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Thai Airways celebrates first anniversary of operations in Sri Lanka

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Andre Fernando

Harischandra Gunaratna of the island Financial Review interviews Andre Fernando, Managing Director, MAC Holdings, the GSA for Thai Airways

Q. Thai Airways recently celebrated its first anniversary since resuming operations in Sri Lanka. How does MAC Holdings (Pvt) Ltd, as the General Sales Agent (GSA), evaluate its performance?

A. It has been an honour for MAC to serve as the GSA for Thai Airways in Sri Lanka. The airline’s performance has exceeded expectations in terms of revenue, profitability, and load factors. This success is largely due to strategic efforts to enhance the airline’s brand presence and product offerings in the local market. While we are unable to disclose specific revenue figures, we are pleased to report that our principals are more than satisfied with the outcomes, which reflect the dedication of our local team.

Q. Are you satisfied with the current load factors Thai Airways is achieving?

A. After the relaunch in April, which coincided with a peak travel period, we have consistently maintained load factors above 85% month-over-month. Importantly, this was not achieved through deep discounting, but through well-calibrated pricing strategies that balance profitability

Q.. Given the shared Buddhist heritage of Sri Lanka and Thailand, what plans are in place to enhance religious tourism between the two countries?

A. We appreciate the commitment from Thai Airways’ head office to promote Sri Lanka as a key destination for Buddhist cultural and religious tourism. We also value the ongoing support from our in-house Destination Management Companies , Antiquity, MAC Luxury Holiday Travels.

This is not forgetting other inbound partners in highlighting Sri Lanka’s spiritual and cultural appeal.

 

Q . How significant is Sri Lanka as a destination for Thai Airways in the South Asian region?

A. Sri Lanka remains a strategically important market, consistently delivering high yields and strong load factors. It ranks among the airline’s top global destinations. The recent inclusion of Business Class seats on the Colombo-Bangkok sector is a direct result of high demand and the success of locally implemented sales strategies.

I am also aware that Sri Lanka Greater Mekong Business Council has recently approached SriLanka Tourism Promotion Bureau to self-fund and have representatives in our embassy and promote travel from the region to Sri Lanka. I am hoping the new government can expedite this process fast.

 

Q . What improvements can Sri Lanka make to attract more Far Eastern tourists?

A.While Sri Lanka’s charm lies in its authenticity and natural beauty, infrastructure and service quality should evolve as we venture into the future.

Improvements are needed in public transportation services with a properly run tourist police service to safeguard the traveller. The central expressway need to be expedited, We need to invest on toilet facilities in the key tourism corridors.

Cultural festivals like Avurudu and Vesak can be promoted as tourist-friendly experiences. Moreover, non-expensive seafood restaurants, stable Wi-Fi access, and widespread use of digital payment platforms are also key. And lastly, expanding direct air connectivity from the Far East will significantly enhance tourism.



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Sri Lanka rolls out digital signature framework to accelerate digital economy

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The LankaSign–eMudhra partnership brings together the strengths of LankaPay’s legally recognized digital signing certificates

Sri Lanka has launched a National Digital Signing Framework, a foundational initiative paving the way for paperless governance. This strategic move eliminates the need for physical signatures and documents in government transactions, aiming to dramatically enhance efficiency, transparency, and accessibility for citizens and businesses. An analyst said that this could accelerate Sri Lanka’s governance and commercial relationships with other countries as traditional signatures make room for digitally signed documents accepted by the government.

In this significant step toward accelerating Sri Lanka’s digital transformation, eMudhra, a global leader in digital identity and security solutions, has entered into a strategic partnership with LankaSign the only Certification Service Provider (CSP) in the country that complies with the Electronic Transactions Act No. 19 of 2006, operated by LankaPay, Sri Lanka’s national payment network during recently held inauguration of INFOTEL 2025 ICT exhibition at Sirimavo Bandaranaike Exhibition Hall.

The LankaSign–eMudhra partnership brings together the strengths of LankaPay’s legally recognized digital signing certificates issued via LankaSign – the pioneering digital Certification Service Provider in Sri Lanka established in 2009 – and eMudhra’s globally trusted emSigner platform, which has enabled secure digital document signing across more than 68 countries since 2008. Through this collaboration, Sri Lankan citizens and businesses will be able to experience a seamless, secure, and user-friendly digital signing solution, enabling documents to be signed anytime, anywhere using iOS, Android, or web-based applications.

This partnership with eMudhra aligns with the national agenda to promote adoption of digital documents, reduce dependency on paper-based processes, and facilitate a more efficient, transparent, and secure digital economy. This collaboration aims to support the government’s long-term digitalization roadmap by enabling a secure digital documentation layer essential for e-government services, digital finance, and digital transformation.

By Sanath Nanayakkare

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Dialog & University of Moratuwa launch open-source Sinhala Voice Model

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In a significant move to accelerate technological innovation in Sri Lanka, Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, and the Dialog-University of Moratuwa (UoM) Research Lab, has announced the release of SinhalaVITS, a state-of-the-art, open-source Text-to-Speech (TTS) model for the Sinhala language.

This non-commercial initiative delivers a powerful, high-quality, and natural-sounding Sinhala voice model to the public, making it freely accessible to developers, researchers, and students. The model is available for download on Hugging Face, the world’s largest open-source AI community, empowering anyone to build and experiment with advanced voice technology.

The SinhalaVITS model is the result of a deep-rooted collaboration that unites Dialog’s industry leadership with the academic excellence of the Dialog–UoM Mobile Communications Research Lab, fulfilling a vital need within Sri Lanka’s tech community for accessible, high-performance tools that drive innovation. By removing cost and licensing barriers tied to proprietary software, Dialog is empowering developers and researchers while fostering a more inclusive, collaborative, and future-ready AI ecosystem. This initiative further reinforces Dialog’s commitment to advancing Sri Lanka’s digital future—investing in open-source technology and academic partnerships to nurture local talent and lay the foundation for next-generation digital services built by Sri Lankans, for Sri Lankans.

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HNB signals ESG commitment with oversubscribed LKR 10 bn sustainable bonds

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The market opening ceremony conducted on the trading floor to mark the event

The Hatton National Bank PLC (HNB PLC) commemorated raising LKR 10 bn with its first ever issuance of sustainable bonds by way of a market opening ceremony conducted on the trading floor of the Colombo Stock Exchange (CSE) last week.

The 9th December issuance of 100 mn listed, rated, unsecured senior sustainable bonds, in five year and seven-year tenors, with a par value of LKR 100/- and rated “AA-(lka)” By Fitch Ratings Lanka Limited, was oversubscribed on the same day, raising LKR 10 bn.

Sustainable bonds, which were launched in Sri Lanka for the first time this year, are part of a series of GSS+ (Green, Social, Sustainable & Sustainability Linked) debt instruments. The proceeds of the sustainable bond issuance will be used by HNB PLC to fund the development and installation of solar, wind, biomass and hydropower projects, improve energy efficiency through retrofits, fund the construction of recognized ‘green’ buildings, fund investment infrastructure for water treatment, water conservation and efficient agricultural water technologies, finance housing development, healthcare and education for low- and middle-income families, promote women entrepreneurship, amongst others initiatives.

Damith Pallewatte, Managing Director and CEO of HNB PLC, who was the ceremony’s keynote speaker remarked upon the issuance of sustainable bonds commenting: “HNB’s LKR 10 bn sustainable bond issuance is a landmark step in advancing Sri Lanka’s sustainability agenda.”

Delivering his welcome address at the event, Rajeeva Bandaranaike, CEO of CSE, remarked upon rising corporate engagement in CSE’s GSS+ debt instruments stating: “HNB’s Sustainable Bond represents a welcome new addition to the list of leading Sri Lankan financial instruments that have set the example for the success of CSE’s GSS+ Bond framework which have allowed the capital market to operate as a financing vehicle for sustainable and socially equitable projects.”

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