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Slt-Mobitel – Digitally Ready For A System Change In Sri Lanka

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Announces national proposal for future-focused technology and digitally empowered citizens to usher change and growthSLT-MOBITEL, the leading communication and technology service provider in Sri Lanka announced a national proposal to enhance critical services and sectors, and digitally empower citizens.

The company, one of the most powerful players in the telecommunications and technology sector, cites archaic legacy systems, inefficiency, corruption, heavy operational costs and waste in critical sectors and services to be the main reason to expedite a system change in the country.

It said in a news release that the new system change proposed by it places digitally empowered citizens at its foundation, with digitalisation of identities and strong digital security and privacy. This will serve as the building block for new technological innovations that can strengthen Digital Commerce and E-Governance in all aspects of operations critical to the county.

SLT-MOBITEL has identified healthcare, education, transportation, agriculture, tourism, judiciary and banking and finance as critical services and sectors that can thrive under this new system, more efficiently and transparently, the release said.

Elaborating on this new system change for the country, Rohan Fernando, Group Chairman, Sri Lanka Telecom said, “Much like Singapore did, Sri Lanka has the potential to transition to a Smart Nation, making innovative technology the backbone of every sphere of activity.

“By doing this, key issues currently facing the country can be addressed and critical sectors and services can be transformed into highly efficient, transparent, and profitable systems which in turn can transform people’s lives. Our vision is to move the country towards E-Governance and Digital Commerce.

“We have the broadest presence across the value chain and unparalleled capacity to meet the needs of tech companies, large corporates, public and state institutions. With our capabilities and strong infrastructure across the country, we believe we are fully geared to undertake this challenge and bring about the change the people of this country want to see.”

What is now SLT-MOBITEL began over 160 years ago as a state-owned national communications service provider, transformed itself over the years into a highly profitable and efficient publicly listed conglomerate, offering technology and connectivity solutions, ready-to-go technology platforms, advanced network backbone services and digital infrastructure.

“The brand unification initiative of SLT-MOBITEL in 2020 brought together the best services of fixed and mobile technology. It couldn’t have come at a better time, as the same year saw a dramatic increase in the need for technology and connectivity solutions due to the COVID-19 pandemic. Seeing this surge and understanding the demand of the future, we extended our fibre network to 65,000km across Sri Lanka, offering fast and accessible broadband services to boost the digital capacity in the country,” the release said.

“The SLT Group has the largest data centres in the country, and our long-standing partnerships with global tech giants like Microsoft, Oracle and VMware mean we are fully equipped to provide the most secure hosting services for public and state institutions, as well as large corporates and foreign investors.

“As we continue to invest in infrastructure, our efforts are now focused on developing technological solutions for the challenges the country is facing today and will face tomorrow. SLT-MOBITEL is digitally ready for that system change we all want to see in Sri Lanka,” said Fernando.

Under this system change proposition, SLT-MOBITEL will focus on Healthcare, Education, Transportation, Agriculture, Tourism, Judiciary and Banking and Finance, the release said elaborating:

E-Healthcare

Access to healthcare is a basic need. However, the healthcare sector is facing many challenges today which inhibits citizens from accessing services and data. Our proposal aims to digitalise the healthcare sector and will revolutionise the industry. It offers access to real-time information, remote patient monitoring, preventative care, timely assistance, healthcare analysis, and overall better patient care with data privacy and security. Digitalising the sector will give healthcare practitioners and citizens access to information anytime, and also improve efficiency and return-on-investment for the industry.

Online Education

With the onset of the COVID-19 pandemic and recent economic challenges, access to continued education has become another national priority. These macroeconomic factors have left children and teachers no choice but to move towards online education. However, rural areas have limited access and teachers require training in digital technology and eLearning solutions. eLearning and Smart Classrooms need to be actively promoted as the future of education.

With these factors in mind, we have outlined the steps to digitalise Sri Lanka’s education sector. The 10,000+ schools in the country can be provided high-speed internet access through the company’s expansive fibre network, processes can be automated through the introduction of digital tools and technology, while libraries can be digitised for inclusive and continued access. Further, teachers and students will be introduced to Learning Management Systems (LMS) to build a more agile and effective education sector.

E-Transport

With the increasing urbanisation of the country, transportation and the congestion caused by it has a direct impact on the economy. Loss of time while travelling, excessive fuel consumption, increased wear and tear of automobiles and higher cases of road accidents all lead to a negative impact on national productivity.

SLT-MOBITEL proposes the digitalization of the country’s transportation sector. From multi-modal tour plans, online ticket reservations, tracking apps for public transportation such as buses and trains, providing onsite WiFi and enabling cashless payments, Sri Lanka’s transportation sector has tremendous potential to be more efficient and productive.

E-Agriculture

Sri Lanka’s food security has become a national priority in light of a multitude of issues faced by local famers, inhibiting their ability to meet demand. The current agriculture value-chain is affected by obstacles at each stage – irregular climate patterns and the onset of pests and diseases affect yield; price volatility, lack of accurate information on demand and supply affect farmers’ profitability; and distribution can be inefficient and disorganised leading to high-wastage.

We are driving the digitalization of Sri Lanka’s agri value-chain with the Helaviru Digital Economic Centre, a platform that will provide farmers easy access to information and insights, as well as a trading platform for transparent transactions. The company is also accelerating digital adoption of farming communities through capacity building programmes and by introducing smart farming solutions.

E-Tourism

Tourism is a critical sector for Sri Lanka, especially in bringing in much needed foreign exchange. However, the industry is currently struggling due to the impact of the COVID-19 pandemic, as well as recent global and local economic challenges. Data analytics and insights will be key in identifying Sri Lanka’s competitive advantage against other countries in the region and rebuild a thriving tourism industry.

We are currently developing a single web portal for all potential tourists to digitally enable the country’s tourism sector. This platform will be a centralised tourism hub, providing tourists with the information they need to plan their own stays or connect them with tour operators who have pre-planned options. This platform will also provide much needed data and insights on the visiting tourists, which can be used to further develop the industry.

E-Judiciary

Justice delayed is justice denied – the main issue plaguing Sri Lanka’s judiciary at present. From the high number of court cases to the time taken to serve a verdict, the limited access to information, outdated systems needing multiple physical documents and lack of integration within the judiciary, all lead to delays in the process, making it inefficient.

Our proposed solution is to fully digitalise the Sri Lankan judiciary system. From establishing a digitised record keeping process, to an automated platform to set hearing dates in commercial high courts, a virtual solution for court hearings when logistics become an obstacle, and the digital integration across other entities (i.e. Police) will lead to a more efficient judiciary system in the country.

Banking & Finance

In a world where more people are working, playing, living online, a world of opportunities await Sri Lankan businesses and entrepreneurs. Connectivity speed and access is critical for this future. Our vision in transforming the current banking and finance sector to meet the demands of this future will see the digitalisation of this critical sector, so it is able to support cashless transactions and become a catalyst to promote e-commerce in Sri Lanka.



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Acuity Knowledge Partners fuels global finance with Sri Lanka’s homegrown talent

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Jehan Jeyaretnam

In an era where global financial markets demand innovation and agility, Acuity Knowledge Partners has positioned Sri Lanka as a strategic hub for high-value knowledge services. At the helm of this transformation is Jehan Jeyaretnam, Country Head of Acuity’s Sri Lanka operations, whose two-decade journey with the firm mirrors the nation’s growing prominence in the global knowledge process outsourcing (KPO) sector.

Sri Lanka’s exceptional talent pool, which is highly educated, tech-savvy, and globally aware, is the cornerstone of Acuity’s success, asserted Jeyaretnam during an interview with The Island Financial Review. The following are some excerpts from the interview.

“With over 500 professionals in Sri Lanka supporting global clients in investment research, compliance, and data analytics, the firm has forged robust partnerships with universities like Kelaniya, fostering talent through graduate programmes, mentorship, and initiatives such as its decade-long sponsorship of inter-university academic competitions.’’

“Acuity’s commitment to nurturing expertise is evident in its status as a leading employer of CFA charter holders locally and its consistent recognition as a top employer by AICPA & CIMA, climbing to 9th place globally in 2024. Our people access global opportunities and clear career pathways,” Jeyaretnam noted, emphasising long-term growth over talent development.

“Beyond its economic footprint, Acuity’s “Be Kind” ethos drives community initiatives focused on education, sustainability, and welfare. Partnerships with NGOs like Child Action Lanka, tree-planting campaigns, and digital literacy programmes underscore Acuity’s dedication to uplifting underserved communities. Giving back isn’t optional. It’s ingrained in our culture,” Jeyaretnam stated.

Reflecting on his 20-year journey, Jeyaretnam attributed Acuity’s evolution from a ‘small team with big ambitions’ to a global KPO leader with a philosophy centered on trust and empowerment.

“Leadership is about building others up,” he said, highlighting mentorship and continuous learning as catalysts for innovation.

When asked about his personal accomplishments, he said, “Witnessing employees ascend to leadership roles is my most rewarding accomplishment.”

To youth eyeing careers in capital markets, Jeyaretnam advised adaptability, curiosity, and integrity.

“Success stems from asking questions, seeking feedback, and grounding yourself in financial fundamentals,” he stressed, citing Acuity analysts who’ve risen to become industry experts.

As Acuity eyes the future, Jeyaretnam reaffirmed its commitment to innovation, talent development, and scaling Sri Lanka’s capabilities.

“We’ll keep investing in Sri Lanka, ensuring we’re resilient and ready to meet tomorrow’s challenges together,” he asserted, encapsulating Acuity’s clients, employees and stakeholders.

In a world where knowledge is currency, Acuity Knowledge Partners and Sri Lanka’s talent are proving to be invaluable global assets.

By Sanath Nanayakkare

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John Keells Properties and MullenLowe unveil “Minutes Away”

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In a bold and pioneering move, John Keells Properties (JKP), in collaboration with MullenLowe, has launched “Minutes Away – The Smartest Campaign in Sri Lanka” for JKP’s smart apartment development, TRI-ZEN. Redefining how real estate is experienced and promoted in the digital age, this campaign is the first in Sri Lanka to utilize Meta Ray- Ban Smart Glasses—bringing viewers into a fully immersive, first-person perspective that captures the essence of smart urban living like never before.

As Sri Lanka’s first smart apartment complex, TRI-ZEN has consistently set new benchmarks in urban innovation. Now, with the Minutes Away campaign, John Keells Properties elevates its brand storytelling by delivering a unique point-of-view (POV) journey, giving audiences the chance to see through the eyes of a resident navigating the conveniences of smart city living—from seamlessly connected spaces to vibrant city life just minutes away.

“Innovation is embedded in the DNA of John Keells Properties,” said Chamal Fonseka, Assistant Vice President of John Keells Holdings and Head of Brand Strategy s Customer Experience at John Keells Properties. “With ‘Minutes Away’, we wanted to push the boundaries of how real estate is communicated. The use of Meta Ray-Ban Glasses not only allows us to immerse our audience in the daily rhythm of a TRI-ZEN resident—it also marks a first for Sri Lanka in terms of campaign technology and narrative style. This campaign is not just about showcasing a product—it’s about enabling prospective homeowners to feel the lifestyle TRI-ZEN offers. And there’s no better way than putting them quite literally in the shoes of a resident.”

The Meta Ray-Ban Glasses are at the heart of this one-of-a-kind activation, enabling content to be captured from a natural, unfiltered perspective—no gimbals, no staging, just real- time storytelling. Whether it’s a short commute to Colombo’s key hotspots, smart home features activating at a touch, or the energy of city life just steps away, the viewer experiences it all through the eyes of the modern, connected homeowner.

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Amana Life policyholders enjoy 19 percent return on their Gold Investment Fund

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Gehan Rajapakse – CEO of Amana Takaful Life

As global gold prices soar and investors worldwide turn to gold as a trusted store of value, Amana Life Insurance stands out for offering Sri Lankans a rare and rewarding opportunity to invest in gold through life insurance.

Amana Life Insurance is the only life insurer in Sri Lanka offering customers access to a dedicated Gold Investment Fund across all life insurance products including retirement, education, and health plans. This presents a unique opportunity for Sri Lankans to save in gold and receive gold at maturity, combining financial protection with the long-term stability of a globally valued asset.

As of March 31st, 2025, the Gold Investment Fund delivered an impressive 12-month return of 19 percent, offering strong returns for policyholders who chose the Gold Fund investment option as part of their wealth planning strategy.

Whether you’re planning for your child’s education, retirement, or long-term wealth creation, Amana Life Insurance gives you access to one of Sri Lanka’s most diverse and high-performing investment portfolios. These include the Protected Multiple Fund, Stable Multiple Fund, Growth Multiple Fund, Volatile Multiple Fund, Bullion Multiple Fund, and the standout Gold Investment Fund, each designed to match different financial goals and risk profiles.

Commenting on the fund’s performance, Gehan Rajapakse, CEO of Amana Life Insurance, stated: “The continued rise in global gold prices underscores the importance of offering innovative, long-term investment options. The strong performance of our Gold Investment Fund reflects our deep commitment to creating lasting value for our policyholders. However, we remind customers that past performance is not indicative of future results, and every investment should be aligned with one’s financial goals and market outlook.”

As Sri Lanka’s most awarded insurer, Amana Life Insurance continues to lead with foresight, innovation, and a customer-first mindset, enabling every Sri Lankan to secure their future with confidence and clarity.

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