Lack of medical insurance deterred victims seeking early medical help

By Norman Palihawadane and Chaminda Silva

The tragic deaths of two young foreign tourists in Colombo could have been avoided had the tourists known they could access free emergency medical care in Sri Lanka’s government hospitals, tourism industry and hospital sources said.

Buddhika Hewawasam, Chairman of the Sri Lanka Tourism Development Authority (SLTDA), expressed regret over the tragic incident, emphasizing that tourists are regularly informed about their eligibility for free medical care. However, he acknowledged that this message may not have reached all visitors, leading to a delay in medical attention that worsened their condition.

The victims, a 24-year-old British woman, Ebony McIntosh, and 26-year-old German national, Nadine Raguse, both died after falling seriously ill during their stay at the Miracle Colombo City Hostel in Wellawatte, raising questions about the role of toxic chemicals in their deaths.

McIntosh and Raguse, who were staying at the hostel, exhibited symptoms of nausea, vomiting, and difficulty breathing, and were only hospitalized after their conditions worsened over a two-day period.

Doctors said that if the tourists had sought medical help earlier, their chances of survival would have been much higher. The two women, along with their two German male friends, had reportedly refrained from seeking medical treatment due to the lack of medical insurance, unaware that Sri Lankan hospitals offer free care to all visitors, including foreigners.

The situation has sparked outrage, with experts describing the lack of communication as “criminal negligence.” Had the tourists been aware of their right to receive medical care at any of the 555 government hospitals nationwide, this tragedy could have been avoided, they argued. The hostel where the tourists stayed is located just 2.5 kilometers away from Colombo’s General Hospital, further highlighting the preventable nature of the deaths.

Police investigations into the incident suggest that toxic fumigation chemicals used to rid the hostel of bedbugs may have played a role in the women’s deaths. The room adjacent to theirs was fumigated with Phosphine gas on Jan 30, and police are probing whether the exposure contributed to their symptoms. The hostel has been closed pending further investigation, and a post-mortem examination will be conducted on McIntosh after her family arrives in Sri Lanka.

Hewawasam assured the public that steps would be taken to increase awareness of this critical information, particularly for those in emergency situations.

UK media said that the deaths of McIntosh and Raguse have left their families devastated. Tributes have poured in for McIntosh, described as a kind, funny, and determined person with big dreams. Her younger sister, India, wrote an emotional message on social media, expressing her heartbreak and vowing to seek justice for her sister. McIntosh’s family has also launched a fundraising campaign to bring her body back to the UK.

The British Foreign, Commonwealth and Development Office has confirmed that they are providing support to the McIntosh family and are in contact with local authorities regarding the investigation.