Opinion
Monumental blunders paralysing Sri Lanka
The late JR Jayawardena: Accomplished a disastrous programme of attacking the basic principles of democracy
Sri Lanka was hailed as a potential paradise, at the time it gained independence from British rule, in 1948. Sadly, after 73 years of misrule by the homegrown leaders, we are languishing as one of the poorest countries, on the verge of bankruptcy. It is worth probing into the past to identify what went wrong, and see whether even belatedly a course correction can be attempted. I will confine myself to the post-independence era, being born a “free man” just an year after that landmark event, but now just one of over 22 million citizens fully in debt to the tune of hundreds of thousands of rupees each. The leaders that guided us towards this sorry state should bear the blame.
We are a nation with a rich heritage, an incomparable mix of multi-ethnic and multicultural diversity, adding colour and variety to the societal landscape. Our natural resources are known to be enormous, in proportion to the relatively small land area. Unfortunately, it appears that these are the very virtues that make the nation languish without progress on all fronts. By boasting incessantly about the glories of the past, without basing our efforts on those achievements for future progress, the nation is in an unenviable position. Bad economic planning with no long-term policies, political brinkmanship, and communal disharmony, created by shortsighted actions of the leaders, have been mainly responsible for our sorry plight. Unlike many other developing countries we have not had long-term plans, like a five year or a ten-year plan. With change of government, every few years, an entirely new “development plan” is instituted, discontinuing all good that was done by the predecessors.
From the very beginning, Sri Lankans were unable to reach a consensus for peaceful coexistence with the minorities. It is true the majority community had to re-establish its rightful position, after prolonged discriminative policies, during colonial rule. It is also true that the minorities all over the world tend to ask for more than their fair share. Yet our leaders were not far sighted enough to control popular sentiments, giving into majority demands to the dismay of others. The Sinhala Only policy after 1956 turned out to be one of the most disastrous. It showed the minorities, in no uncertain terms, that they will forever be second class citizens in their land of birth. That can be singled out as the most harmful event that initiated ethnic disharmony.
Free education has failed to adapt to present day needs, producing graduates and others who are not suited for productive employment. Educational reforms, to keep pace with the ongoing technological advances, are slow to come by. The arts stream, taking in a large proportion of undergraduates, continues to produce graduates with little prospect of employment. Eventually, the government is compelled to employ them in pensionable posts with little in return for development.
Masses in poverty
Democracy is considered as one of the best forms of governance. This is so only with an electorate with high literacy, good quality of life, everyone if not the vast majority above poverty line, and future prospects for peaceful existence guided by leaders with foresight and without greed for self-aggrandizement. In the absence of these vital components, democracy could be a recipe for chaos. This unfortunately has been the curse of Sri Lankans. Successive governments have failed to improve the quality of life of the people. Instead, it appears that the leaders would prefer to keep the masses in poverty, allowing the politicians to rule forever exploiting their misery. Though called a paradise blessed with vast natural resources and a manageable population, the country situated in a strategically important position in the Indian Ocean, all features ideal for rapid development, is cursed with a corrupt self-seeking leadership over so many decades since gaining independence.
The attacks on democracy started seriously with the postponement of elections in 1975, for two years. However, it was the advent of JR Jayawardena, as President of the Republic, in 1978, that was a watershed in the politics of the country. Here was a man people looked up to as a great democrat, with maturity, education and an upbringing in a respectable and economically sound family background. He had long term experience in politics, had actively participated in the independence struggle, and could stand shoulder to shoulder with any world leader. He did not have to worry about perpetuating a family dynasty and had only about 10 years to fulfill the great expectations of his people. He was given a thumping majority at the elections so that he could usher in an era of prosperity, a free and just society — his slogan for the election campaign, without any significant hindrance from the emasculated opposition.
Paradoxically, what he accomplished was a disastrous programme of attacking the basic principles of democracy. Those changes laid the groundwork for ongoing corruption and fraud by the politicians to this day, which we find almost impossible to extricate ourselves from, nearly half a century later. A new constitution, concentrating power in the hands of a president who could function above the laws of the country with immunity, was instituted in 1978, with hardly any public consultation. Removing the civic rights of the respected and well-loved lady Prime Minister, was an act of unimaginable vengeance, which could be considered as one of his worst acts. Removing Tamil members from parliament on the pretext of them not honouring the constitution, thus denying them the forum to air their grievances, was a major step that led to the escalation of terrorist activity. Obtaining signed but undated letters of resignation from the people’s representatives made them dummies, with no chance of giving independent opinions. He amended the constitution at will to suit his immediate petty needs. The Parliament, elected on the first past the post system was treated as if it was on proportional representation. The highly questionable referendum in 1982, to extend the life of the Parliament for another term, remains as one of the biggest black marks in parliamentary history.
Perks and priviges
Members of Parliament were given all perks and privileges to ensure that they were kept happy without hindering or questioning the President’s programme. Luxury duty free vehicles, residences in Colombo, even to those with private residences in the city, were among them. They themselves decide what their emoluments should be. The palatial official residences given to ministers, in the most fashionable areas in the city, makes one wonder whether we are living in a highly developed first world country. It is unimaginable that a life-long pension is granted after just five years of “service” (rather self-service) in Parliament, when an ordinary citizen has to toil for at least 20 years to earn a paltry pension.
The ex-presidents are given the choice of any residence in any part of Colombo for them and their spouses to live in retirement, until death. It is shameful that at least two of them still enjoy that facility even after they have returned to active politics. Why the government is obliged to provide office facilities and security details to even the widows of ex-presidents is beyond reason.
These measures have burdened our economy to such an extent that is impossible for a debt-ridden country like ours to bear. It is not possible to relieve ourselves from this burden, as current or future incumbents, are unlikely to be patriotic or generous enough to give them up. Opening the economy without any safeguards led to perpetuation of bribery and corruption. Whatever economic benefits from the Accelerated Mahaweli Programme, free trade zones and the like are far outweighed by the ongoing overbearing financial burdens described above. One wonders whether the main function of the Sri Lankan state is to maintain in comfort the past and present politicians and their families.
Interference with the judiciary, while professing a just and free society all the time, was most despicable. Residences of judges who gave adverse verdicts were stoned by their goons. This was taken to new low levels decades later, when a chief justice who gave a verdict unfavourable to the government was removed unconstitutionally, and more or less physically thrown out of her official residence. The one who replaced her was arbitrarily removed later. More recently, the amendment to the constitution that enabled the President to handpick the judges, will turn out to be the last nail in the coffin of an independent judiciary.
Youth unrest was simmering for some time. It was JRJ’s policies that created situations that led to the eruption of armed rebellions, both in the North and the South. The immense damage these did to the nation, on all fronts, domestically and internationally, is too well known to be dealt with in detail here, and is bound to plague the nation for a very long time. JRJ can be labeled as the leader who initiated the downfall of our democracy, despite having the full knowledge of how unbridled powers could derail the nation’s path to progress. The most unfortunate situation is that the leaders who followed, every one of them of a lesser predisposition, intellectually, have had no hesitation in using him as the benchmark to judge their own performance, and giving that as an excuse to justify their own antidemocratic and corrupt activities.
Unfortunate events
The unfortunate events of July 1983 were the beginning of the darkest period in the post independence era of this country. The cost in human and material terms of the ensuing civil war over nearly three decades is unimaginable. The Diaspora, that established themselves abroad as a consequence, continues to be an ever worsening international headache for the country. While winning the war in 2009 was a remarkable achievement, successive governments have failed to capitalize on that, and counter the international fallout regarding alleged human rights violations. Lack of a coherent policy in tackling this issue, compounded by very poor amateurish diplomatic efforts, is making the nation a “wanted criminal”. Political expediency blaming each other to remain in power is a continuing destructive saga.
With the entire country giving a sigh of relief by eliminating the terrorists in 2009, immediate action should have been taken to alleviate the suffering of the people in the North and East. A firm policy should have been developed to address whatever grievances that led to the rebellion in the first place. With the overwhelming popularity of the leadership, the Southern populace would have accepted whatever was offered by a hand of friendship to minorities. Most unfortunately, the war-winning political leadership was more interested in making use of the “victory” to perpetuate their dynasty in power forever. Towards this end the Sinhala Buddhist chauvinists were encouraged in their divisive activities, further alienating the minorities. A golden opportunity for reconciliation was thus buried in political expediency.
Billions of dollars obtained as loans at commercial rates of interest, have been used for extravagant projects which do not bring in returns that would go towards paying them back. Now more loans are being taken, purely to service what has been obtained already. Caught in this vicious cycle, the nation goes down an abysmal path towards financial bankruptcy in the near future.
The North is languishing in a multitude of social problems which need political will, much planning and financial investment to be sorted out. Along with high rates of poverty, unemployment and landlessness is the added burden of drug addiction and resultant antisocial activities of the youth. The locals are under the impression that the police or the armed forces do not take any action to control the drug menace or may even actively promote that. While dealing with the civil society should be a function of the police, it is accepted that the armed forces should remain in the North and East at a sufficient scale to ensure the non-resurgence of terrorist activity. It should be kept in mind that the latter objective is best achieved by winning the hearts of the people. As the Northern and Eastern population is an integral part of the Sri Lankan citizenry, one cannot go on ill-treating them as the vanquished in a battle. However, many of the activities of the law enforcement authorities have caused suspicion with the local populace that could defeat the very purpose they are supposed to serve.
The role of the Army along with the Buddhist priests in establishing new places of worship or reviving temples that have remained dormant for many decades in areas with hardly any Buddhist residents is being treated with suspicion. Buddhist monks from elsewhere are being “planted” in these temples. As there are hardly any Buddhists in the vicinity, they are being serviced and provided with security by the Army. It appears that the local non-Buddhist population is coerced by the forces into participating in various religious functions. These activities may give the impression that there could be a sinister long- term plan to colonise the area with Sinhala Buddhists.
Rebels in the North
It is known that thousands of Sinhalese and Muslim long-term residents were driven out of the North by rebels at the very beginning of the conflict. They may be allowed to return if they so wish, although such voluntary return seems unlikely in the present circumstances. Although the concept of a Tamil homeland may not be recognized, the fact that Tamil Hindus were the vast majority in the North for hundreds of years should be accepted and respected. Any seemingly state-sponsored attempts to upset that demography will undoubtedly arouse much hostility. It is disappointing that the committee appointed recently to preserve the cultural heritage in the North and East has no representation of the minorities.
The local Tamil population naturally is thoroughly disgusted with all these infringements in their neighbourhood. It will not be possible to go on alienating the minorities any more, making them keep their dream of an Ealam alive. It is inevitable that they seek the help of like minded people in India or the influential Diaspora in the West as the Sri Lankan authorities are turning a blind eye to their grievances. As a result the allegations of human rights violations against the Sri Lankan state would be a continuing problem to deal with at the international forums, like the UNHRC.
The situation in the Eastern Province with demography of sizable proportions of all three ethnicities, poses a different set of problems to be sorted out. The sensitive issue of alleged intrusion by a culture foreign to what we have known so far, has to be solved with much foresight and care.
The way all the warnings about the possible Easter bombing were ignored is inexplicable. The resultant catastrophe should be fully blamed on the leaders in government and intelligence services at the time. Political games played without finding out the actual culprits who planned the massacre, would guarantee another attack in the foreseeable future. It is frightening to note that those close to the current leadership are being blamed, though without proof so far, as the masterminds of the mass murder.
Ignoring the lessons learned by giving overwhelming powers to one party in the past, the electorate has given two-thirds majority to the present government. To make matters worse the 20th Amendment to the constitution has concentrated immense authority on the President. All that was achieved by the 19th Amendment, despite a few shortcomings, by ensuring parliamentary control of presidential action has been reversed. Removal of independent Commissions dealing with the judiciary, public service, police etc has installed an autocratic President, who is not accountable to the Parliament, and hence to the people. With his military background and hardly any experience in politics, the President is increasingly showing faith in the armed forces, and a small group of unscrupulous businessmen loyal to him to rule the country. How even the obvious civilian function of controlling the Covid epidemic is under the leadership of the Army commander is a glaring example. It becomes evident with every passing day that civilian rule in a democracy and international diplomacy, cannot be left in the hands of the armed forces. The details of allegations of many corrupt activities of the leaders and their cronies are already in the public domain. How democratically elected autocrats turned out to be ruthless dictators in many countries in the world is lost on the electorate.
Dismal situation
Having detailed all the blunders Sri Lanka as a nation has committed, is there a way out of this dismal situation? The electorate tired of the corrupt leadership chose to elect “non political” professionals at the last election. Their naivety in politics, with poor knowledge of the suffering of the masses is now fully exposed, making a mockery of governance. The periodic changing of the governing party at successive elections has been an exercise in futility. The civil society, along with well meaning religious leaders of all faiths without any political leanings, should take immediate steps to educate the people on the need to change this way of life. The press and electronic media should shed their political affiliations and work openly towards long term peace and prosperity of the nation. Social media should be fully mobilized and properly regulated, to keep people informed of the need for a radical change in their attitudes. All justifiable grievances of the minorities should be addressed with no further delay, so that they can be taken fully on board to forge peaceful coexistence and progress. The leaders should set an example to the people by being patriotic and truthful. It was exactly such a path that enabled Sri Lanka (and India) to overcome the might of the British Empire and gain independence. No doubt it is going to be an onerous task at a time when our own leaders are subjugating us.
A FREE THINKING
SINHALA BUDDHIST
Opinion
The second term of Donald Trump: What could we expect? – Part II
by Tissa Jayatilaka
(This article is based on a talk given to the members of the Sri Lanka Foreign Service Association on the 10th of December, 2024. First part of it appeared in The Island of 01 Jan. 2025).
Karl Rove, a veteran conservative political operative, wrote recently in the Wall Street Journal as follows:
Rather than for any particular skill or competency, Mr. Gaetz was selected because he promised he would spite Mr. Trump’s enemies within the Justice Department and hound his opponents outside it. Senator Markwayne Mullin, the junior senator from Oklahoma, essentially said much the same when he said, “I think the President wants a hammer at the Department of Justice (DoJ), and he sees Matt Gaetz as a hammer”. When asked if she would vote for Gaetz, Senator Marsha Blackburn said that she and her fellow Republicans are ready to support “every single one of Trump’s nominees”. Trump’s replacement nominee for Attorney General Pam Bondi, the senior senator from Tennessee has vowed to pursue Trump’s retribution agenda.
The Department of Government Efficiency or DOGE was first announced by Donald Trump about a month or so ago. Elon Musk and Vivek Ramaswamy, two billionaires and possibly the two highest financial contributors to Trump’s election campaign are to be in charge of the new department. Trump envisions that DOGE “will become, potentially, The Manhattan Project of our time”, the President-elect wrote on his social media platform referring to a top-secret World War 11 programme to develop nuclear weapons.
Though DOGE has Trump’s support and has the word ‘department’ in its name, it is not an official government department that has to be established through an Act of Congress. Instead DOGE, it is believed, will operate as an advisory body, run by two of Trump’s right-hand men with a direct line to the White House. In an article published in the Wall Street Journal a few weeks ago, Musk and Ramaswamy said they would “serve as outside volunteers, not federal officials or employees”. Their task is to provide guidance to the White House on spending cuts and compile a list of regulations that they believe are outside the legal authority of certain agencies and ought to be revised or discarded.
Government reforms by way of major cuts appears to be the remit of DOGE. The federal bureaucracy “represents an existential threat to our Republic”, Musk and Ramaswamy have written in the Wall Street Journal. “Unlike government commissions or advisory committees, we won’t just write reports or cut ribbons. We will cut costs”. At what cost they will do so is anybody’s guess. And the pair of billionaires have threatened to slash federal regulations, oversee mass layoffs and totally shut down some agencies. We should bear in mind in this context that during his campaign to secure the 2024 Republican presidential nomination, Ramaswamy vowed to do away with the Department of Education (DoE) – – something Trump repeated days after winning the election. He released a video announcing that the DoE’s days were numbered. “One other thing I’ll be doing in the administration is closing up the DoE in Washington D.C. and sending all education and education work and needs back in the States”). For his Education Secretary, Trump has picked Linda McMohan, the co-founder of World Wrestling Entertainment, who served as head of the US Small Business Administration in Trump’s first term.
Speaking at a gala held at Mar – a -Lago in November, Ramaswamy thanked Trump “for making sure that Elon Musk and I are in a position to start mass deportations of millions of unelected federal bureaucrats out of the District of Columbia bureaucracy”.
Even before it has been officially established, DOGE has been set a deadline of 4 July, 2026, to finish its job. When announcing the new body Trump said:
A smaller government with more efficiency and less bureaucracy, will be the perfect gift to America on the 250th Anniversary of the Declaration of Independence.
These are large claims and threats indeed. Whether they could be actually implemented or not remains to be seen.
Let’s take a look at some others of Trump’s picks for top posts. They have dismayed policy circles in Washington – -including Republican lawmakers and former officials who served during his first presidency.
Trump’s proposed inner circle on the foreign-policy front, is made up of notable hawks including Senator Marco Rubio as Secretary of State and Representative Mike Waltz as National Security Adviser. Rubio is an unbelievably steadfast supporter of Israel and advocates a hardline approach to China, Iran, Cuba, and Venezuela; Waltz is a Green Beret veteran who has been one of Beijing’s fiercest critics. He has consistently supported a tough stance on China.
Fox News host Pete Hegseth, Trump’s initial pick for Secretary of Defence, raised howls of protests from even among Republicans. He is a decorated Army veteran but has little or no direct experience in the Pentagon or government. He has referred to Army generals who adhere to diversity, equity and inclusion efforts as “woke shit” and said that women should not serve in combat roles. Hegseth has been accused of alcohol abuse, financial mismanagement, and sexual misconduct. It looks almost as if sexual misconduct or allegations thereof is a pre-requisite for higher office in Trump’s second term! Happily, there are unconfirmed reports that indicate Trump now has second thoughts about Hegseth as a nominee for his Secretary of Defence. One of the names in circulation as a possible replacement for Hegseth is Florida Governor Ron de Santis.
Military veteran Tulsi Gabbard, who left the Democractic Party in 2022 and became an independent, is Trump’s nominee to be the Director of National Intelligence, regardless of her lack of direct intelligence experience. John Bolton, one of Trump’s former National Security Advisers, described Gabbard’s nomination as “hilarious” in a post on X. Bolton is on record as saying that Trump cannot tell the difference between the national interest and his personal interest.
Rubio, Hegseth (in case he remains Trump’s nominee for Secretary of Defence), Gabbard all require Senate confirmation before they can serve in their respective posts. According to information in the media Senate Republicans are unlikely to give Trump and his nominees a free pass.
Let me now take a close look at the likely main features, discernible at present, of Trump’s foreign policy during his second term. It is expected to be more of the same as during his first term; a trade war with China and hostility to multilateralism.
Steve Holgate, another of my former U.S. Foreign Service Officer-colleagues, is also an intimate friend. He has had experience working with the U.S. Congress and headed a committee staff in the senate of his home state of Oregon. Holgate, a perceptive observer of the passing political scene with whom I exchange views frequently, (which diverge at times) has pointed out, and I agree, that Trump clearly has an isolationist impulse. Trump’s vow to put “America First” and “Make America Great Again” taps into sentiments that date back to the beginnings of the American republic when George Washington and Thomas Jefferson talked of the uses of isolationism, though not as whimsically as Trump now does. What this will mean is hard to say, as he, unlike Washington and Jefferson, is totally mercurial. He has indicated that he would stop supporting Ukraine. Holgate thinks this would have catastrophic results, for not only would the United States be abandoning a troubled but functioning democracy but it, under Trump’s leadership, may also mean that the United States would be betraying and abandoning U.S. NATO allies, who have really stepped up. Not only will this be harmful in itself but it could, Holgate notes further, persuade China to conclude that the United States would do nothing if China invades Taiwan; and allow Kim (Jong Un) to recalculate the risks of invading the South. Xi has shown that he is more than willing to rattle sabres in order to distract the Chinese from their internal problems, especially on their economic front. Therefore, Xi may find it handy, Holgate opines, to strike Taiwan in order to create a spurious domestic unity. We both (i.e., Holgate and I) agree that Trump has always shown himself sympathetic to dictators and Trump would love to be one. His values are opposed to those that have held American democracy and its alliances together. Trump’s threat to impose tariffs on China, Mexico and Canada could not only cause a trade war but would, in turn, weaken the economies of the world including that of the United States. As for Israel, Trump’s impulse is to give it unlimited unconditional support – – unless Netanyahu turns nettlesome and puts Trump off. We know that everything is personal and everything is transactional with Trump.
There are some commentators who feel that it is Hamas who set off the ongoing round of violence, and despite the justified criticism of the force of Israel’s retaliation and the accusations of genocide, the attack by Hamas was also an act of genocide. I have a different take. My sense is that such commentary is akin to a case of bending over backwards to soften the shockingly excessive and totally disproportionate response of Israel to the Hamas attack of 7 October 2023. Now it may be that the latter attack was designed to keep a pending anti-Iranian agreement creating a coalition of Israel, Saudi Arabia and the Gulf States from going through and that is why Iran pushed both Hamas and Hezbollah to attack Israel. But, most of us, including some Israeli citizens themselves and many other anti-Zionist (but not anti-Semitic) activists around the world are of the view that Israel is more to blame as the anti-Israel UN Resolutions (vetoed by the United States) and the findings of the International Court of Justice (ICJ) illustrate. The ICJ found Israel responsible for racial segregation and apartheid against the Palestinians, and pointed to a long list of abuses and violations of international law by the Israeli authorities. And on 21 November, 2024, the UN-backed International Criminal Court (ICC) issued arrest warrants for Israeli Prime Minister Benjamin Netanyahu and former Defense Minister Yoav Gallant (together with a former Hamas commander) citing war crimes and crimes against humanity. The judges on the ICC said that there were reasonable grounds that the three men bore ‘criminal responsibility’ for the alleged war crimes committed ‘from at least 8 October, 2023 until at least 20 May, 2024’.
Bruce Lohof whom I have quoted with approval earlier is of the view that:
Trump will continue the reflexively Israel right-or- wrong addition that has driven US policy in West Asia since Harry Truman was in the White House. I am among those who’ve often thought that the US policy towards Israel surfaces slowly because it has to be translated from the Hebrew.
(To be concluded tomorrow)
Opinion
Wildlife conservation: Dogs to the fore
A passion for wildlife conservation and a love for dogs has led to the creation of a non-profit organisation that trains puppies to protect endangered species.
Dogs4Wildlife, based in Carmarthen, supports frontline conservation efforts across sub-Saharan Africa.
Founders Darren Priddle and Jacqui Law train and develop specialist conservation dogs to support anti-poaching rangers.
“There is no better feeling on this planet than to know that our dogs are saving lives,” said Jacqui.
Darren and Jacqui are professional dog trainers and have been developing operational working dogs for 15 years.
Darren said: “Our love for dogs and our commitment to developing them for specialist work helped us to decide ‘why not?’
“If we are able to train dogs to track people in this country, then why can we not train dogs to help protect our wildlife all across Africa and that’s where Dogs4Wildlife was born.”
The dogs are bred in-house and go through “extensive and advanced training” and a development programme that starts from as early as two days old.
“Relationship is key when deploying a dog to work with anti-poaching rangers,” Darren added.
“We do a lot of relationship building, a lot of conditioning in terms of the patterns of behaviour we want from the dog.
“Whether that be human scent tracking, specialist detection work or operating in a control base on a wildlife reserve.”
The team then “impart all of that knowledge and experience” to the rangers once the dogs have been deployed to a wildlife reserve.
The team has trained and deployed 15 operation dogs to five sub-Saharan African countries including Zimbabwe, Tanzania and Mozambique.
They also provide consultancy and specialist training to different organisations, including the Akashinga, an anti-poaching group in Zimbabwe.
In October, one of their dogs Shinga tracked a poacher 4.5 km (2.8 miles) straight to his front door after a warthog was killed in Zimbabwe.
The team’s work in Africa not only supports the anti-poaching rangers but also communities in the area.
The aim of the programme is to inspire the future generations “to love and support the natural world that surrounds them”, said Darren.
“Whether that be human scent tracking, specialist detection work or operating in a control base on a wildlife reserve.”
The team then “impart all of that knowledge and experience” to the rangers once the dogs have been deployed to a wildlife reserve.
Sunil Dharmabandhu
Carmarthenshire, Wales, UK
Opinion
TRC in a mess; public driven from pillar to post
In an era of rapid technological advancement, one would assume that losing a mobile phone could be addressed swiftly and efficiently. However, for a close friend of mine, Anura (not his real name), a senior professional and well-connected individual, the ordeal of tracing his lost iPhone 15 exposed a web of systemic inefficiencies, poor communication, and hidden truths.
Anura lost his phone on 15 Dec., 2024, while travelling in a Colombo suburb. What followed was a grueling process that highlighted the bureaucratic labyrinth ordinary citizens must navigate. Acting on the advice of two telecommunications veterans, he embarked on a quest to retrieve his phone only to encounter roadblocks at every turn.
Ravi, a retired IT engineer with over four decades of experience, outlined a standard procedure: file a police report, present it to the mobile network provider, and let the Telecommunications Regulatory Commission (TRC) handle the rest. Siri, a board member of a prominent telecom network, confirmed that bypassing the police was not an option due to legal requirements.
Despite their expertise, neither expert was aware of a critical fact: the phone-tracking system had been compromised in 2022. Anura’s initial attempts at the police station were equally disheartening. Officers refused to provide him with a copy of his complaint, citing outdated practices, and he spent hours navigating red tape before finally obtaining a certified copy.
With the police report in hand, Anura visited the TRC in Narahenpita. The experience was no less frustrating. Initially directed back to the police by security staff, Anura had to argue his way into the premises. Inside, a polite but unhelpful officer informed him that the system for tracing lost phones had not been operational since 2018.
The officer defended the TRC’s actions, stating they had informed the Inspector General of Police of the changes, expecting the information to trickle down to individual stations. Anura, however, was unimpressed. “This top-down communication approach is ineffective,” he argued, highlighting the needless time, effort, and money wasted by citizens due to a lack of public awareness.
During his discussions, Anura uncovered an unsettling truth: the phone-tracking system was compromised.
“Your problem,” Anura told the TRC officer, “is sending people here and there without telling them the truth. If criminals know the system is down, they might exploit it—but hiding it isn’t the solution.”
Frustrated but undeterred, Anura vowed to bring the issue to light. He criticised the TRC for its lack of accountability, calling for a more proactive approach to public communication. “If I were the minister or the PM, I would prioritise making citizens’ lives easier and saving public resources,” he said.
On his way out, Anura ensured he had proof of his visit by photographing the TRC’s logbook, documenting yet another step in his relentless pursuit of accountability.
Anura’s experience serves as a cautionary tale about the consequences of poor communication and systemic inefficiencies. It underscores the urgent need for:
Transparent Communication: Regulatory bodies like the TRC must ensure critical updates reach all stakeholders, including the public, in a clear and accessible manner.
Streamlined Processes: Citizens should not have to endure unnecessary delays and expenses to resolve simple issues.
Accountability: Authorities must take responsibility for addressing systemic failures instead of deflecting blame.
As citizens, we must demand better. Until then, stories like Anura’s will remain a stark reminder of the work that still needs to be done.
The aforesaid incident highlights the need for transparent communication, streamlined processes, and greater accountability from regulatory bodies. Anura’s ordeal is a wake-up call for systemic reform to save citizens from unnecessary inconvenience and wasted resources.
Eng. P. N. D. Abeysuriya
Colombo
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