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RESEARCH AT 16 FIVE-STAR HOTELS – PART ‘A’

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CONFESSIONS OF A GLOBAL GYPSY

By Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca

I was very pleased when in 1984 the University of Surrey (UoS) in the UK approved ‘Food and Beverage operations in the context of five-star London hotels’ as my M.Sc. dissertation topic. As directed by my supervisor, Professor Richard Kotas, I read all of the books – cover to cover and journal articles ever written in English about Food and Beverage management and operations. That took over two months. I was also directed by him to answer three questions, to provide context in my research undertaking:

  • = What are luxury hotels?

  • =What is the history of British luxury hotels?

  • =How does Food and Beverage management play a vital role in London five-star hotels?

What are Luxury Hotels?

Many have attempted to define a luxury hotel. The word ‘luxury’ has different meanings to different people depending on their experiences and expectations. In many classification guides in 1984, words such as ‘de-luxe’, five-star’, ‘first-class’ or ‘exclusive’ were used by hoteliers and writers.

Some felt that the large size of a hotel was a disadvantage for the hoteliers to maintain true ‘five-star’ standards. In 1984, none of the largest 18 hotels (with between 1,029 and 530 rooms) in UK, were five-star ranked. The average size of the 21 five-star hotels in UK, was 261 rooms (ranging from 509 to 86 rooms). In 1984, the average age of these 21 hotels was 55 years. A majority (16) of them were in London.

The 16 five-star London hotels had a total of 48 food and beverage outlets (an average of three per hotel). Average banqueting capacity for sit-down meals was 406. Grosvenor House had the largest banqueting operation able to accommodate 1,500 guests for a sit-down meal.

Most countries in the world use some form of hotel classification system, out of which 65 systems in 1984 were enforced by the public sector. In UK, in 1984, the key hotel grading schemes were carried out by private organizations. The most famous and respected hotel grading scheme was done by the Automobile Association (AA). In my research, I found that up to 1984, nothing academically significant had been written about the British hotel classification schemes or the five-star hotel grading. That gap provided me an opportunity.

What is the History of British Luxury Hotels?

During the eleventh century, a few monastic institutions as well as private homes in Britain were used to provide accommodation to travellers. The English inn had probably originated from the practice of receiving travellers by private householders. Religion played a vital part determining people’s habits in consumption of food and beverages. Towards the late fourteenth century, solid-stone built structures replaced the sheds operated as ale-houses and taverns in the provinces and inns in London.

With the popularity of wagons and other wheeled transport towards the end of the 16th century, a larger scale Tudor Inn operation replaced the Medieval Inn. The eighteenth century was the turning point for gastronomy in Britain. Influenced by major cities in continental Europe, such as Paris, Vienna, as well as the main cities of Switzerland, the word ‘Hotel’ became common in Britain after 1760.

Proper hotels, with managers, receptionists, porters and page-boys, gradually became common in Britain only at the beginning of the nineteenth century. Large British hotels such as The Grand, The Great Eastern, The Euston, The Charing Cross, The Great Western Royal, and The Grosvenor were developed in that era. One common feature of these hotels was that all of them were located near major railway terminals in London.

The opening of The Langham on Regent Street, London in 1865, is generally considered the origin of true luxury hotels in UK. Bailey’s Hotel was opened eleven years after that in 1876, and the world-famous London hotel, The Savoy, opened in 1889. Around the same time, a few luxury hotels were opened in well-known resort cities and towns. In 1984, the oldest British hotel with a five-star rating was The Imperial in Torquay, which was opened in 1866.

Using all British Connections for M.Sc. Research

The British hotel industry looked to London for the latest trends and London emerged easily as the trend setter of the industry. Within the five-star London hotels, the food and beverage departments appeared to be the most complex and versatile. In answering my third and most important research question – ‘How does food and beverage management play a vital role in London five-star hotels?’ I decided to work or observe in all 16 five-star hotels in London, and interview dozens of relevant managers.

During the first half of the twentieth century, most five-star hotels around the world did not make much profits from their food and beverage operations. From an economic stand point it was important to attempt to break even. More emphasis was given to rooms, because this was where the money was made. The concept of food and beverage manager or director was relatively new in the world. This concept was developed only in the 1960s by major hotel chains in USA, combining the technical know-how with the business administration skills, aiming to optimize profits.

The food and beverage manager/director of a five-star hotel usually was responsible for nearly half the hotel’s employees (in 1984, in London it was 48%) and administered a range of complex departments such as kitchens, restaurants, bars, banqueting, events, room service, stewarding, and at times, mini bars, as well as, food and beverage controls. Having gained experience as an executive chef and food and beverage manager of two small resort hotels in Sri Lanka in mid-1970s, I focused on securing the position of the food and beverage manager/director of a large five-star international hotel, by mid-1980s.

I developed a one-page research questionnaire which was mailed to all 16 five-star hotels in London. I used my previously established contacts in UK to ensure that I received prompt and positive responses from each hotel. For my research interviews, I used 14 open ended questions. I loved this research undertaking, and was passionate about it. I knew that it would help me to reach my next career goal. I wanted to do much more than what was required of me by the university. I was hungry for useful knowledge.

I commenced my research interviews with people I knew well. I travelled to Cosham and Portsmouth to interview a couple of hospitality experts who supported me during my ILO/UNDP fellowship in 1982. I also contacted two Senior Lecturers of the South Devon Technical College, who had presented a two-week Hotel Management seminar in Sri Lanka in 1982. Having attended this seminar, I became friends with them.

“Chandi, why don’t you take a break from your hectic schedule in London and visit Dr. David Dann and I in Torquay? You both spend a weekend at my home and try my wife, Clair’s British cooking skills”, Tim Hornsey invited us over the telephone. Torquay is a beautiful seaside town in Devon, with numerous archaeological remains dating back to pre-historic times. In addition to hosting us, Tim and David and their wives took us to see The Imperial. They also arranged for me to interview the renowned hotelier who managed it, Harry Murray.

Using Part-time Work for Research

My readings, research interviews and informal discussions provided an enormous amount of data pertaining to my research topic. In addition, I collected many brochures, menus, wine cards, promotional material, control documents etc. from most of the London five-star hotels. These were carefully analysed prior to writing the dissertation. However, mid-way during the research activity, I felt strongly that in order to obtain insight into the actual hotel operations, it would be ideal to work in different capacities in various hotels.

I continued to work at The Dorchester as a part-time banquet waiter. Due to that valuable experience in the best hotel in UK, I was able to find part-time work in two other five-star hotels on Park Lane – London Hilton and InterContinental London. I also began working as a part-time banquet waiter at Claridge’s, which had opened in the nineteenth century. Doing similar work in four five-star hotels concurrently, provided me an excellent opportunity to compare and contrast their standards in food and beverage operations and banqueting.

Although I liked the old-world charm of Claridge’s and The Dorchester, I found that the food and beverage operations of the newer (originally) American chain hotels, InterContinental and Hilton, were far more efficient. Having previously worked at two InterContinental hotels in two other countries (Sri Lanka in 1973 and Hong Kong in 1981), I was familiar with their standards of operation in banquets. I was most impressed with the London Hilton, which had the most efficiently managed banquet operation in London.

As the demand on me to work as a banquet waiter in London increased, I became very busy. Often, I did three-hour shifts for meal services only. For such a short shift, I was paid only £8.40. On some days, I did three shifts in three hotels for breakfast, lunch and dinner. In between, I did research interviews. I became keen in gaining different types of five-star hotel experiences in London at a higher level.

Using Management Trainee Positions for Research

I spoke with my friend, Mr. Wilfred Weragoda, the Food & Beverage Controller of The Dorchester. Based on my new request, he arranged for me to spend two weeks in his department as a Food & Beverage Controls Trainee. In addition to learning different aspects of Food and Beverage operations, that brief exposure opened new doors for me.

One day, I interviewed W. A. Lipscombe, Managing Director of Hallway Hotels in his office in London. He was a friend of Mark Bostock, then Chairman of John Keells Group, who arranged my first Management Trainee assignment in UK with Trust House Forte in 1979. Due to their friendship, I was able to secure with good pay an excellent management trainee position in a 500-room five-star hotel in London. Lipscombe told me, “Chandi, hotels in my company are not five-star. Therefore, I will use a good contact of mine – The Managing Director of The Churchill, to arrange six weeks exposure in six departments for you. I will tell Mark that I did you a favour.”

The Churchill experience was excellent. I spent a week each in six departments – purchasing, receiving bay and stores, food and beverage controls and accounts department, reservations, banquets, restaurants and room service, and finally, kitchen. I also did a few research interviews, there. The most useful interview was given to me on my last day at The Churchill, by the company’s Managing Director, G. Webb. I was also exposed to The Churchill’s four-star sister hotel in London, The Montcalm.

I was encouraged with the success of my Management Trainee assignments at The Dorchester and The Churchill, in the context of enhancing my graduate research and acquiring experience and knowledge. These exposures also improved my résumé. With that enthusiasm, I approached my contacts at Trust House Forte, who arranged a short Management Trainee assignment for me at the 85-year-old five-star, The Hyde Park Hotel. There, I worked directly under its veteran General Manager, A. Grosso, who also gave me an opportunity to conduct one of my longest and useful research interviews.

Soon after that I was sent to the Trust House Forte Group’s flagship hotel, Grosvenor House, for a couple of weeks. I was pleased with this opportunity as Grosvenor House had the largest five-star Food and Beverage operations in UK. I did a few more research interviews there. One of those I interviewed was Ben Davis, the Food & Beverage Manager. In 1990’s both Ben and I held the same position in the Caribbean, as the General Manager of Trust House Forte’s 360-room five-star hotel – Jamaica Pegasus/Forte Grand.

I enjoyed full-day orientations at four five-star hotels in London at the commencement of each of my Management Trainee assignments. The most memorable orientation was at The Dorchester, due to one gentleman who made a big, positive impact. It was Udo Schlentrich, General Manager of The Dorchester. He was the only General Manager who met each group of new employees during their orientation. This Austrian-born hotelier trained in the best two hotel schools in the world (Lausanne in Switzerland and Cornell in USA), said something during the orientation, which remained permanently in my mind.

Udo Schlentrich said, “Thank you for joining the best British hotel – The Dorchester. Ladies and gentleman, as the General Manager I am just the conductor of the orchestra, but it is all of you who provide the music. Please do your best, to make our customer happy.” After that he had his lunch at the staff cafeteria with the new employees in the orientation. He sat next to me and had a friendly chat over lunch. He also gave me a research interview. Udo was a big inspiration to me. In later years, like me, at the hight of his hotel career he did a doctorate and became a professor.

The rest of my career, whenever there was an orientation in a hotel which I managed, I thought of what Udo Schlentrich did at the Dorchester in 1984, and I did something similar. The best practices one learns in the real-world trumps academic learning in universities.

Will continue in next week’s column: ‘Research at 16 Five-star Hotels – Part ‘B”.



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The university bought AI, now it’s buying back the pencil

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SERIES: THE GREAT DIGITAL RETHINK — PART IV OF V

Higher education spent 30 years going paperless. It digitised the lecture, the library, the exam hall and the staffroom. Then a student typed ‘write me an essay on Keynesian economics’ into a chatbot and handed it in. Now universities are doing something they have not done since the typewriter arrived: they are bringing back the pen.

The Most Digitised Place on Earth

If you wanted to find the institution most thoroughly transformed by digital technology, over the past three decades, the university is a strong candidate. The library card catalogue, once a tactile index of civilisation, is a database accessible from a phone in bed. Essays are submitted through portals, graded on screen, returned with tracked-change comments. Research is conducted on platforms, published in digital journals, cited by algorithms. Administrative life, timetabling, enrolment, fees, complaints, is almost entirely online. The university is, in the most literal sense, a paperless institution.

But the pen is coming back. And the reason is artificial intelligence, the very technology that was supposed to represent the final and irresistible triumph of digital over analogue in higher education.

Digital technology entered universities promising to make assessment smarter, faster and more flexible. It has instead produced a crisis of academic integrity so acute that the most sophisticated educational institutions in the world are responding by retreating to the oldest assessment technology available: a human being, a piece of paper, a pen, and a room with a clock on the wall.

Seven Thousand Caught. How Many Not?

In 2025, investigative reporting revealed that UK universities recorded nearly 7,000 confirmed cases of AI-assisted cheating in the 2023-24 academic year alone, roughly five cases per 1,000 students, five times the rate of the previous year. Experts quoted in the reporting were consistent in their view that confirmed cases represent a fraction of actual AI-assisted submissions. Nobody knows what the real number is. That, in itself, is the problem.

A student who prompts a language model to draft an essay on Keynesian economics, then edits the output to match their own voice and argumentation style, may produce something that no detection tool can reliably identify as machine-generated. The model writes fluently, cites credibly and argues coherently. The student submits with a clear conscience, having persuaded themselves that they were ‘using a tool’, in the same way they might use a calculator or a spell-checker.

Universities have responded with a spectrum of policies ranging from total prohibition of AI to the handwritten exam re-enters the story.

5,000 cases of AI cheating confirmed in a single year in UK universities. Experts say that’s the tip of the iceberg. The pen is suddenly looking very attractive again.

The Comeback of the Exam Hall

The move back is being driven not by a sudden rediscovery of pedagogical virtue but by the uncomfortable realisation that the alternatives, take-home essays, online submissions, project-based work submitted asynchronously, are now so vulnerable to AI assistance that they cannot reliably measure what the degree certificate claims to certify.

There is an additional irony, familiar to readers of this series, in the fact that AI-based exam has itself been in retreat since 2024, after mounting evidence of privacy violations, algorithmic bias and the fundamental absurdity of software that flags a student as a potential cheat for looking away from the screen to think. The technology brought in to protect digital assessment from human dishonesty has been replaced, in an increasing number of institutions, by a human invigilator. The wheel has turned.

The Open Laptop and Wandering Mind

The evidence is clear that open laptops in lectures serve, for a significant proportion of students, as gateways to everything except the lecture. Social media, news sites, messaging apps and casual browsing are the default destinations. The problem is not merely the student who disappears into their own digital world, research has documented a ‘second-hand distraction’ effect in which one student’s off-task screen use degrades the concentration of those seated nearby, whose peripheral vision catches the movement and brightness of the screen. A single open laptop in a lecture theatre affects not one student but several. The lecturer at the front of the room is competing, without knowing it, with whatever is trending on social media three rows back.

The note-taking research is more nuanced, as this series has noted previously. The finding that handwritten notes produce better conceptual understanding than typed notes is real but context-dependent, and the effect is attenuated when laptop users are trained to take generative rather than transcriptive notes. The practical takeaway for university teaching is not ‘ban laptops universally’ but something more specific: that the design of teaching environments, the explicit instruction given about how to take notes.

One student’s open laptop in a lecture degrades the concentration of every student seated nearby. The screen in your peripheral vision is not your problem. It’s everyone’s.

Critical Hybridity: What Comes After the Backlash

Universities are too large, too diverse and too committed to digital infrastructure to undergo the kind of clean reversal visible in Nordic primary schools. They are not going to remove learning management systems, abandon online submission portals or stop using video conferencing for international collaboration. The digital transformation of higher education is, in most respects, real, useful and irreversible. The question is not whether to be digital, but which parts of university life benefit from being analogue.

What is emerging, hesitantly and imperfectly, might be called critical hybridity: the deliberate combination of digital and analogue practices based on what each is genuinely good for, rather than on what is cheapest, most fashionable or most convenient for administrators. Digital tools are excellent for access to information, for collaboration across distance, for rapid feedback on low-stakes work, for accessibility accommodations. Analogue settings, the supervised exam, the handwritten essay, the seminar discussion, the laboratory session, are excellent for demonstrating individual capability under conditions that cannot be delegated, automated or faked.

And What About the Rest of the World?

The universities of Finland, Sweden, Australia, the UK and their peers in the wealthy world have the institutional capacity, the data, the legal frameworks, the staff development resources, the research culture, to navigate this transition with some sophistication.

Universities in lower-income systems face a different set of pressures. Many are still in the phase of building digital capacity, installing platforms, training staff to use them, extending online learning to students in geographically dispersed or underserved communities. For them, the digital transformation of higher education is still a project in progress, still a marker of institutional modernity, still a goal rather than a problem. The AI cheating crisis, visible and acute in well-resourced universities, is less immediately pressing in systems where AI tool access is still uneven and where examination culture has remained more traditional.

But the AI tools are coming, and they are coming fast, and they are not arriving with an instruction manual explaining how to use them honestly. The universities that are grappling with this are acquiring knowledge that should, in principle, be shared. Whether it will be is the question this series will address in its final instalment: who learns from whom in global education, and who is always left holding the bill for everyone else’s experiments.

SERIES ROADMAP Part I: From Ed-Tech Enthusiasm to De-Digitalisation | Part II: Phones, Pens & Early Literacy | Part III: Attention, Algorithms & Adolescents | Part IV: Universities, AI & the Handwritten Exam (this article) | Part V: A Critical Theory of Educational De-Digitalisation

(The writer, a senior Chartered Accountant and professional banker, is Professor at SLIIT, Malabe. The views and opinions expressed in this article are personal.)

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Lest we forget – 2

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Dulles brothers John (right) and Allen

In 1944 Juan José Arévalo was democratically elected President of Guatemala. At the time a Boston-based banana company in Guatemala, called the United Fruit Company (UFC), had established and was running the country’s harbour, railways and electricity, to facilitate UFC’s fruit export business. It was a ‘state within a state’. The UFC received many concessions, yet corruption was rampant and local workers got a mere pittance as wages ($90 per year). Some 70% of the citizens, mostly of Mayan Indian origin, worked for 3% of the landowners who owned in excess of 550,000 acres. In fact, more than half of government employees were in the payroll of UFC. Needless to say, life under those tyrannical conditions was tough for ordinary Guatemalans who were illiterate and owed their souls to the UFC.

Those were the days of the ‘Cold War’, when a Communist was supposedly seen behind every bush – or a ‘Red under the bed’ – by US Senator Joseph McCarthy and all anti-Communists. A few years later, teachers in Guatemala, and other workers in general, demanded higher wages and were involved in strikes.

In 1951 there was another democratic election, and Jacobo Árbenz was appointed President with a promise to make the lives of Guatemala’s three million citizens better. He implemented a land reform act (No. 900) which forced UFC to sell back undeveloped land to the government, who in turn distributed it to the poor folk for farming sugar, coffee and bananas. It had been UFC’s practice not to develop all the land they owned, keeping some of it on ‘standby’ in case of hurricanes or plant disease. In fact, UFC had utilised only 15% of the land they owned. The new Guatemalan President himself contributed a sizable amount of his own land to the new scheme, while compensation paid to UFC, based on declared land value in the company’s own tax declarations, amounted to US$1.2 million.

However, it was USA’s Secretary of State, John Foster Dulles (after whom Dulles International Airport in Washington, DC is named), not UFC, who sent a letter to the Guatemalan government demanding the enormous sum of US$16 million in reparations. John Dulles and his brother, Allen W. Dulles, then head of the Central Intelligence Agency (CIA), had worked together as partners of the law firm Sullivan & Cromwell – which, not coincidentally, represented UFC. Allen Dulles was also a shareholder and board member of UFC.

Jacobo Árbenz

The Dulles brothers were staunch Calvinists by religious denomination, and to them everything had to be ‘black or white’. At a secret meeting with the UFC board the two brothers were sold a lie saying that President Árbenz was a Communist, which was in turn conveyed to US President Dwight Eisenhower, who allocated money for covert operations to be conducted in Guatemala. Correspondents of The New York Times and Time magazine, sent to Guatemala and paid for by the UFC, began fabricating stories, known today as ‘fake news’, which were duly published by those respected and widely read publications.

One day in Washington, DC, Allen Dulles met Kermit Roosevelt – son of the late US President Theodore Roosevelt – who was in the process of engineering an Iranian regime change, and Dulles offered Roosevelt the opportunity to do something similar in Guatemala. But Roosevelt refused, claiming that there were too many loose ends to contend with. Subsequently, John E. Peurifoy was appointed as US Ambassador to Guatemala to direct operations from within.

The first attempt to undermine the Guatemalan government, code-named ‘Operation PBFORTUNE’, failed due to information leaks. A second attempt, dubbed ‘PBSUCCESS’, was launched later. Using a CIA-established radio station in Miami, Florida, called ‘The Voice of Liberation’ and pretending to be a rebel radio station inside Guatemala, the incumbent President Árbenz was accused of being a Communist. But in reality he was not a Communist, and did not have a single member of the Communist Party in his government. All he had done was to legalise the Communist Party in Guatemala, saying that they were all citizens of the country and democracy demanded it. Yet disinformation was spread liberally by the CIA, by means of fake radio broadcasts and aerial leaflet drops from unmarked American airplanes flown by foreign pilots. The same aircraft were then used to bomb Guatemala.

These American antics were observed by a young Argentinian doctor who happened to be in Guatemala at the time. His name was Ernesto ‘Che’ Guevara, who despite his anti-imperialist revolutionary fervour, chose not to become involved. Later, however, ‘Che’ went to Mexico where he joined the Cuban Castro brothers, Fidel and Raul, in their ultimately successful revolution which culminated in the dethroning of Cuba’s pro-US President Fulgencio Batista, and establishment of a Communist government in the Caribbean’s largest island.

Meanwhile in Guatemala, demoralised by the flood of fake news, in 1954 President Jacobo Árbenz stepped down from office and sought refuge in the Mexican Embassy. He was replaced as President by a US-backed, exiled military man, Carlos Castillo Armas, who was described as “bold but incompetent”.

Carlos Castillo Armas

Carlos Castillo Armas

Guatemalan citizens loyal to the old regime were eliminated according to hit lists prepared by the CIA. Unmarked vans kidnapped people who were tortured and burnt to death. Ultimately, land was given back to the UFC.

It was a rule by terror that lasted for nearly 40 years, during which an estimated 200,000 people died. According to The Guardian, thousands of now declassified documents tell how the US initiated and sustained a murderous war conducted by Guatemalan security forces against civilians suspected of aiding left wing guerrilla movements, with the USA responsible for most of the human rights abuses.

This, I believe, became a template for destabilising and inducing regime change by the USA in other countries.

In the words of former US President Bill Clinton in 1999: “It is important that I state clearly that support for military forces or intelligence units which engaged in violent and widespread repression of the kind described in reports was wrong, and the United States must not repeat that mistake. We must and we will instead continue to support the peace and reconciliation process in Guatemala.”

God Bless America and no one else!

BY GUWAN SEEYA

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The Easter investigation must not become ethno-religious politics

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Zahran and other bombers

Representatives of almost all the main opposition parties were in attendance at the recent book launch by Pivithuru Hela Urumaya leader Udaya Gammanpila. The book written by the PHU leader was his analysis of the Easter bombing of April 2019 that led to the mass killing of 279 persons, caused injuries to more than 500 others and caused panic and shock in the entire country. The Easter bombing was inexplicable for a number of reasons. First, it was perpetrated by suicide bombers who were Sri Lankan Muslims, a community not known for this practice. They targeted Christian churches in particular, which led to the largest number of casualties. The bombing of Sri Lankan Christian churches by Sri Lankan Muslims was also inexplicable in a country that had no history of any serious violence between the two religions.

There were two further inexplicable features of the bombing. The six suicide bombings took place almost simultaneously in different parts of the country. The logistical complexity of this operation exceeded any previously seen in Sri Lanka. Even during the three decade long civil war that pitted the Sri Lankan military against the LTTE, which had earned international notoriety for suicide attacks, Sri Lanka had rarely witnessed such a synchronised operation. The country’s former Attorney General, Dappula de Livera, who investigated the bombing at the time it took place, later stated, upon retirement, that there was a “grand conspiracy” behind the bombings. That phrase has remained central to public debate because it suggested that the visible perpetrators may not have been the only planners behind the attack.

The other inexplicable factor was that intelligence services based in India repeatedly warned their Sri Lankan counterparts that the bombings would take place and even gave specific targets. Later investigations confirmed that warnings were transmitted days before the attacks and repeated again shortly before the explosions, yet they were not acted upon. It was these several inexplicable factors that gave rise to the surmise of a mastermind behind the students and religious fanatics led by the extremist preacher Zahran Hashim from the east of the country, who also blew himself up in the attacks. Even at the time of the bombing there was doubt that such a complex and synchronised operation could have been planned and executed by the motley band who comprised the suicide bombers.

Determined Attempt

The book by PHU leader Gammanpila is a determined attempt to make explicable the inexplicable by marshalling logic and evidence that this complex and synchronised operation was planned and executed by Zahran himself. This is a possible line of argumentation in a democratic society. Competing interpretations of public tragedies are part of political discourse. However, the timing of the intervention makes it politically more significant. The launch of the PHU leader’s book comes at a critical time when the protracted investigation into the Easter bombing appears to be moving forward under the present government.

The performance of the three previous governments at investigating the bombing was desultory at best. The Supreme Court held former President Maithripala Sirisena and several senior officials responsible for failing to act on prior intelligence and ordered compensation to victims. This judicial finding gave legal recognition to what victims had long maintained, that there was a grave dereliction of duty at the highest levels of the state. In recent weeks the investigation has taken a dramatic turn with the arrest and court production of former State Intelligence Service chief Suresh Sallay on allegations linked directly to the attacks. Whether these allegations are ultimately proven or disproven, they indicate that the present phase of the investigation is moving beyond negligence into possible complicity.

This is why the present moment requires political sobriety. There is a danger that the line of political division regarding the investigation into the Easter bombing can take on an ethnic complexion. The insistence that the suicide bombers alone were the planners and executors of the dastardly crime makes the focus invariably one of Muslim extremism, as the suicide bombers were all Muslims. This may unintentionally narrow public attention away from the unanswered questions regarding intelligence failures, possible political manipulation, and the allegations of a broader conspiracy that remain under active investigation. The minority political parties representing ethnic and religious minorities appear to have realised this danger. Their absence from the book launch was politically significant. It suggests an unwillingness to be drawn into a narrative that could once again stigmatise an entire community for the crimes of a handful of extremists and their possible handlers.

Another Tragedy

It would be another tragedy comparable in political consequence to the havoc wreaked by the Easter bombing if moderate mainstream political parties, such as the SJB to which the Leader of the Opposition belongs, were to subscribe to positions merely to score political points against the present government. They need to guard against the promotion of anti-minority sentiment and the fuelling of majority prejudice against ethnic and religious minorities. Indeed, opposition leader Sajith Premadasa in his Easter message said that justice for the victims of the 2019 Sri Lanka Easter Sunday attacks remains a fundamental responsibility of the state and noted that seven years on, both past and present governments have failed to deliver accountability. He added that building a society grounded in trust and peace, uniting all ethnicities, religions and communities, is vital to ensure such tragedies do not occur again.

Sri Lanka’s post war history offers too many examples of how unresolved security crises become vehicles for majoritarian mobilisation. The Easter tragedy itself was followed by waves of anti-Muslim suspicion and violence in some parts of the country. Responsible political leadership should seek to prevent any return to that atmosphere. There are many other legitimate issues on which the moderate and mainstream opposition parties can take the government to task. These include the lack of decisive action against government members accused of corruption, the passing of the entire burden of rising fuel prices on consumers instead of the government sharing the burden, and the failure to hold provincial council elections within the promised timeframe. These are issues that touch the daily lives of citizens and the health of democratic governance. They offer the opposition ample ground on which to build credibility as a government in waiting.

The search for truth and justice over the Easter bombing needs to continue until all those responsible are identified, whether they were direct perpetrators, negligent officials, or political actors who may have exploited the tragedy. This is what the victim families want and the country needs. But this search must not be turned into a partisan and religiously divisive matter such as by claiming that there are more potential suicide bombers lurking in the country who had been followers of Zaharan. If it is, Sri Lanka risks replacing one national tragedy with another. coming together to discredit the ongoing investigations into the Easter bombing of 2019 is an unacceptable use of ethno-religious nationalism to politically challenge the government. The opposition needs to find legitimate issues on which to challenge the government if they are to gain the respect and support of the general public and not their opprobrium.

by Jehan Perera

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