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Uber contributed LKR 81 billion to Sri Lanka’s economy in 2021: Report

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Uber’s 2021 Sri Lanka Economic Impact Report, compiled by Public First, a UK based policy research firm, was launched at an event in the national capital. The report highlights how Uber and Uber Eats have helped transform the on-demand economy for consumers, drivers and delivery-partners, and the wider community by generating LKR 81 billion for the Sri Lankan economy in 2021.

Uber’s Senior Director for Public Policy & Government Relations for the Asia Pacific region, Mike Orgill; Uber’s Director of Regional Operations for India and South Asia region, Shiva Shailendran, along with Uber Sri Lanka’s leadership team members, including Ms. Bhavna Dadlani Jayawardana, Country Manager, Uber Eats; and, Ms. Thanushika Sivanathan, Country Manager, Uber Rides graced the occasion.

Commenting on the report, Mike Orgill, Senior Director, Public Policy & Government Relations, APAC at Uber, said: “Uber has been an important engine of economic growth and opportunity in Sri Lanka since 2015, but we never knew the extent of our contribution. This research shows for the first time the impact on drivers and delivery partners, consumers and the economy as a whole. It reaffirms the importance of flexible work opportunities and spotlights how expanded mobility options and choice as part of the on-demand economy have created critical value for the Sri Lankan economy. It makes our resolve stronger than ever before to continue working for the community and deploying our technology and global expertise to contribute to Sri Lanka’s growth.”

The report takes a deeper look into the factors behind this economic contribution and the enhancement of safety and sustainability of the industry. It highlights how both Uber and Uber Eats have continually evolved to meet changing needs, used technology to save time, helped expand mobility options and choice, supported small businesses, and provided flexible earning opportunities for thousands of drivers and delivery-partners in Sri Lanka.

Key findings of the report include:

Uber’s contribution to the Sri Lankan economy

Uber and Uber Eats created an estimated LKR 81 billion in economic value for the Sri Lankan economy

Together, Uber (27 bn) and Uber Eats (25 bn) produced LKR 52 billion in consumer surplus in 2021, which is equivalent to 0.3% of the country’s GDP.

On-demand services boosted small business recovery

Uber Eats encouraged Sri Lankans to support local restaurants and merchants which they would otherwise not have had access to, leading to LKR 2.1 billion in additional revenue and a gross impact of LKR 51 billion for the Sri Lankan economy as a whole.

88% of Uber Eats users agree that food delivery apps made it easier to discover new restaurants.

74% of users have ordered from restaurants they had never tried before.

Drivers and delivery people value flexibility

In 2021, we estimate that drivers made an additional LKR 775 million a year in earnings through Uber, or an average of 27% more than their next best alternative.

Consumer behavior helped to drive innovation

Consumers are prioritizing convenience and reliability, with Uber estimated to save riders in Sri Lanka over 3.7 million hours a year leaving more time for family and friends.

On average, Uber riders saved 9 minutes per trip compared to the next best alternative, leaving more time for family and friends.

Uber and Uber Eats produced LKR 52 billion in consumer surplus* for Sri Lankans in 2021.

Uber’s trackable point-to-point transport solutions are helping to fill the inevitable gaps in public transport, with 1 in 7 trips taken with the Uber app connecting with public transport.

Safety is a top reason for choosing the platform with 96% of female riders saying that safety is an important factor in their choice to use the Uber app.

Having access to sustainable ride-sharing platforms encouraged users to not own a vehicle.

According to Sri Lankan riders, ridesharing is the most significant transport innovation they have experienced in the last decade.

* One of the most important measures of economic welfare – the amount you would pay someone to voluntarily give up a good or service. If a good has a zero-consumer surplus, that implies we can take or leave it – whereas goods with a high consumer surplus are playing an important role in our lives.



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Sri Lanka rolls out digital signature framework to accelerate digital economy

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The LankaSign–eMudhra partnership brings together the strengths of LankaPay’s legally recognized digital signing certificates

Sri Lanka has launched a National Digital Signing Framework, a foundational initiative paving the way for paperless governance. This strategic move eliminates the need for physical signatures and documents in government transactions, aiming to dramatically enhance efficiency, transparency, and accessibility for citizens and businesses. An analyst said that this could accelerate Sri Lanka’s governance and commercial relationships with other countries as traditional signatures make room for digitally signed documents accepted by the government.

In this significant step toward accelerating Sri Lanka’s digital transformation, eMudhra, a global leader in digital identity and security solutions, has entered into a strategic partnership with LankaSign the only Certification Service Provider (CSP) in the country that complies with the Electronic Transactions Act No. 19 of 2006, operated by LankaPay, Sri Lanka’s national payment network during recently held inauguration of INFOTEL 2025 ICT exhibition at Sirimavo Bandaranaike Exhibition Hall.

The LankaSign–eMudhra partnership brings together the strengths of LankaPay’s legally recognized digital signing certificates issued via LankaSign – the pioneering digital Certification Service Provider in Sri Lanka established in 2009 – and eMudhra’s globally trusted emSigner platform, which has enabled secure digital document signing across more than 68 countries since 2008. Through this collaboration, Sri Lankan citizens and businesses will be able to experience a seamless, secure, and user-friendly digital signing solution, enabling documents to be signed anytime, anywhere using iOS, Android, or web-based applications.

This partnership with eMudhra aligns with the national agenda to promote adoption of digital documents, reduce dependency on paper-based processes, and facilitate a more efficient, transparent, and secure digital economy. This collaboration aims to support the government’s long-term digitalization roadmap by enabling a secure digital documentation layer essential for e-government services, digital finance, and digital transformation.

By Sanath Nanayakkare

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Dialog & University of Moratuwa launch open-source Sinhala Voice Model

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In a significant move to accelerate technological innovation in Sri Lanka, Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, and the Dialog-University of Moratuwa (UoM) Research Lab, has announced the release of SinhalaVITS, a state-of-the-art, open-source Text-to-Speech (TTS) model for the Sinhala language.

This non-commercial initiative delivers a powerful, high-quality, and natural-sounding Sinhala voice model to the public, making it freely accessible to developers, researchers, and students. The model is available for download on Hugging Face, the world’s largest open-source AI community, empowering anyone to build and experiment with advanced voice technology.

The SinhalaVITS model is the result of a deep-rooted collaboration that unites Dialog’s industry leadership with the academic excellence of the Dialog–UoM Mobile Communications Research Lab, fulfilling a vital need within Sri Lanka’s tech community for accessible, high-performance tools that drive innovation. By removing cost and licensing barriers tied to proprietary software, Dialog is empowering developers and researchers while fostering a more inclusive, collaborative, and future-ready AI ecosystem. This initiative further reinforces Dialog’s commitment to advancing Sri Lanka’s digital future—investing in open-source technology and academic partnerships to nurture local talent and lay the foundation for next-generation digital services built by Sri Lankans, for Sri Lankans.

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HNB signals ESG commitment with oversubscribed LKR 10 bn sustainable bonds

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The market opening ceremony conducted on the trading floor to mark the event

The Hatton National Bank PLC (HNB PLC) commemorated raising LKR 10 bn with its first ever issuance of sustainable bonds by way of a market opening ceremony conducted on the trading floor of the Colombo Stock Exchange (CSE) last week.

The 9th December issuance of 100 mn listed, rated, unsecured senior sustainable bonds, in five year and seven-year tenors, with a par value of LKR 100/- and rated “AA-(lka)” By Fitch Ratings Lanka Limited, was oversubscribed on the same day, raising LKR 10 bn.

Sustainable bonds, which were launched in Sri Lanka for the first time this year, are part of a series of GSS+ (Green, Social, Sustainable & Sustainability Linked) debt instruments. The proceeds of the sustainable bond issuance will be used by HNB PLC to fund the development and installation of solar, wind, biomass and hydropower projects, improve energy efficiency through retrofits, fund the construction of recognized ‘green’ buildings, fund investment infrastructure for water treatment, water conservation and efficient agricultural water technologies, finance housing development, healthcare and education for low- and middle-income families, promote women entrepreneurship, amongst others initiatives.

Damith Pallewatte, Managing Director and CEO of HNB PLC, who was the ceremony’s keynote speaker remarked upon the issuance of sustainable bonds commenting: “HNB’s LKR 10 bn sustainable bond issuance is a landmark step in advancing Sri Lanka’s sustainability agenda.”

Delivering his welcome address at the event, Rajeeva Bandaranaike, CEO of CSE, remarked upon rising corporate engagement in CSE’s GSS+ debt instruments stating: “HNB’s Sustainable Bond represents a welcome new addition to the list of leading Sri Lankan financial instruments that have set the example for the success of CSE’s GSS+ Bond framework which have allowed the capital market to operate as a financing vehicle for sustainable and socially equitable projects.”

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