Business
EU funded SEDR Project supports access to mediation services for over 500,000 Lankans annually
The Supporting Effective Dispute Resolution (SEDR) project, funded by the European Union (EU) and implemented by the British Council in partnership with The Asia Foundation, concluded its five-year journey with the SEDR End-of-Project Symposium at the Cinnamon Grand Hotel, Colombo recently. The event brought together key stakeholders from the justice sector, civil society, academia, and development partners to reflect on the project’s impact, share lessons of good practice and strengthen alternative dispute resolution (ADR) networks in Sri Lanka.
Over the past five years, SEDR has supported and strengthened the work of more than 8,500 volunteer mediators, who together have helped to resolve over a quarter of a million disputes annually across Sri Lanka. Through collaboration with the Ministry of Justice and National Integration, local government authorities, and civil society organisations, SEDR has trained mediators, introduced innovative arts-based approaches to dispute resolution, and provided communities with practical tools to resolve conflicts amicably.
SEDR has also been at the forefront of institutionalising peaceful dispute resolution among younger generations. The project has equipped over 280 educators and more than 1,700 school students with conflict resolution and mediation skills through the School Mediation Programme – laying the foundation for a culture of peaceful dialogue from an early age.
The symposium featured panel discussions, impact storytelling, and interactive sessions on the role of mediation in Sri Lanka’s justice system, challenges in land dispute resolution, and the power of creative expression in promoting dialogue. One of the highlights was the launch of the SEDR Legacy Booklet, showcasing 12 individual stories of how ADR approaches have transformed lives and communities.
Speaking at the event, Ayesha Jinasena PC, Secretary, Ministry of Justice, and National Integration said, “Over the past five years, the SEDR project has significantly strengthened the national mediation programme and expanded access to justice at the community level. By supporting the capacity of mediators and introducing innovative tools such as school mediation and dispute intake boxes, SEDR has played a key role in embedding a culture of peaceful dialogue and dispute resolution in Sri Lanka.”
Orlando Edwards, Country Director of the British Council Sri Lanka, highlighted the British Council’s role in fostering dialogue and strengthening justice mechanisms:
“The British Council is proud to have led this initiative, working alongside dedicated mediators, and community leaders. The SEDR project has not only built capacity but has also fostered meaningful partnerships that will continue to shape Sri Lanka’s dispute resolution landscape in the years to come.”
Speaking on behalf of the European Union, Dr. Johann Hesse, Head of Cooperation, reaffirmed the EU’s commitment to access to justice: “This project is a testimony of the European Union’s commitment to support access to justice, reconciliation and inclusive governance in Sri Lanka. Investing in these areas is key to create an enabling environment for our engagement with partner countries in line with the EU’s Global Gateway Strategy”.
As the event concluded, stakeholders reflected on the personal impact of SEDR’s work, as captured in the legacy booklet’s 12 stories of transformation. These personal narratives underscored the real-world effects of mediation, highlighting how dialogue, trust-building, and non-adversarial approaches to conflict have changed lives and strengthened communities.
Business
DevPro and WCIC come together to accelerate women’s economic empowerment in Sri Lanka
DevPro and Women’s Chamber of Industry and Commerce (WCIC) signed a formal partnership on Wednesday, 28th January to collaborate in promoting women’s economic empowerment and inclusion in Sri Lanka.
DevPro builds on 30 years of OXFAMs legacy in Sri Lanka and works towards Inclusive Economic Development leveraging expertise in inclusive and climate-resilient market systems and enterprise development and innovation. DevPro’s work is guided by the core values of gender justice, inclusivity and community-led development. Through its recent projects, DevPro has supported over 270 women-led MSMEs, across agriculture, handloom, and tourism-related value chains in five provinces in Sri Lanka through a mix of interventions combining skills development, enterprise strengthening, market linkages, and gender-sensitive community engagement to improve income, resilience, and economic participation.
WCIC is the first women-only trade chamber in the world, dedicated to empowering women entrepreneurs and women-led MSMEs in Sri Lanka through skills-building, business advisory services, networking etc. Among its many initiatives, WCIC’s flagship annual event, “Prathibhabhisheka” – Women’s Entrepreneurs Awards has empowered many women owned and women-led businesses in Sri Lanka to enhance their business resilience and competitiveness through improved governance processes, financial health, market recognition and global expansion.
Through this partnership, both DevPro and WCIC, will leverage their collective expertise, networks and resources to advance women’s economic empowerment and inclusion through projects, capacity building, research and policy advocacy focused on women entrepreneurship development, innovative business models, sustainability certification and credentials, export readiness and market integration and financial literacy and inclusion.
The MoU was signed by Gayani de Alwis, Chairperson of WCIC and Chamindry Saparamadu, Executive Director of DevPro in the presence of senior members of both teams.
Business
FRELLA launches world class wellness products locally with Baurs & Co.
FRELLA, Sri Lankan-born and internationally-respected natural beauty and wellness brand, is setting the stage to expand operations by entering the Sri Lankan retail market. As the country’s only dedicated wellness company operating at an international scale, this move marks a new chapter for a brand with a growing global presence that has already earned the trust of luxury hotels and international customers.
For over seven years, FRELLA has emerged as Sri Lanka’s leading wellness brand, serving clients and partners across more than 15 international markets. The brand’s entry into the Sri Lankan retail market marks a significant milestone, allowing local consumers to access globally respected wellness products developed from the island’s own healing traditions. This retail expansion is supported through a strategic partnership with Baurs, a trusted 170-year-old Swedish multinational company, ensuring sophisticated distribution and access aligned with international retail standards.
FRELLA is rooted in Sri Lanka’s ancient healing traditions and inspired by centuries-old Ayurvedic wisdom. All FRELLA products are specially designed as holistic wellness solutions for the body, skin, hair, and soul, and focuses on providing nourishment, balance, and healthy aging through refined, modern wellness systems.
Business
Writer Business Services enters Sri Lanka to partner with institutions to provide information management and payments solutions
Writer Corporation, one of India’s leading business groups, announced the launch of its subsidiary, Writer Business Services Pvt. Ltd., and the commencement of its operations in Sri Lanka. The expansion reflects Sri Lanka’s strategic importance in Writer’s regional growth plans and its role in supporting a highly regulated digital and financial services market which is currently undergoing digital transformation.
Sri Lanka’s continued focus on strengthening regulatory frameworks, digital platforms, and financial systems is shaping how institutions across banking, government, and enterprise sectors approach their business operations. There is a clear emphasis on secure, compliant, and resilient information and transaction environments that can scale with regulatory and business needs. Writer’s entry into Sri Lanka aligns with this direction, bringing global experience and a partnership-led approach to the market.
As part of its launch, Writer will establish a secure records and information storage facility in Seeduwa, Colombo. Designed to meet global standards for security, compliance, and disaster resilience, the facility will support banks, financial institutions, government bodies, and large enterprises in managing physical and digital information across its lifecycle.
Alongside information management, Writer brings established expertise in integrated payment services to support the modernization of transaction infrastructure across the banking and financial services sector. Its payments capabilities focus on strengthening availability, transaction continuity, and transparency across critical payment channels that underpin institutional reliability and customer confidence.
Writer’s digital payments offerings in Sri Lanka include end-to-end ATM and self-service terminal outsourcing, integrated channel ownership and managed services, field management applications, payment and reconciliation platforms, and remote monitoring with near real-time reporting. These solutions support financial institutions in improving uptime, strengthening governance, and enhancing operational efficiency across payment networks, in line with the continued evolution of electronic and automated payment systems.
Across information management and payments, Writer operates with an integrated portfolio spanning records and information management, business process outsourcing, cloud and digital services, data privacy, cybersecurity and enterprise payments infrastructure. These capabilities support institutions in addressing evolving regulatory requirements, digitization of legacy environments, and rising operational and cyber risks.
Writer’s local presence enables closer collaboration with clients and on-ground delivery, while supporting the development of Centres of Excellence across cybersecurity operations, SOC and NOC services, AI-led solutions, and payments operations and monitoring.
Writer’s Sri Lanka operations will be built, led, and run by Sri Lankan professionals, reflecting a long-term commitment to local talent growth and development.
Commenting on this development, Satyamohan Yanambaka, CEO, Writer Global Services Pvt. Ltd., assured Writer’s long-term commitment to the country’s digital ambitions. He said, “Writer’s entry into Sri Lanka reflects our belief that digital ambition in regulated environments must be supported by trust, sound governance, and strong execution. As institutions scale digital services, the reliability of information and payment systems, channel operations, and governance frameworks becomes increasingly important to public and institutional confidence. Our experience across information management, digital transformation, and enterprise payments enables us to support secure, large-scale financial ecosystems, with a clear commitment to building and leading these capabilities locally.”
Sri Lanka’s Digital Personal Data Protection framework raises expectations around how personal and sensitive information is secured and governed.
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