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“Unorthodox” tactics

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CONFESSIONS OF A GLOBAL GYPSY

Dr. Chandana (Chandi) Jayawardena DPhil

President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca

During my three years as the Director of Food & Beverage at the 500-room five-star hotel – Le Galadari Meridien in Colombo, I boldly tried out some “unorthodox” business tactics. I was learning, experimenting and fine-tuning a few concepts which helped me mid-career, especially after a couple of years when I became an international hotel General Manager. A few of these “unorthodox” methods failed or were rejected as unethical, but most worked well in improving our revenues, profits and team spirit. Here are a few examples:

BANQUET SPY

In late 1980s, seven, international branded hotels in Colombo (Le Meridien, Hilton, InterContinential, Ramada Renaissance, Holiday Inn, Oberoi and Taj) and three other properties with large banqueting facilities (Galle Face Hotel, Mount Lavinia Hotel and BMICH), competed for wedding business. They also competed for social, entertainment and corporate event business. On a normal day these ten properties hosted over 70 events and weddings.

With the opening of the Colombo Hilton in 1988, Le Galadari Meridien’s position as the leader in banquet business in Colombo was challenged. The culture in Colombo was to try the latest five-star hotel for up-market events. A key member of my management team – the Banquet Manager led the operational aspects of that department and sales related to the wedding business. A colleague of mine of the seven-member executive committee of the hotel, the Director of Sales led the hotels’ sales team to increase corporate banquet sales. We worked closely to ensure success, for the mutual benefit of our two divisions.

For success in the wedding business, the key was having the ‘personal touch’ with each wedding irrespective of the size of the reception. To handle four weddings a day was normal for our banquet staff, but it was often the most important day of the life of every bride, as well as for the groom and their families. We had to spend time with them, nurture relationships and look after details with empathy. We were able to achieve that to a great extent.

When it came to corporate events, we increased our attention to detail, public relations and customer service, but that was not enough. I told the key members of the banquet team and the sales team, that we needed to ‘think outside the box’ to continue our success in corporate banquet business. I was looking for new opportunities to do that.

Like all other major competitors in banquet business, Le Galadari Meridien had a large pool of casual banquet waiters, who were scheduled to work on a weekly basis, depending on the bookings. Having worked as a casual banquet waiter in top five five-star hotels in London just four years prior to that time, I appreciated that the training of all casual banquet waiters was essential. The Director of Human Resources, Training Manager, Banquet Manager and I attended the final selection interviews of all casual banquet waiters. After the selection, we trained them well and eventually hired the better ones to the permanent cadre.

One day, at an interview, I was impressed with an applicant for a casual banquet waiter position. This young man had only one-year part-time banqueting experience in a smaller five-star hotel. He was well groomed, spoke good English and did well at the interview. He also told the interview panel that as he was the proud owner of a second-hand motor cycle (which was a luxury for a young Lankan of 20 at then). Therefore, he would be able to come to work quickly from his home even during the hectic rush hour traffic. After hiring him, I noticed that this young man had a photographic memory. I asked him to meet me for a one-on-one meeting in my office.

I always believed in competitive intelligence. I was fascinated when reading a couple of books on how Japanese firms had forward-looking practices and produced knowledge about the competitive environment in order to improve organizational performance. It involves the systematic collection and analysis of information from multiple sources. In competition in any business, war or sport, it is essential to be engaged in competitive intelligence.

As done at Le Meridien, it was the normal practice at that time, for our nine competitors in the banquet business in Colombo, to display a prominent sign board listing details of each banquet event held on that day, in the lobby. The purpose of this sign board was to direct customers to different ballrooms and meeting rooms. That sign board was changed every night with details such as the host, the type of event, venue and time of each banquet booking for the next day.

When the newly recruited, part-time banquet waiter came to my office for our one-on-one meeting, he was nervous. I slowly explained my shrewd plan to him and he understood why I wanted him to visit each of the nine competitors every morning to gather information of all corporate and social events held that day. I arranged his overtime payment for four hours a day for that task, and also reimbursed the cost of gas for his motor cycle. When he returned, he worked serving at banquets for four hours a day. No one else knew about my private deal with him. It was a top-secret mission and he was my “spy”!

He dressed well for this work and spent maximum fifteen at each stop. He followed the same routine per competitor every morning – starting with a quick glance at the banquet sign board. Then he would lock himself in a public toilet in the lobby and record all of the details of each banquet on a small note pad. I cannot mention his name, as today he is a leading hotelier in Sri Lanka.

Around 12 noon every weekday, I would analyse the data collected by him. Through this initiative I had a very good understanding of the previous corporate banquet clients of our hotel now using competitor facilities, as well as new businesses and opportunities. I used this information to suggest to the sales team, whom to target in their sales calls and what to offer to increase our business. It worked well.

INTERNAL SALES

We mastered our external sales well for room and restaurant business, food festivals and stage shows that my team produced. Our promotional mix included regular sales calls, creative media advertisements, direct mail, innovative public relations and special sales promotions. In addition, I commenced focusing on our internal sales promotions by using lobby and elevator posters, food and wine displays as well as different gimmicks.

One day, I decided to introduce a competition to all service staff working in the ten food and beverage outlets at the hotel. The competition was aimed at increasing food sales as well as beverage sales. When I brain stormed with the Maître d’hôtel (restaurant managers), the team members managing the more expensive outlets with higher average checks were happy. A a few others felt that it would not be a fair competition, if I decided on the winners based on total sales volume.

At that point, I explained the criteria for the competition – teams were competing and not individual employees. Also, that the winners would be based on the greatest percentage improvement of average checks over the previous year, and not the total volume of revenue made. All agreed, and the competitive spirit we created exceeded all my targets and expectations.

I arranged for the Food and Beverage Analyst and the Food & Beverage Controller to provide a weekly leader analysis of the competition, during each weekly food and beverage team meetings. With the training department, I arranged special training on ‘up-selling’ food and beverage products. This initiative enhanced not only the revenue and profits, but also the team spirit. That year we increased average checks by 15%!

COMMUNICATION FLOW

Often in large units/hotels with 600/700 or more employees in several divisions and departments, the communication flow tends to slow down and at times, gets ‘lost in translation’. I always felt that once decisions were made by the executive committee and they identified who should be informed, the communication flow must be lightning fast and effective. The divisional heads should develop practical processes to ensure that condensed and interesting versions of the key messaging, flow seamlessly. Everything depended on the accuracy and the speed of information flow.

At Le Meridien the seven members of the executive committee (General Manager, Director of Rooms Division, Director of Food & Beverage, Financial Controller, Director of Human Resources, Director of Sales and Director of Engineering) had their weekly meeting every Tuesday at 4:00 pm. I did not want to send long memos to managers in my team without explaining key decisions made at the executive committee meeting. I wanted to do that face to face and as quickly as possible.

Therefore, I arranged for the weekly Food & Beverage Management meeting to be held every Wednesday morning. I would share all relevant information and decisions from the executive committee meeting, with my management team, promptly. I ensured that the meeting was short and the minutes were distributed, within an hour. By 3:00 pm each Wednesday, all 10 department heads in my division had a short, stand-up briefing with their operational teams. As a result, all 230 staff in my division were aware of key ‘must know’ information of the week within 24 hours.

One day, when the General Manager of the hotel had visited the coffee shop for a cup of coffee around 3:30 pm on a Wednesday, he was amazed how well informed the busboy who cleared his table was. This employee had mentioned that the staff were pleased about a corporate decision taken a day before that.

“How did you do that so fast, Chandi?”, the pleasantly surprised General Manager asked me. “That decision was made in Paris by the Le Meridien President on Tuesday morning, my boss, the VP – Asia sent me a fax about it on Tuesday afternoon from Singapore, and I informed you and the other EXCO members in Colombo about it less than 24 hours ago. Now a busboy in your coffee shop knows about that decision!” he added in a voice that blended happiness with amazement. He was very impressed.

CREATING THE ‘BUZZ’

In any business, a key for success is creating the ‘buzz’ through creative messaging to motivate and empower teams. When relevant people are treated well and communicated with effectively, they get excited about the organization, and they usually talk positively about products, services and people of the organization. That is simply a “win-win” situation.

At Le Meridien we did exactly that well, with our internal customer – the employees. Given the role played by a large number of top western musicians providing live music in three outlets, seven days a week, I treated them as members of our hotel family. As a result, the musicians acted as partners and ambassadors of the hotel among many of their fans. It was a simple formula.

We used the same concept of creating the ‘buzz’ in promoting every food festival, theme night and stage show we organized. Selling and public relations should never be limited to a small sales team, but to all of the staff as well as the associates such as other service providers (sponsors, suppliers and entertainers). As a result, we were always in the limelight and the ‘talk of the town’,

In addition to a host of younger artistes and bands who performed at the night club and the lobby bar at Le Meridien, we decided to do something different at our prime restaurant – La Palme D’or. I contracted a band led by a veteran musician who attracted an elite niche market. That band – Harold Seneviratne Combo was requested to provide music appropriate to a weekly theme night called: ‘Nostalgia ‘60’, which had to be extended by popular demand.

A GRAY LIE

In late 1980, there were no international, fast-food chains operating in Sri Lanka. As a result, some of the five-star hotels included items such as pizzas and hamburgers in the a la carte menus in the coffee shops. These relatively inexpensive dishes attracted attention and popularity, particularly in Colombo. With a view of riding that wave, I planned a month-long hamburger promotion at La Brasserie, hotel’s coffee shop. We wanted a creative advertising campaign.

The new General Manager of the hotel, Paul Finnegan told me, “I hear that our main competitor – Colombo Hilton is planning a similar Hamburger promotion in two months’ time. Can you organize this promotion sooner?” I agreed with him and placed it on a fast track. When he suggested that we should create a story that Le Meridien was planning to break a world record with the number of hamburgers we would serve during the month of April in 1989, I was not keen about lying about a world record.

“Come on, Chandi. It would be fun. Why don’t you use your creative mind to come up with something newsworthy, interesting and gives us a lot of publicity?” Paul motivated me to lie. I knew that ‘Gray lies’ were said to consist of lies that were ambiguous in nature or held the characteristics of a real lie yet, were still viewed as justifiable given the circumstance. With the blessings of my boss who was a chartered accountant, I worked on an interesting and ‘fun’ advertising campaign to promote ten special hamburger dishes created by our Executive Chef, Emile Castillo.

With input from Herman Gunasekera, the Managing Director of Creative Services Limited, who handed all advertisements for Le Galadari Meridien, we created a story line for the campaign. It claimed: “The Guinness Book of World Records lists 50,429 hamburgers sold during the month of July, 1986 at O’Malley’s Downtown Pub in Chicago, as the current world record. La Brasserie Coffee Shop of Le Galadari Meridien Hotel aims to break that world record during the month of April, 1989.”

To break that ‘fake’ world record, we had to serve over 1,681 hamburgers a day, which was an impossible target. However, I arranged a large black board prominently placed at the entrance to La Brasserie with a heading:

‘OUR PERFORMANCE SO FAR TO BREAK A WORLD RECORD IN HAMBURGER SALES…’

We had just three lines on the black board:

=World Record = 50,429 in a month

=Hamburgers served at La Brasserie so far in April =

=Balance number of Hamburgers we need to serve in April to break the world record =

I then gave ‘fake’ daily hamburger sales numbers to Christopher Ramsey, maître d’hôtel of La Brasserie. In an attempt, to sound real, I gave him different ‘fake’ numbers every day. His job was to enter those figures on the black board at the end of each day, irrespective of the actual numbers of hamburgers sold every day. This joke or the gimmick created so much ‘buzz’ and media publicity, we actually sold a large number of hamburgers. Based on the number I provided, we eventually surpassed the world record by a couple of dozens of hamburgers on April 30th. We received unprecedented publicity and we had to extend the hamburger promotion by another month! That was my last food promotion organized in Colombo.

By early May, 1989, I received a telephone call from one of my friends and school mates, Athula Senanayake. He had been promoted as the Food & Beverage Manager of Colombo Hilton, a few months prior to that. “Chandana, congratulations on your latest achievement! However, I am being given a hard time by my GM because of you. In front of all my colleagues, during the morning briefing today, he asked me when would I be able to break a world record!”, Athula told me in a frustrated voice. To his annoyance, I laughed out loud.

“Machan, don’t worry too much. We never broke a world record. It was all fake! A joke which resulted in lot of publicity.” I told my friend. After a long pause, Athula said angrily, ‘You lying bastard! Your bloody hamburger promotion resulted in a miserable month for me! Shame on you!”

FINAL ‘CONFESSIONS…’ ARTICLE
After one more article on Feb. 26, the concluding article of this
weekly column: ‘Confessions of a Global Gypsy’ will be published on Mar. 5 by the Sunday Island. Thank you for your readership over the last two years.



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Features

2025 Budget: Challenges, hopes and concerns

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Sri Lanka’s recent government budget has sparked both hope and concern. While some see it as a positive step toward improving the country’s economy, others worry about whether the government’s proposals can be successfully implemented. This analysis explores the budget’s approach and what it could mean for the country’s financial future.

Credit Rating Improvement and What It Means

Fitch Ratings recently upgraded Sri Lanka’s credit rating, moving it from a risky “Restricted Default” (RD) to a “CCC+” rating. This shows that the country’s financial situation is improving, though it still faces a high risk of default. The government aims to increase its revenue, especially through trade taxes and income tax, but experts warn that the success of these plans is uncertain, particularly when it comes to lifting restrictions on imports.

Economic Democracy and Market Regulation

The government claims that this budget is based on the idea of “economic democracy,” aiming to balance market forces with government control. While it promises fairer distribution of wealth, critics argue that it still relies on market-driven policies that may not bring the desired changes. The budget seems to follow similar strategies to past administrations, despite the government’s claim of pursuing a new direction.

The current government, led by a Marxist-influenced party, has shifted its approach by aligning with global economic institutions like the International Monetary Fund (IMF). This represents a departure from its previous, more radical stance. The government’s vision focuses on rural development, support for small businesses, and an export-driven economy, continuing strategies from previous administrations rather than implementing drastic changes.

Stability and Continuity in Policy

One of the more positive aspects of the budget is its consistency with the fiscal policies of the past government. Sri Lanka’s economy has suffered from sudden policy changes in the past, often triggered by political transitions. By maintaining a steady course, the current government seeks to ensure stability in the recovery process, despite criticisms from political opponents.

Sri Lanka continues to face significant financial challenges, including a large budget deficit. The government’s spending in 2025 is expected to exceed its revenue by about LKR 2.2 trillion, leading to a deficit of around 6.7% of GDP. To cover this gap, the government plans to borrow both locally and internationally. However, debt repayment remains a major concern, with billions needed to settle existing obligations.

Tax Revenue and Public Spending Issues

Sri Lanka’s tax collection remains critically low, which worsens the country’s financial troubles. Tax evasion, exemptions, and inefficient administration make it hard to collect sufficient revenue. The government has raised VAT to 18% to boost income, but this could increase inflation, further harming families’ ability to afford basic goods. Additionally, corruption in public institutions continues to drain state resources, preventing effective use of funds for national development.

The Auditor General’s Department recently uncovered financial irregularities in several ministries, reinforcing concerns over systemic corruption.

Sectoral Allocations, Budget Inequities and Falures

Despite claims of prioritizing social welfare, the government’s budget allocation for key sectors remains insufficient. For example, while the government allocated LKR 500 million to improve 379 childcare centers nationwide, this amount pales in comparison to regional standards. In neighboring Bangladesh, the government spends around USD 60 per child annually, while Sri Lanka spends less than USD 25. It’s unclear whether this allocation represents an increase in funding or just a reshuffling of existing resources.

One of the biggest criticisms of the budget is its failure to address the high cost of essential goods, going against promises made during the election. Prices for basic items like rice and coconut are still high, due to supply chain issues, rising fuel costs, and tax policies. The absence of targeted subsidies or price controls has led to growing public dissatisfaction.

Public sector salary adjustments are also a point of contention. The government plans to introduce salary increases in three phases, with the full benefits expected by 2027. However, much of this increase was already granted in previous years through allowances, meaning the adjustment is more about restructuring existing funds than providing real pay increases. This slow approach raises concerns about whether employees’ purchasing power will improve, especially with inflation still a pressing issue.

The government has also urged the private sector to raise wages, but past experiences suggest that private companies often resist such requests. Without formal agreements or laws to enforce wage hikes, there is uncertainty over whether employees will see real wage growth that matches the rising cost of living.

Neglecting Vulnerable Workers and Obstinate Behaviour

Another group left out of the budget’s plans is casual and contract workers, who were expecting improvements in job security and wages, particularly those earning below LKR 1,800 per day. Despite promises made during the election, these workers have not seen any significant changes, which raises doubts about the government’s commitment to improving labor rights and income equality.

The government’s handling of private sector wage increases has also been criticized for a lack of transparency. In a televised discussion, A government representative became visibly agitated when questioned about the date of the agreement with employers, displaying obstinate behavior and refusing to answer the opposition MP’s inquiry.

Review of the Banking Sector’s Role in Govt. Revenue and Economic Growth

The banking sector helps generate national revenue through taxes such as corporate income tax, value-added tax (VAT), and financial transaction levies. However, the claim that it contributed 10% to government revenue in 2024 needs to be understood in context. Past figures have shown fluctuations in financial sector taxes, influenced by economic conditions and fiscal policies. The government’s growing reliance on the banking sector for tax revenue could signal financial stress, and this situation warrants further analysis to understand its long-term sustainability.

While the Sri Lanka Bankers Association (SLBA) emphasizes banks’ support for implementing the government’s budget proposals, their ability to do so effectively depends on broader economic conditions, regulations, and financial stability. Sri Lanka has faced persistent economic issues like high public debt and inflation, which could hamper the ability of banks to help implement fiscal policies effectively. The real impact of the banking sector in driving economic growth remains uncertain, especially given factors like currency instability and a lack of foreign investment.

Digitization and Financial Transparency

The proposal to introduce Point-of-Sale (POS) machines at VAT-registered businesses aligns with global trends in digital financial integration. This move is expected to improve transparency, reduce tax evasion, and increase banking efficiency. Research has shown that digital payments can boost financial inclusion and reduce informal economic activities. However, Sri Lanka faces challenges such as limited digital infrastructure, cybersecurity concerns, and resistance from businesses that still prefer cash transactions.

More digital services could strengthen anti-money laundering (AML) controls, improve transaction monitoring, and reduce cyber threats. However, shifting to a fully digital banking system requires substantial investments in technology, regulatory alignment, and digital literacy among consumers.

Support for SMEs and Development Banking Initiatives

The creation of a Credit Guarantee Institute for SMEs is a significant step. Research shows that credit guarantees can reduce lending risks and improve SME access to financing. However, past state-managed financial programs in Sri Lanka have been inefficient, often involving politicized lending practices.

For these new initiatives to succeed, they will need transparent governance, careful credit risk management, and strong regulations….

Conclusion

Sri Lanka’s banking sector is crucial for economic stability and revenue generation, but the increasing fiscal demands and the push for digital transformation present both significant opportunities and risks. Policymakers need to avoid over-taxation that could stifle credit expansion and investment while addressing digital finance challenges like cybersecurity and infrastructure gaps. The 2025 budget underscores the nation’s vulnerable fiscal situation, where efforts for economic stabilization are hampered by public debt, corruption, and welfare constraints. Achieving sustainability requires comprehensive tax reforms, better public expenditure management, and stronger anti-corruption measures. Without these reforms, Sri Lanka faces prolonged economic hardship, rising inequalities, and diminishing trust in governance. The budget also reflects a blend of ideological transformation and economic pragmatism, with policies largely aligning with past approaches. Fitch Ratings’ cautious optimism signals the potential for recovery, contingent on successful policy implementation. Ultimately, policy continuity is seen as Sri Lanka’s best bet for navigating fiscal uncertainty and achieving economic stability.

(The writer, a senior Chartered Accountant and professional banker, is Professor at SLIIT University, Malabe. He is also the author of the “Doing Social Research and Publishing Results”, a Springer publication (Singapore), and “Samaja Gaveshakaya (in Sinhala). The views and opinions expressed in this article are solely those of the author and do not necessarily reflect the official policy or position of the institution he works for. He can be contacted at saliya.a@slit.lk and www.researcher.com)

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Rethinking cities – Sustainable urban innovation

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Dr. Chandrasena

by Ifham Nizam 

Dr. Nadeesha Chandrasena is an urban innovator reshaping the landscape of sustainable development. With a background that spans journalism, banking, and military engineering, she brings a unique perspective to urban planning and environmental resilience.

Her work integrates cutting-edge technology with human-centered design, ensuring that cities of the future are not only livable but also adaptive to climate change and rapid urbanisation.

In this interview with The Island, Dr. Chandrasena shares insights into her journey—from her early days in journalism to pioneering the Smart Drain Initiative, a groundbreaking infrastructure project addressing urban drainage inefficiencies. She discusses the critical role of community engagement, the challenges of balancing innovation with political realities, and the urgent need for sustainable urban solutions in Sri Lanka and beyond.

Her story is one of relentless curiosity, problem-solving, and a deep commitment to building better cities. As she puts it, “Urbanisation is inevitable; our challenge is to shape it in ways that are inclusive, sustainable, and forward-thinking.”

Urbanisation is one of the defining challenges of the 21st century, and few understand its complexities better than Dr. Chandrasena. A trailblazer in sustainable urban development, she has dedicated her career to bridging the gap between technological innovation and environmental sustainability. Through her work, she emphasises a crucial message: cities must evolve—not just grow.

From Journalism to Urban Innovation

Dr. Chandrasena’s career path is anything but conventional. Beginning as a journalist, she honed her skills in field research and community engagement, which later became instrumental in her work as an urban planner. “Journalism taught me how to listen to people’s stories and understand the realities on the ground,” she explains. This background helped her develop urban solutions rooted in real-world insights rather than abstract theories.

Her transition into urban innovation was fueled by a deep-seated passion for environmental resilience. After a stint in banking and serving in the Sri Lanka Army Corps of Engineers, she pursued town and country planning, ultimately integrating her diverse experiences to address urban challenges holistically.

The Smart Drain Initiative: A Game Changer in Urban Infrastructure

One of Dr. Chandrasena’s most groundbreaking contributions is the Smart Drain Initiative—a next-generation urban drainage system designed to combat flooding and waste accumulation. Implemented in areas like Balapola and Ambalangoda, this technology incorporates IoT-based monitoring, predictive maintenance, and automated waste filtration to enhance resilience against climate change.

“Storm drains are often neglected, but they are the foundation of a city’s flood resilience,” she says. By modernising drainage infrastructure, her initiative is setting a precedent for cities worldwide to rethink their approach to urban water management.

Livability as the Core Urban Challenge

For Dr. Chandrasena, urban planning is not just about infrastructure—it’s about people. She identifies livability as the root problem that must be addressed in city planning. “Congestion, pollution, lack of green spaces, and inefficient waste management are all symptoms of poor urban planning,” she explains. Her work focuses on designing cities that prioritise well-being, accessibility, and sustainability.

Sri Lanka, in particular, faces unique challenges due to rapid urbanisation. With cities like Colombo struggling to accommodate a massive influx of commuters, Dr. Chandrasena advocates for affordable housing solutions near economic hubs and improvements in public transportation. “A city’s economic success should not come at the cost of its residents’ quality of life,” she insists.

Technology and Community Engagement: The Future of Urban Development

Dr. Chandrasena sees technology as a powerful tool for fostering inclusive urban development. From using social media for community consultations to deploying smart infrastructure, she believes digital solutions can democratise urban planning. “We need to move beyond traditional engagement methods and empower people through accessible technology,” she says.

Her leadership philosophy reflects this inclusive approach. Through initiatives like the MyTurn Internship Platform, she mentors young professionals, encouraging them to take an active role in shaping the future of cities. “Leadership is not about authority—it’s about creating opportunities for collaboration,” she adds.

Global Urban Challenges and the Need for Collaboration

Urban issues are not confined to national borders. Dr. Chandrasena highlights the importance of global partnerships, citing the twin-city concept as a model for knowledge exchange. By pairing cities with similar challenges—such as Galle, Sri Lanka, and Penang, Malaysia—municipalities can co-create solutions that address both local and global urban challenges.

Her work has not gone unnoticed. She recently won Australia’s Good Design Award for Best in Class Engineering Design, a testament to the impact of her innovative approaches.

Call to Action for Sustainable Cities

Dr. Chandrasena’s vision for the future is clear: cities must be designed to be resilient, inclusive, and sustainable. While challenges like climate change and urban congestion persist, she remains optimistic. “There are no perfect cities—just as there are no perfect people. But by striving for practical solutions, we can make cities better for everyone.”

Her journey—from journalist to urban innovator—demonstrates that change begins with a vision and the determination to act on it. As urbanisation accelerates, her work serves as a blueprint for how cities can not only survive but thrive in an ever-evolving world.

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Need to appreciate SL’s moderate politics despite govt.’s massive mandate

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President Dissanayake

by Jehan Perera

President Donald Trump in the United States is showing how, in a democratic polity, the winner of the people’s mandate can become an unstoppable extreme force. Critics of the NPP government frequently jibe at the government’s economic policy as being a mere continuation of the essential features of the economic policy of former president, Ranil Wickremesinghe. The criticism is that despite the resounding electoral mandates it received, the government is following the IMF prescriptions negotiated by the former president instead of making radical departures from it as promised prior to the elections. The critics themselves do not have alternatives to offer except to assert that during the election campaign the NPP speakers pledged to renegotiate the IMF agreement which they have done only on a very limited basis since coming to power.

There is also another area in which the NPP government is following the example of former President Ranil Wickremesinghe. During his terms of office, both as prime minister and president, Ranil Wickremesinghe ruled with a light touch. He did not utilise the might of the state to intimidate the larger population. During the post-Aragalaya period he did not permit street protests and arrested and detained those who engaged in such protests. At the same time with a minimal use of state power he brought stability to an unstable society. The same rule-with-a-light touch approach holds true of the NPP government that has succeeded the Wickremesinghe government. The difference is that President Anura Kumara Dissanayake has an electoral mandate that President Wickremesinghe did not have in his final stint in power and could use his power to the full like President Trump, but has chosen not to.

At two successive national elections, the NPP obtained the people’s mandate, and at the second one in particular, the parliamentary elections, they won an overwhelming 2/3 majority of seats. With this mandate they could have followed the “shock and awe” tactics that are being seen in the U.S. today under President Donald Trump whose party has won majorities in both the Senate and House of Representatives. The U.S. president has become an unstoppable force and is using his powers to make dramatic changes both within the country and in terms of foreign relations, possibly irreversibly. He wants to make the U.S. as strong, safe and prosperous as possible and with the help of the world’s richest man, Elon Musk, the duo has become seemingly unstoppable in forging ahead at all costs.

EXTREME POWER

The U.S. has rightly been admired in many parts of the world, and especially in democratic countries, for being a model of democratic governance. The concepts of “checks and balances” and “separation of powers” by which one branch of the government restricts the power of the other branches appeared to have reached their highest point in the U.S. But this system does not seem to be working, at least at the present time, due to the popularity of President Trump and his belief in the rightness of his ideas and Elon Musk. The extreme power that can accrue to political leaders who obtain the people’s mandate can best be seen at the present time in the United States. The Trump administration is using the president’s democratic mandate in full measure, though for how long is the question. They have strong popular support within the country, but the problem is they are generating very strong opposition as well, which is dividing the U.S. rather than unifying it.

The challenge for those in the U.S. who think differently, and there are many of them at every level of society, is to find ways to address President Trump’s conviction that he has the right answers to the problems faced by the U.S. which also appears to have convinced the majority of American voters to believe in him. The decisions that President Trump and his team have been making to make the U.S. strong, safe and prosperous include eliminating entire government departments and dismissing employees at the Consumer Financial Protection Bureau (CFPB), Centers for Disease Control and Prevention (CDC) and the Food and Drug Administration (FDA) which were established to protect the more disadvantaged sectors of society. The targets have included USAID which has had consequences for Sri Lanka and many other disadvantaged parts of the world.

Data obtained from the Department of External Resources (ERD) reveal that since 2019, USAID has financed Sri Lankan government projects amounting to Rs. 31 billion. This was done under different presidents and political parties. Projects costing USD 20.4 million were signed during the last year (2019) of the Maithripala Sirisena government. USD 41.9 million was signed during the Gotabaya Rajapaksa government, USD 26 million during the Ranil Wickremesinghe government, and USD 18.1 million so far during the Anura Kumara Dissanayake government. At the time of the funding freeze, there were projects with the Justice Ministry, Finance Ministry, Environment Ministry and the Energy Ministry. This is apart from the support that was being provided to the private sector for business development and to NGOs for social development and good governance work including systems of checks and balances and separation of powers.

MODERATE POLITICS

The challenge for those in Sri Lanka who were beneficiaries of USAID is to find alternative sources of financing for the necessary work they were doing with the USAID funding. Among these was funding in support of improving the legal system, making digital technology available to the court system to improve case management, provision of IT equipment, and training of judges, court staff and members of the Bar Association of Sri Lanka. It also included creating awareness about the importance of government departments delivering their services in an inclusive manner to all citizens requiring their services, and providing opportunities for inter-ethnic business collaboration to strengthen the economy. The government’s NGO Secretariat which has been asked to submit a report on USAID funding needs to find alternative sources of funding for these and give support to those who have lost their USAID funding.

Despite obtaining a mandate that is more impressive at the parliamentary elections than that obtained by President Trump, the government of President Anura Kumara Dissanayake has been more moderate in its efforts to deal with Sri Lanka’s problems, whether in regard to the economy or foreign relations. The NPP government is trying to meet the interests of all sections of society, be they the business community, the impoverished masses, the civil society or the majority and minority ethnic and religious communities. They are trying to balance the needs of the people with the scarce economic resources at their disposal. The NPP government has demanded sacrifice of its own members, in terms of the benefits they receive from their positions, to correspond to the economic hardships that the majority of people face at this time.

The contrast between the governance styles of President Trump in the U.S. and President Dissanayake in Sri Lanka highlights the different paths democratic leaders can take. President Trump is attempting to decisively reshape the U.S. foreign policy, eliminating entire government departments and overwhelming traditional governance structures. The NPP government under President Dissanayake has sought a more balanced, inclusive path by taking steps to address economic challenges and governance issues while maintaining stability. They are being tough where they need to be, such as on the corruption and criminality of the past. They need to be supported as they are showing Sri Lankans and the international community how a government can use its mandate without polarising society and thereby securing the consensus necessary for sustainable change.

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