Features
ENDING THE FIRST YEAR WITH A BANG! – Part 7
CONFESSIONS OF A GLOBAL GYPSY
By Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca
Orders by Herr Kollmann
In the early 1970s one of the Expert Lecturers in Restaurant and Bar Service at the Ceylon Hotel School (CHS) was Herr Lothar Kollmann.. He dressed well with white shirts that were fashionably embroidered with a small Black (Schwartze) Rose. As a young man in his late teens, he had served in the German army during the World War II. He had lost two fingers in his right hand, due to a pre-mature grenade explosion. He often came to our class and said, “I need five volunteers”, showing the three remaining fingers from his right hand and two fingers from his left hand. This confused us. As this was for extra hard work, we never wanted to volunteer. Therefore, we would look down to avoid eye contact. Annoyed with this reaction, on one occasion, he waited for one minute and then turned red in anger. He pointed his index finger and ordered, “You, you and three of you, Kommen Sie, NOW!” We quickly marched behind him, obediently.
On another occasion when a group of students were relaxing during our 10:00 AM tea break, he came to us and asked, “Who has a licence to drive?” A third-year student, Walter Perumal, stood with his arm up and proudly announced, “Me, sir. I do”. Walter was anticipating an opportunity to drive the new van of CHS. Herr Kollmann grinned and said, “OK, Walter. Excellent. Now drive this tea trolley back to the kitchen and wash all these dirty tea cups.” That was the last time Walter volunteered for anything until he graduated from CHS.
Missing Cigarettes
Herr Kollmann smoked Rothmans Cigarettes imported from the UK, while students shared locally made much cheaper Bristol Cigarettes. One day we managed to hide his packet of cigarettes, but wondered why he never commented about it. Later we enjoyed smoking his Rothmans after we returned to the CHS hostel. Over thirty years later Herr Kollmann was invited by one my batch mates, Chris Isaac, to dinner at his home in Germany. When he noticed that Herr Kollmann had forgotten to bring his Rothmans, Chris had offered a cigarette to him. Herr Kollmann lit one cigarette and proceeded to put the whole packet of Rothmans into his coat pocket. He then stated, “Isaac, we are now quits!”
CHS focussed a lot in teaching us food production and service. It was able to recruit several expatriate experts with the generous funding from the Carl Duisberg Society and the West German Government. In addition, CHS was fortunate to obtain help from the International Labour Organization (ILO), an agency of the United Nations. The Food and Beverage Service training provided to us by a Swiss national, Mr. Jorge Müller, an ILO expert Maître d’hôtel was very popular. Mr. Müller was a very friendly person and loved to see his students progress in their careers. The ‘hands on’ basics in food and beverage service skills I learnt from Mr. Müller laid a strong foundation for my early career in hotel operations.
Nineteen years later, Mr. Jorge Müller and I became work colleagues. In 1990 we both worked for Schiller International University (SIU) Hotel Schools. He lectu
red at the SIU Hotel School on the Engelberg campus in Switzerland. I ran the SIU Hotel School on the London campus in the UK, as the Acting Director. We became good friends. Every time I went to Switzerland to teach hotel management as a Visiting Professor of the International Management Institute (IMI) in Lucerne, he hosted me to dinner.
I founded the International Hotel School (IHS) of Sri Lanka as the Managing Director, 30 years ago at the Mount Lavinia Hotel. I recruited a few former CHS personalities to assist me in establishing IHS. They included Mr. Eardley Edrisinha (our Vice Principal at CHS in the 1970s) as the Principal, Mr. Jorge Müller as an Adviser and a CHS graduate senior to me, Mr. Kamal Happuwatte (later the Principal of CHS) as the Curriculum Development Consultant. By then I had learnt that for any project to be successful, a leader must wisely surround him/herself with people better than him/herself. IHS will celebrate its 30th anniversary as the second oldest hotel school in Sri Lanka in September 2021.
Learning to Plan Hospitality Events
We learnt a few basic steps in event planning when we were involved in organizing a holiday party at the Ceylon Hotel School (CHS). That event was a success, so some of us continued looking for an opportunity to practice our newly acquired skills in event planning. The idea of celebrating the graduation of the third-year diploma students came up during a booze party at the CHS hostel. Our temporary “Dutch courage” made us ambitiously innovative in our suggestions. After the student representatives presented the concept of a Graduation Ball dinner dance open to public, the Principal and the teaching staff decided to support this idea. The leadership of the event was entrusted to the second-year students. As the first-year students, my batchmates were grouped into various sub committees to support the event.
The top venues for dinner dances in Sri Lanka at that time were three well-reputed hotels established in the 1860s – Galle Face Hotel, Mount Lavinia Hotel and the Grand Oriental Hotel (later Taprobane). These hotels were too expensive for us. Therefore, after we raised a small amount of funds through dance souvenir advertisements, we settled for the relatively inexpensive Samudra Hotel as the venue for the CHS Graduation Ball in 1972. The students did most of the work to organise a memorable event. We managed to raise sufficient f
unds to hire one of the most popular dance bands in Sri Lanka at that time – Gabo & the Breakaways. My good friend, lawyer-turned-musician, Sohan Weerasinghe, was their lead singer.
First-ever CHS Graduation Ball in 1972
In preparing for the big day, some of my batchmates learnt ballroom dancing and practiced at the hostel using broom sticks as phantom dance partners! Apart from learning ballroom dancing, one of the biggest challenges we had was finding actual dance partners. I was pleasantly surprised to be invited to join the table of one of our German-trained lecturers, Mr. Rohan Dias Abeysinghe. Knowing that his beautiful younger sister was attending the dance, I had some hope of partnering her. That plan did not materialise, as her brother was over-protective of her.
My other choice was a British teenage girl staying with her parents at Samudra Hotel. Unfortunately, a handsome CHS graduate who was two-years senior to me, acted promptly to book that girl as his partner. I was still not out of luck, as I finally found an Australian teenage girl holidaying in Sri Lanka, who became my partner. I liked the hot pants she wore to the dance. These were fashionable in the Western countries, but shockingly new to Sri Lanka at that time. With that trendy and groovy attire, my last-minute dance partner quickly became the talk of the event. A few of my poor batchmates who could not find dance partners were hoping to get an opportunity to dance with her, if and when I took a b
reak from dancing. I selfishly blocked any such partner-sharing arrangements by simply dancing non-stop with my partner. We nearly won the Baila dance competition held at the end around 5:00 am.
The first CHS Graduation Ball was a great success and we had lots of fun. We also made substantial profits. This tradition that we initiated has now continued with 25 more CHS Graduation Ball dinner dances held during the last 49 years. This event was rebranded as ‘Gravitas’ since the year 2009, to attract non-CHS hospitality professionals. It is now considered the most popular and prestigious event in the social calendars of the Sri Lankan hospitality industry management professionals. Not bad for an event wit
h a humble beginning that evolved during a student booze party at the CHS hostel in 1972.
The Worst in Class
Soon after the graduation and dance events were over, I received the bad news on the last day of our first year at CHS. I have placed last out of 28 students in my batch during the final examinations of year one. Unlike now, at that time the common practice was to publicly announce class overall positions and display final results on school notice boards. That 
was a humiliating practice, especially for the person coming last in class! As I was the only student in my batch who did not study at all, my batch mates were not surprised about my poor performance at the year-end examinations. I was too scared to go home for the summer vacation with my report card. When I finally went home, I was happy to hear that my father was away on some government business. My mother wanted to see my report and I told her a white lie, “CHS will send it by mail”. I had some breathing space which I used to hang out with my neighbourhood buddies. However, I felt like a ‘crab in boiling water.’
When my father returned from his trip, he opened the mail and there was an envelope with the CHS logo on it. The letter was from the CHS Principal, Herr Reinhold Sterner, and addressed to my father. The letter referred to my report card, which my father had not seen yet. The letter ended with a forceful paragraph which read, “Do yourself, your family, your son, this school, and the hotel industry of Sri Lanka, a big favour by removing Chandana Jayawardena from the Ceylon Hotel School immediately. He will not succeed in a profession such as hotel-keeping, which requires hard work, commitment and discipline.”
Sri Lanka needs to take full stock of its current economic situation and use to the maximum the potential in its GSP+ facility for export sector growth. In the process, it should ensure that it cooperates fully with the European Union. The urgency of undertaking these responsibilities is underscored by the issues growing out of the recent US decision to sweepingly hike tariffs on its imports, though differentially.
These were principal ‘takes’ for participants in the Pathfinder Foundation’s Ambassadors’ Roundtable forum held on April 8th at the Colombo Club of the Taj Samudra. The main presenter at the event was Ms. Carmen Moreno Raymundo, Ambassador of the European Union to Sri Lanka and the Maldives. The forum was chaired by Ambassador Bernard Goonetilleke, Chairman, Pathfinder Foundation. The event brought together a cross-section of the local public, including the media.
Ms. Moreno drew attention to the fact Sri Lanka is at present severely under utilizing its GSP+ facility, which is the main means for Sri Lanka to enter the very vast EU market of 450 million people. In fact the EU has been Sri Lanka’s biggest trading partner. In 2023, for instance, total trade between the partners stood at Euros 3.84 billion. There is no greater market but the EU region for Sri Lanka.
‘However, only Sri Lanka’s apparel sector has seen considerable growth over the years. It is the only export sector in Sri Lanka which could be said to be fully developed. However, wider ranging export growth is possible provided Sri Lanka exploits to the fullest the opportunities presented by GSP+.’
Moreno added, among other things: ‘Sri Lanka is one among only eight countries that have been granted the EU’s GSP+ facility. The wide-ranging export possibilities opened by the facility are waiting to be utilized. In the process, the country needs to participate in world trade in a dynamic way. It cannot opt for a closed economy. As long as economic vibrancy remains unachieved, Sri Lanka cannot enter into world trading arrangements from a strong position. Among other things, Sri Lanka must access the tools that will enable it to spot and make full use of export opportunities.
‘Sri Lanka must facilitate the private sector in a major way and make it possible for foreign investors to enter the local economy with no hassle and compete for local business opportunities unfettered. At present, Lanka lacks the relevant legal framework to make all this happen satisfactorily.
‘Sri Lanka cannot opt for what could be seen as opaque arrangements with bilateral economic partners. Transparency must be made to prevail in its dealings with investors and other relevant quarters. It’s the public good that must be ensured. The EU would like to see the local economy further opening up for foreign investment.
‘However, it is important that Sri Lanka cooperates with the EU in the latter’s efforts to bring about beneficial outcomes for Sri Lankans. Cooperation could be ensured by Sri Lanka fully abiding by the EU conditions that are attendant on the granting of GSP+. There are, for example, a number of commitments and international conventions that Sri Lanka signed up to and had promised to implement on its receipt of GSP+ which have hitherto not been complied with. Some of these relate to human rights and labour regulations.
‘Successive governments have pledged to implement these conventions but thus far nothing has happened by way of compliance. GSP+ must be seen as an opportunity and not a threat and by complying with EU conditions the best fruits could be reaped from GSP+. It is relevant to remember that GSP+ was granted to Sri Lanka in 2005. It was suspended five years later and restored in 2017.
‘The importance of compliance with EU conditions is greatly enhanced at present in view of the fact that Sri Lanka is currently being monitored by the EU with regard to compliance ahead of extending GSP+ next year. A report on Sri Lanka is due next year wherein the country’s performance with regard to cooperating with the EU would be assessed. The continuation of the facility depends on the degree of cooperation.
‘A few statistics would bear out the importance of Sri Lanka’s partnership with the EU. For example, under the facility Sri Lanka benefits from duty free access in over 66% of EU tariff lines. The highest number of tourist arrivals in Sri Lanka in 2023 was from the EU’s 27 member states. Likewise, the EU’s 27 member states rank second in the origin of inflows of foreign exchange to Sri Lanka; with Italy, France and Germany figuring as the main countries of origin. Eighty five percent of Sri Lanka’s exports to the EU market benefits from GSP+. Thus, the stakes for the country are high.’
Meanwhile, President, In-house Counsel & Legal Advisor, The European Chamber of Commerce of Sri Lanka, John Wilson said: ‘GSP+ should be seen as not only an opportunity but also as a necessity by Sri Lanka in the current international economic climate. ‘Implementation of local laws is what is needed. Considering the pressures growing out of the US imposed new tariff regime, a good dialogue with the EU is needed.
‘Sri Lanka’s level of business readiness must be upped. Among the imperatives are: An electronic procurement process, Customs reforms, a ‘National Single Window’, stepped-up access to land by investors, for example, a clear policy framework on PPPs and reform of the work permits system.’
It ought to be plain to see from the foregoing that Sri Lanka cannot afford to lose the GSP+ facility if it is stepped-up economic growth that is aimed at. It would be in Sri Lanka’s best interests to remain linked with the EU, considering the aggravated material hardships that could come in the wake of the imposition of the US’ new tariff regime. Sri Lanka would need to remain in a dialogue process with the EU, voice its reservations on matters growing out of GSP+, if any, iron out differences and ensure that its national interest is secured.
Chit-Chat
Chiara Tissera
Mrs. Queen of the World Sri Lanka 2024, Chiara Tissera, leaves for the finals, in the USA, next month
I had a very interesting chat with her and this is how it all went:
1. How would you describe yourself?
I am a sensitive and passionate individual who deeply cares about the things that matter most to me. I approach life with a heart full of enthusiasm and a desire to make meaningful connections.
2. If you could change one thing about yourself, what would it be?
Actually, I wouldn’t change a thing about myself because the person I am today, both inside and out, is the result of everything I’ve experienced. Every part of me has shaped who I am, so I embrace both my strengths and imperfections as they make me uniquely me.
3. If you could change one thing about your family, what would it be?
If there’s one thing I could change about my family, it would be having my father back with us. Losing him six years ago left a void that can never be filled, but his memory continues to guide and inspire us every day.
4. School?
I went to St. Jude’s College, Kurana, and I’m really proud to say that the lessons I gained during my time there have shaped who I am today. My school and teachers instilled in me values of hard work, perseverance and the importance of community, and I carry those lessons with me every day. I was a senior prefect and was selected the Deputy Head Prefect of our college during my tenure.
5. Happiest moment?
The happiest moment of my life so far has been winning the Mrs. Sri Lanka 2024 for Queen of the World. It was a dream come true and a truly unforgettable experience, one that fills me with pride and gratitude every time I reflect on it.
6. What is your idea of perfect happiness?
Happiness is a deeply personal and multifaceted feeling that often comes from a sense of contentment, fulfillment and well-being. For me, perfect happiness is in moments of joy, peace and accomplishments … and also being surrounded by my loved ones.
7. Are you religious?
Yes, I’m a very religious person. And I’m a firm believer in God. My faith guides me through life, providing strength, dedication and a sense of peace in every situation. I live by the quote, ‘Do your best, and God will do the rest.’
8. Are you superstitious?
I’m not superstitious. I believe in making my own decisions and relying on logic and faith rather than following superstitions.
9. Your ideal guy?
My ideal guy is my husband. He is compassionate, understanding and is always there to support me, no matter what. He’s my rock and my best friend – truly everything I could ever want in a partner.
10. Which living person do you most admire?
The living person I admire the most is definitely my mummy. Her strength, love and unwavering support has shaped me into who I am today. She is my role model and she inspires me every day with her wisdom and kindness.
11. Your most treasured possession?
My most treasured possession is my family. They are the heart of my life, providing me with love, support and strength. Their presence is my greatest blessing.
12. If you were marooned on a desert island, who would you like as your companion?
I would like to have my spouse as my companion. Together, we could make the best of the situation, supporting each other, sharing moments of laughter and finding creative ways to survive and thrive.
13. Your most embarrassing moment?
There’s quite a few, for sure, but nothing is really coming to mind right now.
14. Done anything daring?
Yes, stepping out of my comfort zone and taking part in a pageant. I had no experience and was nervous about putting myself out there, but I decided to challenge myself and go for it. It pushed me to grow in so many ways—learning to embrace confidence, handle pressure, and appreciate my own uniqueness. The experience not only boosted my self-esteem but also taught me the value of taking risks and embracing new opportunities, even when they feel intimidating.”
15. Your ideal vacation?
It would be to Paris. The city has such a magical vibe and, of course, exploring the magical Eiffel Tower is in my bucket list. Especially the city being a mix of history culture and modern life in a way that feels timeless, I find it to be the ideal vacation spot for me.
16. What kind of music are you into?
I love romantic songs. I’m drawn to its emotional depth and the way they express love, longing a connection. Whether it’s a slow ballad, a classic love song or a more modern romantic tune these songs speak to my heart.
17. Favourite radio station?
I don’t have a specific radio station that I like, but I tend to enjoy a variety of stations, depending on my mood. Sometimes I’ll tune into one for a mix of popular hits, other times I might go for something more relaxing, or a station with a certain vibe. So I just like to keep it flexible and switch it up.
18. Favourite TV station?
I hardly find the time to sit down and watch TV. But, whenever I do find a little spare time, I tend to do some spontaneous binge – watching, catching whatever interesting show is on at that moment.
19 What would you like to be born as in your next life?
Mmmm, I’ve actually not thought about it, but I’d love to be born as someone who gets to explore the world freely – perhaps a bird soaring across continents.
20. Any major plans for the future?
Let’s say preparing and participating in the international pageant happening in the USA this May. It’s an exciting opportunity to represent myself and my country on a global stage. Alongside this, I am dedicated to continuing my social service work as a title holder, striving to make a meaningful difference in the lives of others through my platform.
The formation of wrinkles and fine lines is part of our ageing process. However, if these wrinkles negatively impact appearance, making one look older than they actually are, then trying out some homemade remedies, I’ve listed for you, this week, may help in giving your skin a fresher look.
* Banana:
Bananas are considered to be our skin’s best friend. They contain natural oils and vitamins that work very perfectly to boost our skin health. Skincare experts recommend applying the banana paste to the skin.
Take a ripe banana and mash a quarter of it until it becomes a smooth paste. Apply a thin layer of the banana paste on your skin and allow it to sit for 15 to 20 minutes before washing it off with warm water.
* Olive Oil:
Olive oil works as a great skin protector and many types of research suggest that even consuming olive oil may protect the skin from developing more wrinkles. Olive oil contains compounds that can increase the skin’s collagen levels. Yes, olive oil can be used as a dressing on your salads, or other food, if you want to consume it, otherwise, you can apply a thin layer of olive oil on your face, neck and hands and let it stay overnight.
* Ginger:
Ginger serves to be a brilliant anti-wrinkle remedy because of the high content of antioxidants in it. Ginger helps in breaking down elastin, which is one of the main reasons for wrinkles. You can have ginger tea or grate ginger and have it with honey, on a regular basis.
* Aloe Vera:
The malic acid present in Aloe Vera helps in improving your skin’s elasticity, which helps in reducing your wrinkles. Apply the gel once you extract it from the plant, and leave it on for 15-20 minutes. You can wash it off with warm water.
* Lemons:
Lemons contain citric acid, which is a strong exfoliant that can help you get rid of your dead skin cells and wrinkles. Also, as an astringent and a cleansing agent, it helps to fade your wrinkles and fine lines. You can gently rub a lemon slice in your wrinkled skin and leave it on for 10-15 minutes. Rinse afterwards and repeat this process two to three times a day.
* Coconut Oil:
Coconut oil contains essential fatty acid that moisturises the skin and helps to retain its elasticity. You can directly apply the coconut oil, and leave it overnight, after gently massaging it, for the best results.
Enforcing the law against bribery and corruption is not an act of political revenge but a profound human responsibility – President
Sun directly overhead Hatthikuchchi, Kalankuttiya, Halmillewa, Ipalogama, Palugaswewa and Habarana at about 12:11 noon. today [10]
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