Connect with us

Features

Mastering Hospitality Promotions

Published

on

CONFESSIONS OF A GLOBAL GYPSY

Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca

Resorts Vs. Business Hotels – Key Adjustments

Two useful lessons I learnt early in my hotel career were ‘Creating a Buzz’ for the operation/department/hotel I was leading and ‘Making a Name’ for myself as an innovative hospitality professional. In addition, I learnt that it is essential to quickly understand the local culture and adjust the manner in which I communicate to blend in with the key market segments important to the business.

As Colombo was my birth place, it was easy for me to do this at Le Galadari Meridien Hotel in Colombo. However, predominantly as a resort hotelier up to 1986, I was new to the five-star market in Colombo. I learnt a few things quickly with an aim to blend in well for success.

Unlike smaller resort hotels managed by local companies, operating large five-star business hotels managed by international hotel corporations were usually complex. In terms of committees, large numbers of meetings, detailed reports and lengthy budgeting processes, management of internationally branded hotels was more challenging and time consuming. I always believed that managing by walking around and being seen in action would be essential for hospitality managers. At Le Galadari Meridien, I had to balance these two aspects to be productive.

I made sure that I did all my meetings and office work during non-busy times of the banqueting, restaurants, bars and the night club operations. That allowed me to spend extra time interacting with our customers. I found the elegant lobby of Le Galadari Meridien a wonderful place for me to do ‘Meet and Greet’ and valuable Public Relations (PR) with our in-house guests, as well as, with non-resident customers.

Self-Marketing

Having done ‘Creating a Buzz’ and ‘Making a Name’ fairly effectively at Le Galadari Meridien, I was invited to give a guest lecture on ‘Self Marketing and Career Planning’ to the fourth-year management students of the Ceylon Hotel School.

At the end of my lecture, I simply suggested to the students, to ask themselves three questions as the basis for planning their careers:

1. Where am I? (Current position, personal and professional strengths and weaknesses);

2. Where do I want to go? (Ideal future positions I would like to target);

3. How do I get there? (Action plan for career development to reach the identified goal).

When I said to that group of students that on January 1 every year, I ask myself these three questions and then do a one-page revised career plan for seven years, they were surprised. This is something I continued to do annually like a rolling plan until I reached the age of 58, and set up my consulting firm.

Within six months of joining Le Galadari Meridien, towards the end of the year 1986, I was confirmed as the Food & Beverage Manager. After completing my performance review and before confirming my promotion, the General Manager, Jean-Pierre Kaspar took me to lunch at a competitor hotel – Ramada Renaissance. “Chandi, all Food & Beverage Managers of Le Meridien around the world are French. Are you 100% sure that you can do this job?” he asked. I said, “Just look at the Profit and Loss account. In the last six months, we have doubled the Food and Beverage departmental profits since I succeeded a Frenchman! You have no choice, but to confirm me.” He laughed and handed over my new letter of appointment.

Another six months later I was promoted again, as the Director of Food & Beverage, a job title unique at that time for any Sri Lankan hotelier. After promoting me, Mr. Kaspar asked me, “What is your career goal in seven years’ time?” Having already done my rolling seven-year plan, I boldly said that, “I would like to succeed you as the General Manager of Le Galadari Meridien!”. After a pause he said, “Chandi, that’s a realistic goal. I think that you could do that, but let’s make a plan.”

Over lunch, Mr. Kaspar wrote a plan for me on a paper napkin and gave it to me. He suggested that I work as the Director of Food & Beverage of Le Galadari Meridien for two more years. Then ideally, move to a Le Meridien in the Far East or the Middle East for three years at the same level, but on an expatriate contract. “Then you should aim to come back here as the number two or Executive Assistant Manager for two years. In seven years from today, at age 39, it would be a good time for you to get promoted as a Le Meridien General Manager.” We shook hands.

After laying out a very attractive career plan for me, Mr. Kaspar said: “First, let’s work on the next steps. In the coming year I will arrange for you to shadow the Directors of Food & Beverage of two busy Le Meridien hotels in Singapore. After that, I will try my best to fully sponsor you to attend Le Meridien Management Development program at Meridien Management Institute in France, followed by two management observer placements in Paris and London.”

All those steps worked out as per our plan, for which I am most grateful to Mr. Kaspar. To ensure career progress, in addition to ambition, a good plan and hard work, one needs great mentors and some luck. “You market yourself very well!” Mr. Kaspar remarked. He then said, “Next week the new Regional Vice President for Le Meridien, Mr. Ducray will be visiting us for the first time. He is my immediate boss. You need to impress him.” Mr. Kaspar planted some seeds in my mind. I did exactly that and my official trip to Singapore was confirmed.

Additional Duties – Advertising (Ad) and Promotions

In 1987, I told Mr. Kaspar that I had studied Marketing as a part of my graduate studies in Sri Lanka and England, and I now wished to embark on studies to graduate from the prestigious Chartered Institute of Marketing (CIM), in the United Kingdom. He then delegated a couple of his duties to me. I was put in charge of leading all local media ads and handling special promotions. In performing these new tasks, I coordinated with the Public Relations (PR) Manager and the Director of Sales.

I enjoyed these new duties outside the scope of the Food and Beverage Division. On behalf of the General Manager, I chaired the weekly, advertising meetings with the hotel’s advertising agency – Creative Services Limited — led by a childhood friend and neighbour from Bambalapitiya Flats, Herman Gunasekara. His uncle, Anandatissa de Alwis, who was an ad and promotions guru, had founded this agency. I also worked with them to produce the monthly, promotional newsletter of the hotel and the colourful, event promotional posters.

I was given a free rein and I generously promoted Food and Beverage products and events to our local customers. The first, festive season events I led in organizing at Le Galadari Meridien, including three New Year’s Eve dances, were highly successful and profitable. I was able to combine three of my skills (Food & Beverage Management, Marketing and Art) into this task. I used the Le Meridien ad manual with hundreds of beautiful illustrations done by artist Ken Maryanski.

The Magic of Ken Maryanski

Le Meridien launched the worldwide career of famous Artist, Ken Maryanski by choosing his instantly, identifiable Gallic images. After graduating from the New England School of Art, he began his career as an Art director and designer, while doing occasional posters for Le Meridien Boston. According to the artist, it took the unique vision, a refreshing spirit, and the French personality of Le Meridien, to fine-tune his style. Maryanski’s work has been showcased in Vanity Fair, The New Yorker, The Wall Street Journal and several other English, French and German publications. Over the years Ken Maryanski had visited most of Le Meridien properties around the world, to find creative inspirations for new artwork.

Ten years later, by the time I opened Le Meridien Jamaica Pegasus Hotel as its General Manager, Maryanski’s amusing caricatures had clearly become the trademark image for all Le Meridien hotels around the world. In 1997, Le Meridien head office in Paris initiated a series of travelling exhibitions of Ken Maryanski’s artwork, in selected five-star hotels. I was happy to organize Le Meridien – Ken Maryanski art exhibition in Jamaica, as a part of the 25th anniversary celebrations of Le Meridien. As a semi-professional visual artist and a former curator of an art gallery in South America, a few years prior to that, I took a personal interest in mounting this exhibition in Kingston, Jamaica.

Although I never had the privilege of meeting Ken Maryanski, when he passed away in early 2022, I was saddened. Since 1987, when I first used his illustrations for ads of Le Galadari Meridien, I felt a creative connection to him. I considered him a creative genius, and I was an ardent fan of his work. Ken’s quick wit, sarcasm and complex imagination, will live on through his art.

New Professional Focus on Marketing

My involvement in ads, PR and promotions during my time at Le Galadari Meridien, opened several new doors for me. Since I first did an Interactive Marketing course at the University of Colombo in 1981, taught by one of the greatest Marketers in Sri Lanka – Mr. Stanley Jayawardena (then Chairman of Unilever, Sri Lanka), I was fascinated with the concept of Marketing. That inspired me to study Marketing further with the Chartered Institute of Marketing (CIM) in the United Kingdom and I eventually became a graduate of the CIM.

Although, I loved Ken Maryanski illustrations, when Le Meridien produced a detailed ad manual, I had a few challenges. The hotel company insisted that all their hotels around the world use similar ads when promoting events such as Christmas, New Year’s Eve, Valentine’s Day, Mother’s Day etc. At that point, I began having doubts that it was a good idea.

I felt it was clever to maintain a broad theme for the corporate image. However, hoteliers operating Le Meridien hotels in different parts of the world should be given some flexibility in ads to promote events popular with locals. As different market segments have different likes, dislikes, attitudes, beliefs, cultures and customs, flexibility in ads and communication is important. When I studied advanced, hotel management at Meridien Management Institut in France, I debated this point. Although our French professors did not agree with me, the participating managers from around the world agreed with my viewpoint.

Those discussions I had in France sparked my interest in further investigating this aspect. I embarked for a MPhil/PhD in International Hotel Marketing at the University of Surrey, in England, in 1990. The working title of my doctoral thesis was ‘Effectiveness of Advertising – An Analysis in the context of International Five-star Hotels’.

In later years, I taught Hospitality and Tourism Marketing as a Professor/Visiting Professor in England, Sri Lanka, Switzerland, Guyana and Canada. In Jamaica, at the University of the West Indies, as a Senior Lecturer in Tourism Management, I coordinated Marketing courses for over 2,000 students in their Department of Management Studies.

When I migrated to Canada, I worked as the Vice President – Market Development of the Canadian School of Management and as the International Vice President of the parent company – IMCA Socrates Limited in England. My long journey in promotions, sales and marketing stemmed from that initial, practical experience at Le Galadari Meridien in the late 1980s. Thank you Mr. Kaspar and Le Meridien!

Promoting Banquets

I was fortunate to get opportunities to lead a series of exciting and large banquets at Le Galadari Meridien Hotel. I led a large, outside catering event when the new building of Lake House was opened by the President of Sri Lanka J. R. Jayewardene in 1987. Soon after that event, I received a very, nice letter from Mr. Kaspar.

He stated, “I would like to thank you, personally, for having successfully organized the outside catering at Lake House. It has been brought to my attention that this is the first outside catering for over 1,000 persons handled by our hotel since its inception. Congratulations for your accomplishment! I am proud to have you on my team!” I was motivated by that letter and issued letters with the same ending sentence, to members of my management teams in the five hotels I managed in later years.

In 1987, a new trend in Colombo was to have large coffee mornings as fund raisers. These were cocktail reception type events, but with iced coffee, snacks and sweets, mainly for ladies who walked around the booths of many sponsors. We made a name as an ideal venue for coffee mornings for over 1,000 participants. Other hotels could not match our package, which included special rates by top bands we had under contract at Le Meridien.

We also made good profits from large Biriyani (popular Mughlai cuisine) lunch and dinner weddings for rich Muslim families. As the hotel was owned by a Middle Eastern family – Galadari, by contract we had to serve halal food and it was prohibited to serve pork, ham or bacon. Although that was a challenge in our menu planning for an international clientele, I started to publicize it in order to get more bookings for Biriyani weddings from Muslim families.

We also allowed free tasting of the Biryani menus for ten, close family members about a month before each wedding and before the full payment was made. That gesture was popular. We were willing to change the dishes slightly to suit the culinary traditions of each family. Our Banquet Chef understood the importance of being flexible to please the customers.

“How many people were invited by my cousin Hameed for his son’s wedding that he hosted at the Bougainville Ballroom, last month?” a rich gem merchant asked me and Ananada Warakawa, the new Banquet Manager I recruited. I remembered the number as 1,050 but shrewdly, I rounded up the figure. I knew that holding the largest wedding was a status symbol for some competitive rich families. “Mr. Ahamed, your cousin hosted nearly 1,100” I said. He looked at his son and then said, “We need to do better than that. Mr. Jayawardena, can you cater for 1,200?” We agreed, but in addition to the ballroom, we had to use all private dining rooms closer to the ballroom.

The next wedding was booked for 1,250 persons and Ananada Warakawa was getting very nervous. Eventually, when I pushed him to take a booking for a Biriyani dinner wedding of 1,500 persons, he told me, “Boss, even if we use all corridors between the ballroom and private dining rooms, we cannot accommodate that number!” I said, “Don’t worry. I have already spoken with Mr. Chandra Mohotti, the Director of Rooms Division, and my flexible peer. He is allowing us to use a section of the hotel lobby for the wedding. We have to cover that section well with screens, so that our room guests will not be disturbed while checking in.”

We broke the all-time record with a wedding of 1,500 and the food and service were well coordinated. However, Mr. Kaspar was very unhappy when he saw an overflow of 150 people eating Biryani in a section of the lobby. “Chandi, never do that again. The lobby is out of bounds for banquets! Remember, we run a five-star French hotel!” he said. “OK, boss!” I agreed with him and stopped trying to set new banquet records in Colombo!



Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Features

Why should faith promote justice?

Published

on

St Sebastian's Church in Negombo in the aftermath of the Easter Sunday attacks

A catholic response to national pursuit of accountability

By Rev. Dr. Rashmi M.Fernando, S.J.

Sri Lanka appears to be entering a decisive chapter in its ongoing investigations regarding the Easter Sunday bombings, in 2019, and other accountability issues. For decades, our nation has carried the heavy burden of unresolved wounds: corruption, enforced disappearances, political assassinations, abductions, financial crimes, abuse of power, and the many forms of violence that have left individuals, families, and communities searching for truth and closure. Many citizens have cast their votes with the hope that a new political administration would have the courage to pursue accountability where previous governments have failed.

Why Justice if Forgiveness is a Christian Virtue?

As investigations continue and legal processes unfold, however, another familiar phenomenon has emerged. Those who fear accountability, or those who perceive themselves or their political allies to be threatened by investigations, increasingly appeal to religion—particularly the Catholic Church—to argue that Christians should simply “forgive and forget.”

Some have even criticized local Church leaders for continuing to seek the truth, suggesting that Christians should move on because forgiveness lies at the heart of the Gospel. If Christians are called to forgive, why continue investigating crimes? Why pursue accountability? Why insist on knowing who was responsible?

The argument sounds pious. But it is profoundly incomplete. It raises a fundamental question for Christians, and particularly for Catholics: Does forgiveness require us to abandon the pursuit of justice? If not, why?

The Cry of the Oppressed is the Cry of the Church Demanding Justice

The answer of the Christian tradition is unequivocal: No. Indeed, authentic Christian faith does not ask us to choose between forgiveness and justice. It calls us to hold them together. The Catholic tradition begins with a simple but profound conviction: every human being possesses an inviolable dignity because every human being is created in the image and likeness of God.

Consequently, any act of violence committed both personally and collectively is not merely a violation of a rule. It is ultimately a violation of God’s image and likeness and, consequently, the very dignity and nature of the whole of humanity. For this reason, Catholic Social Teaching (CST) reminds us that the common good is not simply whatever benefits the majority or those who possess power. The common good includes the social conditions that allow every person and community to flourish.

Moreover, CST has a particular concern for those whose voices are the weakest, those whose voices are made weak, and those whose dignity is most easily ignored. This is the foundation of the Church’s preferential option for the poor and vulnerable. When people are abducted, when families are denied the truth about disappeared loved ones, when public resources are stolen, when political power is abused, when the poor are exploited, when violence is permitted to go unpunished, or when institutions are manipulated to protect the powerful, something more than law is being violated. The dignity of persons and the moral foundations of society itself are being wounded.

That is why the Church cannot be indifferent when victims are silenced. Because they lack political power, the Church cannot remain neutral when families continue to live with unanswered questions. She cannot call for peace while ignoring the cry for justice of those who have suffered. A peace built upon silence is not necessarily peace. Often it is a sign that the poor and the wounded have cried without anyone to hear them. That is why the Christian faith requires a voice, a voice that cries out for truth, dignity, responsibility, the common good, solidarity, and restoration.

Promotion of Justice is an Absolute Requirement of the Service of Faith

The Church does not seek political power by standing with victims. She stands with them because the God she worships is the God who hears the cry of the needy. The God of the Scriptures repeatedly hears the cry of the poor, the widow, the orphan, the stranger, and the oppressed. The Jesus of the Gospels consistently moves toward those whom society pushes to the margins.

The Second Vatican Council gave Catholics a renewed understanding of the Church’s relationship with the world. Gaudium et Spes famously reminds us that the “joys and hopes, the griefs and anxieties” of the people of our time are also the joys and hopes, griefs and anxieties of Christ’s followers. The Church, therefore, cannot isolate herself inside sanctuaries while society suffers outside her doors. When injustice wounds society, silence is not always neutrality. Silence itself becomes a moral decision.

The conviction of the Council has particular significance for the Society of Jesus. The 32nd General Congregation of the Society of Jesus, in 1975, articulated one of the defining principles of contemporary Jesuit mission: “The service of faith, of which the promotion of justice is an absolute requirement.”

The wording matters. The promotion of justice is not presented as an optional consequence of faith—as though some Christians might be interested in justice while others might simply concentrate on prayer and personal holiness. It is an absolute requirement of authentic faith. The Jesuit understanding of mission subsequently developed around the inseparable relationship between faith, justice, reconciliation, and dialogue. Later General Congregations of the Society emphasised reconciliation with God, with one another, and with creation.

Reconciliation here does not mean dismissing, forgetting, or unnoticing. Neither does it mean protecting perpetrators from accountability. Nor does it mean asking victims to sacrifice truth for the convenience of society. Forgiveness without truth becomes sentimentality. Justice without forgiveness can become vindictiveness.

The Reality of Social Sin Beyond Individuals

The distinction between faith and justice becomes even more important when we recognise that sin is not always merely individual. Catholic Social Teaching (CST) speaks of structures that can perpetuate injustice. Pope John Paul II, particularly in Sollicitudo Rei Socialis, developed the language of “structures of sin” to describe social, economic, political, and cultural arrangements in which sinful choices become embedded and reproduced. This means that Christian responsibility does not end with asking, “Who committed the individual wrong?” We must also ask: What structures allowed it to happen? Who benefited from it? Who was silenced? Which institutions failed? What must change so that it does not happen again?

For this reason, the liberation theologians in the Church, such as Gustavo Gutiérrez, Jon Sobrino, and Ignacio Ellacuría, insisted that the Gospel requires Christians to confront structures that perpetuate human suffering. Ellacuría, the Jesuit theologian murdered in El Salvador, in 1989, spoke of the need to “take the crucified people down from the cross.” The phrase is powerful because it reminds us that Christian compassion cannot remain merely emotional. It must become transformative. To stand beside the crucified is also to ask why they were crucified in the first place—and what must change so that others are not crucified tomorrow.

Archbishop Óscar Romero of El Salvador, who was assassinated while celebrating Mass after courageously speaking against violence and social injustice, once observed that there are things that can be seen only through eyes that have cried.

This is a profound theological truth. Those who have never experienced disappearance may speak casually about “moving on.” Those who have never lost a loved one to political violence may find accountability inconvenient. Those who have never lived with poverty may speak easily about patience. Those who have never been abused by power may find it easy to preach forgiveness to those who have.

But the Christian tradition insists that we listen first to the wounded. This is not because victims are always right about every question. It is because justice begins with hearing. Before reconciliation, there must be truth. Before truth can become healing, the wounded must be permitted to speak. And before society asks victims to forgive, society should have the humility to ask what it has done—or failed to do—to protect them.

Forgiveness Never Cancels Justice—and Justice Never Cancels Forgiveness

One misunderstanding about Christian faith is the assumption that forgiveness demands silence, and silence demands complicity. It does not. Forgiveness is, first and foremost, an interior act of the human heart. It is a personal process through which a victim gradually refuses to allow hatred, resentment, and the desire for revenge to imprison the soul. To forgive is to surrender the desire for vengeance and to place oneself, and ultimately the offender, into the merciful hands of God. But forgiveness does not mean that the injustice committed is dismissible, acceptable, or justified. A victim may freely choose to forgive, but that person cannot and should not, by personal forgiveness, absolve wrongdoers from their responsibility to protect others from being harmed in the same way. Society has a responsibility to establish the truth, protect the innocent, hold wrongdoers accountable, and prevent the repetition of injustice.

While forgiveness is personal, justice is communal and, as such, it has meaning because human beings do not live as islands or isolated individuals. We live together—as families, communities, institutions, and nations. What one person does to another can affect an entire community. A crime committed against one human being is a wound caused in the entire social fabric. Justice, therefore, seeks to protect the common good, uphold the dignity and rights of every person, establish equity, repair what has been broken, and ensure accountability.

If a person steals from the public, forgiveness does not eliminate the obligation to restore what can be restored.

If a person abuses public office, repentance does not automatically remove the need for accountability. If a person participates in violence, forgiveness does not require society to abandon the pursuit of truth. If someone has disappeared, forgiveness does not mean that the family should stop asking what happened. A Christian victim, as in the case of the Easter Bombing, may forgive. But mere seeking truth, on behalf of that victim, both individually and communally, is an act of solidarity with the wounded and the suffering.

Speaking on the side of the wrongdoers, if a person sins privately, the Christian faith requires that that person reconcile with God and with his or her own conscience. But if he or she commits a crime against another person, while forgiveness of God and reconciliation with the self is always a personal job, and available upon genuine remorse, request, and change of heart, there is a social dimension that the offender should fulfill, as given in the constitution or the law. Religious language must never become a shield behind which perpetrators escape accountability.

Forgiveness, Justice, and Mercy

The life of Jesus makes the distinction among forgiveness, justice, and mercy quite unmistakable. When Jesus encountered sinners, He repeatedly offered forgiveness. To the woman caught in adultery, He said: “Neither do I condemn you. Go, and from now on do not sin anymore” (Jn 8:11). Notice the two dimensions of this encounter. Jesus forgives, but He does not deny sin. He does it with great mercy and calls for conversion. The past is not rewritten. Instead, the sinner is offered a new future. Mercy does not erase truth; it makes transformation possible.

The same Jesus, who forgave individuals, also confronted social and structural wrongdoing. He overturned the tables of those who had transformed the Temple into a marketplace (Mt 21:12–13). He publicly challenged religious leaders who exercised authority while neglecting the weightier matters of the law: justice, mercy, and faith (Mt 23:23). Jesus did not remain silent simply because He was preaching forgiveness. He confronted hypocrisy. He challenged the abuse of authority. He defended the dignity of the vulnerable. He challenged structures that placed religious burdens upon ordinary people while those in authority protected themselves.

And at the very moment of His own execution, Jesus prayed: “Father, forgive them, for they know not what they do” (Lk 23:34). Yet His forgiveness did not make the crucifixion just. The Cross remains one of history’s most profound revelations of human violence, injustice, and the abuse of power. Jesus forgave His executioners without declaring their actions righteous. That is the foundation and the meaning of the Christian Cross and suffering, and that’s where the Church’s concern for justice becomes particularly important.

A Call

Christian theology cannot simply comfort victims while leaving intact the structures that produce suffering. The Church’s preferential option for the poor requires Catholics to stand with those whose voices are least likely to be heard. While solidarity with them requires us to recognise that the suffering of another is not simply “their problem,” forgiveness demanding victims to remain silent is a distortion of the Gospel. Prayer and worship that do not concern justice could become mere sentimentality. The Eucharist we celebrate at the altar must eventually lead us to the human being who suffers beyond the walls of the church.

Hailing from St. Sebastian’s Parish, Katuwapitiya, Negombo—where alone 117 people were killed in the Easter Sunday bombing in 2019—and as someone who continues to accompany the victimised children and families in their ongoing journey of grief, healing, and the search for truth, ever since that unfortunate day and to this day. I reckon that our greatest danger should not be that justice may fail. Rather, our greater danger should be that, in the pursuit of justice, we may lose our souls. Jesus asked, “What profit would there be for one to gain the whole world and forfeit his life?” (Mk 8:36). When adapted these words to our own context here, one might ask: What does it profit us if we, one day, obtain every political victory, every judicial judgment, and every public apology, but in the process lose our peace, fill our hearts with anger, hatred, and resentment, and surrender our capacity to forgive and to pray for those who persecute us?

The pursuit of justice must never cost us our humanity or our place in heaven. We must seek the truth, demand accountability, and work for justice with courage—but without allowing the wounds inflicted upon us to transform us into what we oppose. We can pursue justice without hatred, demand accountability without vengeance, and seek truth while leaving room for mercy. For the Christian, the ultimate victory is not merely that justice is done, but that, in seeking justice, we do not lose the capacity to love. The Gospel never asks us to choose between faith and justice. Rather, it calls us to practice a faith that does justice—for the greater glory of God and for the greater dignity of every human person. Forgiveness heals the heart. Justice heals the social wound. Mercy makes both possible. The Christian vocation is to pursue a deeper synthesis: truth with mercy, justice with forgiveness, accountability with the possibility of redemption.

Author

Rev. Dr. Rashmi M. Fernando, S.J., is a professor at the College for Business Administration (CBA), Special Assistant to the Provost, and Cabinet Fellow for Global Affairs at Loyola Marymount University (LMU), Los Angeles, California; and Pastoral Coordinator for the Sri Lankan Catholic Community (SLCC) in California, USA.

Continue Reading

Features

Accountability must not be limited to bribery and corruption

Published

on

Namal Rajapaksa

by Jehan Perera

The arrest of SLPP National Organiser and Member of Parliament Namal Rajapaksa on corruption charges related to the massive Airbus purchase scandal of 2013 has captured the centre stage of public attention. He was arrested by the Commission to Investigate Allegations of Bribery or Corruption (CIABOC) on September 4 and remanded until September 18. The allegations concern an alleged payment of US$800,000 connected to the procurement of Airbus aircraft by SriLankan Airlines. Opposition political parties working together with the SLPP have condemned the arrest as being politically motivated. They point to the mass opposition public rally to be organised by the SLPP on September 12 as being the reason for the arrest.

The SLPP together with other opposition political parties have been trying to get back to the public eye as being viable opposition political parties after the drubbing they received at the last presidential and general elections held in 2024. However, they face a daunting task. They face a government with a 2/3 majority in Parliament and a President who currently enjoys a 75 percent approval rating with the people as indicated in the recent CPA survey. The main issue that led to the electoral watershed in 2024 was corruption and abuse of power that was widely believed to have fed into the collapse of the national economy in 2022. The arrest of the SLPP National Organiser and the charges against him bring back the issue of past corruption to the fore.

There is a strong public case for pursuing accountability for corruption, irrespective of the political status of those being investigated. President Anura Kumara Dissanayake has claimed that if all alleged corruption and wrongdoing uncovered by the government were fully investigated, hardly anyone among those responsible would be left untouched. The fact that an alleged wrongdoer in the Airbus scandal is the scion of one of the most formidable political dynasties in the country and is the leader of a major political party is not deterring the government.

Enormous Scale

The present government is demonstrating a greater determination coupled with political will to push the accountability process forward compared to previous governments. This is not the first occasion on which Namal Rajapaksa has been arrested as part of government investigations into corruption. In 2015, the government headed by President Maithripala Sirisena and Prime Minister Ranil Wickremesinghe launched a major investigation into the Airbus deal as the amounts at stake were enormous. In 2013, SriLankan Airlines had contracted for six A330-300s and four A350-900s, with further A350 leases arranged for a fleet renewal programme valued at over US$2.5 billion. That figure is comparable in size to the US$3 billion IMF bailout and shows the scale of exposure the loss-making state-owned carrier was taking on. SriLankan Airlines decided to exit the leases starting in 2015–2016 following the change of government. The penalties paid exceeded US$100 million.

After the catastrophe, the Sirisena-Wickremesinghe government appointed a high powered investigation body. Despite the Board of Inquiry’s recommendation that former executives face criminal prosecution, no one named in the report was ever successfully prosecuted. The Airbus case is particularly important because what is at stake is not simply the size of the alleged bribe. What is more troubling is the deliberate commitment of scarce public resources to a loss-making enterprise, for a personal gain far smaller than the cost imposed on the national budget. Corruption is not only about what an individual allegedly gets as a commission or bribe. It is also about the public resources committed, institutions weakened, and opportunities lost when decisions serve private rather than public benefit.

Having completed two years in power, like past governments, the NPP government is still trying to define who was responsible for the current state of affairs in the country. Instead, they need to shift their thinking on what institutions and systems must be changed so that past problems cannot easily recur. This means moving from anti-corruption politics to systems reform. This distinction is crucial. One can prosecute a set of corrupt individuals and still leave behind a system that produces another set. Conversely, if procurement, appointments, public finance, political financing, policing and judicial processes and reconciliation are redesigned properly, opportunities for corruption and political abuse will be reduced. For the NPP, therefore, the real measure of success should not simply be how many former politicians are investigated or prosecuted. It should be whether, by the end of its term, Sri Lanka has become a country in which it is substantially harder for any future government to abuse public power.

Broader Accountability

This broader understanding of accountability is particularly important because financial crimes and corruption, grievous though they be, are not the only set of gross misdeeds that plunged the country to the bottom rungs of development in the world. There is another issue of accountability that needs to be pursued. This is to find out what happened to the tens of thousands of missing persons due to political violence in the past four to five decades which has put Sri Lanka in the second spot internationally for the number of missing persons. Amnesty International has estimated that at least 60,000 and possibly as many as 100,000 people have been subjected to enforced disappearance in Sri Lanka since the 1980s.The numbers are so large that they should shock the conscience of the country. It is telling that the disappearance of a person does not attract the same public attention as the disappearance of money.

A missing million dollars matters because it belongs to the people. A missing person matters because that person belongs to a family, a community, a country. Both are failures of the same underlying obligation that the state apply accountability equally, to money and to people, regardless of who is harmed or who is implicated. While lost public money weakens the economy, disappeared people weaken the body politic itself. In the case of Sri Lanka, the disappeared are disproportionately Tamil, though people of all communities have vanished during the country’s cycles of violence. The question this raises is whether ethnic minority citizens believe the state cares for them as it does the ethnic majority. A citizen should not have to ask whether the state cares about the disappearance of a person because that person was Tamil, Muslim or Sinhalese. Nor should a family have to wait for decades for an answer simply because the disappearance occurred during a period of political violence. This needs to be pursued with the same political will that is now being demonstrated in relation to corruption. The pursuit of accountability for corruption can therefore become an opportunity to demonstrate that accountability is not selective. It needs to apply to financial wrongdoing, abuse of power, violations of rights and the failure of institutions to protect citizens.

The government has an opportunity to show that accountability is not about settling political scores with the previous rulers. It is about establishing a standard of public responsibility that applies to everyone and every institution.This is also important for national unity, both in name and in spirit. If ethnic minority citizens are to feel a sense of belonging to the Sri Lankan state, they need to know that their suffering matters as much as the loss of public money. Otherwise, unresolved grievances will remain a wound in the body politic and continue to weaken it. The missing people matter as much as the missing millions. In fact, people matter more than money in our society. The real test of accountability is whether Sri Lanka can build institutions and systems in which neither public money nor people can disappear without consequence.

Continue Reading

Features

Big scene for JAYASRI at One Love Festival

Published

on

JAYASRI at the One Love Festival

Last month, Sri Lankan’s reggae stars, Rohitha and Rohan, along with the band JAYASRI, took Austria by storm at the One Love Festival — Austria’s biggest reggae event and one of Europe’s most iconic.

Set against the stunning natural backdrop of Wiesen in Burgenland province, the two-day festival drew thousands of fans and featured a lineup that read like a reggae hall of fame.

And right there, on stage, before the headliners, were Rohitha and Rohan with JAYASRI.

Then came the legends Alpha Blondy and the Solar System, The Wailers, Dawn Penn, Alborosie, Queen Omega, The Congos, Culture, and more. It was, by all accounts, a beautiful night under the stars — and JAYASRI made sure Sri Lanka’s flag flew high.

TV interview with the members of JAYASRI … at the
Festival

On stage were: Rohitha on vocals, rhythm guitar and percussion, Rohan on vocals and bass, Bidu on keyboards, Moses on percussion, Milosz on lead guitar, Chiran on drums, and Ruwan on keyboards.

They delivered a powerful set of originals in both English and Sinhala — but with a JAYASRI twist no one else has.

“From Roots Reggae moving to Asian Dub, Ska, Rocksteady, Dancehall and Afro Beat, Funky — it was a unique mixture of our own, and people loved it,” Rohitha said.

Friends and fans flew in from Italy, Switzerland, Hungary and Germany just to join JAYASRI’s ever-growing “Vienna Family” of reggae lovers and cheer them on.

But the real magic happened backstage, according to Rohitha.

“It was great to meet and share the stage with some of the biggest world legends from our genre,” said Rohitha, adding that it was doubly exciting chatting with Alpha Blondy and The Wailers, backstage.

Sri Lankan reggae twins – Rohan and Rohitha

“It was heartening to have their blessings and respect towards our unique style, and to hear them say ‘You people have done some great things to our music’ — that meant everything.”

As the European summer fades, the twins Rohitha and Rohan will be back, in familiar surroundings … yes, Colombo, for the season; and they also have concerts lined up in Japan, Australia, New Zealand, the Middle East, and beyond.

“It’s always great to be back in Colombo for the season,” Rohitha emphasised.

From Wiesen to Colombo, from local roots to global stages — JAYASRI are proving that Sri Lankan reggae has a sound, a soul, and a place in the world. And the world is listening.

Continue Reading

Trending