VSP Gingelly Oil”.
The working capital facility extended by the line of credit to Harish Industries helped to cater to short-term liquidity needs, ease out cash flow pressure, and operate the business in a sustainable manner.
Additionally, this financial backing helped create more employment opportunities, strengthen its supply chain, and expand business operations to meet growing wholesale and retail demand across Sri Lanka.
Business
Commercial Bank leverages its extensive network for a cleaner future
by Sanath Nanayakkare
True corporate leadership extends far beyond financial metrics and market dominance. For the Commercial Bank of Ceylon – recognised as Sri Lanka’s top-ranked bank in the 2026 edition of The Banker’s Top 1000 World Banks and the country’s first 100% carbon-neutral bank—true progress means investing directly in the nation’s ecological health.
On 19 September, the Bank demonstrated how a massive institutional infrastructure can be mobilised for the greater good.
Marking International Coastal Cleanup Day 2026 under its “Forward Together for a Cleaner Future” platform, the Bank brought together employees, corporate management, customers, and volunteers for a coordinated national conservation initiative spanning 20 locations.
What sets this effort apart is its deliberate breadth. The campaign moved far beyond a conventional beach cleanup by integrating 16 coastal sites – including prominent Colombo locations like Mount Lavinia, Wellawatte, and Galle Face, alongside regional spots from Point Pedro to Dondra – with four vital inland waterways, such as the Mahaweli River at Polgolla Dam and Parakrama Samudraya. This structural reach ensured that even inland communities could actively participate in a unified national environmental mission.
This massive undertaking was anchored by robust partnerships, working alongside the Marine Environment Protection Authority (MEPA) as the technical partner and the United Nations Global Compact (UNGC) Network Sri Lanka. By translating its formal 2025 adoption of Sustainable Development Goal 6 (Clean Water and Sanitation) and its role as a UNGC Patron into boots-on-the-ground volunteerism, the Bank bridged high-level environmental policy with grassroots action.
Ultimately, Commercial Bank’s nationwide mobilisation proves that when a premier financial institution harnesses its expansive network, corporate responsibility stops being a theoretical framework and becomes a tangible, community-driven force for a cleaner future.
Business
A tech-savvy new generation stepping in to reinvent Sri Lankan hospitality
The grand halls of the Taj Samudra in Colombo buzzed with a distinct energy on the morning of September 25, 2026, as leaders gathered for the National Celebration of World Tourism Day.
Yet, beneath the formal discussions on digital agendas and artificial intelligence, a deeper, more vibrant narrative was quietly unfolding. This was not merely a story of algorithms and automated efficiency; it was a human story – a tale of Sri Lanka’s youth stepping forward to redesign the future of hospitality.
For generations, Sri Lanka’s allure has been rooted in its timeless landscapes, golden shores, and the legendary warmth of its people. But as global travel evolves, a new generation of tech-savvy local innovators is finding ways to weave cutting-edge technology into the rich tapestry of Sri Lankan culture. This shift took center stage during the Tourism Start-Up Competition 2026, held under the theme “AI-Driven Innovation for the Future of Tourism”.
Out of 52 competitive applications spanning tertiary and commercial levels, young minds proved that technology and tradition can go hand in hand.
The twenty-five shortlisted teams stood before expert panels to defend visions that bridge the gap between ancient heritage and modern data intelligence.
Behind every submitted AI solution was a young entrepreneur eager to protect local destinations, enhance visitor experiences, and elevate service delivery.
When the twelve winners were finally honoured, the celebration transformed into something much greater than an awards ceremony.
It served as a powerful reminder that the true engine of Sri Lanka’s digital transformation is its youth. Armed with code, creativity, and a profound love for their country, these young visionaries are ensuring that when travelers explore Sri Lanka, they do not just witness the future – they feel the heartbeat of a new, digitally empowered era of hospitality.
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