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Dialog Enterprise reaffirms commitment to Sri Lankan SMEs as the Title Sponsor of Industry Expo 2025

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Dialog Enterprise, the corporate solutions arm of Dialog Axiata PLC, announces the partnership with the Industrial Development Board (IDB) to support the Industry Expo 2025, reaffirming its long-standing commitment to empowering Sri Lanka’s small and medium-sized enterprises (SMEs). Industry Expo 2025 serves as a critical platform to promote innovation, industrial collaboration, and SME advancement across the country. Having supported the event over multiple years in various capacities, this year’s title sponsorship underscores Dialog Enterprise’s leadership in enabling inclusive growth.

Industry Expo 2025, recognised as one of the nation’s premier platforms for showcasing business innovation and industrial growth, brings together thought leaders, technology providers, policy makers, and entrepreneurs from across the island. Dialog Enterprise’s continued partnership highlights its role as Sri Lanka’s No.1 ICT solutions provider for SMEs; a trusted enabler that powers thousands of businesses with scalable, secure, and future-ready digital services.

“Industry Expo 2025 is a cornerstone initiative by the IDB to accelerate industrial innovation and elevate the role of SMEs in national development. We are proud to once again collaborate with Dialogue Enterprise as our Title Sponsor, a partner whose commitment to empowering Sri Lankan businesses through cutting-edge technology directly supports our mission. Together, we are creating opportunities for entrepreneurs to access the tools, knowledge, and partnerships they need to compete and thrive in a digital-first economy,” said Mr. Ravi Nissanka, Chairman, Sri Lanka Industrial Development Board.

With solutions ranging from enterprise connectivity and cloud services to cybersecurity, voice & internet communication, IoT, and managed services, Dialog Enterprise has remained at the forefront of Sri Lanka’s SME digital journey. Its participation in Industry Expo 2025 serves not only to demonstrate these capabilities but also to connect directly with growing enterprises seeking technology partners to scale operations, improve resilience, and drive digital adoption.

“For multiple years, our partnership with Industry Expo has been an opportunity to showcase what’s possible when SMEs are given the tools to innovate and thrive,” said Navin Pieris, Group Chief Enterprise Officer at Dialog Enterprise. “We remain deeply committed to the growth of Sri Lanka’s SME ecosystem to deliver intelligent, affordable, and tailor-made ICT solutions that support business sustainability and long-term success.”

As the title sponsor, Dialog Enterprise will feature a dedicated SME solutions area in their Business Innovation area, where visitors can explore how cutting-edge technologies such as 5G can be applied to transform business operations and enhance public safety. The area will also showcase Dialog’s AI-powered solutions, including chatbots, analytics, and automation tools designed to elevate customer engagement and operational efficiency. Visitors will have the opportunity to interact with immersive AR and VR experiences specially curated by Dialog’s innovation team to help familiarise attendees with next-generation technologies. These live demonstrations and interactive displays aim to inspire, educate, and support business decision-makers across sectors, while reinforcing Dialog Enterprise’s role in driving inclusive digital growth for Sri Lanka’s vibrant SME community.

Dialog Enterprise’s ongoing role at Industry Expo is a testament to its vision of being more than just a technology provider; it is a long-term digital transformation partner for SMEs at every stage of growth. Dialog Enterprise warmly invite entrepreneurs, SME owners, and business leaders to visit the Industry Expo 2025 from June 19th to 22nd and engage with the Dialog Enterprise team at our Business Innovation area. Their experts will be on hand to explore how they can support your digital journey, strengthen your operations, and accelerate business growth through innovative ICT solutions. As the economy evolves, Dialog continues to empower the businesses that form the backbone of Sri Lanka’s economic progress.



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Norochocholai coal-fired power complex seen as facing staggering financial losses

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While the Parliamentary debates were purely focused on missing the calorific value benchmark, the excessive Ash content (21% in the samples tested) is also a reason to reject the shipment, as maximum allowed ash percentage in the tender is 16%. This means even if the tests clear the coal on calorific values, the shipments still must be rejected based on ash content as per tender terms. This fly ash and low moisture will create a massive ecological disaster to the communities in Norachcholai - Withanage

Sri Lanka’s first and largest coal-fired power complex at Norochcholai is staring at mounting financial losses running into millions of rupees as low-quality coal imports, rejected shipments and unusable stockpiles disrupt operations and expose deep flaws in coal procurement, power sector and environmental experts warned yesterday.

Energy sector sources told The Island Financial Review the economic damage has already begun, with rejected coal stocks, delayed payments and declining plant efficiency forcing the system to absorb losses from under-performance, additional handling costs and the risk of turning to more expensive backup generation.

Insiders estimate that continued reliance on sub-standard coal could result in tens of millions of rupees in losses per day, once reduced output, higher fuel burn and maintenance costs are factored in.

At the centre of the controversy is a recent coal shipment procured by the Lanka Coal Company (LCC), which has come under intense scrutiny after laboratory tests reportedly showed ash content of around 21%, far exceeding the 16% maximum allowed under tender conditions.

While parliamentary debate has focused narrowly on whether the coal meets the required calorific value, experts stress that excessive ash alone is sufficient grounds for outright rejection, regardless of calorific performance.

The situation worsened after coal stocks at the Norochcholai Coal-Fired Power Complex were recently rejected, leaving shipments in limbo and payments withheld. Power sector officials say this has resulted in logistical losses, demurrage risks and operational uncertainty, while existing low-quality coal stockpiles continue to deteriorate in storage.

“Coal that does not meet specifications is not just unusable — it becomes a financial liability, a senior electrical engineer said.

High-ash coal reduces boiler efficiency, increases fly ash generation and accelerates wear on ash handling systems, electrostatic precipitators and boilers — translating into higher maintenance costs and forced outages. Industry analysts warn that these hidden costs ultimately find their way into CEB losses or consumer tariffs.

Environmental Scientist Hemantha Withanage warned that accepting or burning such coal would push Norochcholai into a new environmental crisis, with serious consequences for communities in Norochcholai, Puttalam and surrounding areas.

“This is not just about calorific value. High ash coal means significantly more fly ash, Withanage told The Island Financial Review. “With low moisture and excessive ash, particulate matter spreads easily, contaminating air, soil and water. This is a massive ecological threat that will directly affect public health.”

He stressed that fly ash contains toxic heavy metals and fine particulates linked to respiratory illness and long-term environmental degradation. “If tender conditions are ignored, the cost will be paid by communities, not the suppliers, Withanage said.

Critics say the crisis exposes serious weaknesses in coal procurement oversight, with questions now being raised about supplier selection, quality verification and accountability. They argue that repeatedly importing low-quality coal — only to reject it or burn it at reduced efficiency — amounts to systemic mismanagement of public funds.

By Ifham Nizam

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IRCSL launches ambitious mission to transform Sri Lanka’s insurance sector

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Dr. Ajith Raveendra De Mel

In a groundbreaking initiative, Insurance Regulatory Commission of Sri Lanka (IRCSL), announced an ambitious mission aimed at transforming the insurance industry into a cornerstone of national economic resilience and social stability.

To address this, the IRCSL will launch a nationwide education campaign titled “Insurance for All: For a Secure Future,” focusing on enhancing financial literacy across the country said Dr. Ajith Raveendra De Mel, the newly appointed Chairman IRCSL. Few sample events have already commenced last year in Matara, Jaffna and Kilinochchi that have set a strong precedent for future initiatives. “The positive response from participants highlighted the strong need for direct engagement and community-level awareness,” he said.

The IRCSL has also partnered with the Ministry of Education to integrate insurance literacy into the national curriculum, starting as early as Grade 5. This initiative aims to embed core concepts of risk management and financial protection, preparing students for future roles in the insurance industry. Complementing educational efforts, the IRCSL is also hosting an Inter-University Quiz Competition focused on insurance and financial literacy, aiming to engage university students and cultivate future thought leaders in the sector. Additionally, an e-Newsletter will keep stakeholders informed about industry updates and regulatory developments.

Dr. De Mel emphasized that this transformation it is not just about increasing insurance penetration, currently at a mere 1.1%, but about fostering a financially literate society where every citizen, family, and business is shielded from unforeseen risks. He said “Our mission is to cultivate a fully insured, financially literate, and future-ready society. The journey ahead involves profound regulatory, technological, and educational reform to create a modern, transparent, and robust regulatory environment that earns public trust while promoting innovation and sustainable growth in the industry.”

He pointed out the critical need for awareness, noting that many Sri Lankans perceive insurance as complex or exclusive to the wealthy. “We need to change how people think about insurance. Our goal is to make it simple, relatable, and accessible to everyone, particularly in rural and underserved communities,” he explained. The IRCSL will collaborate closely with the Insurance Association of Sri Lanka (IASL), the Sri Lanka Insurance Brokers Association (SLIBA), and the Sri Lanka Insurance Institute (SLII) to ensure that the message of financial preparedness reaches all corners of the nation. As Sri Lanka stands on the brink of an insurance transformation, Dr. De Mel’s vision promises a secure future driven by informed financial decisions and enhanced protection against life’s uncertainties.

The IRCSL is also focusing on digital transformation, enhancing operational excellence within the insurance sector. Key initiatives include establishing a Centralized Motor Insurance Database to improve transparency and efficiency in motor insurance, and advancing health insurance through digital integration, including standardized disease coding and electronic health records.

To ensure global competitiveness, the IRCSL is benchmarking against international best practices. A recent study tour to India has provided valuable insights into implementing risk-based supervision and capital frameworks, as well as developing accessible insurance products for underserved communities.

As the IRCSL approaches its 25th anniversary, it emphasizes the importance of staff development and alignment with other financial regulatory bodies to maintain high professional standards. The upcoming OECD/ADBI Roundtable on Insurance and Retirement Savings in Asia will further position Sri Lanka as a leader in insurance discussions, fostering regional collaboration and innovation.

by Claude Gunasekera

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Sri Lanka’s first public allergy awareness wristbands

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LAUGFS Life Sciences, in collaboration with the Medical Research Institute (MRI), Colombo, has launched Sri Lanka’s first-ever publicly driven allergy awareness wristbands, a groundbreaking initiative aimed at improving patient safety and preparedness in medical emergencies. The wristbands provide essential information about drug sensitivities, allowing healthcare professionals to respond quickly and effectively when time is critical.

The official handover ceremony featured distinguished medical experts, including Dr. Dhanushka Dassanayake, Consultant Immunologist and Head of the Department of Immunology – MRI, Dr. Rajiva De Silva, Senior Consultant Immunologist – MRI and Dr. Prabath Amerasinghe, Deputy Director – MRI, marking a historic milestone in patient care in the country.

Commenting on the initiative, Dr. Rajiv Perera, CEO of LAUGFS Life Sciences, said, we are proud to partner with the Medical Research Institute to launch Sri Lanka’s first-ever publicly driven allergy awareness wristbands. This initiative underscores our commitment to patient-centric healthcare by providing critical information that can save lives during emergencies. We believe that thoughtful collaborations like this can have a meaningful impact on patient safety, and we look forward to expanding the program to cover additional drugs and allergens, further advancing healthcare standards across the country.

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