Business
DFCC Bank breaks new ground as Sri Lanka’s 1st bank in the Metaverse with DFCC Galaxy
DFCC Bank, Sri Lanka’s Bank for Everyone, has recently launched DFCC Galaxy, making it the first-ever Sri Lankan bank to open a virtual branch in the Metaverse. With this new development, DFCC Bank has taken a pioneering step, setting a benchmark for innovation and digitalisation in Sri Lanka’s banking and financial services space. DFCC Galaxy is set to revolutionise the banking industry in Sri Lanka, providing customers with a new, more exciting, accessible, and engaging way to Bank.
DFCC Galaxy provides an immersive banking experience, allowing customers to explore the virtual branch, interact with other users, play interactive games, and enjoy many benefits. Customers can also use DFCC Galaxy to access a 24×7 chatbot and live customer support, making banking more convenient. DFCC Galaxy is a virtual branch experience that can be enjoyed and explored from the comfort of your home.
“We are extremely excited to announce the launch of DFCC Galaxy. This is a significant milestone, not just for us as a bank, but also as the 1st Bank in Sri Lanka to open a virtual branch in the Metaverse,” exclaimed Thimal Perera, CEO at DFCC Bank, “DFCC Galaxy demonstrates our commitment to continuous innovation and providing our customers with a banking experience that is both convenient and engaging. Digital innovation and integration are key focus areas for DFCC and are clearly outlined in our sustainability strategy, which is our roadmap towards emerging as “the” Bank for green finance in Sri Lanka by 2030. Virtual banking and the shift towards digital are essential in helping us create more resilient societies and minimising our carbon footprint, and we are proud to be a leader in the space with this initiative.”
DFCC Bank has always been driven by customer centrism, and DFCC Galaxy is just another example of the Bank’s dedication towards providing its customers with the best possible banking experience based on their needs and desires. Customers and the public can use DFCC Galaxy to obtain assistance with account opening and credit card applications and access information on DFCC Bank’s diverse financial products and services, making banking more accessible. Why not check out DFCC Galaxy yourself by visiting https://galaxy.dfcc.lk/ and explore the first metaverse banking experience in Sri Lanka!
DFCC Bank, driven by its commitment to customer centricity, sustainable finance, and social upliftment, has consistently been among the digital transformation leaders within Sri Lanka’s banking and financial services space. The Bank was the first or among the first to introduce many revolutionary technologies, such as omnichannel AI-assisted instant customer support, DFCC Video Chatz and digital banking apps and services such as DFCC Virtual Wallet – the perfect companion for your financial and lifestyle needs – and DFCC iConnect – which provides SMEs and corporates in Sri Lanka the latest cutting-edge digital cash management, financial tracking, and transactional banking services. DFCC Bank is also responsible for extensively advocating for and promoting financial inclusivity through its digital banking services across Sri Lanka. DFCC Galaxy is another crucial step on this incredible journey.
Business
Norochocholai coal-fired power complex seen as facing staggering financial losses
Sri Lanka’s first and largest coal-fired power complex at Norochcholai is staring at mounting financial losses running into millions of rupees as low-quality coal imports, rejected shipments and unusable stockpiles disrupt operations and expose deep flaws in coal procurement, power sector and environmental experts warned yesterday.
Energy sector sources told The Island Financial Review the economic damage has already begun, with rejected coal stocks, delayed payments and declining plant efficiency forcing the system to absorb losses from under-performance, additional handling costs and the risk of turning to more expensive backup generation.
Insiders estimate that continued reliance on sub-standard coal could result in tens of millions of rupees in losses per day, once reduced output, higher fuel burn and maintenance costs are factored in.
At the centre of the controversy is a recent coal shipment procured by the Lanka Coal Company (LCC), which has come under intense scrutiny after laboratory tests reportedly showed ash content of around 21%, far exceeding the 16% maximum allowed under tender conditions.
While parliamentary debate has focused narrowly on whether the coal meets the required calorific value, experts stress that excessive ash alone is sufficient grounds for outright rejection, regardless of calorific performance.
The situation worsened after coal stocks at the Norochcholai Coal-Fired Power Complex were recently rejected, leaving shipments in limbo and payments withheld. Power sector officials say this has resulted in logistical losses, demurrage risks and operational uncertainty, while existing low-quality coal stockpiles continue to deteriorate in storage.
“Coal that does not meet specifications is not just unusable — it becomes a financial liability, a senior electrical engineer said.
High-ash coal reduces boiler efficiency, increases fly ash generation and accelerates wear on ash handling systems, electrostatic precipitators and boilers — translating into higher maintenance costs and forced outages. Industry analysts warn that these hidden costs ultimately find their way into CEB losses or consumer tariffs.
Environmental Scientist Hemantha Withanage warned that accepting or burning such coal would push Norochcholai into a new environmental crisis, with serious consequences for communities in Norochcholai, Puttalam and surrounding areas.
“This is not just about calorific value. High ash coal means significantly more fly ash, Withanage told The Island Financial Review. “With low moisture and excessive ash, particulate matter spreads easily, contaminating air, soil and water. This is a massive ecological threat that will directly affect public health.”
He stressed that fly ash contains toxic heavy metals and fine particulates linked to respiratory illness and long-term environmental degradation. “If tender conditions are ignored, the cost will be paid by communities, not the suppliers, Withanage said.
Critics say the crisis exposes serious weaknesses in coal procurement oversight, with questions now being raised about supplier selection, quality verification and accountability. They argue that repeatedly importing low-quality coal — only to reject it or burn it at reduced efficiency — amounts to systemic mismanagement of public funds.
By Ifham Nizam
Business
IRCSL launches ambitious mission to transform Sri Lanka’s insurance sector
In a groundbreaking initiative, Insurance Regulatory Commission of Sri Lanka (IRCSL), announced an ambitious mission aimed at transforming the insurance industry into a cornerstone of national economic resilience and social stability.
To address this, the IRCSL will launch a nationwide education campaign titled “Insurance for All: For a Secure Future,” focusing on enhancing financial literacy across the country said Dr. Ajith Raveendra De Mel, the newly appointed Chairman IRCSL. Few sample events have already commenced last year in Matara, Jaffna and Kilinochchi that have set a strong precedent for future initiatives. “The positive response from participants highlighted the strong need for direct engagement and community-level awareness,” he said.
The IRCSL has also partnered with the Ministry of Education to integrate insurance literacy into the national curriculum, starting as early as Grade 5. This initiative aims to embed core concepts of risk management and financial protection, preparing students for future roles in the insurance industry. Complementing educational efforts, the IRCSL is also hosting an Inter-University Quiz Competition focused on insurance and financial literacy, aiming to engage university students and cultivate future thought leaders in the sector. Additionally, an e-Newsletter will keep stakeholders informed about industry updates and regulatory developments.
Dr. De Mel emphasized that this transformation it is not just about increasing insurance penetration, currently at a mere 1.1%, but about fostering a financially literate society where every citizen, family, and business is shielded from unforeseen risks. He said “Our mission is to cultivate a fully insured, financially literate, and future-ready society. The journey ahead involves profound regulatory, technological, and educational reform to create a modern, transparent, and robust regulatory environment that earns public trust while promoting innovation and sustainable growth in the industry.”
He pointed out the critical need for awareness, noting that many Sri Lankans perceive insurance as complex or exclusive to the wealthy. “We need to change how people think about insurance. Our goal is to make it simple, relatable, and accessible to everyone, particularly in rural and underserved communities,” he explained. The IRCSL will collaborate closely with the Insurance Association of Sri Lanka (IASL), the Sri Lanka Insurance Brokers Association (SLIBA), and the Sri Lanka Insurance Institute (SLII) to ensure that the message of financial preparedness reaches all corners of the nation. As Sri Lanka stands on the brink of an insurance transformation, Dr. De Mel’s vision promises a secure future driven by informed financial decisions and enhanced protection against life’s uncertainties.
The IRCSL is also focusing on digital transformation, enhancing operational excellence within the insurance sector. Key initiatives include establishing a Centralized Motor Insurance Database to improve transparency and efficiency in motor insurance, and advancing health insurance through digital integration, including standardized disease coding and electronic health records.
To ensure global competitiveness, the IRCSL is benchmarking against international best practices. A recent study tour to India has provided valuable insights into implementing risk-based supervision and capital frameworks, as well as developing accessible insurance products for underserved communities.
As the IRCSL approaches its 25th anniversary, it emphasizes the importance of staff development and alignment with other financial regulatory bodies to maintain high professional standards. The upcoming OECD/ADBI Roundtable on Insurance and Retirement Savings in Asia will further position Sri Lanka as a leader in insurance discussions, fostering regional collaboration and innovation.
by Claude Gunasekera
Business
Sri Lanka’s first public allergy awareness wristbands
LAUGFS Life Sciences, in collaboration with the Medical Research Institute (MRI), Colombo, has launched Sri Lanka’s first-ever publicly driven allergy awareness wristbands, a groundbreaking initiative aimed at improving patient safety and preparedness in medical emergencies. The wristbands provide essential information about drug sensitivities, allowing healthcare professionals to respond quickly and effectively when time is critical.
The official handover ceremony featured distinguished medical experts, including Dr. Dhanushka Dassanayake, Consultant Immunologist and Head of the Department of Immunology – MRI, Dr. Rajiva De Silva, Senior Consultant Immunologist – MRI and Dr. Prabath Amerasinghe, Deputy Director – MRI, marking a historic milestone in patient care in the country.
Commenting on the initiative, Dr. Rajiv Perera, CEO of LAUGFS Life Sciences, said, we are proud to partner with the Medical Research Institute to launch Sri Lanka’s first-ever publicly driven allergy awareness wristbands. This initiative underscores our commitment to patient-centric healthcare by providing critical information that can save lives during emergencies. We believe that thoughtful collaborations like this can have a meaningful impact on patient safety, and we look forward to expanding the program to cover additional drugs and allergens, further advancing healthcare standards across the country.
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