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Emirates delivers premium lounge experience with re-opening of over 20 dedicated airport lounges across its network

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In line with the restoration of Emirates’ network and upsurge in travel demand, passengers traveling in premium cabins as well as Skywards members in select membership tiers will have access to more than 120 lounges by February.

Emirates, which has resumed operations to over 90 percent of its pre-pandemic network, currently flies to more than 120 destinations worldwide via its hub in Dubai. Customers travelling in First Class and Business Class will be able to complement their travel experience with Emirates’ signature premium lounge service at over 20 airports in its network, comprising popular destinations across Europe, Africa, US and Asia.

By late December, Emirates lounges at a host of airports in the UK will have re-opened their doors for customers to immerse themselves in the pre-flight premium experience, including London Heathrow, Birmingham, and Manchester while the lounges in London Gatwick and Glasgow will welcome customers in January 2022.

In Europe, Emirates lounges in Germany, namely Munich, Frankfurt, Hamburg and Dusseldorf, in addition to lounges in Milan and Rome, have already re-opened for passengers to enjoy their premium facilities, while the lounge in Paris is scheduled to open later this month.

In the US, travellers on Emirates flights can access the premium lounge experience at Los Angeles International Airport, Boston Logan International Airport as well as New York JFK, with Emirates’ San Francisco lounge to re-start its services in February 2022.

An additional Emirates Lounge, to serve passengers travelling through Cairo, has resumed operations earlier, while premium class customers and eligible Skywards members will soon be able to relax and dine in its lounges in Colombo and Bangkok prior to flights.

At Emirates’ exclusive Terminal 3 at Dubai International airport, Emirates’ premium class customers and eligible Skywards members are also able to enjoy the airline’s premium lounge service at five of its dedicated lounges, which are now fully operational.

In Concourse B of Terminal 3, both Emirates’ First Class Lounge, offering a private Lounge experience for customers flying in First Class, as well as its Business Class Lounge, have re-opened with full service offerings. Customers flying in Business Class in addition to Skywards Platinum and Gold members can look forward to enjoying gourmet dining with premium beverages prior for up to four hours prior to departing on flights or utilising the complimentary wi-fi to catch up on emails, browse the internet or stay connected with family and friends. The new menus also include vegan, vegetarian and healthier options to cater to passengers’ preferences.

Emirates’ First Class and Business Class Lounges in Concourse A have also resumed operations in the East Wing and, in the West Wing, the First Class and Business Class Lounges are set to re-open for customers in the coming weeks. Furthermore, plans are underway to ensure two Lounges in Concourse C are fully operational by early next year to provide an even more rewarding experience.

Emirates’ First Class passengers and Platinum Skywards members can enjoy complimentary access for the first passenger and up to three additional guests, including one adult and two children under 17 in the airline’s lounge facilities. Before flights, passengers in Concourse A can savour the unique flavours of gourmet dishes prepared by chefs in show kitchens, enjoy a drink at the Cigar Bar or let expert sommeliers guide them on the best vintages to indulge in, at Le Clos Wine Cellar. The lounges also feature spa services and shower facilities, a dedicated duty-free shopping area in First Class and a Concierge Duty-Free service in Business Class. Customers enjoying the lounge facilities will also have direct access to boarding gates at the airline’s dedicated A380 hub.

In addition to Emirates’ exclusive lounge experience in Dubai and select airports within its network, First Class and Business Class customers in addition to Emirates Skywards Platinum and Gold members can also enjoy access to 96 partner lounges across its network and benefit from their services before flights, with an additional 15 partner lounges to be phased in. Customers can check availability of lounges before their flights and eligibility requirements for complimentary or discounted access.

All Emirates lounges have resumed operations after stringent health and safety measures have been put in place to ensure the wellbeing of passengers. Furthermore, Emirates’ airport services teams around its network have worked closely with partner lounge service providers to ensure specific protocols are met to provide services to its premium and frequent flyer customers. Depending on specific local guidelines in each market, either buffet service or a la carte dining are offered to customers and only contactless menus are available via one’s smartphone. Special seating arrangements have been made to ensure social distancing guidelines are met.

Lounge access is one of the many perks that premium class customers enjoy when flying with Emirates. Passengers travelling in First Class and Business Class can also enjoy chauffeur drive service to the airport or on arrival at select locations within its network. Onboard, passengers travelling in premium class can enjoy exclusive services and amenities on both its flagship A380 and Boeing 777 aircraft.



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Business

Sri Lanka’s economy: A slow healing journey in 2026

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PMI shows tentative signs of hope in factories and business activity

The latest Purchasing Managers’ Index (PMI) from the Central Bank suggests Sri Lanka’s economy is beginning to find its feet after a severe crisis, revealing tentative signs of hope in factories and business activity. It indicates the deepest economic pain may be over. With prices rising more slowly, families and companies are getting some much-needed relief.

The Island spoke to an independent analyst for an outside perspective. Elaborating on the report, he struck a cautious note: “Yes, the PMI sounds favourable. But no one should think the hard times are completely behind us. The road to recovery is long and full of potholes.”

“While we can hope for slow, steady improvement in coming months, major problems remain,” he continued. “The country’s massive debt is a heavy burden. Staying on track with the IMF programme requires sticking to tough reforms, which won’t be easy. Global economic uncertainty also affects our exports and even other forms of external support.”

“In short, the next phase won’t be a quick boom. It will be a time for careful repair. These small improvements are like young seedlings – they need constant care, sound policy, and continued external support to grow strong. Our task is to turn this shaky stability into a solid foundation for lasting, inclusive growth. The economy is out of emergency care, but full recovery will be a long and patient journey,” he concluded.

When asked if the current political landscape would aid recovery, he pointed to the present stability as a key advantage. “With political stability in place, the path for necessary reforms and recovery should be more navigable now than ever in the past,” he said.

By Sanath Nanayakkare

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Sri Lanka Insurance Corporation General Limited inaugurates business operations for 2026

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Sri Lanka Insurance Life Ltd and Sri Lanka Insurance General Ltd inaugurated their business operations for the year 2026 on 1st January at the Sri Lanka Insurance Head Office. The event was graced by the Chairman, Board members, Corporate Management, and staff of SLIC.

Parallel business launches were also conducted at branch level, with branch staff joining the head office proceedings via live stream. The day’s programme commenced with blessings observed from the four major religious faiths, symbolising unity and goodwill for the year ahead

Heralding the dawn of the New Year, SLIC brought together all 142 branches in a cohesive celebration, uniting as one family to light the traditional oil lamp. During the celebrations, the theme for SLICGL for 2026 ‘Leading the market, strengthening every step’ was officially unveiled

Celebrating 64 years of service and expertise, SLIC continues to stand as Sri Lanka’s most respected and trusted name in insurance. Over the decades, the organisation has remained at the forefront of the sector, sustaining industry‑wide growth and equity even through testing times.

The year 2025 brought many meaningful and positive achievements for SLICGL, yet it concluded with significant challenges as the nation faced the aftermath of the devastating Cyclone Ditwah. Rising to the occasion, SLICGL honoured claims and delivered timely relief, offering protection and reassurance to communities impacted by the catastrophe.

SLICGL proudly reflects on a year of remarkable achievements in 2025. The organisation was ranked

Sri Lanka’s highest-rated insurance brand as the only A+ Fitch rated insurer in the country and became the first and only insurer to surpass Rs. 30 billion in Gross Written Premium. SLICGL secured Carbon Neutral Certification, highlighting a commitment to sustainability. SLICL was also recognised as the Most Valuable General Insurance Brand by Brand Finance.

The lifting of the vehicle import ban in January 2025 helped to revitalize the automotive sector and also reaffirmed SLICGL’s role as the nation’s most trusted insurer. Stepping in to protect new vehicle owners, SLICGL strengthened its portfolio, supported national growth, and supported families and businesses to move forward with confidence.

During 2025, SLICGL continued its partnership with the Ministry of Education on the Suraksha Insurance Scheme, a national initiative aimed at securing the health and wellbeing 4.5 million schoolchildren throughout the country. The partnership provides students regardless of background, access to essential insurance coverage, safeguarding health, supporting families, and strengthening the nation’s future.

SLIGL’s mission places customers at the heart of everything it does. The organisation continues in the commitment of meeting and exceeding customer expectations through its expertise and specialised services. Aligning business strategies with this vision, SLIC delivers a superior customer experience through all touchpoints.

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MILCO turns around fortunes, posts Rs. 1.49 bn record profit in 2025

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Lal Kantha

The Milk Industries of Lanka Company (MILCO) has recorded the highest profit and sales revenue in its history, driven by strong performance under the flagship Highlands brand, Agriculture Minister Lal Kantha said.

Addressing a Performance Incentive Awards Ceremony held at the MILCO Head Office in Narahenpita on December 31, the Minister said the achievement marked a decisive turnaround for the state-owned dairy enterprise, which had earlier been prepared for divestment.

“When we assumed office, MILCO was being readied for sale. Today, we have been able to rescue it and transform it into a profitable institution,” Minister Lal Kantha said. “By October 2025, the company had generated profits amounting to Rs. 1,490 million, the highest profit ever recorded in MILCO’s history.”

He noted that 2025 has also become the year with the highest sales revenue since the company’s establishment, reflecting improved operational efficiency, renewed consumer confidence and stronger market penetration under the Highlands brand.

The Minister said the government intends to ensure that the gains from the company’s financial recovery are shared across the value chain. “A portion of the profits will be distributed as incentives among dairy farmers,” he said, adding that plans are also in place to provide free life insurance coverage to 15,000 dairy farmers in 2026.

The incentive awards ceremony was organised to recognise employees who played a key role in achieving record sales targets and historic profitability, with senior management highlighting improvements in production planning, supply chain management and farmer engagement.

Minister Lal Kantha paid tribute to the dedication of the MILCO workforce, stating that the turnaround was the result of collective effort.

“This achievement belongs to everyone who worked tirelessly to restore confidence in this institution. I extend my sincere appreciation to all those who contributed to this success,” he said.

MILCO’s performance in 2025 is being viewed as a benchmark for the revival of state-owned enterprises, particularly within Sri Lanka’s agri-based industrial sector.

By Ifham Nizam

 

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