Business
Making mobile more affordable with abolition of interconnect fees
Key reforms that Sri Lanka’s Telco sector needs are lagging behind
by Sanath Nanayakkare
As the nation’s economy continues to experience a state of unprecedented turmoil, most Sri Lankans are tightening their wallets wherever they can. While it may be possible to cut down on extravagances, when it comes to the essentials Sri Lankans are faced with a stark lack of choice. Meanwhile, in an increasingly digital world, the definition of ‘essential’ has also expanded to include telecommunications.
While the island-wide expansion of telecom coverage has resulted in explosive growth in the consumption of mobile data, Sri Lanka’s lowest income segments still tend to rely less on mobile data and more on direct voice calls in order to stay connected.
However, speaking to The Island yesterday, a knowledgeable source in the Telco sector noted that structural issues in the sector – from the lagging implementation of Mobile Number Portability (MNP) to regressive fee structures such as the currently prevailing Interconnection Usage Charges (IUC) – place a disproportionate burden on Sri Lanka’s low income population.
IUC is the price charged by a particular network owner when they receive a call from outside of their network for the purpose of interconnecting a voice call to their network. Typically, telcos with the largest user bases earn the most from these IUCs. But it is always the user who gets charged with this fee. The source noted that these fees effectively function as a ‘proxy tax’ on the very segments that rely on it the most, while the benefits of this ‘tax’ are almost exclusively enjoyed by industry incumbents with the largest user bases.
Abolishment of such fees would bring Sri Lanka’s mobile industry into closer alignment with established global best practices by lowering standard call rates for all Sri Lankans for voice calls. After significant delays, IUCs were abolished in India in January 2021, in a move which has been widely credited with considerably easing the financial burden on consumers. Similar measures are also currently rolled out in Bangladesh, Nepal, and Israel.
Following the introduction and popularity of unlimited monthly plans for voice and social media for pre and postpaid customers by Airtel Lanka over the last quarter, the Sri Lankan market has shifted into mirroring their products with unlimited deals now appearing across all networks. However, even with such unlimited offers now available, abolishment of IUC will make unlimited call packages more affordable.
“Data has become the core business of all telco service providers. At the same time, voice calls are no longer the privilege they once were in previous decades. Given these historic trends, and especially in light of the current economic pain felt by all Sri Lankans, it is high time that IUCs were abolished, and initiatives like MNP be implemented in order to pass the maximum benefit possible to low-income groups who are the heaviest consumers for voice calls.” he said.
Such measures will even the telco playing field, resulting in increased competition between operators, and most importantly, lower prices for consumers. However, it appears that without pressure from both consumers and regulators, these reforms are unlikely to move forward, and therefore, will remain stagnant.
Business
Landmark IPO by Janashakthi Group; the largest in last 14 years
A Janashakthi Group (JXG) IPO was a landmark event for the local capital market, valued at over Rs. 5 billion, making it the largest IPO on the CSE in the last 14 years.
‘The company emphasises that the success of the issue was critical not only for the firm but also for the broader market sentiment, said Group Chairman Chandan de Silva.
Senior Group leadership along with Founder and Chairman Emeritus Chandra Shafter rang the opening bell of the CSE, marking the successful conclusion of the IPO listing. The event was held recently at the CSE head office at the WTC building.
De Silva making the keynote address said that market conditions were “hugely positive” when the IPO was initially approved in early February.
He also said that this IPO was thrice oversubscribed and has more than 20000 shareholders throughout the country.
However, a “drastic shift” in market sentiment occurred following the finalisation of the IPO, primarily driven by ongoing events in the Middle East, which created significant concerns regarding the offering’s success.
To mitigate these risks, Janashakthi Limited engaged in proactive pre-marketing of the issue to both local and foreign investors. These investors provided firm commitments for substantial subscriptions, provided they were given reasonable assurances of receiving allocations based on their pre-commitments.
The company stated that these preferential allotments were made based on practical considerations to ensure the IPO’s success while remaining within the Listing Rules of the CSE.
By Hiran H Senewiratne
Business
HNB Life hosts first sales convention under new brand
HNB Life recently hosted its first Sales Convention at the ITC Ratnadipa, following the launch of its new brand identity, bringing together its advisor distribution force to celebrate a year of exceptional performance and continued momentum.
The event marked a significant milestone for the company, highlighting the strength and consistency of its advisor channel, which has delivered steady growth over the past five years. In 2025, the channel recorded an impressive 28% growth in Gross Written Premium (GWP) and a 25% increase in New Business Premium (NBP), reaffirming its critical role in driving the company’s success.
A total of 622 awards were presented during the evening, recognizing the dedication, and outstanding achievements of HNB Life’s advisors across the island.
Further highlighting the channel’s excellence, HNB Life recorded its highest-ever number of MDRT qualifiers for the advisor channel, reaching 132, a 51% growth over last year, which also includes 1 Top of the Table (TOT) and 5 Court of the Table (COT) members.
The convention also served as a platform to unveil several key initiatives aimed at empowering advisors and strengthening their journey as trusted Life Planners under the new HNB Life identity.
Speaking at the convention, Lasitha Wimalaratne, Executive Director / Chief Executive Officer of HNB Life stated, “This convention is not just a celebration of numbers, but a celebration of consistency, commitment, and the spirit of our people. As we step into this new chapter as HNB Life, it is inspiring to see our advisor force continue to raise the bar year after year. Their dedication is what drives our growth and strengthens the trust our customers place in us. My sincere congratulations to all our winners for their outstanding achievements, and my appreciation to every member of our Advisor Distribution Management for their continued efforts. It is this collective strength that will power us forward as we aim for even greater milestones in the years ahead.”
Harindra Ramasinghe, Executive Vice President / CBO – Advisor Distribution Channel of HNB Life added, “Our advisor distribution channel has once again demonstrated its strength. The growth we are witnessing is not by chance, it is built on discipline, capability, and a deep understanding of customer needs. I would like to extend my sincere appreciation to the entire Distribution Management Team including our SBU Heads, Regional Managers, Zonal Managers, Branch Managers and our dedicated training teams who continuously guide and push this team to be their very best. Their role behind the scenes plays a vital role in shaping the success we celebrate today. With the new initiatives introduced, and many more exciting developments in the pipeline, we are confident that we will continue to reach even greater heights and redefine what excellence looks like in the years ahead.”
Business
Group Country Manager for India and South Asia
Sri Lanka: Visa (NYSE: V), a global leader in digital payments, announced that Suresh Sethi has been appointed Group Country Manager for India and South Asia. In this role, Suresh will lead Visa’s strategy and operations across India, Bangladesh, Sri Lanka, Nepal, Maldives and Bhutan.
Suresh succeeds Sandeep Ghosh, who is leaving Visa for other opportunities. Based in Mumbai, Suresh will report to Stephen Karpin, Regional President, Asia Pacific, Visa.
Stephen Karpin, Regional President, Asia Pacific, Visa, said, “India and South Asia region continues to be among Visa’s most dynamic and strategically important markets. Suresh brings expertise and knowledge that will accelerate Visa’s aspiration to be the best way to pay and be paid. I am confident he will build on Visa’s strong foundations in the region, alongside clients, partners and policymakers to advance digital payments.”
He added, “I thank Sandeep for his leadership over the last four years, and for facilitating the smooth transition of the business to Suresh.”
Suresh Sethi, Group Country Manager, India and South Asia, Visa, stated, “I am pleased to join Visa at a defining moment for digital payments in India and South Asia. The next phase of growth will be driven by scale, trust, and innovation across an increasingly diverse payments ecosystem. Visa’s global capabilities, strong partnerships, and technology leadership provide a powerful platform to accelerate adoption, deepen acceptance, and deliver secure, inclusive, and high-impact payment solutions.
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