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Data-driven decision-making for economic prosperity and good governance – II

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By Dr. Ranga Prabodanie

(The first part of this article appeared yesterday (05)

The previous part of this article series explained how the great insurgence of digital data has revolutionized the institutional decision-making process in both business and governance. This latter part will look at the Sri Lankan context: Where we are currently and the way forward to a data-driven decision-making culture. Let’s first have a glance at how decisions are made in data-intensive public services.

Education

Schools, universities and vocational training institutions, throughout the country, collect, record and report data on admissions, enrolment, completion, drop-outs, results, graduations and expenditure for various programmes, courses and subjects. The Examinations Department does have digital records of GCE O/L and A/L results. However, the data is used only for the preparation of annual statistical reports, rather than for identifying and resolving problems. Data-driven decision -making extends well beyond preparation of reports. To make informed decisions on new subject streams, curriculum revision, subject promotion, funding and resource allocation, education data should be explored for trends and associations which raise concerns. To ensure equity in resource allocation, inputs and outputs, produced by education institutions, should be compared using appropriate analytical methods. Analysis of data from industry and other stakeholders is also important to identify the skills in demand and academic disciplines with greater potential for entrepreneurship, employment and scientific innovation.

Health

Public health records which include data on patients hospitalisations, symptoms, diagnosis, treatments, progress and side-effects, encompass valuable insights on emerging diseases, their causes, case rates, recovery rates, death rates, hospital congestion, bed occupation, treatment costs, waiting times, medication efficacies and vulnerable groups which could provide directions for healthcare management and budgeting. There is an urgent need for health records to be digitised and analysed to glean emerging trends, patterns and associations. Though some progress has been made in healthcare analytics, for example in understanding the drivers of Dengue outbreaks, the patterns, trends and socioeconomic implications of most widespread diseases are poorly understood.

Lack of competence in health data analytics was evident in the handling of the COVID-19 pandemic. There were instances where even the number of deaths resulting from COVID-19 were misreported and revised. We have seen various professionals, making claims, in the media, such as “next two weeks are critical”, “the country should be closed for three weeks” and “people are dying at home because they avoid going to hospitals”, but what we never hear is, based on what data, over which time period, analysed using which methods, such insights were derived. Sri Lanka has a well-educated population capable of differentiating facts supported by data from mere human perceptions, and perhaps, that is why they do not listen to such claims.

If you listen to the BBC news, you would often hear them reporting the status of COVID-19 in the UK directly citing the source as “according to ONS (Office for National Statistics) estimates”. Then they may present the information with relevant comparisons as, for example, “COVID-19 was the third leading cause of death in England and Wales in September 2021, accounting for 6.6 percent of registered deaths in England and 8.5 percent of deaths in Wales. The two leading causes of death in both countries were ….” In Sri Lanka, we rarely hear such alarming comparisons,based on real data, but poorly supported individual projections, based on intuition. If data-driven analytical outcomes were shared with the public, people would be compelled to listen. Given the rising healthcare costs and economic depression, it is high time to invest in professional health data analytics to understand the trends and associations, to establish the right priorities, and to inform policies, accordingly.

Agriculture

Agriculture is another sector in which data driven decision-making can make a revolutionary change. Some recent developments in the country, including alleged hoarding of rice, milk and sugar to create artificial shortages and to increase prices, are related to lack of reliable data on agricultural production and imports. To avoid such malpractices, particularly in times of crisis, the government authorities have to keep track of data and continuously update and analyse the data to understand the drivers of market demand and supply. Since the government provides fertiliser subsidies, the agricultural authorities should have data on the acres of food crops to be harvested each season. If there are barriers to obtain reliable data, there is technology to help. A research group in Stanford University has developed a scalable yield mapper which can predict crop yield at the field scale based on satellite data. The system has been tested not only in the US but also in Africa and India. Development or acquisition of such technologies would help authorities to monitor the production and supply of food crops and make informed decisions on subsidies and imports.

The government decision to ban agricultural chemicals came under huge criticism as a poorly informed decision. Given the global appeal for organic food, the ban on agrochemicals can have favourable impacts on our economy and wellbeing. It could have secured a competitive advantage for Sri Lankan food products in the global market. Unfortunately, the decision came as a surprise, without supporting facts derived from real data. The evidence on the associations, if any, between water pollution and agrochemicals, chronic kidney disease and agrochemicals, food prices and agrochemical imports, organic fertiliser and agricultural output, and other relevant and measurable factors, should have been elaborated together with predicted outcomes of the decision, both positive and negative. Decisions that are apparently not supported by facts indicate lack of transparency and accountability, a basic principle of good governance. Lack of data-based reasoning can create chaos irrespective of whether a decision is right or wrong.

Public safety

Continued monitoring of crime data is essential for ensuring public safety. Crime data analysis can reveal spatial and temporal patterns of crime, trends, hot spots, vulnerable groups and delinquents. Such insights can inform resource allocation for crime reduction and prevention. The general public is constantly bombarded, by the media, with fresh crime data, such as “a suspect possessing X grams of ICE was arrested in Y”, which now has no significance to the general public. Instead, if the media reports crime trends as, for example, “X percent of the suspects arrested with illegal drugs in 2020 were adolescents in the Y-Z age group…”, it would immediately trigger the attention of parents, schools and other stakeholders. The former is raw data which the analyst has to work with and the average citizen has little to do with, while the latter is one of the insights derived from data which should inform decision making and policy response and thus matters to everyone.

Conclusion

The previous sections of this article pointed out only a few areas of business, public service and governance which can be enhanced via data-driven decision -making. There are several other sectors, such as investment, energy, transport and conservation where data-driven decision making can make a shift towards sustainable development and better living. As a viable starting point, available public service data can be digitized and made available for analysis by researchers and relevant experts. Countries like the UK, the US and Australia have made health, crime and other data available on the public domain, allowing the researchers to explore the data and inform the government. However, a strong policy framework is needed to support, promote and facilitate data-driven decision-making in all those sectors.

Barriers should be expected, and initially, it would be more difficult to change attitudes than to set-up the basic infrastructure. The biggest barriers could be institutional bureaucracy, political influences, special interest groups and disruptive intentions motivated by the fear of losing power, status, and prerogatives. Strong leadership with a sound understanding of the need for evidence-based decision making is essential. Leaders have to understand that the status reported by officers and various parties with vested interests do not always reflect the reality on the ground and hence decisions made on such advice can lead to disasters. Real data is the only dependable and reliable source of ground reality which should guide policy.

The Sri Lankan government has already taken the initial steps to digitize public service data by establishing the Information and Communication Technology Agency (ICTA), committed to implementing digital-governance in Sri Lanka using ICT to access, exchange, and utilize information efficiently. In collaboration with ICTA, some government institutions have taken progressive steps towards data-driven decision making. The Department of Immigrations and Emigration, the Department of Motor Traffic and the Election Commission of Sri Lanka have already introduced online services which autonomously collect and store data in easily analysable formats. Still we have to develop a policy framework and a culture which supports regular analyses of collected data to generate insights and integrate them into the decision-making process.

Gone were the days when institutional decision making was an exercise of sheer authority; today it’s a complex process of collecting, analysing and generating insights from data. People no longer accept mere predictions without well elaborated facts and evidence, nor do they hesitate to challenge poorly informed decisions made on sheer intuition or authority. The data revolution is on-board, demanding all policies, regulations, restrictions, grants, expenses, and all kinds of decisions to be justified by facts and science. Everyone in business, governance and public service will have to change their attitudes and come to terms with the new decision-making culture driven by data and insights.

(The writer is a Senior Lecturer at Wayamba University, Sri Lanka. However, the views and opinions expressed are those of the writer and do not reflect the policy or position of any institution.)



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Crucial test for religious and ethnic harmony in Bangladesh

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A political protest that led to governmental change in Bangladesh mid last year. (photograph: imago)

Will the Bangladesh parliamentary election bring into being a government that will ensure ethnic and religious harmony in the country? This is the poser on the lips of peace-loving sections in Bangladesh and a principal concern of those outside who mean the country well.

The apprehensions are mainly on the part of religious and ethnic minorities. The parliamentary poll of February 12th is expected to bring into existence a government headed by the Bangladesh Nationalist Party (BNP) and the Islamist oriented Jamaat-e-Islami party and this is where the rub is. If these parties win, will it be a case of Bangladesh sliding in the direction of a theocracy or a state where majoritarian chauvinism thrives?

Chief of the Jamaat, Shafiqur Rahman, who was interviewed by sections of the international media recently said that there is no need for minority groups in Bangladesh to have the above fears. He assured, essentially, that the state that will come into being will be equable and inclusive. May it be so, is likely to be the wish of those who cherish a tension-free Bangladesh.

The party that could have posed a challenge to the above parties, the Awami League Party of former Prime Minister Hasina Wased, is out of the running on account of a suspension that was imposed on it by the authorities and the mentioned majoritarian-oriented parties are expected to have it easy at the polls.

A positive that has emerged against the backdrop of the poll is that most ordinary people in Bangladesh, be they Muslim or Hindu, are for communal and religious harmony and it is hoped that this sentiment will strongly prevail, going ahead. Interestingly, most of them were of the view, when interviewed, that it was the politicians who sowed the seeds of discord in the country and this viewpoint is widely shared by publics all over the region in respect of the politicians of their countries.

Some sections of the Jamaat party were of the view that matters with regard to the orientation of governance are best left to the incoming parliament to decide on but such opinions will be cold comfort for minority groups. If the parliamentary majority comes to consist of hard line Islamists, for instance, there is nothing to prevent the country from going in for theocratic governance. Consequently, minority group fears over their safety and protection cannot be prevented from spreading.

Therefore, we come back to the question of just and fair governance and whether Bangladesh’s future rulers could ensure these essential conditions of democratic rule. The latter, it is hoped, will be sufficiently perceptive to ascertain that a Bangladesh rife with religious and ethnic tensions, and therefore unstable, would not be in the interests of Bangladesh and those of the region’s countries.

Unfortunately, politicians region-wide fall for the lure of ethnic, religious and linguistic chauvinism. This happens even in the case of politicians who claim to be democratic in orientation. This fate even befell Bangladesh’s Awami League Party, which claims to be democratic and socialist in general outlook.

We have it on the authority of Taslima Nasrin in her ground-breaking novel, ‘Lajja’, that the Awami Party was not of any substantial help to Bangladesh’s Hindus, for example, when violence was unleashed on them by sections of the majority community. In fact some elements in the Awami Party were found to be siding with the Hindus’ murderous persecutors. Such are the temptations of hard line majoritarianism.

In Sri Lanka’s past numerous have been the occasions when even self-professed Leftists and their parties have conveniently fallen in line with Southern nationalist groups with self-interest in mind. The present NPP government in Sri Lanka has been waxing lyrical about fostering national reconciliation and harmony but it is yet to prove its worthiness on this score in practice. The NPP government remains untested material.

As a first step towards national reconciliation it is hoped that Sri Lanka’s present rulers would learn the Tamil language and address the people of the North and East of the country in Tamil and not Sinhala, which most Tamil-speaking people do not understand. We earnestly await official language reforms which afford to Tamil the dignity it deserves.

An acid test awaits Bangladesh as well on the nation-building front. Not only must all forms of chauvinism be shunned by the incoming rulers but a secular, truly democratic Bangladesh awaits being licked into shape. All identity barriers among people need to be abolished and it is this process that is referred to as nation-building.

On the foreign policy frontier, a task of foremost importance for Bangladesh is the need to build bridges of amity with India. If pragmatism is to rule the roost in foreign policy formulation, Bangladesh would place priority to the overcoming of this challenge. The repatriation to Bangladesh of ex-Prime Minister Hasina could emerge as a steep hurdle to bilateral accord but sagacious diplomacy must be used by Bangladesh to get over the problem.

A reply to N.A. de S. Amaratunga

A response has been penned by N.A. de S. Amaratunga (please see p5 of ‘The Island’ of February 6th) to a previous column by me on ‘ India shaping-up as a Swing State’, published in this newspaper on January 29th , but I remain firmly convinced that India remains a foremost democracy and a Swing State in the making.

If the countries of South Asia are to effectively manage ‘murderous terrorism’, particularly of the separatist kind, then they would do well to adopt to the best of their ability a system of government that provides for power decentralization from the centre to the provinces or periphery, as the case may be. This system has stood India in good stead and ought to prove effective in all other states that have fears of disintegration.

Moreover, power decentralization ensures that all communities within a country enjoy some self-governing rights within an overall unitary governance framework. Such power-sharing is a hallmark of democratic governance.

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Celebrating Valentine’s Day …

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Valentine’s Day is all about celebrating love, romance, and affection, and this is how some of our well-known personalities plan to celebrate Valentine’s Day – 14th February:

Merlina Fernando (Singer)

Yes, it’s a special day for lovers all over the world and it’s even more special to me because 14th February is the birthday of my husband Suresh, who’s the lead guitarist of my band Mission.

We have planned to celebrate Valentine’s Day and his Birthday together and it will be a wonderful night as always.

We will be having our fans and close friends, on that night, with their loved ones at Highso – City Max hotel Dubai, from 9.00 pm onwards.

Lorensz Francke (Elvis Tribute Artiste)

On Valentine’s Day I will be performing a live concert at a Wealthy Senior Home for Men and Women, and their families will be attending, as well.

I will be performing live with romantic, iconic love songs and my song list would include ‘Can’t Help falling in Love’, ‘Love Me Tender’, ‘Burning Love’, ‘Are You Lonesome Tonight’, ‘The Wonder of You’ and ‘’It’s Now or Never’ to name a few.

To make Valentine’s Day extra special I will give the Home folks red satin scarfs.

Emma Shanaya (Singer)

I plan on spending the day of love with my girls, especially my best friend. I don’t have a romantic Valentine this year but I am thrilled to spend it with the girl that loves me through and through. I’ll be in Colombo and look forward to go to a cute cafe and spend some quality time with my childhood best friend Zulha.

JAYASRI

Emma-and-Maneeka

This Valentine’s Day the band JAYASRI we will be really busy; in the morning we will be landing in Sri Lanka, after our Oman Tour; then in the afternoon we are invited as Chief Guests at our Maris Stella College Sports Meet, Negombo, and late night we will be with LineOne band live in Karandeniya Open Air Down South. Everywhere we will be sharing LOVE with the mass crowds.

Kay Jay (Singer)

I will stay at home and cook a lovely meal for lunch, watch some movies, together with Sanjaya, and, maybe we go out for dinner and have a lovely time. Come to think of it, every day is Valentine’s Day for me with Sanjaya Alles.

Maneka Liyanage (Beauty Tips)

On this special day, I celebrate love by spending meaningful time with the people I cherish. I prepare food with love and share meals together, because food made with love brings hearts closer. I enjoy my leisure time with them — talking, laughing, sharing stories, understanding each other, and creating beautiful memories. My wish for this Valentine’s Day is a world without fighting — a world where we love one another like our own beloved, where we do not hurt others, even through a single word or action. Let us choose kindness, patience, and understanding in everything we do.

Janaka Palapathwala (Singer)

Janaka

Valentine’s Day should not be the only day we speak about love.

From the moment we are born into this world, we seek love, first through the very drop of our mother’s milk, then through the boundless care of our Mother and Father, and the embrace of family.

Love is everywhere. All living beings, even plants, respond in affection when they are loved.

As we grow, we learn to love, and to be loved. One day, that love inspires us to build a new family of our own.

Love has no beginning and no end. It flows through every stage of life, timeless, endless, and eternal.

Natasha Rathnayake (Singer)

We don’t have any special plans for Valentine’s Day. When you’ve been in love with the same person for over 25 years, you realise that love isn’t a performance reserved for one calendar date. My husband and I have never been big on public displays, or grand gestures, on 14th February. Our love is expressed quietly and consistently, in ordinary, uncelebrated moments.

With time, you learn that love isn’t about proving anything to the world or buying into a commercialised idea of romance—flowers that wilt, sweets that spike blood sugar, and gifts that impress briefly but add little real value. In today’s society, marketing often pushes the idea that love is proven by how much money you spend, and that buying things is treated as a sign of commitment.

Real love doesn’t need reminders or price tags. It lives in showing up every day, choosing each other on unromantic days, and nurturing the relationship intentionally and without an audience.

This isn’t a judgment on those who enjoy celebrating Valentine’s Day. It’s simply a personal choice.

Melloney Dassanayake (Miss Universe Sri Lanka 2024)

I truly believe it’s beautiful to have a day specially dedicated to love. But, for me, Valentine’s Day goes far beyond romantic love alone. It celebrates every form of love we hold close to our hearts: the love for family, friends, and that one special person who makes life brighter. While 14th February gives us a moment to pause and celebrate, I always remind myself that love should never be limited to just one day. Every single day should feel like Valentine’s Day – constant reminder to the people we love that they are never alone, that they are valued, and that they matter.

I’m incredibly blessed because, for me, every day feels like Valentine’s Day. My special person makes sure of that through the smallest gestures, the quiet moments, and the simple reminders that love lives in the details. He shows me that it’s the little things that count, and that love doesn’t need grand stages to feel extraordinary. This Valentine’s Day, perfection would be something intimate and meaningful: a cozy picnic in our home garden, surrounded by nature, laughter, and warmth, followed by an abstract drawing session where we let our creativity flow freely. To me, that’s what love is – simple, soulful, expressive, and deeply personal. When love is real, every ordinary moment becomes magical.

Noshin De Silva (Actress)

Valentine’s Day is one of my favourite holidays! I love the décor, the hearts everywhere, the pinks and reds, heart-shaped chocolates, and roses all around. But honestly, I believe every day can be Valentine’s Day.

It doesn’t have to be just about romantic love. It’s a chance to celebrate love in all its forms with friends, family, or even by taking a little time for yourself.

Whether you’re spending the day with someone special or enjoying your own company, it’s a reminder to appreciate meaningful connections, show kindness, and lead with love every day.

And yes, I’m fully on theme this year with heart nail art and heart mehendi design!

Wishing everyone a very happy Valentine’s Day, but, remember, love yourself first, and don’t forget to treat yourself.

Sending my love to all of you.

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Banana and Aloe Vera

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To create a powerful, natural, and hydrating beauty mask that soothes inflammation, fights acne, and boosts skin radiance, mix a mashed banana with fresh aloe vera gel.

This nutrient-rich blend acts as an antioxidant-packed anti-ageing treatment that also doubles as a nourishing, shiny hair mask.

Face Masks for Glowing Skin:

Mix 01 ripe banana with 01 tablespoon of fresh aloe vera gel and apply this mixture to the face. Massage for a few minutes, leave for 15-20 minutes, and then rinse off for a glowing complexion.

*  Acne and Soothing Mask:

Mix 01 tablespoon of fresh aloe vera gel with 1/2 a mashed banana and 01 teaspoon of honey. Apply this mixture to clean skin to calm inflammation, reduce redness, and hydrate dry, sensitive skin. Leave for 15-20 minutes, and rinse with warm water.

Hair Treatment for Shine:

Mix 01 fresh ripe banana with 03 tablespoons of fresh aloe vera gel and 01 teaspoon of honey. Apply from scalp to ends, massage for 10-15 minutes and then let it dry for maximum absorption. Rinse thoroughly with cool water for soft, shiny, and frizz-free hair.

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