Opinion
Building Inclusive Policies for a Modern and Collaborative Public Sector in Sri Lanka
by Upali Athukorala
Former Senior Assistant Secretary
(Foreign Relations) Ministry of Labour
The Cabinet of Ministers, at its meeting on 28th October 2024, granted its concurrence to implement the project titled “Social Dialogue for Peace and Crisis Prevention in Sri Lanka,” which is technically supported by the International Labour Organization (ILO) and financially backed by the Peace Building Fund of the UN Secretary-General. This initiative, implemented across the public, private, and informal sectors, is a collaborative effort involving the ILO, UNFPA, and UNESCO. The project builds upon the public sector initiative to introduce a Dispute Prevention and Resolution Mechanism in the Public Service, initially approved by the Cabinet of Ministers on 23rd November 2023 (Cabinet Paper No. 23/2138/605/068). The current Cabinet decision reinforces this earlier approval, highlighting the government’s commitment to fostering peace and social cohesion through inclusive dialogue and effective dispute-resolution mechanisms. This Article focuses only on the public sector initiative
The Public Service
The 2016 Public Sector Census reported Sri Lanka’s public sector workforce at approximately 1.4 million, which has grown to around 1.6 million according to the 2023 Budget speech. This workforce is critical in maintaining socio-economic stability and ensuring the delivery of essential goods and services to citizens. However, its efficiency is constrained by several challenges. Outdated and inefficient systems reduce productivity, while the limited adoption of modern technologies hinders the timely and quality delivery of services. Additionally, significant skill gaps and inadequate employee training limit their ability to meet the evolving demands of the public sector. Adversarial employee-management relations further complicate the situation, with employees feeling excluded from key decisions on pay and working conditions. This exclusion has resulted in frequent strikes and work stoppages. Such disruptions, coupled with perceived inequities and inconsistencies in employment practices, undermine morale, trust, and the overall functionality of the public service. Collectively, these issues impair the sector’s ability to deliver public goods and services effectively, negatively affecting citizens’ lives and the country’s development. Moreover, as Sri Lanka embraces open economic policies, the private sector is positioned as the engine of growth, fostering innovation, investment, and employment. A robust and efficient public service is essential to implement these policies effectively and create an environment that enables the private sector to thrive.
How to Address the Issues: A Three-Pronged Approach
Workplace Cooperation Through Social Dialogue
Sri Lanka’s current initiative to transform adversarial management relations hinges on implementing a multi-tiered social dialogue system. The country is making significant strides toward promoting workplace cooperation by providing platforms for dialogue at the workplace, sectoral, and national levels. These platforms enable public sector employees and management to engage in less aggressive, more collaborative processes, ultimately improving service delivery.
At each level, whether through workplace forums, sectoral dialogues, or national forums, the objective remains the same: to ensure that public service delivery is not disrupted by disputes while also addressing the concerns of public sector employees in a peaceful, democratic manner. Adopting these practices aligns with international standards, particularly those set by the International Labour Organization (ILO), and positions Sri Lanka as a country that respects and upholds labour rights while ensuring effective governance.
A comprehensive social dialogue framework is being proposed to address this gap, covering the entire field—from individual workplaces to ministries and national-level forums. These forums will allow employees, directly and through their representatives, to engage with their public service employer through information exchange, consultation, and negotiation processes, aiming to improve productivity and regulate changes to pay, as well as terms and conditions of employment.
Workplace forums promote open dialogue and collaboration between management and employees. They provide a structured environment where workplace issues can be discussed and concerns addressed, fostering mutual understanding. Such dialogue strengthens the working environment and contributes to the country’s social and economic development by encouraging transparency and cooperative problem-solving.
Training initiatives such as the Training of Trainers (ToT) programme are crucial at the workplace level. These programmes equip senior officials with the skills to lead dialogues and mediate disputes. By developing trainers with expertise in conflict resolution, the public sector can prevent conflicts from escalating into strikes or work stoppages. These workshops empower management and employees to engage in constructive conversations, focusing on mutual understanding and problem-solving.
At the sectoral level, forums are being introduced in historically contentious areas such as health, education, and transport. These forums consist of representatives from management and employees, often from trade unions, and are designed to address sector-specific issues. By institutionalising regular communication in these key sectors, the government aims to reduce the risk of adversarial relationships leading to disruptions in essential services.
At the national level, Sri Lanka is promoting national forums that bring together representatives from different public sector bodies, trade unions, and stakeholders. These national-level dialogues address systemic issues affecting employee-management relations across the public service and discuss implementing national policies to enhance workplace cooperation and service delivery.
The dialogue framework connects the National Public Service Dialogue Forum (NPSDF) with the Ministry of Finance and the Public Service Commission, ensuring that the decisions made by the forum are aligned with government policies and implemented effectively (See Figure 1). These two institutions play a critical role in translating the outcomes of sectoral councils and workplace forums into actionable strategies, particularly in resource allocation and regulatory compliance. Additionally, the framework establishes links between the dialogue forums and arbitration and mediation mechanisms. These mechanisms are instrumental in addressing and resolving conflicts during discussions, ensuring the process remains collaborative and solutions-oriented. This integration supports a robust conflict resolution system, enhancing stakeholder trust and cooperation.
Introducing Dispute Settlement Machinery
The proposed dispute prevention and settlement mechanism aims to bring critical structural changes to Sri Lanka’s public service. This includes introducing alternative dispute settlement mechanisms such as mediation and arbitration services and revising the roles of existing institutions like the Public Service Commission and Administrative Appeals Tribunal. Revising regulations such as the Establishment Code and enforcing Administrative Appeals Tribunal Orders at the Magistrate Court is also essential. These changes address the gaps in the current dispute prevention and settlement framework, leading to a more harmonious workplace.
Promoting Modern Human Resources Management Methods in the Public Service
The current approach to human resources in the Sri Lankan public service primarily focuses on personnel administration rather than on modern human resource management that aligns with the service’s larger mission and goals. To address this, the ILO study proposes implementing modern human resources development methods across the public service. This includes considerable investment in human resources functions, a comprehensive training component, and a robust monitoring mechanism.
In addition, it is recommended that the Ministry of Public Administration establish a public service-wide database to support these reforms facilitated by the Department of Census and Statistics. This database would help monitor progress, manage human resources effectively, and ensure the reforms are implemented smoothly.
Pilot Activities
The Railway Department has implemented its pilot programme for nearly two years, marking a significant advancement in fostering workplace dialogue within Sri Lanka’s public sector. Over this period, nine workplace forums have been successfully established, providing a platform for employees and management to address workplace challenges and improve operational efficiency collaboratively. Building on this foundation, actions are now underway to set up a sectoral forum for the entire Transport sector, which will unify the efforts of these forums, promote policy coherence, and address broader sector-wide issues. Inspired by the success of the Railway Department’s initiative, similar efforts are being made to establish workplace forums in the Ministry of Public Administration, Home Affairs, and Provincial Councils, as well as the Ministry of Education, further expanding the scope and impact of social dialogue in enhancing public sector governance.
Opinion
Solving ethnic issues without PCs
Tamils and also Muslims to a degree in the North, East, Centre and Colombo voted for this government rejecting their own ethnic political parties helping the government secure a two-thirds majority. The significance of this change of heart, as it were, should be understood by the government as well as all political leaders of the country. Maybe they want, apart from solving the problems common to all communities, a different approach to the ethnic problem which had been all these years exploited by their politicians for their own political survival. They may have realised the inadequacy of benefits of Provincial Councils (PCs) where the huge expenditure they entail is concerned.
The PCs do not serve any useful purpose. One cannot see a single project or beneficial outcome accruing from the PC system anywhere in the country. Instead, they have led to another bureaucratic barrier to the people and an increase in the number of politicians. The devolution of power via these PCs is totally redundant as shown by the inability of the Northern PC, which was formed for the very purpose of solving the Tamil problem, to make use of the opportunity to serve the people. The work done by the PCs could easily be carried out by the Government Agents and the Kachcheri system we had previously, without the involvement of politicians.
The total revenue of the PCs in 2020 was Rs. 331 billion and their expenditure was more or less equal. Thus, financially there was no gain for the country. The state coffers would have received that revenue even if there had been no PCs with much less expenditure. The PCs have functioned under Governors without elected representatives for several years.
Further, several authoritative worldwide surveys have shown that power-sharing as a solution to ethnic conflicts has not been effective. About 78 countries in Asia, Africa, West Asia, Eastern Europe, the former USSR and the Caribbean experienced intense ethnic conflicts during 1980 to 2010. Of these, only 20 managed to conclude inter-ethnic power sharing arrangements. Some of them such as Rwanda witnessed genocide Sudan in 2005, and Sudan was divided into two states. Only four to six countries achieved stable arrangements but they are also facing political instability (Horowitz D, 2014).
The following are some excerpts of the research findings; The core reason why power-sharing cannot resolve ethnic conflict is that it is voluntaristic; it requires conscious decisions by elites to cooperate to avoid ethnic strife. Under conditions of hyper-nationalist mobilisation and real security threats, group leaders are unlikely to be receptive to compromise and even if they cannot act without being discredited and replaced by harder-line rivals” (Kaufmann, 1997). Proposals for devolution abound, but more often than not devolution agreements are difficult to reach and once reached soon abort” (Horowitz, 1985).
That Sri Lanka provides ample evidence in support of the above research findings. Of the nine PCs the worst failure was seen in the one in the North, where it was supposed to facilitate the efforts being made to find a solution to the ethnic conflict. Its Chief Minister, after willingly contesting for the post, made use of the opportunity to engage in secessionist propaganda. He did not make use of the government grants for the development of the North.
In consideration of the above, what would be more suitable for Sri Lanka is a power-sharing mechanism. The Tamils who voted for the NPP government may prefer such a system.
The government has a two thirds majority and could bring in the necessary constitutional changes to do away with the presidential system, get rid of the 13th Amendment and establish an institution for power sharing at the centre.
N. A. de S. Amaratunga
Opinion
The second term of Donald Trump: What could we expect? – Part II
by Tissa Jayatilaka
(This article is based on a talk given to the members of the Sri Lanka Foreign Service Association on the 10th of December, 2024. First part of it appeared in The Island of 01 Jan. 2025).
Karl Rove, a veteran conservative political operative, wrote recently in the Wall Street Journal as follows:
Rather than for any particular skill or competency, Mr. Gaetz was selected because he promised he would spite Mr. Trump’s enemies within the Justice Department and hound his opponents outside it. Senator Markwayne Mullin, the junior senator from Oklahoma, essentially said much the same when he said, “I think the President wants a hammer at the Department of Justice (DoJ), and he sees Matt Gaetz as a hammer”. When asked if she would vote for Gaetz, Senator Marsha Blackburn said that she and her fellow Republicans are ready to support “every single one of Trump’s nominees”. Trump’s replacement nominee for Attorney General Pam Bondi, the senior senator from Tennessee has vowed to pursue Trump’s retribution agenda.
The Department of Government Efficiency or DOGE was first announced by Donald Trump about a month or so ago. Elon Musk and Vivek Ramaswamy, two billionaires and possibly the two highest financial contributors to Trump’s election campaign are to be in charge of the new department. Trump envisions that DOGE “will become, potentially, The Manhattan Project of our time”, the President-elect wrote on his social media platform referring to a top-secret World War 11 programme to develop nuclear weapons.
Though DOGE has Trump’s support and has the word ‘department’ in its name, it is not an official government department that has to be established through an Act of Congress. Instead DOGE, it is believed, will operate as an advisory body, run by two of Trump’s right-hand men with a direct line to the White House. In an article published in the Wall Street Journal a few weeks ago, Musk and Ramaswamy said they would “serve as outside volunteers, not federal officials or employees”. Their task is to provide guidance to the White House on spending cuts and compile a list of regulations that they believe are outside the legal authority of certain agencies and ought to be revised or discarded.
Government reforms by way of major cuts appears to be the remit of DOGE. The federal bureaucracy “represents an existential threat to our Republic”, Musk and Ramaswamy have written in the Wall Street Journal. “Unlike government commissions or advisory committees, we won’t just write reports or cut ribbons. We will cut costs”. At what cost they will do so is anybody’s guess. And the pair of billionaires have threatened to slash federal regulations, oversee mass layoffs and totally shut down some agencies. We should bear in mind in this context that during his campaign to secure the 2024 Republican presidential nomination, Ramaswamy vowed to do away with the Department of Education (DoE) – – something Trump repeated days after winning the election. He released a video announcing that the DoE’s days were numbered. “One other thing I’ll be doing in the administration is closing up the DoE in Washington D.C. and sending all education and education work and needs back in the States”). For his Education Secretary, Trump has picked Linda McMohan, the co-founder of World Wrestling Entertainment, who served as head of the US Small Business Administration in Trump’s first term.
Speaking at a gala held at Mar – a -Lago in November, Ramaswamy thanked Trump “for making sure that Elon Musk and I are in a position to start mass deportations of millions of unelected federal bureaucrats out of the District of Columbia bureaucracy”.
Even before it has been officially established, DOGE has been set a deadline of 4 July, 2026, to finish its job. When announcing the new body Trump said:
A smaller government with more efficiency and less bureaucracy, will be the perfect gift to America on the 250th Anniversary of the Declaration of Independence.
These are large claims and threats indeed. Whether they could be actually implemented or not remains to be seen.
Let’s take a look at some others of Trump’s picks for top posts. They have dismayed policy circles in Washington – -including Republican lawmakers and former officials who served during his first presidency.
Trump’s proposed inner circle on the foreign-policy front, is made up of notable hawks including Senator Marco Rubio as Secretary of State and Representative Mike Waltz as National Security Adviser. Rubio is an unbelievably steadfast supporter of Israel and advocates a hardline approach to China, Iran, Cuba, and Venezuela; Waltz is a Green Beret veteran who has been one of Beijing’s fiercest critics. He has consistently supported a tough stance on China.
Fox News host Pete Hegseth, Trump’s initial pick for Secretary of Defence, raised howls of protests from even among Republicans. He is a decorated Army veteran but has little or no direct experience in the Pentagon or government. He has referred to Army generals who adhere to diversity, equity and inclusion efforts as “woke shit” and said that women should not serve in combat roles. Hegseth has been accused of alcohol abuse, financial mismanagement, and sexual misconduct. It looks almost as if sexual misconduct or allegations thereof is a pre-requisite for higher office in Trump’s second term! Happily, there are unconfirmed reports that indicate Trump now has second thoughts about Hegseth as a nominee for his Secretary of Defence. One of the names in circulation as a possible replacement for Hegseth is Florida Governor Ron de Santis.
Military veteran Tulsi Gabbard, who left the Democractic Party in 2022 and became an independent, is Trump’s nominee to be the Director of National Intelligence, regardless of her lack of direct intelligence experience. John Bolton, one of Trump’s former National Security Advisers, described Gabbard’s nomination as “hilarious” in a post on X. Bolton is on record as saying that Trump cannot tell the difference between the national interest and his personal interest.
Rubio, Hegseth (in case he remains Trump’s nominee for Secretary of Defence), Gabbard all require Senate confirmation before they can serve in their respective posts. According to information in the media Senate Republicans are unlikely to give Trump and his nominees a free pass.
Let me now take a close look at the likely main features, discernible at present, of Trump’s foreign policy during his second term. It is expected to be more of the same as during his first term; a trade war with China and hostility to multilateralism.
Steve Holgate, another of my former U.S. Foreign Service Officer-colleagues, is also an intimate friend. He has had experience working with the U.S. Congress and headed a committee staff in the senate of his home state of Oregon. Holgate, a perceptive observer of the passing political scene with whom I exchange views frequently, (which diverge at times) has pointed out, and I agree, that Trump clearly has an isolationist impulse. Trump’s vow to put “America First” and “Make America Great Again” taps into sentiments that date back to the beginnings of the American republic when George Washington and Thomas Jefferson talked of the uses of isolationism, though not as whimsically as Trump now does. What this will mean is hard to say, as he, unlike Washington and Jefferson, is totally mercurial. He has indicated that he would stop supporting Ukraine. Holgate thinks this would have catastrophic results, for not only would the United States be abandoning a troubled but functioning democracy but it, under Trump’s leadership, may also mean that the United States would be betraying and abandoning U.S. NATO allies, who have really stepped up. Not only will this be harmful in itself but it could, Holgate notes further, persuade China to conclude that the United States would do nothing if China invades Taiwan; and allow Kim (Jong Un) to recalculate the risks of invading the South. Xi has shown that he is more than willing to rattle sabres in order to distract the Chinese from their internal problems, especially on their economic front. Therefore, Xi may find it handy, Holgate opines, to strike Taiwan in order to create a spurious domestic unity. We both (i.e., Holgate and I) agree that Trump has always shown himself sympathetic to dictators and Trump would love to be one. His values are opposed to those that have held American democracy and its alliances together. Trump’s threat to impose tariffs on China, Mexico and Canada could not only cause a trade war but would, in turn, weaken the economies of the world including that of the United States. As for Israel, Trump’s impulse is to give it unlimited unconditional support – – unless Netanyahu turns nettlesome and puts Trump off. We know that everything is personal and everything is transactional with Trump.
There are some commentators who feel that it is Hamas who set off the ongoing round of violence, and despite the justified criticism of the force of Israel’s retaliation and the accusations of genocide, the attack by Hamas was also an act of genocide. I have a different take. My sense is that such commentary is akin to a case of bending over backwards to soften the shockingly excessive and totally disproportionate response of Israel to the Hamas attack of 7 October 2023. Now it may be that the latter attack was designed to keep a pending anti-Iranian agreement creating a coalition of Israel, Saudi Arabia and the Gulf States from going through and that is why Iran pushed both Hamas and Hezbollah to attack Israel. But, most of us, including some Israeli citizens themselves and many other anti-Zionist (but not anti-Semitic) activists around the world are of the view that Israel is more to blame as the anti-Israel UN Resolutions (vetoed by the United States) and the findings of the International Court of Justice (ICJ) illustrate. The ICJ found Israel responsible for racial segregation and apartheid against the Palestinians, and pointed to a long list of abuses and violations of international law by the Israeli authorities. And on 21 November, 2024, the UN-backed International Criminal Court (ICC) issued arrest warrants for Israeli Prime Minister Benjamin Netanyahu and former Defense Minister Yoav Gallant (together with a former Hamas commander) citing war crimes and crimes against humanity. The judges on the ICC said that there were reasonable grounds that the three men bore ‘criminal responsibility’ for the alleged war crimes committed ‘from at least 8 October, 2023 until at least 20 May, 2024’.
Bruce Lohof whom I have quoted with approval earlier is of the view that:
Trump will continue the reflexively Israel right-or- wrong addition that has driven US policy in West Asia since Harry Truman was in the White House. I am among those who’ve often thought that the US policy towards Israel surfaces slowly because it has to be translated from the Hebrew.
(To be concluded tomorrow)
Opinion
Wildlife conservation: Dogs to the fore
A passion for wildlife conservation and a love for dogs has led to the creation of a non-profit organisation that trains puppies to protect endangered species.
Dogs4Wildlife, based in Carmarthen, supports frontline conservation efforts across sub-Saharan Africa.
Founders Darren Priddle and Jacqui Law train and develop specialist conservation dogs to support anti-poaching rangers.
“There is no better feeling on this planet than to know that our dogs are saving lives,” said Jacqui.
Darren and Jacqui are professional dog trainers and have been developing operational working dogs for 15 years.
Darren said: “Our love for dogs and our commitment to developing them for specialist work helped us to decide ‘why not?’
“If we are able to train dogs to track people in this country, then why can we not train dogs to help protect our wildlife all across Africa and that’s where Dogs4Wildlife was born.”
The dogs are bred in-house and go through “extensive and advanced training” and a development programme that starts from as early as two days old.
“Relationship is key when deploying a dog to work with anti-poaching rangers,” Darren added.
“We do a lot of relationship building, a lot of conditioning in terms of the patterns of behaviour we want from the dog.
“Whether that be human scent tracking, specialist detection work or operating in a control base on a wildlife reserve.”
The team then “impart all of that knowledge and experience” to the rangers once the dogs have been deployed to a wildlife reserve.
The team has trained and deployed 15 operation dogs to five sub-Saharan African countries including Zimbabwe, Tanzania and Mozambique.
They also provide consultancy and specialist training to different organisations, including the Akashinga, an anti-poaching group in Zimbabwe.
In October, one of their dogs Shinga tracked a poacher 4.5 km (2.8 miles) straight to his front door after a warthog was killed in Zimbabwe.
The team’s work in Africa not only supports the anti-poaching rangers but also communities in the area.
The aim of the programme is to inspire the future generations “to love and support the natural world that surrounds them”, said Darren.
“Whether that be human scent tracking, specialist detection work or operating in a control base on a wildlife reserve.”
The team then “impart all of that knowledge and experience” to the rangers once the dogs have been deployed to a wildlife reserve.
Sunil Dharmabandhu
Carmarthenshire, Wales, UK
-
Features7 days ago
The recovery has begun
-
Features6 days ago
AKD faces challenging year ahead
-
Editorial7 days ago
Bashing bureaucrats
-
Sports6 days ago
St. Sebastian’s dominate at Bambalapitiya
-
Editorial6 days ago
A kiri-kekiri issue
-
News7 days ago
FM circular violated, Rs. 4 bn paid to CPC workers
-
Features5 days ago
They, too, had a ball …Down Under
-
News3 days ago
Reshuffle of senior cops on the cards