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General availability of Azure OpenAI Service expands access to large, advanced AI models

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Large language models are quickly becoming an essential platform for people to innovate, apply AI to solve big problems, and imagine what is possible. As part of a continued commitment to democratizing AI, and the ongoing partnership with OpenAI, Microsoft announced the general availability of Azure OpenAI Service.

With Azure OpenAI Service now generally available, more businesses can apply for access to the most advanced AI models in the world—including GPT-3.5, Codex, and DALL•E 2—backed by the trusted enterprise-grade capabilities and AI-optimized infrastructure of Microsoft Azure, to create cutting-edge applications. Customers will also be able to access ChatGPT—a fine-tuned version of GPT-3.5 that has been trained and runs inference on Azure AI infrastructure—through Azure OpenAI Service soon.

Empowering customers to achieve more

Microsoft debuted Azure OpenAI Service in November 2021 to enable customers to tap into the power of large-scale generative AI models with the enterprise promises that customers have come to expect from Azure cloud and computing infrastructure—security, reliability, compliance, data privacy, and built-in Responsible AI capabilities.

Since then, the company has seen the breadth of how Azure OpenAI Service has enabled customers—from generating content that helps better match shoppers with the right purchases to summarizing customer service tickets, thereby freeing up time for employees to focus on more critical tasks.

Customers of all sizes across industries are using Azure OpenAI Service to improve experiences for end-users, and streamline operational efficiencies internally. From startups to multinational corporations, organizations small and large are applying the capabilities of Azure OpenAI Service to advanced use cases such as customer support, customization, and gaining insights from data using search, data extraction, and classification.

Azure—the best place to build AI workloads

The general availability of Azure OpenAI Service is not only an important milestone for Microsoft customers but also for Azure.

Azure OpenAI Service provides businesses and developers with high-performance AI models at production scale with industry-leading uptime. This is the same production service that Microsoft uses to power its own products, including GitHub Copilot, an AI pair programmer that helps developers write better code, Power BI, which leverages GPT-3-powered natural language to automatically generate formulae and expressions, and the recently-announced Microsoft Designer, which helps creators build stunning content with natural language prompts.

All of this innovation shares a common thread: Azure’s purpose-built, AI-optimized infrastructure. Azure is also the core computing power behind OpenAI API’s family of models for research advancement and developer production.

Azure is currently the only global public cloud that offers AI supercomputers with massive scale-up and scale-out capabilities. With a unique architecture design that combines leading GPU and networking solutions, Azure delivers best-in-class performance and scale for the most compute-intensive AI training and inference workloads. It’s the reason the world’s leading AI companies including OpenAI, Meta, Hugging Face, and others—continue to choose Azure to advance their AI innovation. Azure currently ranks in the top 15 of the TOP500 supercomputers worldwide and is the highest-ranked global cloud services provider today. Azure continues to be the cloud and compute power that propels large-scale AI advancements across the globe.

A responsible approach to AI

As an industry leader, Microsoft recognizes that any innovation in AI must be done responsibly. This becomes even more important with powerful, new technologies like generative models. Microsoft has taken an iterative approach to large models, working closely with partner OpenAI and customers to carefully assess use cases, learn, and address potential risks.

Additionally, the company has implemented its own guardrails for Azure OpenAI Service that align with Responsible AI principles. As part of Microsoft’s Limited Access Framework, developers are required to apply for access, describing their intended use case or application before they are given access to the service. Content filters uniquely designed to catch abusive, hateful, and offensive content constantly monitor the input provided to the service as well as the generated content. In the event of a confirmed policy violation, Microsoft may ask the developer to take immediate action to prevent further abuse.



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“RDB Drives Unprecedented Growth with Record Profits Fueling Expansion and Development Impact” 

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The Regional Development Bank (RDB) delivered an exceptional financial performance for the year ended 31 December 2025, recording an 86% year-on-year increase in Profit After Tax to LKR 2.37 billion. The Bank’s total income reached LKR 42.81 billion, driven by a 23.89% growth in Net Interest Income to LKR 24.23 billion, complemented by steady contributions from both interest and fee-based income streams. This performance highlights the Bank’s ability to optimise its asset base while sustaining a well-diversified and resilient revenue profile.

Marking its 40th anniversary in 2025, the Bank’s exemplary performance underscores the strength of its resilient operating model, disciplined execution, and its growing role as a catalyst for inclusive economic progress in Sri Lanka. Profitability metrics strengthened notably, with Return on Assets (ROA) improving to 1.70% and Return on Equity (ROE) increasing to 11.77%, demonstrating enhanced efficiency in capital deployment and earnings generation.

Commenting on the Bank’s performance, Chairman Lasantha Fernando stated,

“Our performance in 2025 reflects the strength of a purpose-driven banking model that successfully balances financial sustainability with national development priorities. As Sri Lanka progresses on its path to recovery, our commitment to enabling inclusive growth remains unwavering.”

The Bank continued to expand its development-focused lending portfolio, with loans and receivables growing by 23.59% to LKR 302.54 billion. This growth supported priority sectors including agriculture, SMEs, manufacturing, housing, and rural enterprises representing segments critical to national economic revitalisation. Importantly, this expansion was achieved alongside improved asset quality, with the Stage 3 impaired loans ratio declining to 4.06% from 6.25%, demonstrating robust credit risk management and effective recovery strategies.

Customer confidence remained strong, with deposits increasing by 11.85% to LKR 283.72 billion, driven by growth in both savings and fixed deposits. The Bank also maintained liquidity ratios well above regulatory thresholds, reinforcing its financial stability and resilience

Asanga Tennakoon General Manager/Chief Executive Officer, highlighted” last year’s results underscore the impact of disciplined execution, prudent risk management, and a strong customer-centric approach. Looking ahead, we will continue to expand our reach, strengthen digital capabilities, and deepen financial inclusion to create sustainable value for all stakeholders.”

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SLIC Life and SLIC General Create New Employment Opportunities

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New Trainee Insurance Assistants receiving their appointment letters from (L-R) Nalin Subasinghe (CEO of SLICLL), Nusith Kumaratunga (Chairman of SLIC) and Dr. Sameera Dharmasena (CEO of SLICGL

Sri Lanka Insurance Life Ltd (SLICLL) and Sri Lanka Insurance General Ltd (SLICGL) together appointed 112 Trainee Insurance Assistants, marking one of the largest recruitments across both companies in recent years.

Of the total intake, 87 candidates joined SLICGL while 25 candidates were appointed to SLICLL. This recruitment reflects the continued efforts of both companies to strengthen their workforce while contributing to employment opportunities.

The recruitment process was conducted through a structured and independent evaluation framework to ensure transparency and merit-based selection. Applications were invited from eligible candidates island-wide, followed by a written examination. Candidates who met the required benchmarks were shortlisted for interviews conducted by an independent panel, reinforcing fairness and credibility throughout the process.

The newly appointed Trainee Insurance Assistants represent a diverse and capable talent pool. Approximately 30% of the recruits are graduates, while all candidates possess the required academic qualifications, including G.C.E. Ordinary Level and Advanced Level certifications, or equivalent diplomas and higher qualifications.

This intake is aligned with the long-term focus of SLICLL and SLICGL on developing human capital and nurturing future-ready professionals within the insurance industry. The new recruits will have access to structured career growth opportunities, enabling them to build sustainable careers within the organisations. Efforts have also been made to assign employees to locations closest to their places of residence, subject to operational requirements, ensuring both efficiency and employee convenience.

Commenting on the appointments, Nusith Kumaratunga, Chairman of Sri Lanka Insurance stated, “The onboarding of this new group of Trainee Insurance Assistants reflected our continued focus on building strong and capable teams across both SLICLL and SLICGL. By maintaining a transparent and merit-based selection process, we remained committed to creating opportunities for talented individuals while strengthening the foundations for long-term organisational growth. This initiative also aligned with our broader role in supporting employment generation and contributing to the country’s economic progress.”

The official appointment ceremony was held on 7th April 2026 at the SLIC Head Office, in the presence of the Chairman and the Corporate Management of SLICLL and SLICGL, marking an important milestone in the organisations’ ongoing people development journey.

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99x Wins Five Awards at Best Management Practices Awards ‘26, Showcasing AI-led Transformation

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Team 99x winning the Overall Gold Award at the CPM Best Management Practices Awards 2026

99x, a leading global product engineering company, has secured five major accolades at the CPM Best Management Practices Awards 2026, including an Overall Gold Award, positioning the company among Sri Lanka’s top-performing organisations in management excellence. The company was also recognised as the Sector Winner for IT, Software & BPO Services, named among the Forty Outstanding Companies, and received the Best Management Practices Excellence Award. In addition, Hasith Yaggahavita, CEO of 99x, was honoured with the Leadership Excellence Award, acknowledging his role in driving the organisation’s AI-led transformation.

The recognition was awarded for 99x’s submission titled ‘Embracing AI: Rethinking Talent, Products & Services,’ which addressed one of the most pressing shifts facing the global technology services industry today. As AI continues to redefine how software is built and delivered, traditional outsourcing models are being challenged from reduced reliance on large engineering teams to a growing shift toward outcome-based delivery and faster go-to-market expectations.

Chatura De Silva, Chief AI Officer at 99x, stated, “Winning five awards at one stage is a proud moment for us as a team. While AI is driving change across the industry, what made this possible is how we chose to adapt to it. We recognised that AI is not just a layer on top of what we do, but that it changes the foundation of how value is created. This transformation was about connecting both our talent and delivery, while embedding AI across everything we do”.

Selected from over 150 award submissions, 99x was also among the top 10 organisations invited to present its journey at the CPM Management Insights Summit 2026, placing its transformation on a national stage among the country’s most forward-thinking enterprises. Chatura De Silva, Kalana Wijesekara, Chief Developer Experience Officer and Chrishan de Mel, Chief Marketing and Corporate Affairs Officer, presented 99x’s story.

Commenting on the significance of this year’s awards, Dilshan Arsakularathna, CEO of The Institute of Chartered Professional Managers of Sri Lanka, stated, “99x securing the Overall Gold Award among organisations across multiple industries reflects the level at which Sri Lanka’s IT sector is progressing today. It demonstrates how companies are building real capability and driving innovation that can confidently stand on a global stage. Notably, 99x has now become the first organisation to secure the Overall Gold Award twice across the five editions of the BMPC Awards. This remarkable achievement reflects their strong commitment to sustaining excellence and continuously embedding best management practices within their operations. What stood out with 99x was how they have adapted to change in a practical and forward-thinking manner, reshaping how they operate and deliver value, while setting a compelling benchmark for modern management practices.”

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