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Cyber-attack causes delays at Heathrow and other European airports
Heathrow is among several European airports hit by a cyber-attack affecting an electronic check-in and baggage system.
A number of flights were delayed at the airport on Saturday as a “technical issue” impacted software provided to several airlines.
Brussels Airport said a cyber-attack on Friday night meant passengers were being checked in and boarded manually, while Berlin’s Brandenburg Airport also reported longer waiting times due to the problem.
RTX, which owns software provider Collins Aerospace, said it was “aware of a cyber-related disruption” to its system in “select airports” and that it was working to resolve the issue as quickly as possible.
The company added: “The impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations.”
It said its Muse software – which allows different airlines to use the same check-in desks and boarding gates at an airport, rather than requiring their own – had been affected.
The BBC understands that British Airways is operating as normal using a back-up system, but that most other airlines operating from Heathrow have been affected.
Hundreds of flights have been delayed at the airports throughout Saturday, according to flight tracker FlightAware.
Dublin Airport said it and Cork Airport had experienced a “minor impact” from the cyber-attack, with some airlines implementing manual check-in processes.
Lucy Spencer said she had been queuing to check in for a Malaysia Airlines flight for more than two hours, and that staff were manually tagging luggage and checking passengers in over the phone.
“They told us to use the boarding passes on our phone, but when we got to the gates they weren’t working – they’ve now sent us back to the check-in gate,” she told the BBC from Heathrow’s Terminal 4, adding that she could see hundreds of people queuing up.
Another passenger, Monazza Aslam, said she had been sitting on the tarmac for over an hour “with no idea when we will fly”, and had already missed her onward connection at Doha.
“I’ve been at Heathrow with my elderly parents since 05:00,” she said, adding: “We are hungry and tired.”
Johnny Lal, who was due to fly to Bombay for his mother-in-law’s funeral on Saturday, said he and his mother will now miss their flight.
He told the BBC his mother “can’t walk one step without her [mobility] scooter” but that Heathrow staff had been unable to provide her with one. “They keep just telling us the systems are down.”
Luke Agger-Joynes said that, while queues in Terminal 3 were “much larger than normal”, the airline for his US flight and the airport “seem to be prepared and the queues are moving much faster than I feared”.
He added: “They are also calling out specific flights and picking people out of the queue to ensure they don’t miss their flights.”
Heathrow said additional staff were at hand in check-in areas to help minimise disruption.
“We advise passengers to check their flight status with their airline before travelling to the airport and arrive no earlier than three hours before a long haul flight or two hours for a domestic flight.”
A National Cyber Security Centre spokesperson said: “We are working with Collins Aerospace and affected UK airports, alongside Department for Transport and law enforcement colleagues, to fully understand the impact of an incident.”
Transport Secretary Heidi Alexander said she was aware of the incident and was “getting regular updates and monitoring the situation”.

EasyJet and Ryanair, which do not operate out of Heathrow but are among Europe’s biggest airlines, said they were operating as normal.
Brussels Airport said there would be a “large impact on the flight schedule”, including cancellations and delays. Long queues and large crowds could be seen at the airport on Saturday morning.
Europe’s combined aviation safety organisation, Eurocontrol, said airline operators had been asked to cancel half their flight schedules to and from the airport between 04:00 GMT on Saturday and 02:00 on Monday due to the disruption.
Travel journalist Simon Calder said that “any disruption is potentially serious” at Heathrow, given it is Europe’s busiest airport, and that “departure control is a really complex business”.
He told the BBC: “These things are all interconnected, so a little bit of a problem in Brussels, in Berlin… people start missing connections, planes and passengers and pilots are not where they are meant to be, and things can get quite a lot worse before they get better.”
It was only last July that a global IT crash due to a faulty software update from cybersecurity firm Crowdstrike caused disruption to aviation, grounding flights across the US.
Analysts said at the time that the incident highlighted how the industry could be vulnerable to issues with digital systems.
While there are unfounded accusations circulating that this cyber-attack was carried out by Kremlin-sponsored hackers, all major hacks in the past few years have been carried out by criminal gangs more interested in extracting money from their victims.
Extortion gangs have made hundreds of millions of dollars a year by stealing data or using ransomware to cause chaos and extract ransoms in bitcoin from their victims.
It is far too early to know who is behind this attack. Some cyber-security experts suggested this could be a ransomware attack, but note that these can be perpetrated by state-sponsored actors as well.
Collins Aerospace has yet to comment publicly about the nature or origin of the hack.
Many hacking gangs are headquartered in Russia or other former Soviet countries, some of which are thought to have ties to the Russian state.
But there have been plenty of arrests elsewhere, while British and American teenagers are accused of carrying out some recent large cyber-attacks against Las Vegas casinos, M&S, Co-op and Transport for London.
[BBC]
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Ukraine’s Kostyuk blasts Russia stars in French Open outburst over war
Marta Kostyuk accused Russian players of hiding behind silence over the war in Ukraine, saying after four years of conflict they had shown “whose side they are on”, as she reached her first Grand Slam semifinal at the French Open.
The 23-year-old beat fellow Ukrainian Elina Svitolina 6-3 2-6 6-2 in an emotional quarterfinal on Tuesday, played hours after another night of Russian strikes on Kyiv, then launched a scathing attack on Russian players who continue to avoid publicly condemning the war.
Kostyuk, who will next face Russian Mirra Andreeva, said she no longer accepts the argument that Russian athletes could remain silent because of possible repercussions at home.
“There is a way if you don’t agree,” Kostyuk told reporters. “I know some people who have left Russia the moment the war began, who sold all their business, who left everything behind because they just don’t agree with what their country is doing to other people.”
She cited fellow player Daria Kasatkina, who switched her allegiance from Russia to Australia last year, as an example of someone who had publicly spoken out despite pressure on her family.
“I don’t think she lives in Russia anyways, but the majority of players don’t live in Russia,” Kostyuk said. “There is nothing that’s stopping you if this is something you don’t believe in.
“After four years, I think they’ve made it very clear whose side they are on.”
Kostyuk’s comments came after she was asked about remarks from Russian players, including Diana Shnaider and Andreeva, who have previously said they focus only on the tennis ball and avoid political discussion.
“They are all grown-ups. They know what they’re talking about. They know what’s going on. They have phones. They have Instagram. They have news,” Kostyuk said.
“I wish there was some more clear stance on what’s going on, especially when your country is killing other people.”
Earlier, the Ukrainian dedicated her victory to “the Ukrainian people” after revealing she had woken up to news of another deadly night of bombings before checking on her family’s safety.
Kostyuk said representing Ukraine had become more important than the results themselves.
“With everything that’s happening, for me being here is a real blessing, and I don’t think about winning,” she said. “I’m here to represent Ukraine and to enjoy.”
[Aljazeera]
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Iran armed forces vow to fight ‘to the death’ on Khomeini death anniversary
Iran’s armed forces have issued a statement marking the anniversary of the death of founder of the Islamic Republic Ayatollah Ruhollah Khomeini and the Khordad 15 uprising, vowing to defend the Islamic Revolution against what it called US and Israeli aggression, according to state broadcaster IRIB.
The joint statement from the General Staff of the Armed Forces and the Khatam al-Anbiya Central Headquarters said recent US and Israeli actions had “revealed to the world the true face of the false claimants of human rights,” citing the killing of more than 170 in a strike on a school in Minab as among “hundreds of crimes.”
“The Iranian nation will not retreat in the face of threats and aggression,” the statement said, adding that the armed forces would defend the ideals of the Islamic Revolution “to the death.”
The statement said Washington and Tel Aviv “will have no choice but to surrender before the divine will of the armed forces and the enlightened and aware nation,” and called on Iranians to rally behind what it described as the unity of national leadership.
The anniversary of Khomeini’s death on June 3 coincides with the Khordad 15 uprising in 1963, commemorated annually as a foundational moment of the Islamic Revolution.
[Aljazeera]
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Urgent meeting called for amid BBL chaos; ACA says merger has caused ‘anxiety’
New South Wales, South Australia and Queensland have requested a meeting with Cricket Australia (CA) for Thursday to discuss the fallout from Cricket Victoria’s announcement about the merger of Melbourne Stars and Renegades, while the Australian Cricketers’ Association (ACA) says the development has created “confusion, uncertainty and anxiety” among the players and believes the game is not unified on a way forward for BBL privatisation.
The revelations on Tuesday that Cricket Victoria plans to merge Stars and Renegades under a new name and colours for the upcoming BBL, while selling off the second BBL license entirely to a private owner, has caused chaos and confusion across Australian cricket. ESPNcricinfo understands that NSW are particularly angered by the situation and held a call with SA and Queensland, the other two states with varying concerns over privatisation, to discuss the issue on Wednesday before requesting an unscheduled meeting with CA on Thursday.
It is also understood NSW were not informed of an executives trip to Chennai – which included leaders from CA, the BBL, Victoria, WA and Tasmania – to discuss the BBL match that is planned to be played there and to speak to prospective investors interested in buying a stake in clubs from those states when CA push ahead with a hybrid privatisation model.
NSW has also long requested a formal meeting with CA, beyond the face-to-face meeting that CA chair Mike Baird and NSW chair John Knox had on May 11, to discuss their alternative proposal to self-fund the BBL without private investment but say they are yet to get a response. State executives are due to meet in Melbourne next week ahead of the chairs meeting on June 15.
Paul Marsh, the chief executive of the ACA, delivered the strongest statement yet in the aftermath of CV’s announcement amid uncertainty among players. ESPNcricinfo had been contacted by players seeking further details while a number from both Melbourne clubs have reached out to the players’ union since the news broke on Tuesday evening about the merger. Marsh delivered a statement via social media strongly urging a fractured Australian cricket to come together.
“There has been much recent discussion around privatising the Big Bash League clubs,” Marsh said. “This is a significant decision for Australian cricket and one that the Australian Cricketers’ Association (ACA) believes must be made with the long-term, broader interests of the game in mind.
“As it stands, Australian cricket is not unified on a way forward and as a result, we are a long way off a solution.
“Under the Memorandum of Understanding (MOU) between Cricket Australia (CA), the States and the ACA, it is clear that agreement must be reached with the ACA for any Big Bash clubs to be privatised. Whilst a potential agreement between CA and the ACA is being discussed, it is not imminent and as such, anby talk of privatising any teams for the coming season is premature.
“Cricket Victoria’s announcement about a merger between the Stars and Renegades with the introduction of a new, privately owned club has created confusion, uncertainty and anxiety amongst players. Whilst this may or may not happen at some point in the future, we reiterate that there is a process to play out here before this can occur.
“The ACA believes now is the critical juncture for all in Australian cricket to come together to find the best model for the future of all stakeholders in our game.”
CA CEO Todd Greenberg also released a statement on Wednesday stressing that nothing had been decided yet.
“We continue to work with the States to explore options for private investment in the Big Bash Leagues,” he said. “There’s still plenty of work to be done and nothing has been decided or approved as yet.
“We are aware of Cricket Victoria’s intentions, which would still mean there are two teams in Melbourne. As I’ve said before, private investment would involve some changes to the Big Bash Leagues and the clubs as we look to secure the future of Australian Cricket.”
There was initial confusion around the situation for the players but each contracted playing member was contacted by representatives from CV on Tuesday to assure them that their deals would remain in place despite the administrative changes.
Stars have 10 contracted men, which include long-time stalwarts Glenn Maxwell and Marcus Stoinis, and seven WBBL players including Meg Lanning, Annabel Sutherland and Marizanne Kapp. Those players will all remain on contract for the merged team.
Renegades have nine BBL players, including Oli Peake and Jake Fraser-McGurk, but not Adam Zampa who is looking for a new home, while in the WBBL six contracts include Sophie Molineux and Georgia Wareham.
The two clubs will need to fill the remaining lists with 18 spots for the men and 15 for the women. That will be done by the list management teams for each however those groups have not been finalised.
The coaches for each BBL team are not set for next season despite Cameron White (Renegades) and Peter Moores (Stars) having a year to run on their contracts. Renegades do not have a WBBL coach after Simon Helmot resigned while Andrew Christie is contracted to Stars.
Adding to the uncertainty, long-time Renegades general manager, James Rosengarten, who has been heavily involved in list decisions will now take control of the new merged team. Meanwhile Stars general Max Abbott, who oversaw Clint McKay as Stars director cricket and Moores as coach, has been moved over to the caretaker role with Renegades.
[Cricinfo]
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