Connect with us

Business

HNB unveils the future of rapid customer onboarding in partnership with Lime by LinearSix

Published

on

Sri Lanka’s most technologically innovative bank, HNB PLC, partnered with LinearSix Pvt Ltd. to introduce ‘Lime’ – a revolutionary fin-tech solution that will radically streamline customer onboarding and Know Your Customer (KYC) processes.

The landmark integration of ‘Lime’ was commemorated at a special ceremony attended by top officials from both organisations, including HNB Managing Director/CEO, Jonathan Alles, and LinearSix CEO, Mario Gooneratne, with the system going live on 1st November 2023.

“HNB has been among Sri Lanka’s most aggressive banks on digital transformation. We have steadily digitalised all back-end processes and established centres of excellence to centralise these back-end processes. We are constantly striving to unlock new ways of enhancing our overall customer experience. This includes a constant focus on cutting down on wait time from a simple transaction or the opening of new accounts, to investments.

With the adaptation of Lime, the overall customer journey can now be accomplished in a fraction of the time, ensuring unmatched speed and convenience. This in turn helps us to continue fulfilling HNB’s promise of being a joy to bank with,” HNB Managing Director/CEO, Jonathan Alles stated.

Typically, customer onboarding for the opening of new accounts and other services tends to be a time-consuming process for all banks. Historically, this has been a significant challenge given the amount of information required from customers, as well as the stringent regulatory and due diligence requirements required from banks.

“Lime was developed to offer a superior user onboarding process. Its intelligent user interface approach has greatly reduced the time and effort required in onboarding and other areas by dramatically reducing the turnaround time to under five minutes for opening an account,” LinearSix CEO, Mario Gooneratne said.

According to HNB Chief Information Officer, Druvi Vaidyakularatne, the integration of Lime promises to be a game-changer. “Lime’s user-friendly interface simplifies onboarding and reduces training time for employees, regardless of their experience level. Meanwhile, the use of a robust tech stack built on highly scalable and agile, cloud-agnostic technology allows operations management across all HNB branches.”

“This in turn enables HNB to more effectively cater to growing consumer demands. Moreover, the integration of Lime into HNB’s existing infrastructure comes at a fraction of the IT cost associated with traditional solutions adopting a modern software as a service (SAAS) model,” Vaidyakularatne added.



Business

Ceylinco Life agent among three global finalists for award

Published

on

Ceylinco Life’s Ambalantota branch agent AIP Manjula

Ceylinco Life’s Ambalantota branch agent AIP Manjula has been named one of three global finalists for the prestigious Insurance Agent of the Year award at the 11th Asia Trusted Life Agents & Advisers Awards (ATLAA) 2026.

The recognition places a Sri Lankan insurance professional among the finalists in a regional field spanning South Asia, Southeast Asia, East Asia and the wider Asia-Pacific region.

Ceylinco Life said the achievement reflected the calibre and customer-focused approach of its agency force, while recognising Manjula’s professionalism and commitment to policyholders.

The award evaluates insurance agents on criteria extending beyond sales performance, including ethical conduct, client service, policy persistency, digital adoption, innovative practices and contributions to the insurance industry and community.

The awards are organised by Asia Advisers Network and Asia Insurance Review, with LIMRA as co-organiser. An independent judging and balloting process is monitored by KPMG as the official scrutineer. The judging panel comprises senior insurance executives, association presidents and industry experts from across the Asia-Pacific region.

Continue Reading

Business

CEAT Kelani retains AA+ rating for sixth year

Published

on

CEAT Kelani Holdings (CKH) has retained its National Long-Term Rating of ‘AA+(lka)’ with a Stable Outlook from Fitch Ratings for the sixth consecutive year, reflecting the company’s financial resilience and leading position in Sri Lanka’s pneumatic tyre market.

The ‘AA+(lka)’ rating, the second-highest on Fitch’s national scale, indicates a very strong capacity to meet financial commitments.

Fitch said CKH’s established market leadership and resilient financial profile remained key strengths, while noting its exposure to price-sensitive, cyclical and highly competitive markets.

The Stable Outlook reflects expectations that the company will maintain its market position despite rising input costs and increasing competition from imported tyres, while preserving adequate credit metrics during periods of weaker earnings and higher investment.

Fitch expects CKH’s established brand, extensive dealer network and adaptive pricing strategies to support its market position. Planned production facility upgrades are also expected to improve product quality, particularly in the radial tyre segment.

The rating agency expects near-term pressure on margins from higher raw material and energy costs but said the company’s low leverage and sound liquidity would provide a cushion.

CKH Chairman Chanaka De Silva said the rating reinforced the company’s focus on disciplined financial management, operational adaptability and long-term investment.

Continue Reading

Business

Rivon Agriglobe introduces ZETOR tractors, Rover e-bikes

Published

on

Chief Guest Nalin Welgama (left) lighting the traditional oil lamp at the event

Rivon Agriglobe and Rivon Lanka, affiliated with Celogen Lanka, Assidua Technologies and Kelun Lifesciences, have introduced ZETOR and Agriglobe tractors, the Z-Tukoba power tiller and Rover electric motorcycles to the Sri Lankan market.

The new range was launched at a special event held on September 4 at the Sannasa Hotel in Dambulla, attended by more than 120 dealers from across the country.

The event was graced by Nalin Welgama as Chief Guest, together with Rishi Kumar, Managing Director; WH Roshan, Finance Director; Sadish Kumar, Director; Sumith Nandana, General Manager; Suresh Dhammika, Head of Sales; and Jayasuriya, Operations Manager.

The agricultural machinery range includes the 50-horsepower ZETOR HORTUS 50 and Agriglobe 50 tractors and the Z-Tukoba power tiller, offering what the company described as European-engineered technology for Sri Lankan farmers.

The launch also featured the recognition of Rover E-Bike dealers, highlighting the company’s efforts to expand its island-wide dealer network and promote electric mobility.

The companies said the new models would be available through their growing dealer network across Sri Lanka, providing customers with access to agricultural machinery and electric motorcycles.

Continue Reading

Trending