Business
Microsoft hosts ‘Scaling AI at Work’ to drive AI-first innovation for Sri Lankan businesses
Microsoft ignited the ‘Scaling AI at Work’ event in Sri Lanka on 26 November 2024, providing a dynamic platform for key customers and partners to delve into the transformative potential of AI. The event showed how Microsoft AI is sparking success among its customers, effectively enriching employee experience and driving business processes with the use of an AI platform that is secure, safe, and private.
Dr. Rohini Srivathsa, Chief Technology Officer for Microsoft India and South Asia, led a power track on ‘The Art of Possible with AI for Productivity’. In her session, Dr. Srivathsa discussed the extensive suite of AI models accessible through the Microsoft platform, emphasizing that unlocking its true potential hinges not only on the prompts customers use, but also the context of one’s work. She elaborated on how AI is reshaping business transformation and the critical importance of responsible AI practices, reaffirming Microsoft’s stance on protecting customer data.
Speaking on the efficacy of AI in driving value, Dr. Srivathsa said, “Microsoft runs on trust. We aim to empower our customers to bend the curve on innovation with AI Copilots, driving efficiency through comprehensive cutting-edge systems. We’re changing the way innovation is done, effectively helping our customers accelerate their transformation in the age of AI with a platform that is secure by design to reshape collaborative businesses, processes and decision making.”
A key highlight was how Microsoft 365 Copilot enhances productivity by saving time, automating routine work, thereby freeing workforces to pursue higher priority goals with the potential of creating significant impact.
The event explored how Copilot is actively helping organizations create new business opportunities, optimize capital management, and improve profitability while reducing operational costs by eliminating the need for external support and third-party AI tools. Copilot users reported saving 30 minutes a day, equating to 10 hours per month, highlighting the value of AI in everyday business operations.
Trust and security were central themes throughout the event. Speakers underscored the importance of implementing robust security measures alongside AI adoption. In line with this, a panel discussion titled ‘Creating Customer Delight by Optimizing Processes with Utmost Security’, moderated by Harsha Randeny, Country Manager for Microsoft Sri Lanka and Maldives, explored real-world success stories of businesses achieving operational efficiency through AI-powered solutions.
Business
Ceylinco Life agent among three global finalists for award
Ceylinco Life’s Ambalantota branch agent AIP Manjula has been named one of three global finalists for the prestigious Insurance Agent of the Year award at the 11th Asia Trusted Life Agents & Advisers Awards (ATLAA) 2026.
The recognition places a Sri Lankan insurance professional among the finalists in a regional field spanning South Asia, Southeast Asia, East Asia and the wider Asia-Pacific region.
Ceylinco Life said the achievement reflected the calibre and customer-focused approach of its agency force, while recognising Manjula’s professionalism and commitment to policyholders.
The award evaluates insurance agents on criteria extending beyond sales performance, including ethical conduct, client service, policy persistency, digital adoption, innovative practices and contributions to the insurance industry and community.
The awards are organised by Asia Advisers Network and Asia Insurance Review, with LIMRA as co-organiser. An independent judging and balloting process is monitored by KPMG as the official scrutineer. The judging panel comprises senior insurance executives, association presidents and industry experts from across the Asia-Pacific region.
Business
CEAT Kelani retains AA+ rating for sixth year
CEAT Kelani Holdings (CKH) has retained its National Long-Term Rating of ‘AA+(lka)’ with a Stable Outlook from Fitch Ratings for the sixth consecutive year, reflecting the company’s financial resilience and leading position in Sri Lanka’s pneumatic tyre market.
The ‘AA+(lka)’ rating, the second-highest on Fitch’s national scale, indicates a very strong capacity to meet financial commitments.
Fitch said CKH’s established market leadership and resilient financial profile remained key strengths, while noting its exposure to price-sensitive, cyclical and highly competitive markets.
The Stable Outlook reflects expectations that the company will maintain its market position despite rising input costs and increasing competition from imported tyres, while preserving adequate credit metrics during periods of weaker earnings and higher investment.
Fitch expects CKH’s established brand, extensive dealer network and adaptive pricing strategies to support its market position. Planned production facility upgrades are also expected to improve product quality, particularly in the radial tyre segment.
The rating agency expects near-term pressure on margins from higher raw material and energy costs but said the company’s low leverage and sound liquidity would provide a cushion.
CKH Chairman Chanaka De Silva said the rating reinforced the company’s focus on disciplined financial management, operational adaptability and long-term investment.
Business
Commercial Bank leads nationwide aquatic clean-up drive
Commercial Bank of Ceylon mobilised employees, customers, volunteers and community members for a nationwide coastal and aquatic clean-up campaign across 20 locations on September 19 to mark International Coastal Cleanup Day 2026.
Conducted under the bank’s sustainability platform, themed ‘Forward Together for a Cleaner Future’, the initiative covered 16 coastal locations and four inland waterways, bringing together stakeholders for a coordinated environmental conservation effort.
The flagship programme was held at Mount Lavinia Beach, with additional activities at Wellawatte and Galle Face beaches. Similar initiatives were conducted by the bank’s regional offices at locations including Kalutara, Negombo, Trincomalee, Batticaloa, Puttalam, Jaffna, Galle, Dondra, Tangalle and along the Mahaweli River.
Employees, management, Future Force volunteers, customers and their families participated alongside the Marine Environment Protection Authority (MEPA), United Nations Global Compact Network Sri Lanka, government and local authorities, environmental organisations and community members.
The bank said the initiative reflected its commitment to water stewardship after adopting Sustainable Development Goal 6 — Clean Water and Sanitation — as a priority goal in 2025.
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